Hotel Club - Sorrento

Hotels
Independent
7.6 (121 reviews)
Via Cappuccini, 14, Sant'Agnello, NA, 80065 , Sant'Agnello , IT

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Elevator
Snorkeling nearby
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good food
Value for money
Great location
Cons:
Rooms are small
Need for updating

Categories

Cleanliness
8.56
The hotel was spotlessly clean, and the rooms were cleaned every day.
Service
8.03
Staff were friendly and helpful, particularly the waiters who provided outstanding service.
Location
7.57
Location is good, a 20-minute walk from Sorrento, with easy access to public transport.
Room Quality
6.52
Rooms are on the small side, with a need for slight updating.
Amenities
7.05
Basic amenities provided, including a safe and fridge, but no extras mentioned.
Value for Money
7.51
Very good value, especially for half-board.
Food and Beverage
8.56
Breakfast and evening meals were absolutely delicious, with plenty of choices.
Overall Experience
7.03
Overall a pleasant stay, returning to a family-run hotel that provides genuine hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:23

Property Description

Discover the charm of Hotel Club - Sorrento, where a perfect seaside getaway awaits you!

Unmatched Amenities
Enjoy a refreshing dip in our stunning outdoor pool or unwind on our scenic terrace and garden. Complimentary wireless internet and satellite TV in common areas ensure you stay connected and entertained during your stay.

Culinary Delights
Savor gourmet meals at our restaurant or indulge in 24-hour room service, topped off with expertly crafted cocktails at our bar/lounge. Don't miss our complimentary buffet breakfast served daily, setting you up for a fantastic day ahead.

Comfortable Accommodations
Retreat to one of our 58 well-appointed guestrooms featuring minibars and LCD televisions. Each room offers private bathrooms with complimentary toiletries, ensuring a refreshing experience after a day of exploration.

Book your stay at Hotel Club - Sorrento today and indulge in a memorable escape!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 9 AM to 6 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 121 reviews
Cleanliness: 8.56
Service: 8.03
Location: 7.57
Room Quality: 6.52
Amenities: 7.05
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 7.03
C
Cirstoiu Robert solo_traveller ro
8
2026-05-27 via Nuitee
J
Juan María couple es
6
Hotel aceptable.
Pros:

Excelente trato del personal y muy buena limpieza de las instalaciones.

Cons:

Pedimos una cama doble y nos pusieron una simple.
Nos pareció caro para lo antiguo que es el hotel a nuestro criterio.

La ubicación está bien, pero el tren pasa muy cerca y cada vez que lo hace mete mucho ruido en el cuarto.
También es cierto que de noche deja de pasar y para dormir molesta relativamente poco si no te acuestas temprano.

Las fotos de Booking no tienen nada que ver con la habitación que nos pusieron. La única que coincide es la fachada del hotel.

2026-05-27 via Nuitee
C
Carrie solo_traveller gb
7
Lovely basic hotel
Pros:

Very clean, friendly staff, close to the station.

Cons:

Bed very uncomfortable, they would benefit from investing in mattress toppers or new mattresses. The hotel is a long walk from central Sorrento, along busy roads with tiny paths. Expensive for what it is. Tea making facilities are available, but it only had 4 tea bags, no milk, sugar or spoons.

2026-05-26 via Nuitee
E
Emel family_with_children us
10
Good location, clean room, helpful staff.
Pros:

We enjoyed our stay in hotel club. The room was nice and clean. The hotel was in a good location. Close to railroad but not loud. The breakfast had a good selection of options.

2026-05-19 via Nuitee
M
Maja Dora couple ch
3
viel zu teuer für diese sehr schlechte Qualität
Pros:

Die Lage war ok. Luigi, der Chef, freundlich. Ansonsten war alles auf tiefstem Niveau.

Cons:

Das Hotel (4*)!! ist sehr, sehr lieblos gestaltet.

Baulich schlecht; sehr ringhörig, Platten ums Schwimmbad sind rutschig, keine Sonnenschirme bei den Liegestühlen..

Das Preis-/Leistungsverhltnis stimmt nicht

Die MitarbeiterInnen sind extrem unfreundlich, ruppig, laut und rücksichtslos, und haben absolut kein Flair für die Branche und Gäste.

Der Frühstücksraum ist fensterlos im Keller, Geschirr tw. schmutzig, warme Speisen kalt, der Kaffee schmeckte nach Nescafé pur, äusserst schlechte Produktequalität generell (Brot, Dolce, Käse)

Zimmer: Betten zu kurz!!! Kein WC-Papier-Halter, WC zu eng, Frottéewäsche hatte Löcher, keine Duschmatte, ansonsten ruhig

2026-05-10 via Nuitee
A
Antônio Carlos solo_traveller br
9
Confortável e tranquilo.
Pros:

Localização de fácil Acesso ao transporte publico, muito tranquilo e quarto de muito bom tamanho.

Cons:

O café da manhã deixa á desejar, poucas opções e demorava muito para repor, quando era reposto.

2026-05-06 via Nuitee
G
Gardenghi family_with_children it
4
Non vale quello che costa
Pros:

La posizione, molto vicina a Sorrento

Cons:

La gestione della colazione, non mancava la quantità ma la qualità era molto scarsa: cornetti vuoti e scadenti, confetture scarsissime e macchinetta per il caffè inqualificabile per essere a Napoli. Abbiamo chiesto un caffè / cappuccino al bar ma l’unico cameriere in sala era impegnato a sparecchiare tavoli. Personale alla reception cortesia ma impreparato, in struttura non erano presenti orari, bus, treni, contatti taxi. Solo consigli approssimativi. Per una camera pagata 270 euro a notte direi pessima esperienza.

2026-05-05 via Nuitee
M
Maud solo_traveller ee
7
Pros:

Sant'Agnello is a very good place to stay at. You are very close to Sorrento while avoiding all the tourists. The walk to Sorrento is about 20min and is quite beautiful. But you also have an easy access to trains and buses that can take you anywhere.
The breakfast offers continental (warm and savoury) options along with the traditional sweet Italian breakfast. There is a bar as well as a restaurant (but we didn't try them).

Cons:

The bedding wasn't very comfortable and the shower very narrow. The room was quite small as well.
Unfortunately, there was no water in the pool when we were there (mid April). Be mindful of this if the pool is an important factor for you.

2026-04-21 via Nuitee
E
Eugenia couple ar
10
2026-04-20 via Nuitee
S
Sham284 Couples London, England
10
service
Pros:

I recently stayed at Hotel Club Sorrento for three nights, and it was a wonderful experience from start to finish. The hotel is absolutely beautiful, with well-maintained surroundings and a relaxing atmosphere that made the stay even more enjoyable.

What truly stood out, though, was the staff. Every member of the team was friendly, attentive, and went above and beyond to provide excellent service. They made us feel welcome throughout our stay and were always ready to help with anything we needed.

Overall, I had a fantastic time and would highly recommend Hotel Club Sorrento to anyone looking for a comfortable and memorable stay.

2026-04-08 via Tripadvisor
B
Barbara couple hu
10
Nagyon ajánlom minden kedves szálláskereső embernek .
Pros:

Nagyon közel van a vasútállomáshoz. A személyzet nagyon kedves , barátságos , segítőkész . Bármilyen problémánk volt ők azonnal segítettek , utána néztek . A szobák tiszták , rendezettek .

2026-04-05 via Nuitee
M
Martin couple gb
8
Pros:

Property was good location staff were very friendly and helpful. Rooms were cleaned everyday. Lovely family run hotel

Cons:

Only issue was no charging ports beside your bedside and the breakfast could have been fresher. Besides this the hotel was brilliant thank you

2026-01-19 via Nuitee
M
Mariena family_with_children au
8
We booked last min and they accommodated our family of 5 right away short walk to shops etc and beach was about 20 min
Pros:

Staff were wonderful and accommodating

Cons:

Not much to report

2026-01-19 via Nuitee
L
lanthaler family_with_children it
9
2025-11-13 via Nuitee
S
Sören family_with_children se
5
Pros:

Motsvarade mina förväntningar

Cons:

Uselt internet

2025-11-01 via Nuitee
3
302iainp Family Perth and Kinross, Scotland
10
Enjoyable week at the Hotel Club Sorrento.
Pros:

Location is a good 20 minute walk from the centre of Sorrento, but beware of the Italian driver. Pavements are very narrow in places. Easier access to the centre is by taking the train from Sant’Agnello station. Next stop and you are there. If you are heading in the direction of Napoli get to Sorrento station early or be ready to stand for the journey, particularly as far as Pompei.
Hotel is quiet except before mealtimes. It has a pleasant relaxed air otherwise.
The rooms are on the smallish side, but fine for a week’s stay. Perhaps a bit of updating is due in the shower compartment as I found it a bit small (I’m 1.83 metres).
The hotel was very good value, particularly as we went half-board.
Cleanliness could not be faulted, the whole hotel was spotlessly clean and the rooms were cleaned every day with sheets etc. being replaced at times.
The train service goes by very close to the hotel half hourly in both directions, but stops at 10.30 pm and is not really an inconvenience.
All of the staff were excellent, as a family run hotel everybody seemed to muck in and help. Particular mention should be made of the waiters, who deserve to be enjoying holidays rather than providing them.

2025-10-17 via Tripadvisor
P
paola family_with_children ar
10
Muy recomendable
Pros:

Muy lindo hotel, excelente la atención del personal, todos muy cordiales, muy buena cocina.

2025-10-13 via Nuitee
A
andypandy781 Family Dundee, Scotland
10
Brilliant hotel great holiday
Pros:

The hotel is very clean and very well-run. On arrival we were greeted with a glass of prosecco which was delicious after a long day. The food at breakfast and in the evening was absolutely delicious and lots of choice. The service was excellent especially the two Francos, who were so nice and kind and we had a great laugh with them. A really great hotel in a great location. Thank you for a wonderful stay.

2025-10-12 via Tripadvisor
W
W6046UHsimong Couples
8
Hotel club holiday
Pros:

A very well run family hotel, very friendly staff, good food and a good location for transport, the train station being a 5 minute walk away. Can recommend.

2025-10-10 via Tripadvisor
K
Karel couple is
8
Nice Hotel, but would like to be a little closer to Sorento next time.
2025-10-02 via Nuitee