Suitenhotel Parco Paradiso

Hotels
8.6 (2271 reviews)
Via Carona 27 , Lugano , ch
+41919931111

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great lake view
Friendly staff
Excellent breakfast
Good facilities
Cons:
Issues with room cleaning
Reception behavior
Room mattress comfort

Categories

Cleanliness
8.04
Cleaning personnel opened the door to the room before checking out, needs improvement.
Service
8.91
Staff were very friendly and professional, but issues with reception behavior noted.
Location
9.05
Location was very convenient and close to tourist areas, with a great lake view.
Room Quality
8
Mixed feelings on room quality, mattress comfort could be improved.
Amenities
8.63
Facilities were great and well-maintained; spa described as nice.
Value for Money
8.49
Good experience relative to price, especially for the suite.
Food and Beverage
9.04
Breakfast and dinner quality was high with a good variety.
Overall Experience
8.61
Generally a good experience with excellent views and service, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:37

Property Description

Stunning Lake Views and Mountain Setting
Hotel Parco Paradiso offers breathtaking views of Lake Lugano from the foothills of San Salvatore Mountain.

Luxurious Accommodations and Amenities
Each unit features a balcony or terrace, a private bathroom, a flat-screen TV, a minibar, and a safety deposit box for a comfortable stay.

Delicious Dining Options and Convenient Services
Enjoy an American buffet breakfast daily and dine at the Mediterranean restaurant La Favola. Special dietary needs can be catered to. Take advantage of the free Shuttle Service to explore Lugano and Paradiso.

Book your stay at Hotel Parco Paradiso for an unforgettable experience!

Important information:

If arriving with children, please inform the property in advance. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Please note that pets are not allowed in the restaurant and at the bar.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 12 years old stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2271 reviews
Cleanliness: 8.04
Service: 8.91
Location: 9.05
Room Quality: 8
Amenities: 8.63
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.61
A
Ahmed • solo_traveller • ch
9
Pros:

Spektakuläre Aussicht

2026-07-04 • via Nuitee
F
Fuad • extended_group • ch
9
2026-07-03 • via Nuitee
A
Adem • couple • ch
8
Pros:

Super Zimmer, gute Ausstattung, hilfreiches Personal.

Cons:

Da der Fernseher in die Wand gebaut war, war es mir nicht möglich über HDMI meine AppleTV-Box oder andere Smart—Geräte anzuschliessen mit der ich über Apps meine Serien hätte schauen können.

2026-07-03 • via Nuitee
A
Angelo Daniel • solo_traveller • it
9
2026-07-02 • via Nuitee
A
Aida • couple • ch
10
Sehr freundliches Personal Danke für alles!
Pros:

Service

Cons:

Nichts

2026-07-02 • via Nuitee
B
Bernard • couple • ch
5
2026-07-02 • via Nuitee
R
Raissa • family_with_children • ch
10
2026-07-01 • via Nuitee
M
Marika • couple • it
8
2026-07-01 • via Nuitee
H
Haidar • family_with_children • ae
6
Pros:

لا شي

Cons:

فرشة أسنان لا توجود مجاناً
دفع اجور زياده بعدحجز هذا شي غير مقبول

2026-07-01 • via Nuitee
A
avraham • extended_group • il
9
Pros:

ארוחת בוקר טובה מאד, צוות הקבלה מאיר פנים, הנוף מקסים ומיקום המלון נוח.

Cons:

טיפול לקוי בתקלות שנתגלו במהלך השהייה

2026-06-30 • via Nuitee
P
patrice • couple • fr
10
Je recommande grandement cet hôtel car tout était parfait.
Pros:

Nous avons adoré l’accueil du personnel, l’emplacement, le restaurant est excellent. Le petit déjeuner est tout bonnement génial. Chambre vue sur le lac indispensable afin de profiter d’une belle vue le soir.

Cons:

J’ai trouvé les frais de parking quelques peu excessif surtout pour une moto.

2026-06-29 • via Nuitee
G
Gianni • solo_traveller • ch
9
caldo
Pros:

posizione , pulizia e il bar Havana

Cons:

mi aspettavo qualcosa in più dalla colazione

2026-06-29 • via Nuitee
N
Nikola • solo_traveller • au
10
Pros:

Clean, excellent room size, amazing views, the coffee included was amazing illy coffee, great nice coffee table with lake and mountain views.

2026-06-29 • via Nuitee
A
Auydah • couple • sa
10
Pros:

نشكر الاستاذ آدم الموظف بالفندق قمة في الرقي

2026-06-28 • via Nuitee
M
Michaela • couple • ch
6
Im grossen und ganzen ok
Pros:

Sehr gutes Frühstück und Aussicht

Cons:

Da wir nicht dem Dresscode entsprechend gekleidet waren ( hatten kurze Hosen und ein Tshirt an) durften wir die Bar nicht nutzen. Für diesen Preis den wir bezahlt haben, fand ich das zimlich unfair.

2026-06-28 • via Nuitee
K
Kushtrim • couple • ch
10
2026-06-28 • via Nuitee
M
Michel • solo_traveller • fr
9
Pros:

La dimension,le confort,la vue,le pdj

2026-06-27 • via Nuitee
R
Rene • extended_group • ch
10
2026-06-23 • via Nuitee
N
Nikolai • couple • ru
10
Pros:

Потрясающий отель, советую брать с видом на озеро. Вид потрясающий. Все чисто, дружелюбный персонал. До центра либо прогулка 30 минут, либо такси 5-10 минут.

Cons:

Нет

2026-06-23 • via Nuitee
V
Val • couple • gb
8
Good option for a very comfortable overnight stay
Pros:

Extremely well-appointed room with good views over the lake. Very helpful staff and great choice of food. Make use of the Havana Bar for cocktails - great choices and lovely staff.

Cons:

It really was in the back streets and built up around it which made it tricky to find and noisier than expected, partly due to local building and road works going on.

2026-06-23 • via Nuitee