Hotel City Garden Amsterdam

Hotels
7.1 (5465 reviews)
P.C. Hooftstraat 162 , Amsterdam , nl

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
5.43
Numerous complaints about dirtiness, including hair and a dirty floor.
Service
6.9
Inconsistent service quality, with some issues reported but not entirely negative.
Location
8.94
Positive feedback on the hotel's location, easily accessible to transport.
Room Quality
6.39
Rooms described as too small and occasionally uncomfortable due to noise.
Amenities
7.42
The presence of basic amenities, but some issues reported with the coffee machine.
Value for Money
7.88
Some guests felt the pricing did not match the quality of the stay.
Food and Beverage
6.93
Breakfast and dining options described as average.
Overall Experience
6.9
Mixed feelings; some positives noted, but several serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:36

Property Description

Central Location on P.C. Hooftstraat
Located on the prestigious P.C. Hooftstraat, Hotel City Garden offers rooms with picturesque views of either the bustling street or the serene Vondelpark.

Charming Amenities
Enjoy the convenience of en suite bathrooms, direct dial telephones, and TVs in every room. Start your day with a delightful breakfast buffet in the bright breakfast room overlooking the garden.

Convenient Facilities
Explore the city with ease as the hotel adjoins the beautiful Vondelpark and is a short walk from the vibrant Leidseplein. Take advantage of the complimentary Wi-Fi, computer station, and 24-hour front desk services during your stay.

Experience the perfect blend of luxury and comfort at Hotel City Garden. Book your stay now for an unforgettable Amsterdam getaway!

Important information:

Please note in case of a nonrefundable booking, the total price of the reservation may be charged anytime after booking. It will be charged in the guest's local currency.

Please note that guests are required to show the credit card used to make the booking upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling.

Please note that Hotel City Garden reserves the right to pre-authorize your card prior to arrival.

When booked 5 rooms or more, it will be considered as a group reservation. In this case the hotel reserves the right to ask a prepayment as a guarantee for the reservation. The prepayment amount is 10% of the total reservation value, acceptable by bank transfer only. Credit card payment is not acceptable for guarantee of reservation. Please note that such reservation will not be confirmed before the hotel receives the prepayment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 5465 reviews
Cleanliness: 5.43
Service: 6.9
Location: 8.94
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 6.9
O
Olimpia • solo_traveller • it
8
2026-05-30 • via Nuitee
C
Chelsea • extended_group • ch
4
On the positive side, the location was great and the room was rather big. However, as a group of three women in an unfam
Pros:

Location was great, room was rather big

Cons:

We stayed at this hotel as a group of three women in an unfamiliar city, and the entire experience left us feeling incredibly uncomfortable and unsafe. I would absolutely not recommend this place unless you are an extremely deep sleeper and don’t mind a complete lack of cleanliness and privacy.
The room conditions were highly disappointing. Upon arrival, we found hair already on the beds, and the rest of the space was generally very dirty. It was completely obvious that nobody had vacuumed under the beds in a long time—though thank goodness we didn’t find any bedbugs. To make matters worse, the beds were very narrow and highly uncomfortable, and the entire hotel felt extremely hot and stuffy. Noise was another major issue. The windows let in an extreme amount of sound from the outside, and there was a massive gap under the door. Whenever anyone talked in the hallway, it echoed so loudly it sounded exactly as if they were standing right inside our room.
The absolute worst part of our stay, however, was the severe breach of privacy. On the day of our check-out (which was at 11:00 AM), staff members walked into our room twice while we were still sleeping, completely ignoring the "Do Not Disturb" sign on the door. Instead of checking their system at the front desk to see if we had checked out, they just barged in to see if we were still there. Walking into a room where three sleeping women are staying is completely unacceptable and felt like a major violation of our privacy. The cleaning staff desperately needs to learn basic boundaries. We only exchanged two sentences with the front desk staff, so we cannot evaluate them, but the housekeeping and room quality are awful.

2026-05-30 • via Nuitee
P
Paul • solo_traveller • ch
1
2026-05-30 • via Nuitee
S
Sephora • family_with_children • fr
10
2026-05-29 • via Nuitee
G
Gabriella Florence • solo_traveller • es
10
2026-05-29 • via Nuitee
N
Nika • couple • ge
9
2026-05-29 • via Nuitee
L
Lucy • extended_group • gb
10
perfect location, everything was walkable
Pros:

perfect location, beds were super comfy

Cons:

room was really hot but we were in a heat wave

2026-05-29 • via Nuitee
M
Mohamed • extended_group • be
1
2026-05-29 • via Nuitee
S
Sarah • couple • at
7
Pros:

Gute Lage zu Öffentlichen Verkehrsmitteln, sehr sauber und ein nettes Personal das 24/7 in der Rezeption ist.

Cons:

Kleines Zimmer und keine (!) Klimaanlage!

2026-05-28 • via Nuitee
O
Oleksandra • extended_group • be
8
Загалом ціна=якість.
Pros:

Розташування просто супер.
Ідеальна локація,транспорт поряд,музей,парк,магазини.

Cons:

Немає кондиціювання номерів,і в жарку погоду це не дуже.

2026-05-28 • via Nuitee
F
Federico • couple • ar
9
2026-05-28 • via Nuitee
M
Maria de Lourdes • solo_traveller • it
10
2026-05-28 • via Nuitee
M
Mark • couple • ca
3
Not a comfortable hotel to stay for 6 days.
Pros:

Location was fine

Cons:

Small beds with bad mattress. Basic small rooms. No heating or cooling in the rooms

2026-05-28 • via Nuitee
M
Muhanad • extended_group • no
10
Pros:

Very nice hotel, the location is perfect, services and cleaning good

2026-05-28 • via Nuitee
J
Julia • couple • fr
3
Pros:

Emplacement sympathique

Cons:

La chasse d’eau était cassé, les serviettes de bain avaient des traces noires, personnel peu aimable

2026-05-27 • via Nuitee
H
hiltunen • solo_traveller • fi
7
Pros:

Sijainti

Cons:

Ei ollut ilmastointia

2026-05-27 • via Nuitee
J
Johanna • extended_group • de
8
Für eine Städtereise absolut ausreichend und sauber, mit schöner Lage und netten Personal.
Pros:

Sehr gute Lage, sehr sauber und man bekommt alles, was man braucht, wenn man eine Städtereise machen möchte.

Cons:

Es gab keine Klimaanlage, aber Ventilatoren. Nicht unbedingt negativ aber bei über 30 Grad draußen wird es in diesem Zimmer sehr warm.

2026-05-27 • via Nuitee
I
Iván • solo_traveller • es
8
2026-05-27 • via Nuitee
A
Anke • couple • de
7
Einfache Hitel. Pfingsten ggegeüber Normalpreisliste überteuert. Sehr gute Lage
2026-05-27 • via Nuitee
G
Giuseppe • extended_group • it
7
2026-05-27 • via Nuitee