Santa's Hotel Santa Claus

Hotels
8.8 (1037 reviews)
Korkalonkatu 29 , Rovaniemi , fi
+358400102220

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Friendly staff
Excellent facilities
Cons:
Unfriendly staff
Poor service during medical emergency
Breakfast could improve
Issues with room cleanliness

Categories

Cleanliness
8.44
There were issues mentioned, such as a kettle with mold and a piece of glass bottle found on the carpet.
Service
8.41
Some negative comments about staff incompetence, but generally acceptable service was noted.
Location
9.95
Very good location mentioned multiple times, with easy transport and access to amenities.
Room Quality
8.4
Rooms were generally good but notes about needing updates were made.
Amenities
9.43
Amenities such as the sauna and hot apple cider were positively highlighted.
Value for Money
8.39
Mixed feedback, with some feeling it was overpriced for what was offered.
Food and Beverage
8.44
Breakfast could be improved, though a good variety was available.
Overall Experience
8.91
A mix of positive experiences and areas needing improvement led to an overall satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:53

Property Description

Luxurious Accommodations

Located near the Arctic Circle, Santa's Hotel Santa Claus offers spacious rooms with modern amenities like high ceilings, TV, and minibar. The private bathrooms are equipped with a shower and bathtub for a relaxing stay.

Culinary Delights

Indulge in Lapland specialties at the hotel's 3 restaurants. Restaurant Gaissa serves Finnish dishes, Bar & Grill ZoomUp offers buffet and à la carte menus, and Café & Bar Zoomit provides drinks and snacks until late.

Exciting Experiences

Make the most of your stay with summer terrace dining, a free sauna, and assistance in booking thrilling excursions like snowmobile rides and husky dog tours. Explore the nearby Arktikum Science Museum for a cultural experience.

Book now for an unforgettable Arctic adventure at Santa's Hotel Santa Claus!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RVN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 25 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 3 years old stay for € 25 per person per stay when using an available extra bed.
    Children from 4 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1037 reviews
Cleanliness: 8.44
Service: 8.41
Location: 9.95
Room Quality: 8.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
G
Gianfranco • solo_traveller • it
8
Cons:

Avevo scelto questo hotel per la presenza del ristorante. Purtroppo era chiuso per ristrutturazione. Queste informazioni devono essere fornite ai clienti prima della prenotazione.

2026-07-02 • via Nuitee
F
Fernando • couple • pt
9
No geral foi oa
Pros:

Localização, simpatia do staf e ótimo pequeno almoço.

Cons:

Um de nós apareceu cheio de mordidas. Inicialmente julgou-se ser dos mosquitos abundantes em Rovaniemi na época. Depois, dado ter-se usado repelente, as zonas mordidas face ao tipo de roupa usada, conclui-se que as mordidas foram no quarto do hotel, provavelmente na cama. Teria ácaros ou pulgas.

2026-07-01 • via Nuitee
H
Hege Karoline • couple • no
8
Fint hotell.
Pros:

Selve rommet var helt nydelig. Aldri hatt et hotellrom som har vært så stort..

Cons:

Frokostsalen var under renovering så gjester var sendt ned i -1 floor.. føltes litt innestengt og stressende rundt selve hentingen av frokost..

2026-06-30 • via Nuitee
V
Veera • solo_traveller • fi
9
Pros:

Sijainti oli huippu ja auton pysäköinti oli helppoa. Aamiainen oli hyvä. Huone oli siisti ja viihtyisä. Kylpyamme plussaa. Henkilökunta oli todella ystävällistä.

Cons:

Aamiaispaikka -1 kerroksessa ei ehkä ollut tilana kaikista toimivin ja viihtyisin

2026-06-27 • via Nuitee
M
Marcin • couple • pl
10
2026-06-27 • via Nuitee
S
Sven • solo_traveller • de
8
Zentrale Lage
Pros:

Einladende Atmosphäre im Foyer, schönes Zimmer. Absolut zentral gelegen, viele Restaurants in der Umgebung.

Cons:

Frühstück im Untergeschoss ohne Fenster, Tiefgarage 18 € pro Nacht, wir haben auf der Straße geparkt, gebührenpflichtig 8 - 18 Uhr, je nach An- und Abreisezeit etwas günstiger als die Garage.

2026-06-27 • via Nuitee
I
Ingunn • couple • no
10
2026-06-13 • via Nuitee
C
Christoph • solo_traveller • ch
6
Das Hotel ist gut gelegen, Preis für Abendessen zu teuer.
Pros:

Standort

Cons:

Rezeptionistin war unfreundlich

2026-06-09 • via Nuitee
R
Ryuta • couple • jp
8
また泊まりたい
Pros:

・お部屋が可愛い
・綺麗
・サウナかあり面白い
・チェックアウト後も荷物を預かってもらえた
・チェックアウトの際、私の辿々しい英語でも、ベテランスタッフさんが笑顔で丁寧に対応してくれた。

Cons:

・チェックインの際に、英語があまり理解できない私に、捲し立てる感じで説明されてて、心が折れそうになった。

2026-06-06 • via Nuitee
K
Kozue • couple • jp
7
2026-06-05 • via Nuitee
G
Gundula • solo_traveller • de
7
Pros:

Wir hatten einen Balkon👍

2026-06-03 • via Nuitee
A
Antti • solo_traveller • be
9
Close to perfect :)
Cons:

Curtains didnt block the sun totally. Sounds came through walls from propably other quests a little.

2026-05-25 • via Nuitee
D
DaRich • solo_traveller • ch
9
2026-05-25 • via Nuitee
H
Henna • solo_traveller • fi
10
Pros:

Erinomainen aamupala, rauhallinen hotelli keskeisellä sijainnilla.

2026-05-24 • via Nuitee
S
Senja • solo_traveller • fi
9
2026-05-20 • via Nuitee
I
Irene • solo_traveller • ph
8
Good location, Nice and clean room. Good breakfast spread.
Pros:

Good location. Nice and clean room. Good breakfast spread. Courteous and helpful staff.

Cons:

Nothing

2026-05-15 • via Nuitee
L
Linda • solo_traveller • fr
10
2026-05-09 • via Nuitee
S
Sarkkinen • solo_traveller • fi
8
2026-05-09 • via Nuitee
S
Sisko • solo_traveller • fi
10
Pros:

Rauhallisuudesta

2026-05-09 • via Nuitee
T
Tienvieri • solo_traveller • fi
8
Vieras
Pros:

Aamupala oli hyvä

Cons:

Isolle pakulle ei parkkipaikkaa

2026-05-09 • via Nuitee