Hilton Garden Inn Tulsa South

Hotels
•
Hilton Garden Inn
8 (241 reviews)
8202 South 100th East Avenue , Tulsa , US
+1 918-392-2000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient, highly rated location
Several staff members singled out as exceptional (Dylan, assistant manager)
Rooms frequently described as spacious, comfortable and clean
Breakfast consistently praised
Cons:
Frequent reports of lobby AC/outdoor-area heat and cooling problems
Amenities issues: broken hot tub, cold pool, lack of sun beds, crowded pool access
Billing and value problems: high pet fees, overpricing, double charges and refund issues
Isolated cleanliness/service failures (rude front desk, some unclean rooms, bugs reported)

Categories

Cleanliness
7.5
Mixed reports: several guests praised clean, spacious rooms while others reported rooms not clean and issues like bugs in ice and run-down facilities. Overall slightly above average but inconsistent.
Service
9
Generally strong staff performance highlighted (notably Dylan and the assistant manager) with multiple positive mentions; however there are notable exceptions (rude night desk agent, refund/double-charge disputes) that lower consistency.
Location
9.5
Frequently praised: convenient location close to bars/grill and generally described as a great location by multiple guests.
Room Quality
8.5
Rooms described as spacious, comfortable and well-appointed by several guests; a few isolated issues (no hot water for one party, elevator floor uneven) reduce a perfect score.
Amenities
7
Amenities are mixed: pool is nice but cold, hot tub often broken or unavailable, no sun beds, problems with lobby AC and crowded/non-guest use of facilities noted.
Value for Money
6.5
Several guests complained about high pet fees, perceived overpricing, and billing/refund problems; value is a recurrent concern.
Food and Beverage
8.5
Breakfast repeatedly called good by multiple guests; dining experience impacted at times by heat in the dining area but food quality itself is positive.
Overall Experience
7.5
Overall mixed experience: excellent location and many helpful staff contrasted with service failures, amenity outages and value complaints—resulting in a modestly positive but uneven stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location near Attractions
Located just 7 miles from the Oklahoma Aquarium, the Hilton Garden Inn Tulsa South offers easy access to popular local attractions.

Comfortable Rooms with Modern Amenities
Guest rooms at this hotel feature free Wi-Fi, cable TV with HBO, and on-demand video games. With added conveniences like microwaves, refrigerators, and room service, guests can relax in style.

On-Site Dining and Facilities
Enjoy delicious meals at the Great American Grill for breakfast and dinner, or grab snacks at the 24-hour Pavilion Pantry. Stay active at the gym, stay productive at the business center, or take advantage of babysitting services for a worry-free stay.

Book your stay at Hilton Garden Inn Tulsa South for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 241 reviews
Cleanliness: 7.5
Service: 9
Location: 9.5
Room Quality: 8.5
Amenities: 7
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 7.5
L
Laurie • couple • us
9
Very Nice place
Pros:

Close to a nice bar and grill and breakfast place.

Cons:

Expensive fee for a cat… they should have two different prices between a cat and dog…

2026-10-27 • via Nuitee
J
Jeff • couple • us
10
2026-10-19 • via Nuitee
J
James • couple • us
10
2026-10-07 • via Nuitee
S
Susan • solo_traveller • us
10
Love the people there
Pros:

Didn't eat. Location is great

2026-09-17 • via Nuitee
T
Terry • solo_traveller • us
10
2026-09-15 • via Nuitee
D
Daniela • couple • us
10
2026-09-10 • via Nuitee
C
Carly • couple • gb
8
Staff lovely.clean and loved Tulsa…just needs a bit of work making guests feel comfortable! Bar was dead and packed atmo
Pros:

Great location awesome venue - just lacked sun beds for the pool

Cons:

The ac was broken in the foyer for my whole 6 day stay which meant I had to work in my room and the pool had no sun beds!! So I couldnt sunbathe

2026-09-01 • via Nuitee
S
Simona • couple • it
8
Pros:

La camera era spaziosa e il bagno ben fornito e ampio

2026-08-28 • via Nuitee
J
Joe • couple • us
10
Pros:

Great room and an excellent breakfast! The pool was nice also, just a little cold, but the hot tub was broken.

Cons:

Wished the hot tub had been available. But the staff told us we could go to the pool next-door and there was a hot tub there which was a nice option.

2026-08-24 • via Nuitee
J
Jack • solo_traveller • us
7
2026-08-18 • via Nuitee
A
Aaron • couple • us
8
We'd give them another chance...
Pros:

Friendly staff, comfortable room, good breakfast

Cons:

Air conditioning in the lobby/dining/bar area was out for our entire stay, during a major heat wave. I don't blame the hotel for it, but it was miserable just the same. The breakfast was pretty good, but it's hard to enjoy it when it's 90° in the dining room. We never even visited the bar, because by late afternoon the area was unbearably hot.

2026-08-17 • via Nuitee
S
Sidney • couple • us
5
Pros:

The room was clean.

Cons:

Front desk staff was not very friendly. It was very hot both downstairs and in our room despite running AC.

2026-08-03 • via Nuitee
O
Obert • solo_traveller • us
3
2026-07-18 • via Nuitee
L
Lawana • solo_traveller • us
10
Pros:

Everything. Dylan (i believe was his name) was extremely helpful and hilarious.

2026-07-14 • via Nuitee
R
Rose • extended_group • us
1
Terrible service, overpriced, poor amenities, rooms were not clean
Pros:

Nothing!

Cons:

Everything! Alice the night front desk worker was rude as hell, didn’t give us the breakfast coupons for my whole party that I PAID EXTRA FOR and then double charged by card because she doesn’t know how booking.com bookings work. I am STILL trying to get back the double charge for this hotel room and basically spent over $300 for a single night in a total SHIT HOLE

2026-07-01 • via Nuitee
J
Joseph • solo_traveller • us
8
2026-07-01 • via Nuitee
M
Michael • solo_traveller • us
6
Pros:

Location

Cons:

Bugs in the ice cubes, no air conditioning in the lobby, Facilities really run down.

2026-06-30 • via Nuitee
S
Sa'myah • couple • us
1
Cons:

When I came to the property they told me that they didn’t have any rooms available. But I booked online on booking.com and the lady told me to cancel it and that I’d get a refund. I have not gotten a refund and no one is answering or helping me with this situation. I am out of 98 dollars and I never even got to stay here. Highly disappointed.

2026-06-29 • via Nuitee
L
Lewis • solo_traveller • us
6
Pros:

The breakfast was good

Cons:

The room was ok

2026-06-27 • via Nuitee
T
Tracey • solo_traveller • us
5
Overpriced. Used as a group facility. I’d like a partial refund.
Pros:

The room was good.

Cons:

1. One of the staff members was rude.
2. The charge for a pet was outrageous.
3. It was hard to get into pool area.
4. There was a huge group there using the facilities but not staying there. The pool was too full of people to swim because of the group there.
5. The lobby was filled with people not staying there. It was loud and AC in lobby was not working.

2026-06-22 • via Nuitee