Casena Dei Colli, Sure Hotel Collection By Best Western

Hotels
Sure Hotel Collection by Best Western
8.1 (2329 reviews)
Via Villa Rosato 20 , Palermo , it

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Delicious breakfast
Cons:
Dirty linens
Noise issues

Categories

Cleanliness
7.49
Some guests reported dirty linens and mold issues.
Service
8.96
Staff was described as helpful and professional.
Location
8
Convenient location for business trips.
Room Quality
7.45
Some complaints about room conditions and noise.
Amenities
7.98
Basic amenities available; however, some rooms could use improvement.
Value for Money
7.94
Generally considered good value despite some drawbacks.
Food and Beverage
8.99
Guests praised the excellent and varied breakfast options.
Overall Experience
7.96
Mixed reviews but many positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:21

Property Description

Luxurious Accommodation

Located in its own peaceful gardens, Casena Dei Colli, Sure Hotel Collection By Best Western offers elegantly furnished rooms with modern amenities. Enjoy a relaxing stay with free WiFi, a TV, minibar, and safe in each air-conditioned room.

Delicious Breakfast Options

Start your day with a delicious breakfast featuring a variety of traditional local pastries and a selection of sweet and savory items.

Convenient Location

Situated just 6 km from Palermo's center and 5 km from Palermo Port, our hotel provides easy access to the city's attractions. Don't miss the chance to explore the nearby town of Monreale, only a 20-minute drive away.

Experience comfort and convenience at Casena Dei Colli - book your stay now!

Important information:

You must specify in the Special Requests box if you wish to book the half board option, including for any guests staying in extra beds.

When traveling with pets, please note that an extra charge of 10 EUR per pet, per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 2329 reviews
Cleanliness: 7.49
Service: 8.96
Location: 8
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 8.99
Overall Experience: 7.96
S
Sabrina solo_traveller it
7
2026-05-30 via Nuitee
X
Xenaki couple bg
8
Pros:

Great garden, breakfast was excellent

Cons:

The room was good but not equivalent to a 4 star hotel. In addition, the room was on the ground floor and had no privacy.

2026-05-29 via Nuitee
B
Benedikt solo_traveller de
9
Pros:

Tolles großes Familienzimmer mit zwei Schlafzimmern und leckeres großes Frühstücksbuffet. Lage ist ruhig aber etwas ab vom Schuss (Taxi in die Innenstadt ca. 30€, Uber etwas günstiger)

2026-05-28 via Nuitee
T
Tom couple at
10
Pros:

Alles perfekt.

2026-05-28 via Nuitee
Ágnes family_with_children hu
10
If I go back to Palermo, I am sure to stay at Casena again.It is worth its value.I highly recommend to anyone.
Pros:

Casena has a special charm, rooms are really good, the environment is beautiful.
Staff is friendly and really helpful.
Breakfast is various and very delicious.

2026-05-28 via Nuitee
C
Carmela solo_traveller it
9
2026-05-27 via Nuitee
P
Piero solo_traveller it
10
Pros:

Ottima la colazione con la presenza di prodotti da forno . Più prodotti freschi mettono nella colazione meglio è. La ricotta sublime

Cons:

Nulla

2026-05-26 via Nuitee
C
Caterina solo_traveller it
5
Da cambiare
Pros:

L' accoglienza alla reception e la colazione era ottima

Cons:

La prima camera aveva due lettini uniti,la seconda camera invece era rumorosa e il bagno aveva la tavoletta sganciata e il soffione doccia rotto .

2026-05-26 via Nuitee
S
Suriano solo_traveller it
8
Pros:

La location, la posizione ben esposta al sole, grandi spazi e camere grandi.

Cons:

Andrebbe sistemato il sifone doccia e fissare la cassaforte a parete visto che era removibile

2026-05-25 via Nuitee
G
GioTTa77 solo_traveller it
8
2026-05-25 via Nuitee
M
Martyn couple nl
9
Prima verblijf, comfortabele bedden, heerlijk douche en zeer vriendelijk personeel.
Pros:

Zeer vriendelijk personeel

Cons:

Veel items waren bij ontbijt niet meer voorradig als het pas een uur er staat. Dit mag wel iets meer voorradig zijn.

2026-05-25 via Nuitee
K
Kyrylo family_with_children ua
10
2026-05-25 via Nuitee
A
Anita family_with_children de
8
2026-05-23 via Nuitee
E
Emmanuelle extended_group fr
4
Très déçue par le prix payé pour un 4 étoiles qui ne les vaut pas
Pros:

Petit déjeuner très copieux.
Taille de la chambre pour 4 spacieuse.
Vue sur la montagne.

Cons:

Parking trop petit car à partager avec le restaurant contiguë. Douche trop petite. Extrêmement bruyant : réveil brutal à 8h par 2 gars qui frappaient dans une porte pour la dégonder. Isolation sonore inexistante (on entend les personnes comme si elles étaient avec nous). Fête organisée dans le restaurant jusqu’à minuit donc déconseillé pour les personnes souhaitant dormir.
Volets disjonctionnels.
Peu d aide ou conseils du personnel pour commander un repas dans des restaurants alentours donc difficile lorsqu’on ne parle pas italien.
Ne vaut clairement pas ses 4 étoiles.

2026-05-23 via Nuitee
B
bortolotti solo_traveller it
7
Pros:

LA posizione

Cons:

Il letto....terribilmente scomodo..
Due materassi separati che come da prassi si allargano appena sei coricato.

2026-05-22 via Nuitee
J
juan solo_traveller ar
8
Pros:

Las vistas, la cama muy cómoda! Desayuno delicioso 😋

2026-05-21 via Nuitee
B
Bryan couple fr
8
2026-05-21 via Nuitee
G
Gabriella solo_traveller it
7
2026-05-20 via Nuitee
M
Marchio solo_traveller it
1
2026-05-20 via Nuitee
G
Giuseppe solo_traveller it
9
2026-05-19 via Nuitee