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Prime Location and Accessibility
Cassandra Hotel, nestled in the heart of Vancouver, offers unparalleled convenience with easy access to the city's attractions via public transport and major roadways.
Modern Amenities and Comfort
Guest rooms at Cassandra Hotel are thoughtfully designed to provide ultimate comfort, featuring secured Wi-Fi, cable TV, air-conditioning, and additional amenities like a coffee machine, fridge, and microwave.
Cutting-Edge Technology
As the first GOKI smartlock hotel in Canada, Cassandra Hotel boasts digital concierge services and contactless check-in/out options, all accessible through guests' smartphones.
Book your stay at Cassandra Hotel today for a seamless blend of comfort, convenience, and technology in Vancouver.
Guests are required to show a government-issued photo identification and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.
People under 19 year can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
WiFi is available in all areas and is free of charge.
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Pets are not allowed.
Free private parking is possible on site (reservation is needed).
The price is affordable, cheaper than living in downtown. The employee is also friendly.
The noise of air condition is annoying and the facilities are old.
Property offered free parking and room was more spacious than we anticipated. Hotel staff was friendly
I was initially going to leave a raving review despite the location but our last day there left a very bad impression. Hotel management is no where to be found on the morning of your checkout if you happen to need something. I sent a message through whats app, which is their only form of communication & I sent it after 8 am, requesting for more T.P and there was no response. I then went to the reception area and rang the call button which also resulted with no response. At this point my child had been in the restroom for over 30 min waiting, so we ended up using their box Kleenex instead.
This ordeal was unfortunate because we actually considered staying here for future visits but not anymore.
Quietness, and helpful front desk. Good Mountain view.
the staff was very kind to us and sent us friendly reminders often
not much to do in the area but a great place to just rest for a reasonable price
The front house staff were exceptionally pleasant. Very nice fridge,microwave and air conditioning.
Hotel was nice. In process of remodeling which will definitely improve the place a lot
It’s definitely dated
We stayed at Cassandra Hotel for a few nights, and honestly, it was better than we expected. The hotel is basic, yes, and they are doing some renovation, but it didn’t really bother us. The room is clean, quiet, and everything is organized. For us, it’s enough.
What surprised us the most is the customer service. Everyone at front desk is super nice and helpful. Handra, I think she’s the supervisor, she is amazing. Very friendly, always smiling, and really tried to help us with anything we need. We really appreciate that.
Some people say the price is high, but come on, it’s Vancouver. Everything is expensive here. Compare with other places, we think the price is okay, especially with the service they give. The location is also convenient, close to bus stop, food, and easy to go downtown. For tourists like us, it’s a good spot. We had a good stay and would come back again.
We stayed in this hotel and wow our room was super big really. Very clean very comfy. The staff were just lovely people. So friendly so helpful the whole time. They even remind you of things from time to time very thoughtful. No matter which shift everyone is just a text away and ready to help straight away. Honestly we felt very well looked after. Would absolutely recommend
Not smart tv
I really appreciated the kindness and helpfulness of Handra at the front desk.
Handra not only checked me in but accompanied me to my very comfortable room. She was exceptional in her care for a new guest.
The room and bathroom were squeaky clean with a very comfortable bed and pillows. I even had a view of the North Shore mountains!
There is off street parking in front of the hotel.
One thing that I noticed was there were no homeless people around.
This is a very vibrant neighbourhood with lots of restaurant options.
I liked everything about my stay here!
Nothing
Probably the most friendly front office staff I’ve ever met (Krystall).
Some maintenance issues.
Fresh room, quiet with decent facilities. Doing things by text was a good way to do things.
It was a bit of a distance from most things without a vehicle. Public transport is frequent but slow. I could have looked in to this before my stay so be reflection on the hotel itself
Gute Parkmöglichkeit. Dame an der Rezeption war nett und hilfsbereit.
Betten werden nicht gemacht., man kann aber neue Badetücher erhalten. Wenn am mehr Toilettenartikel/-papier benötigt muss man das an der Rezeption am Morgen bestellen. An der Rezeption gibt er am morgen Kaffee, aber z.B. keinen Tee. Das Zimmer ist spartanisch eingerichtet, hätte jedoch durchaus Platz für einen bequemen Sessel. Mussten für den letzten Tag nochmals einen WiFi Code anfordern.
Service was good. We arrived early. She helped us. She also helped with a heating problem. The heater/air conditioner the same.
The heater in our room was noisy. We had to shut it off to stop the load noise. You couldn't read how to do that also. The downstairs bathroom was really dirty.
I’ll be real, I almost didn’t book here ‘cause I saw a few negative reviews. But after staying, I gotta say, those folks need to chill. The staff here are just doing their jobs and nothing wrong with that. Don’t go blasting hardworking people just because you didn’t get your way or tried to bend the rules. I’m pretty sure they’re also dealing with their own struggles, not just at work but in life too, and still, they show up and do their best. The front desk was super helpful. She gave us a big room, and even with renovations going on, everything was smooth. For me, the comfort and service were on point.
No problem
Nothing. Not worth the prices.
All they wanted was to charge the customers for limited services.
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