Cassandra Hotel

Hotels
8.1 (431 reviews)
3075 Kingsway , Vancouver , ca
+1 604-430-3441

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Clean and comfortable rooms
Cons:
Limited amenities
Cleanliness issues

Categories

Cleanliness
7.49
Some reviews mentioned issues related to cleanliness, specifically regarding the downstairs bathroom.
Service
8.96
Numerous reviews praised the kindness and helpfulness of the staff.
Location
8
The hotel is in a vibrant neighborhood with good access to restaurants, but noted to be somewhat distant from major attractions.
Room Quality
8.45
Rooms were described as very comfortable, clean, and spacious.
Amenities
7.98
Amenities like parking and room facilities met expectations, though some guests noted missing items like a smart TV.
Value for Money
7.94
For the most part the value was aligned with the stay, but some reviews indicated that the hotel did not meet all expectations.
Food and Beverage
7.49
Limited beverage options available at the hotel, specifically lack of tea.
Overall Experience
8.46
Experiences largely positive, despite some concerns raised; overall satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:40

Property Description

Prime Location and Accessibility
Cassandra Hotel, nestled in the heart of Vancouver, offers unparalleled convenience with easy access to the city's attractions via public transport and major roadways.

Modern Amenities and Comfort
Guest rooms at Cassandra Hotel are thoughtfully designed to provide ultimate comfort, featuring secured Wi-Fi, cable TV, air-conditioning, and additional amenities like a coffee machine, fridge, and microwave.

Cutting-Edge Technology
As the first GOKI smartlock hotel in Canada, Cassandra Hotel boasts digital concierge services and contactless check-in/out options, all accessible through guests' smartphones.

Book your stay at Cassandra Hotel today for a seamless blend of comfort, convenience, and technology in Vancouver.

Important information:

Guests are required to show a government-issued photo identification and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

People under 19 year can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.1
Based on 431 reviews
Cleanliness: 7.49
Service: 8.96
Location: 8
Room Quality: 8.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.46
E
Edna • couple • ng
6
My stay was peaceful and the quietness of my room location was a bonus.
Pros:

The front desk staff were warm, helpful and friendly

Cons:

None availability of restaurant services in the hotel.
No recreational facilities available.

2026-07-25 • via Nuitee
A
Alexandra • couple • ca
8
Handra was amazing and so accommodating!
2026-07-24 • via Nuitee
R
Roelof • solo_traveller • nl
9
Prima hotel
Pros:

Zeer vriendelijke ontvangst van Anusha. Prima kamers

Cons:

Niets. Ligt in een Chinese omgeving maar laat je dat niet afschrikken

2026-07-21 • via Nuitee
W
William • couple • gb
10
Location was great with metro station just a short walk away and only a ten minutes into Vancouver
Pros:

Location was great with metro station just a short walk away and only a ten minute ride into Vancouver city centre.

Cons:

Nothing

2026-07-18 • via Nuitee
S
Samuel • couple • gb
10
2026-07-14 • via Nuitee
W
WENJUN • family_with_children • us
8
2026-07-06 • via Nuitee
R
rudolf • solo_traveller • ch
6
2026-07-03 • via Nuitee
J
Jasmin • solo_traveller • de
7
Pros:

Kostenfreie Parkplätze
Großes Zimmer

Cons:

Ist schon etwas in die Jahre gekommen (insbesondere die Treppen im Treppenhaus sind sehr stark abgenutzt)
Seltsames System, dass man obwohl man direkt vor der Empfangsdame ist sich nochmal online anmelden/registrieren muss
Wassertemperatur nicht gut einstellbar

2026-06-28 • via Nuitee
L
Liana • solo_traveller • au
10
Very kind and supportive staff
Pros:

Handra and Anshu were so kind and supportive!
We arrived after booking last minute. We had made a mistake on our dates and Handra and the team very kindly gave us complimentary early check in which made a big difference after our 24h of travel to get there from Australia.

Cons:

N/A

2026-06-22 • via Nuitee
S
Stankeviciene • solo_traveller • gb
10
2026-05-24 • via Nuitee
F
Freak • extended_group • ca
7
Great value stay , excited to see renovations
Pros:

Front staff was very accommodating and friendly

2026-05-24 • via Nuitee
大流士 • family_with_children • ca
5
A simple place to stay
Pros:

The price is affordable, cheaper than living in downtown. The employee is also friendly.

Cons:

The noise of air condition is annoying and the facilities are old.

2026-05-22 • via Nuitee
L
Leslie • family_with_children • us
4
Will not be staying here again
Pros:

Property offered free parking and room was more spacious than we anticipated. Hotel staff was friendly

Cons:

I was initially going to leave a raving review despite the location but our last day there left a very bad impression. Hotel management is no where to be found on the morning of your checkout if you happen to need something. I sent a message through whats app, which is their only form of communication & I sent it after 8 am, requesting for more T.P and there was no response. I then went to the reception area and rang the call button which also resulted with no response. At this point my child had been in the restroom for over 30 min waiting, so we ended up using their box Kleenex instead.
This ordeal was unfortunate because we actually considered staying here for future visits but not anymore.

2026-05-17 • via Nuitee
S
Shubreet • couple • ca
10
2026-05-16 • via Nuitee
Y
Y • extended_group • ca
8
Pros:

Quietness, and helpful front desk. Good Mountain view.

2026-05-04 • via Nuitee
N
Natalia • family_with_children • ca
10
2026-04-27 • via Nuitee
A
Andrew • solo_traveller • ca
10
Pros:

the staff was very kind to us and sent us friendly reminders often

Cons:

not much to do in the area but a great place to just rest for a reasonable price

2026-04-20 • via Nuitee
K
Kevin • family_with_children • ca
10
Excellent place to stay
Pros:

The front house staff were exceptionally pleasant. Very nice fridge,microwave and air conditioning.

2026-01-19 • via Nuitee
H
Hung • family_with_children • ca
10
Great service
Pros:

We stayed at Cassandra Hotel for a few nights, and honestly, it was better than we expected. The hotel is basic, yes, and they are doing some renovation, but it didn’t really bother us. The room is clean, quiet, and everything is organized. For us, it’s enough.
What surprised us the most is the customer service. Everyone at front desk is super nice and helpful. Handra, I think she’s the supervisor, she is amazing. Very friendly, always smiling, and really tried to help us with anything we need. We really appreciate that.
Some people say the price is high, but come on, it’s Vancouver. Everything is expensive here. Compare with other places, we think the price is okay, especially with the service they give. The location is also convenient, close to bus stop, food, and easy to go downtown. For tourists like us, it’s a good spot. We had a good stay and would come back again.

2026-01-19 • via Nuitee
B
Brent • extended_group • us
7
Met what we needed
Pros:

Hotel was nice. In process of remodeling which will definitely improve the place a lot

Cons:

It’s definitely dated

2026-01-19 • via Nuitee