Santa's Hotel Santa Claus

Hotels
8.8 (1065 reviews)
Korkalonkatu 29 , Rovaniemi , FI
+358 40 0102220

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
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Review Highlights

Pros:
Clean and comfortable
Great location
Friendly staff
Excellent facilities
Cons:
Unfriendly staff
Poor service during medical emergency
Breakfast could improve
Issues with room cleanliness

Categories

Cleanliness
8.44
There were issues mentioned, such as a kettle with mold and a piece of glass bottle found on the carpet.
Service
8.41
Some negative comments about staff incompetence, but generally acceptable service was noted.
Location
9.95
Very good location mentioned multiple times, with easy transport and access to amenities.
Room Quality
8.4
Rooms were generally good but notes about needing updates were made.
Amenities
9.43
Amenities such as the sauna and hot apple cider were positively highlighted.
Value for Money
8.39
Mixed feedback, with some feeling it was overpriced for what was offered.
Food and Beverage
8.44
Breakfast could be improved, though a good variety was available.
Overall Experience
8.91
A mix of positive experiences and areas needing improvement led to an overall satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:53

Property Description

Luxurious Accommodations

Located near the Arctic Circle, Santa's Hotel Santa Claus offers spacious rooms with modern amenities like high ceilings, TV, and minibar. The private bathrooms are equipped with a shower and bathtub for a relaxing stay.

Culinary Delights

Indulge in Lapland specialties at the hotel's 3 restaurants. Restaurant Gaissa serves Finnish dishes, Bar & Grill ZoomUp offers buffet and à la carte menus, and Café & Bar Zoomit provides drinks and snacks until late.

Exciting Experiences

Make the most of your stay with summer terrace dining, a free sauna, and assistance in booking thrilling excursions like snowmobile rides and husky dog tours. Explore the nearby Arktikum Science Museum for a cultural experience.

Book now for an unforgettable Arctic adventure at Santa's Hotel Santa Claus!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RVN

Location

Guest Reviews

8.8
Based on 1065 reviews
Cleanliness: 8.44
Service: 8.41
Location: 9.95
Room Quality: 8.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
K
Kiona • family_with_children • be
9
Santa hotel non ospita babbo Natale
Pros:

Posto accogliente e staff alla reception per qualsiasi domanda.

Cons:

Abbiamo avuto freddo in camera e alla reception hanno proposto di portarci un riscaldamento elettrico, solo che non è mai arrivato perché mi sono sbagliato di numero di camera. Abbiamo allora pensato di accendere la sauna per riscaldare la stanza ma non era possibile perché in questo caso scatterebbe l'allarme incendio e si dovrà pagare una multa di 900€ così è scritto alla parete del bagno

2026-11-07 • via Nuitee
S
Susie • couple • nz
8
2026-11-07 • via Nuitee
C
cristian • couple • es
10
2026-11-06 • via Nuitee
N
Nuria • couple • es
8
Pros:

Bien climatizado, no excesiva y sin ruido.

Cons:

Poco control de la sala donde se guardan las maletas

2026-11-05 • via Nuitee
A
ANDRE GONZALEZ • family_with_children • br
10
Recomendo muito
Pros:

Hotel excepcional. Localização melhor impossível.

Cons:

Poderia ser mais barato

2026-11-05 • via Nuitee
S
Sabine • couple • at
10
2026-11-05 • via Nuitee
C
Cristian Camilo • couple • co
10
Pros:

Everything

2026-11-04 • via Nuitee
L
Lucy • couple • gb
10
Pros:

Breakfast was very nice!

Cons:

All perfect 👌

2026-11-03 • via Nuitee
S
Samantha • solo_traveller • au
10
Pros:

Great location, amazing staff (with great coffee recommendations), excellent breakfast.

Cons:

Room was maybe a bit hot, but there was a fan to cool it down when trying to sleep

2026-11-03 • via Nuitee
S
Semih • extended_group • tr
10
sakin ve huzurlu bir yer Rovaniemi
Pros:

çok temiz ve guzel manzaralı geniş bir oda içinde saunası olması

Cons:

6. kata sadece tek asansör gidiyor biraz beklemek gerekebiliyor

2026-11-01 • via Nuitee
R
Roopa • couple • fr
10
2026-10-31 • via Nuitee
J
Jari • solo_traveller • fi
9
Pros:

Sijainti

Cons:

Huone vähän liian lämmin vaikka lämmöt pienimmällä

2026-10-31 • via Nuitee
G
Georgia • couple • de
10
2026-10-30 • via Nuitee
B
Borges • couple • us
10
Recomendo!!! 🥰
Pros:

Excelente

Cons:

Cama, quarto, banheiro, breakfast, staff. Tudo maravilhoso 🥰

2026-10-30 • via Nuitee
C
Cláudio • couple • br
9
Avaliação Cláudio
Pros:

Sauna muito boa e organizada. Quartos limpos e bem cuidados.

2026-10-30 • via Nuitee
A
Anton • couple • fi
10
2026-10-25 • via Nuitee
E
Elise • couple • fr
8
2026-10-22 • via Nuitee
T
Tobias • solo_traveller • de
10
2026-10-22 • via Nuitee
V
Virpi • couple • fi
10
2026-10-17 • via Nuitee
A
Annette • solo_traveller • it
8
2026-10-16 • via Nuitee