Hôtel Royal Urban Concept

Hotels
9 (2354 reviews)
36, rue du Soudan , Fès , MA
+212 5356-24656

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent staff
Good location
Cons:
Need for better cleanliness
Breakfast organization issues

Categories

Cleanliness
8.46
The bathroom could be cleaner and there were mentions of cleanliness issues.
Service
9.93
The staff received consistent praise for being friendly, accommodating, and attentive.
Location
9.47
Proximity to the train station and central attractions was appreciated.
Room Quality
8.42
Rooms were described as comfortable, but some reviews suggested it could use some improvement.
Amenities
8.95
Standard amenities were mentioned; however, some reviews suggested more could be done.
Value for Money
9.41
Many reviews noted good value for the price paid, especially for short stays.
Food and Beverage
7.96
Breakfast was mentioned as being poorly organized and needing improvement.
Overall Experience
9.43
General satisfaction with the stay, highlighted by the service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:37

Property Description

Luxurious Accommodation
Discover comfort and elegance at Hôtel Royal Urban Concept in Fès. With allergy-free rooms and modern amenities, your stay will be a truly relaxing experience.

Convenient Location
Situated just a stone's throw away from Fes Railway Station and top attractions like Batha Square and Bab Bou Jeloud Fes, our hotel offers the perfect base for exploring the city.

Exceptional Service
Our multilingual staff are dedicated to ensuring your needs are met promptly and professionally. From concierge services to a 24/7 reception, we are here to make your stay memorable.

Experience the epitome of luxury and convenience at Hôtel Royal Urban Concept. Book now for an unforgettable stay in Fès.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FEZ

Location

Guest Reviews

9
Based on 2354 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 7.96
Overall Experience: 9.43
E
Elisabeth • family_with_children • de
8
2026-10-13 • via Nuitee
I
Ignacio Javier • solo_traveller • es
9
2026-10-12 • via Nuitee
E
El Abass • solo_traveller • es
6
Normal
Pros:

Bien

Cons:

El baño

2026-10-12 • via Nuitee
K
Kamal • solo_traveller • ma
8
Pros:

Propreté et prix

2026-10-11 • via Nuitee
D
Desiree Hendriksen • solo_traveller • nl
8
Pros:

Het was een goed bed en een prima douche

Cons:

Het ontbijt valt tegen.

2026-10-11 • via Nuitee
R
Riyad • solo_traveller • be
9
2026-10-11 • via Nuitee
T
Tania • solo_traveller • gb
8
Great Location and Value for Money, but Uncomfortable Beds
Pros:

The hotel is in a great location, making it easy to get around and explore Fes. The staff were friendly and helpful throughout our stay. Overall, it was very good value for money.

Cons:

The main downside was the bed and pillows, which were very uncomfortable. Unfortunately, this made it difficult to get a good night's sleep. More comfortable mattresses and pillows would make a big difference to the overall experience.

2026-10-11 • via Nuitee
G
Ghita • solo_traveller • ma
7
Convenient location and quiet property. Doublebed was requested yet not provided. No minibar.
Pros:

Location is convenient. Rooms are spacious, and it's quiet even in the downtown area.

Cons:

No minibar in the room to keep things cool. I requested a double bed but got a twin room. The breakfast is underhwelming.

2026-10-10 • via Nuitee
P
Pastorino • solo_traveller • it
8
2026-10-09 • via Nuitee
R
rachida • couple • fr
8
C’était sympa
Cons:

Organisation petit déjeuner pas top

2026-10-09 • via Nuitee
A
Ashraf • solo_traveller • ma
5
Niveau de propreté minime
Cons:

Oreillettes et drap n’etaient pas propres

2026-10-09 • via Nuitee
B
bounoua • solo_traveller • fr
8
Pros:

En. Général. Tout et bien

Cons:

Je voulais partir. A4h. 30. Du mat. Il. Y'avais. Personne a la. Réception. Et. la.porte c'était fermé. Après 10 minutes. Un de votre fonctionnaire. Il arrive. Mais. Pas grave

2026-10-08 • via Nuitee
C
Clara • couple • de
10
Pros:

Everything

2026-10-08 • via Nuitee
R
Romaissa • family_with_children • nl
10
2026-10-07 • via Nuitee
C
Chara Psomiadi • solo_traveller • gr
10
Pros:

Μικρο ξενοδοχειο αλλα τα ειχε ολα.Καθαρο,ησυχο σε κεντρικη τοποθεσια.

2026-10-07 • via Nuitee
H
hassan • couple • gb
7
Pros:

Staff very helpful

2026-10-07 • via Nuitee
S
Silva • extended_group • gb
10
2026-10-07 • via Nuitee
M
marc oliver • solo_traveller • mu
7
Naja, für eine Nacht OK
Pros:

Es ist praktisch gelegen, unweit vom Bahnhof und zu Fuss von dort leicht zu erreichen. Auch eine Shopping Mall ist fussläufig in der Nähe. Sauberes und bequemes Bett. Da ich früh um 6 Uhr zum Flughafen musste, war es nett, ein Frühstück zum Mitnehmen zu erhalten.

Cons:

Ich hatte um ein ruhiges Zimmer gebeten. Warum bekomme ich als Einzelperson das schlechteste Zimmer ? Direkt neben der Rezeption und laut. Man hört die Strasse sowie die anderen Gäste im Flur deutlich. Leider kostet auch hier der Flughafen Transfer 20 Euro. Es ist der gleiche Preis wie vom Flughafen zur weiter entfernten Medina in Fès. Ich finde den Preis für Marokko eigentlich ziemlich übertrieben !

2026-10-07 • via Nuitee
A
Abdelrahim • solo_traveller • ca
8
2026-10-07 • via Nuitee
T
Tabata • solo_traveller • jp
6
スタッフが親切！
Pros:

スタッフがみんな親切でいつでもフロントにいたこと。夜でも治安の心配がないロケーション。

Cons:

ベッドシーツが汚い。髪の毛がついている。チェックインの時、シーツが汚かったので変えてもらった。ベッドメイキングをし直してもらった。3泊目の夜、ベッドの上に虫が出たので部屋の移動をさせてもらうと、新しい部屋もベッドシーツが毛だらけだったので、掛け布団の上に寝て過ごした。全然休まらなかった。

虫はおそらく小さいベッドバグです。3匹立て続けに出て退治しました。

2026-10-07 • via Nuitee