Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Service responsiveness concerns

Categories

Cleanliness
8.41
Some guests noted cleanliness issues, particularly with room and bathroom conditions.
Service
8.98
Service is generally praised for being friendly and professional, with notable mentions of helpful staff.
Location
9.12
The location is frequently highlighted as superb and convenient.
Room Quality
8.47
Rooms are described as well-appointed but occasionally small; some comfort issues noted.
Amenities
8.6
Amenities are generally sufficient but had some criticisms such as lack of hair conditioner and safety instructions.
Value for Money
8.66
Most reviews suggest good value, although some experiences hinted at shortcomings affecting overall value perception.
Food and Beverage
8.61
Food quality rated positively; breakfast and dining options are appreciated but limited during peak times.
Overall Experience
8.78
Overall positive experiences shared, despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:14

Property Description

Luxurious Accommodation
Experience elegance and comfort at Kastens Hotel Luisenhof Superior, with beautifully designed rooms and modern amenities including free WiFi and flat-screen TVs.

Wellness and Dining
Indulge in relaxation at the spa and gym facilities, followed by a rejuvenating sauna session. Treat your taste buds at "MARY's Restaurant" with exquisite dishes and fine wines, or unwind at the hotel bar with a cocktail.

Convenient Location
Situated just steps away from Hanover State Opera House and with easy access to Hannover Messe Exhibition Grounds, our hotel is the perfect choice for both leisure and business travelers.

Book now for a memorable stay at Kastens Hotel Luisenhof Superior!

Important information:

Please also note that extra beds cannot be accommodated in all categories and require prior approval from the property. Contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Location

Guest Reviews

8.7
Based on 1958 reviews
Cleanliness: 8.41
Service: 8.98
Location: 9.12
Room Quality: 8.47
Amenities: 8.6
Value for Money: 8.66
Food and Beverage: 8.61
Overall Experience: 8.78
K
Kai • couple • de
7
In Ordnung...
Pros:

Das Frühstück war sehr gut. Die Lage mitten im Zentrum ist auch sehr vorteilhaft.

Cons:

Das Preis/Leistungsverhältnis war nicht ideal. Für den bezahlten Preis war die Unterkunft etwas zu basic.

2026-08-15 • via Nuitee
A
Andreas • solo_traveller • de
8
Pros:

Zentral Nähe Bhf

Cons:

Massiv laut am Morgen durch Reinigungsarbeiten am Nachbarhaus

2026-08-15 • via Nuitee
J
John • solo_traveller • gb
7
satisfactory
Pros:

Great location and wonderful breakfast. Quiet

Cons:

I was disappointed with my room. Dreary best describes it and tired.
For a five star hotel it didn't really seem like it

2026-08-14 • via Nuitee
Y
Yanjie • solo_traveller • de
9
Pros:

Tolle Lage, tolle Ausstattung

Cons:

Nur eine heiße Sauna

2026-08-13 • via Nuitee
A
Anaïs • family_with_children • ch
6
2026-08-12 • via Nuitee
V
Vinod • solo_traveller • ae
8
amazing stay and great location
Pros:

room size was decent, location was great and breakfast was ok

Cons:

mostly things were ok but no other great facility for considering 5 star hotel

2026-08-12 • via Nuitee
L
Lathummer • solo_traveller • nl
9
Pros:

Heel stijlvol. Alles klopt.

Cons:

-

2026-08-12 • via Nuitee
S
Silvio • couple • de
9
2026-08-12 • via Nuitee
L
Lars • solo_traveller • de
10
Pros:

Das Hotel pflegt die alten Traditionen der Gastlichkeit im positiven Sinne weiter. Sehr freundliche und kompetente Rezeption, Pkw wird auf den Parkplatz gefahren, Gepäck wird ins Zimmer gebracht, es gibt gratis Zeitungen. Selbst zum Abend wurde das Bett abgedeckt.
Das Frühstück entsprach einem hohen Niveau und enthielt hochwertige Speisen, die sonst ehr selten angeboten werden. Die Bar ist außergewöhnlich gut und sehr kompetent besetzt.
Auch wenn das Hotel seinen Preis hat, ist das Preis Leistungsverhältnis sehr gut.

2026-08-11 • via Nuitee
D
Detlev • couple • de
9
2026-08-11 • via Nuitee
M
Maria • extended_group • us
10
Would stay here again!
Pros:

Location!, location, location! Parking on property. AC!!!!!!! Very dog friendly too! Loved that both of our rooms were decorated differently but very chic. The old elevator aesthetic is beautiful. Loved how they managed to blend in the old and new. There was some construction going on but it didn’t detract from our experience or comfort. Hopefully it’ll make it an even updated hotel!

Cons:

The only negative I have to say is that we had two rooms and one had an AC unit that was not cooling enough compared to the other room.

2026-08-11 • via Nuitee
J
Jessica • couple • de
10
2026-08-11 • via Nuitee
C
CARSTEN • couple • de
10
2026-08-10 • via Nuitee
G
Georgeta • couple • de
10
Sehr zu empfehlen
Pros:

Personal, Sauberkeit, Zimmer

2026-08-09 • via Nuitee
H
HASAN OKAN • couple • tr
10
always stay here when I come to Hanover
Pros:

It is an excellent location, very nice rooms, perfect breakfast, friendly staff.

2026-08-09 • via Nuitee
V
Viktorb91 • solo_traveller • de
10
2026-08-08 • via Nuitee
J
Jamie • solo_traveller • gb
5
Pros:

Nice room, very comfortable bed

Cons:

Staff knocking on the door and then walking in multiple times, once while I was in the bathroom.
Reception was a bit rude

2026-08-07 • via Nuitee
F
Felix • extended_group • de
5
Pros:

Das essen war sehr lecker und das Hotel hat eine sehr gute Ausstattung.

Cons:

Das Personal ist freundlich aber leider vollkommen überfordert. Von falschen Rechnungssummen (auf der Rechnung), bis zum Kaffe beim Frühstück, der 25 Minuten brauchte, obwohl nur 2 Tische besetzt waren. Ich habe viel Verständnis für neue Mitarbeiter und Azubis, aber dann muss ich denen eben auch noch erfahrene Mitarbeiter an die Seite stellen. Das Essen ist lecker aber es dauert eben ewig, bis etwas nachgefüllt wird, Servietten kommen etc.

2026-08-06 • via Nuitee
O
Olivia-Julia • family_with_children • de
9
Insgesamt sehr schön
Pros:

Stil, Komfort Einrichtung

Cons:

Preise etwas überteuert, Übernachtung für Baby kostenlos aber Babybett mit Zusatzleistung von 25€ isr etwas irreführend

2026-08-05 • via Nuitee
M
Marianne • family_with_children • dk
7
Dejlig ophold - man skal dog være opmærksom på mange skjulte ekstraomkostninger som ikke oplyses ved booking eller ved i
Pros:

Beliggenheden er god

Fantastisk, man må have hunde med - pris 20 euro døgnet, hvilket er fair

Renligheden er helt unik og rengøringspersonalet er fantastisk søde

Hotellet og værelserne dufter skønt

Håndklæder, dyner og senge er super kvalitet

Gode parkeringsmuligheder - pris 25 euro pr. påbegyndt døgn

Cons:

Receptionspersonalet er for arrogante til min smag, det mindste man kan gøre er at spørge om gæsterne har haft en god dag, et dejlig ophold eller om opholdet levede op til forventningerne.

Man betaler 50 euro i døgnet for en opredning, som absolut ikke lever op til standarden - kanterne på sengen var skarpe, så man skulle være varsom, når man benyttede sengen.

På trods af, vi havde booket og betalt for 3 personer hjemmefra blev vi opkrævet en del ekstraomkostninger (350 euro) - ekstraomkostningener blev ikke oplyst ved booking eller ved indtjekning - de blev først oplyst da vi skulle tjekke ud.

2026-08-05 • via Nuitee