Holiday Inn Express Mobile I-65 by IHG

Hotels
•
Holiday Inn Express
8.9 (118 reviews)
516 Springhill Plaza Ct, Springhill Avenue & I-65, Mobile, Alabama, 36608 , Mobile , US
+1 251-441-1979

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Facilities

Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Conference space
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Clean rooms (many guests)
Friendly, helpful staff
Good/ample breakfast (hot and cold options)
Comfortable beds
Convenient location and parking
Quiet and relaxing
Nice/renovated property
Good showers
Cons:
Sticky bathroom floors reported
Dirty microwave / guests had to clean
No in-room coffee makers
Hallway noise (3:00 AM complaint)
Power outage causing missed breakfast
Room not ready / delayed check-in for some guests
Renovation/maintenance defects (door lock, lights)

Categories

Cleanliness
7.5
Mixed sentiment: many guests praised that the property and rooms were very clean, but several reviews reported issues (sticky bathroom floors, dirty microwave, guests having to clean the bathroom themselves).
Service
9.6
Strongly positive: numerous comments about friendly, polite and helpful staff; a few minor service hiccups (late room readiness) but staff kindness was repeatedly noted.
Location
9.3
Generally positive: convenient location and easy parking, especially for nearby hospitals; one mention of a hard-to-see turn/traffic sign.
Room Quality
8
Mixed: many guests found rooms comfortable with good showers and beds, but some noted the bed was firmer than expected and renovation/maintenance issues (shower/door lock/lights) and sticky floors affected perception.
Amenities
8.6
Moderately positive but inconsistent: breakfast amenities are strong, but lack of in-room coffee makers and reports of a dirty microwave lowered this score.
Value for Money
9.1
Not frequently discussed explicitly; overall guest sentiment and repeated comments about cleanliness, breakfast and friendly staff suggest good perceived value for this hotel tier.
Food and Beverage
9.6
Positive overall: breakfast is repeatedly described as good/amazing with hot and cold options; isolated complaints include a power outage that prevented breakfast and a personal dislike of the American cheese used in omelets.
Overall Experience
9.5
Generally favorable: many guests called it their go-to location, noted cleanliness and excellent staff; a minority experienced service or cleanliness issues that slightly tempered a few stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Recreational Amenities and Fitness Center
Enjoy the outdoor pool and 24-hour fitness center during your stay at Holiday Inn Express Mobile I-65.

Convenient Services and Complimentary Breakfast
Benefit from amenities like complimentary wireless internet, concierge services, and a convenient grocery store. Don't miss the daily on-the-go breakfast served from 6:00 AM to 9:00 AM.

Business Facilities and Meeting Spaces
Experience convenience with a business center, express check-out, and event spaces totaling 872 square feet. Ideal for both work-related trips and leisure stays.

Indulge in comfort and entertainment with modern amenities while exploring nearby attractions. Book your stay at Holiday Inn Express Mobile I-65 for a memorable experience!

Important information:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Up to 4 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MOB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • General

    Events/parties not allowed

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 118 reviews
Cleanliness: 7.5
Service: 9.6
Location: 9.3
Room Quality: 8
Amenities: 8.6
Value for Money: 9.1
Food and Beverage: 9.6
Overall Experience: 9.5
T
Terrance • partner
8
Pros:

It was clean

2025-10-10 • via Nuitee
N
Nereida
10
Pros:

Great

2025-10-08 • via Nuitee
C
Cynthia
10
Pros:

The rooms were clean, the maid service was great and the breakfast was

2025-10-07 • via Nuitee
L
Laporsha
10
Pros:

Very safe and the breakfast was amazing!!!!!

2025-09-26 • via Nuitee
J
Jasmine
2
Horrible
Pros:

Power outage no breakfast horrible stay will not go back

2025-09-20 • via Nuitee
S
Sharon
10
Pros:

Great environment

2025-09-19 • via Nuitee
V
Vicki
10
Pros:

Wonderful shower!

2025-09-05 • via Nuitee
C
Charlotte
8
Pros:

The bed was harder than I expected after staying in a Holiday Inn before. Breakfast was good. However, I do not like American cheese which was used in the individual omelets. I much prefer scrambled eggs. I guess that is the difference between Regular Holiday Inn and the Express. I will pay more attention next time in my reservations.

2025-08-27 • via Nuitee
J
JACQUELINE
10
Pros:

Good staff, good food and nice place!

2025-08-16 • via Nuitee
B
Betty
10
Pros:

Buena atencion y rapidez por parte de expidia para solucionar la fecha de nuestra estadía en el.hotel

2025-08-13 • via Nuitee
L
Lakeisha • family
10
Pros:

Property was really clean and the staff were wonderful!!

2025-08-06 • via Nuitee
V
Verified traveler
6
Pros:

The staff was friendly. But the cleanliness was horrible. Micro wave was not clean. We had to clean the bathroom. Again, the staff was very kind.

2025-07-28 • via Nuitee
B
Bryan • partner
6
Pros:

This stay was serviceable. However, we were disappointed that we arrived after 8:00 pm and they still had to "finish getting the room ready." Additionally, the room was not particularly clean when we actually did make it upstairs. Holiday Inn Express is our favorite place to stay when travelling, and this was one of the few times we didn't find the hotel stellar. Maybe they were just having a bad day at this one.

2025-07-21 • via Nuitee
J
Janice • family
10
Pros:

Close to nearby hospitals - had a family member in the hospital and very convenient.
Hard to see the signs where to turn off Springhill Avenue - missed it completely first time past.

2025-07-01 • via Nuitee
J
John • family
8
Pros:

Bathroom floor was sticky from cleaner I assume. Breakfast was good

2025-06-15 • via Nuitee
D
Darlene • family_with_children
10
Pros:

Everything it was a really nice n clean will come back

2025-05-26 • via Nuitee
J
Junghyun
10
Pros:

OK

2025-05-20 • via Nuitee
J
Jesus • family
8
Pros:

N/A

2025-04-18 • via Nuitee
K
kathy
6
No coffee in the room
Pros:

There is no in room coffee makers! You have to go to the lobby for coffee.

2025-04-04 • via Nuitee
K
Karen • partner
10
Pros:

Great beds. 4 pillows per perfect after traveling and tired. Check in easy. Our bathroom floor was extremely sticky and kind of gross. I ended up using a washcloth to clean it up as I was not going to go barefoot on it. Not sure if they cleaned it heavily and didn’t rinse it or what but that was my only issue otherwise everything else was super clean.

2025-03-29 • via Nuitee