Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Wonderful views
Friendly staff
Comfortable rooms
Cons:
Inconsistent breakfast service
Need for updates in some areas

Categories

Cleanliness
8.21
Several reviews noted cleanliness positively, but concerns over staff levels during breakfast suggested room for improvement.
Service
9.18
Positive mentions of friendly and helpful staff throughout various reviews.
Location
9.22
Consistently highlighted for its excellent views and convenient access.
Room Quality
8.17
Rooms described as comfortable and well-presented, though some noted the need for updates.
Amenities
8.2
Improvements suggested regarding pool access; otherwise, most amenities received positive feedback.
Value for Money
8.66
Overall value was deemed reasonable, with significant positives outweighing negatives.
Food and Beverage
7.71
Food quality and variety had mixed feedback with suggestions for better breakfast options.
Overall Experience
8.68
Guests reported a pleasant stay with some noted issues, balancing towards a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:55

Property Description

Luxurious Accommodations
The air-conditioned rooms at Santarém Hotel offer modern amenities and stunning views of either the flatlands and Tagus River or the city. Each room is equipped with a flat-screen TV, safe, and minibar for a comfortable stay.

Relaxation and Recreation
Guests can unwind by the adult or children's pools, enjoy a rejuvenating massage, or stay active in the fitness centre. The terrace provides a perfect spot to savor a drink while taking in the scenic surroundings.

Dining Delights
Indulge in a culinary journey at Taberna do Quinzena Restaurant, offering a mix of regional and international cuisine with a view of the pool area. For lighter fare and refreshing beverages, the on-site bar is the perfect spot to unwind.

Experience luxury, relaxation, and culinary delights at Santarém Hotel. Book now for an unforgettable stay!

Important information:

Baby cots are available upon request.

Please note the property only allows 2 pets per reservation.

SPA is available with one Hydrodinamic Heated Indoor Pool, 4 Massage / Treatment Rooms, Hamman, Sensory Showers and Relaxation Area.

The gym is under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Sep 13, 2026 until Sun, May 2, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.5
Based on 2235 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
M
Maria Susel • solo_traveller • pt
10
2026-08-14 • via Nuitee
P
Pedro Martim Alves • couple • es
10
2026-08-12 • via Nuitee
E
Estela • family_with_children • es
10
Buena ubicación y silencioso para descansar
Pros:

La entrada al edificio es chulísimo. El almuerzo cada mañana con mucha variedad. Las habitaciones amplias y no les falta detalle . La cama enorme y una pequeña para mi hijo que estaba bien también .

Cons:

Tema piscina algo pequeña para tantísima gente . Nosotros no pudimos ir ningún día por cómo estaba de llena y el spa tampoco lo probemos ya que al ir con niño solo podía ser por las mañanas un horario concreto y aparte de irnos mal no habían horas disponibles . Es lo único que no me gustó

2026-08-11 • via Nuitee
D
Domingues • solo_traveller • pt
1
2026-08-10 • via Nuitee
W
Willians • couple • pt
10
2026-08-10 • via Nuitee
E
Enrique Suarez Alvarez • solo_traveller • es
9
Pros:

Personal muy agradable
Habitacion muy comoda

2026-08-10 • via Nuitee
C
Cláudia • family_with_children • pt
8
Pros:

Ótima Localização e vista

Cons:

O pequeno almoço era muito antiquado.

2026-08-09 • via Nuitee
M
Midelina • family_with_children • pt
10
2026-08-08 • via Nuitee
L
Luis • family_with_children • pt
9
2026-08-08 • via Nuitee
S
Santos • extended_group • es
9
.
Pros:

.

Cons:

.

2026-08-05 • via Nuitee
I
Isabel • solo_traveller • pt
10
Pros:

Adorei tudo

Cons:

Nada

2026-08-04 • via Nuitee
I
Ieva • family_with_children • lv
10
Pros:

Ceļoju kopā ar ģimeni, bet apvienoju to ar darba pienākumiem, tāpēc bija ļoti svarīgi, lai viesnīca ir bērniem draudzīga un sniedz nepieciešamos servisus, lai varētu apvienot darbu ar atpūtu. Viss bija līmenī. Ļoti patīkami, ka bērni tiek gaidīti.

2026-08-03 • via Nuitee
L
Laurens • extended_group • nl
9
Helemaal volgens verwachting
Pros:

Goed hotel, vriendelijk personeel, uitgebreid ontbijt

Cons:

Prijzen liggen hoog ten opzichte van andere hotels in de buurt

2026-08-03 • via Nuitee
T
Teresa • solo_traveller • pt
9
Conforto
Pros:

Pequeno almoço bom, pessoal muito simpático, quartos confortáveis. É a segunda vez que fico neste hotel

2026-08-02 • via Nuitee
T
Trevor • extended_group • gb
8
Beautiful Hotel. Would stay again.
Pros:

Breakfast was very good with a good selection of food to choose from.

The staff were very nice and very helpful.

Cons:

Service declined greatly at evening meal time sadly. Service for both food and drinks became very slow and not all meals came out at the same time on occasion however the staff were still as helpful as they could be.

2026-07-22 • via Nuitee
J
Judi • couple • gb
9
Enjoyable stay, would return if in area.
Pros:

The pool, the spa, excellent masseuse, large bed, good food reasonably priced, parking good.
Receptionists very helpful

Cons:

Service at pool was slow, girl was surly. Carpets in bar needed cleaning

2026-07-21 • via Nuitee
R
Raqel • couple • es
6
Aceptable
Pros:

La piscina del hotel

Cons:

El desayuno era pesimo y la habitación super pequeña

2026-07-20 • via Nuitee
R
Raqel • couple • es
6
Pasable
Pros:

La ubicacion

Cons:

El desayuno era vergonzoso para ser un hotel de 4 estrellas.

2026-07-20 • via Nuitee
L
Lorena Palomanes • solo_traveller • es
6
Pros:

La ubicación para eventos en el Cnema es perfecto.

Cons:

El desayuno es muy escaso y muy poco abundante para ser un hotel de 4 estrellas. La bañera es incómoda al ser tan alta y estrecha.

2026-07-20 • via Nuitee
J
Joseph • extended_group • ke
10
2026-07-20 • via Nuitee