Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious room
Cons:
Poor food quality
Complaints not handled well
Cold facilities

Categories

Cleanliness
7.3
Issues with cleanliness during stay, especially during busy Christmas period.
Service
8.8
Staff were helpful but responses to complaints were slow and insincere.
Location
10
Conveniently located close to attractions.
Room Quality
8.3
Rooms were comfortable but some were tired and cold.
Amenities
8.8
Basic facilities available but lacked essentials like a fridge in the room.
Value for Money
7.8
High prices for poor quality services and amenities.
Food and Beverage
6.3
Food quality was subpar, especially during Christmas dining.
Overall Experience
9.1
Overall disappointing stay with several issues encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:50

Property Description

Historic Country House Setting:
Experience the charm of a grade II listed historical building set amidst ten acres of picturesque parkland in Surrey. Oatlands Park Hotel offers a unique blend of history and modern accommodation, making it an ideal destination for a tranquil getaway.

Fine Dining and Scenic Views:
Indulge in culinary delights at The Mulberry Restaurant and Terrace, boasting stunning views of Broadwater Lake and landscaped gardens. From fine dining options to a Sunday lunch carvery buffet, savor a memorable gastronomic experience. The Lounge Bar offers traditional fare, while the Lawn Terrace is perfect for enjoying the summer months.

Convenient Location and Nearby Attractions:
Located just a short drive from major transport hubs like the M25, Heathrow, and Gatwick, Oatlands Park Hotel also provides easy access to attractions such as the Brooklands Museum, ensuring a well-rounded stay for guests.

Book your stay at Oatlands Park Hotel for a perfect blend of history, luxury, and convenience.

Important information:

Please note a credit card must be presented on arrival as a guarantee. If you do not have a credit card, a refundable cash deposit of GBP 50 will be charged instead.

Please note for any reservation when payment is taken prior to arrival, the same credit/debit card used needs to be presented upon arrival.

When booking more than 7 rooms, different policies and additional supplements may apply. Please contact hotel directly before arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 14 years old stay for £20 per person per night when using an existing bed.
    Children from 4 years old to 10 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1977 reviews
Cleanliness: 7.3
Service: 8.8
Location: 10
Room Quality: 8.3
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 6.3
Overall Experience: 9.1
T
Tennant • family_with_children • gb
9
Comfortable and well catered for, the staff were excellent.
Pros:

Breakfasts were excellent and well exceeded expectations. Excellent variety and quality.

Cons:

There wasn't anything about the hotel I didn't like. When researching the hotel there was an "open invitation" to walk through the rear gardens but there were so many" Private property " we didn't really recognise where we could stroll and where was off limits or if we were classed as "general public".

2026-06-20 • via Nuitee
R
Rosemarie • solo_traveller • gb
9
Pros:

The room was clean and comfortable. It has everything you need. Very spacious

2026-06-20 • via Nuitee
R
Ros • couple • gb
7
Pros:

Convenient, lovely setting in parkland

Cons:

Room a bit basic, only one chair and just 3 odd coat hangers .

2026-06-20 • via Nuitee
C
Clive • extended_group • gb
8
2026-06-20 • via Nuitee
J
john • couple • gb
10
Lovely as always.
Pros:

We stay here regularly by choice, as it is a lovely old-style hotel full of character. It is clearly privately owned and run with genuine care and attention from the owners.

What really stands out is the refreshing attitude of the staff, who go out of their way to make guests feel comfortable, valued, and genuinely welcome.

Given the enormous running costs of operating such a property in modern, highly taxed Britain, it is particularly impressive that the hotel remains so well maintained, clean, and welcoming.

Well done to both the staff and owners for maintaining such high standards in challenging economic times.

Cons:

Air conditioning is sometimes not the best.

2026-06-19 • via Nuitee
W
Wayne • couple • gb
10
2026-06-19 • via Nuitee
A
Alan • solo_traveller • ie
6
adequate
Pros:

convenience to family

Cons:

poor bathroom fittings

2026-06-16 • via Nuitee
M
malcolm • couple • gb
4
Disappointing
Cons:

Hotel looks "tired", especially at back of hotel and in the grounds which are pretty overgrown in places. For size of hotel, I had expected some leisure facilities such as pool or exercise room. There were 2 tennis courts but I never saw anyone near them, let alone playing (i dont play tennis so not much use to me anyway). Room was ok but possible problem in hotel with mice (or worse?). Lot of scratchy and something moving noises from ceiling and not birds outside! AC / room fan would not work - control panel kept saying error.
Staff friendly but overall a difficult job in a badly maintained property.

2026-06-16 • via Nuitee
S
SUZANNE • extended_group • gb
8
2026-06-15 • via Nuitee
A
Alison • couple • gb
8
Lovely stay. Small rooms but that was not a problem. Expensive but would recommend.
Pros:

Most things. Very busy with events but staff very good especially the reception people.

Cons:

I couldn’t book the afternoon tea as it was apparently full. The event I attended had 2 choices of food for each course. I wasn’t asked which I wanted until I requested a different main course and was told they didn’t have it?? So I wasn’t asked but was told I’d have to wait until everyone else was served and was then given a risotto ( which was ok ish) I actually wanted the veggie option as written on the menu.

2026-06-11 • via Nuitee
L
Laura • solo_traveller • gb
8
2026-06-10 • via Nuitee
J
James • couple • gb
6
Served a purpose
Pros:

Location; staff were friendly & efficient

Cons:

Noisy, soulless. breakfast was a bun fight and not very good

2026-06-08 • via Nuitee
L
Liane • couple • gb
8
Lovely hotel
Pros:

Location

Cons:

Nothing

2026-06-08 • via Nuitee
W
Whitfield • solo_traveller • gb
5
Average
Pros:

Good location

Cons:

Tiny bed and small bedroom/en suite for a ‘superior double’. Very average breakfast and clearing the breakfast room at 1030am on a Sunday hardly makes for a relaxing break. No leisure facilities

2026-06-07 • via Nuitee
C
Calvert • couple • gb
7
Pros:

Friendly staff, efficient check in, nice bar area and bar snacks.

Cons:

Bed was a little uncomfortable

2026-06-06 • via Nuitee
K
Kieran • solo_traveller • gb
9
2026-06-06 • via Nuitee
R
Randall • extended_group • gb
8
Hotel with so much potential
Cons:

Main disappointment was the quality of the breakfast for the money £21. We got there at 08:45 and the selections were limited and the coffee machine not working properly. The shower room was too cramped and water too easily crept around the screen into the dry area.

2026-06-06 • via Nuitee
G
Giorgio 268 • solo_traveller • it
5
Pros:

Nestled in the park, this property enjoys a panoramic location. A spacious, ground-floor room overlooks the garden. A generous breakfast buffet is available.

Cons:

Cleanliness, or rather, the lack thereof. At dinner, the dining room had all sorts of things on the floor/carpet (crumbs, paper, balls of dust). At breakfast the next day, the same annoying and disturbing situation occurred. One wonders why.
Note regarding dinner: we had to send back the fish dish because it smelled bad. The dining room manager, after some hesitation, replaced the dish without including it in the bill.
The final assessment for these aspects, which ruined our stay, can only be completely inadequate.
Definitely not a good memory.

2026-06-06 • via Nuitee
S
Sam • couple • gb
8
Nice place for a stopover.
Pros:

Nice Hotel, clean and comfortable, good parking, food (bar) was great.

Cons:

nothing really

2026-06-05 • via Nuitee
C
Connoll • solo_traveller • gb
10
2026-06-05 • via Nuitee