Suitenhotel Parco Paradiso

Hotels
8.6 (2205 reviews)
Via Carona 27 , Lugano , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great lake view
Friendly staff
Excellent breakfast
Good facilities
Cons:
Issues with room cleaning
Reception behavior
Room mattress comfort

Categories

Cleanliness
8.04
Cleaning personnel opened the door to the room before checking out, needs improvement.
Service
8.91
Staff were very friendly and professional, but issues with reception behavior noted.
Location
9.05
Location was very convenient and close to tourist areas, with a great lake view.
Room Quality
8
Mixed feelings on room quality, mattress comfort could be improved.
Amenities
8.63
Facilities were great and well-maintained; spa described as nice.
Value for Money
8.49
Good experience relative to price, especially for the suite.
Food and Beverage
9.04
Breakfast and dinner quality was high with a good variety.
Overall Experience
8.61
Generally a good experience with excellent views and service, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:37

Property Description

Stunning Lake Views and Mountain Setting
Hotel Parco Paradiso offers breathtaking views of Lake Lugano from the foothills of San Salvatore Mountain.

Luxurious Accommodations and Amenities
Each unit features a balcony or terrace, a private bathroom, a flat-screen TV, a minibar, and a safety deposit box for a comfortable stay.

Delicious Dining Options and Convenient Services
Enjoy an American buffet breakfast daily and dine at the Mediterranean restaurant La Favola. Special dietary needs can be catered to. Take advantage of the free Shuttle Service to explore Lugano and Paradiso.

Book your stay at Hotel Parco Paradiso for an unforgettable experience!

Important information:

If arriving with children, please inform the property in advance. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Please note that pets are not allowed in the restaurant and at the bar.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 12 years old stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2205 reviews
Cleanliness: 8.04
Service: 8.91
Location: 9.05
Room Quality: 8
Amenities: 8.63
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.61
A
Amy couple us
8
Great location with beautiful view of the lake (see photo) a short (though steep) walk to the lake.
Pros:

Loved the walkway down the hill to the lake.

2026-05-23 via Nuitee
K
Khaled couple ae
10
مميز للغايه نظيف ومرتب
Pros:

الموقع اطلاله وملاصق لمحطة قطارات Paradico ومنها تنتطلق لاي وجهه سواء باتجاه سويسرا ام باتجاه ميلان الايطاليه وكومو
النظافه
طاقم الفندق
الاثاث المميز

Cons:

لا شي

2026-05-22 via Nuitee
solo_traveller ch
7
Pros:

Personal sehr freundlich und entgegenkommend

Cons:

Im Bett war ein abgebrochener Fingernagel und Flecken auf der Bettlake.
Auf Kommode wurde nicht abgestaubt

2026-05-22 via Nuitee
N
Niklaus couple ch
8
2026-05-21 via Nuitee
T
Thomas Bruno solo_traveller ch
10
2026-05-21 via Nuitee
A
Al Lbad couple sa
10
2026-05-21 via Nuitee
I
Irene-Alexandra couple ch
10
2026-05-21 via Nuitee
J
Jade solo_traveller au
10
Pros:

The staff were fantastic. We accidently left behind belongings in our room and the staff arranged for postage to our next hotel within 24 hours. We greatly appreciated it.

2026-05-20 via Nuitee
L
Lucia couple ch
8
Pros:

Ja sehr gut

2026-05-20 via Nuitee
Y
Yi Dong couple at
10
2026-05-18 via Nuitee
M
Michel couple ch
8
2026-05-18 via Nuitee
A
Alena solo_traveller fr
10
2026-05-17 via Nuitee
N
Nadin couple ch
8
2026-05-15 via Nuitee
A
Andreas couple ch
8
2026-05-13 via Nuitee
T
Tim couple ch
9
2026-05-12 via Nuitee
M
melis couple tr
8
Overall, the stay had many positive aspects, but for a hotel in this price range, some facilities and details could defi
Pros:

One thing that truly impressed me was the honesty and professionalism of the hotel staff. I accidentally left my ring in the room, and the housekeeping team carefully left it exactly where it was. Such trustworthiness and attention to detail are rare and deeply appreciated.

The breakfast was also absolutely wonderful — fresh, delicious, and with a great variety. Thank you for making me feel safe, comfortable, and genuinely well cared for during my stay.

Cons:

The pool was smaller than expected, and during our 3-night stay the bed sheets were not changed. In addition, on one day the room floor had an unpleasant smell, as if it had been cleaned with an old cloth. Although we mentioned that we were on our honeymoon, but there was no complimentary gesture or special touch from the hotel, which was a little disappointing for this price range.

2026-05-11 via Nuitee
S
Saskia couple ch
9
2026-05-11 via Nuitee
M
Mike couple ch
10
2026-05-11 via Nuitee
H
Heinrich couple ch
9
2026-05-10 via Nuitee
L
Léa couple ch
7
2026-05-10 via Nuitee