Carlton Lausanne Boutique Hôtel

Hotels
8.3 (3470 reviews)
4 Avenue de Cour , Lausanne , CH

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds
Excellent location
Professional staff
Clean facilities
Cons:
High breakfast prices
Cramped rooms
Minor bathroom issues

Categories

Cleanliness
8.01
Rooms are clean, but some mentions of issues in bathrooms.
Service
8.98
Staff is very professional and attentive throughout various reviews.
Location
9.02
Central and convenient location near metro stations and attractions.
Room Quality
7.97
Comfortable rooms but some mention of cramped space and minor issues.
Amenities
8.5
Good fitness center and overall hotel amenities mentioned positively.
Value for Money
7.96
Some perceived high cost for what is offered, particularly for breakfast.
Food and Beverage
7.51
Breakfast options are limited and some costs are considered high.
Overall Experience
8.48
Generally positive experience, with notable highlights being service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:33

Property Description

Luxurious Accommodations
Experience a stay in the elegant and air-conditioned rooms at Boutique Hotel Carlton Lausanne, furnished with period furniture and modern amenities like a TV, minibar, and marble bathroom. Some rooms even offer a balcony for stunning views.

Convenient Location
Situated beside the Délices Metro Stop and a short stroll from Lake Geneva and the Olympic Town of Ouchy, our historic hotel provides easy access to top attractions and free public transport in Lausanne.

Exceptional Services
Enjoy the inviting bar, meeting rooms, and round-the-clock front desk service during your stay. With the Lausanne Train Station and the Olympic Museum just 500 meters away, convenience is key at Carlton Lausanne Boutique Hôtel.

Book now for an unforgettable stay at Boutique Hotel Carlton Lausanne!

Important information:

Please note that a passport is required for check-in. The credit card will be pre-authorized with the full amount plus an amount for extras upon check-in.

Please note that extra beds and baby cots are only available in the Junior Suites and in the Executive Rooms, but not in the Classic Rooms. Please contact the property for further information.

Please note that the property is only accessible by stairs and there is no ramp, which may not be suitable for guests with reduced mobility.

If you book more than 5 rooms, you may be subject to special conditions and extra fees.

The hotel features an inviting bar, meeting rooms, a new fitness equipped with top-of-the-line Technogym machines, with complimentary access for our hotel guests, as well as a 24-hour front desk service. Guests benefit from free public transports in Lausanne.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

8.3
Based on 3470 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.48
S
sylvain • solo_traveller • fr
9
2026-09-19 • via Nuitee
G
Gaby • couple • nl
9
2026-09-18 • via Nuitee
D
Dudi • extended_group • il
8
2026-09-18 • via Nuitee
K
KJ • couple • us
8
2026-09-18 • via Nuitee
W
Williams • couple • gb
9
2026-09-16 • via Nuitee
M
McNally • couple • gb
9
2026-09-16 • via Nuitee
D
Daryl • couple • ch
8
Klassisch mit Stil in TOP Lage.
Pros:

Lage ist absolut Top. Direkt neben der Metro - am Genfersee oder Altstadt in 10 Minuten. Ruhig. Viele Restaurants und Cafés in der Nähe in 10 Minuten oder weniger zu erreichen.

Cons:

Bett war sehr weich. Aber das ist natürlich für anderen gewollt. Kostenloses Wasser in Minibar nachfüllen. Auch Teebeutel. Eine grüne Tee und eine Schwarztee für 2 Personen ist zu wenig. Handtücher musste man nicht wechseln.

2026-09-15 • via Nuitee
J
Jonathan roy • couple • ca
10
Superbe hotel !
Pros:

Surclassement offert. Chambre magnifique, petit balcon avec vue. Hotel super propre, personnel très aimable.

Cons:

Wifi trop compliqué, il a fallu que j’aille à la réception.

2026-09-15 • via Nuitee
J
Julie • couple • gb
7
Very friendly and helpful service from the reception staff.
Pros:

Nicely decorated hotel and very helpful reception staff. A good location for public transport.

Cons:

The room was very small.

2026-09-14 • via Nuitee
C
Cheryl • couple • us
7
Great location however the rooms need a full refresh. Provide air conditioning as described.
Pros:

Location was great, right next to the metro stop which was very convenient for transportation to city sites. Comfortable mattress.

Cons:

The room was described as having air cond for our rate but when we checked in the reception told us they only had rooms without a/c. We requested they provide a room as described for our rate and after discussing with management they provided a room that was supposed to have a/c. Upon arriving to the room, it was warm and we could not turn the a/c on or control from the room. We visited the front desk to advise the a/c was not working and the manager advised they controlled the a/c on/off along with the temp. She advised by Swiss law they cannot go cooler than 19 Celsius so we asked that they set it to 19. Even at that temp, our room never really got cool and we woke up at night perspiring. The beds only had down comforters to cover up with and did not have just a sheet for cover which would have been nice since the weather was warm. We couldn't leave a window or door open for air due to the traffic noise below. The pillows had a latex covering underneath the pillowcase which didn't breathe and made us hot for sleeping. The overall size of the room and bathroom was very small and cramped for two persons and luggage. We felt like we were constantly bumping into one another. The room amenities were very well used and need updated, such as tv, desk furniture missing hardware and the bathroom needs a new hairdryer and new towels. The towels were well worn, the current hairdryer in the bathroom looked very used and scuffed up so much the brand name was worn off. White trim paint on bathroom door trim was chipped and missing. The Samsung tv was old and remote buttons very well worn, couldn't read some of the buttons on the remote or some buttons didn't work along with some tv features did not work.

2026-09-13 • via Nuitee
S
Stephan • solo_traveller • ch
10
Best place to be in Lausanne
Pros:

Good atmosphere, commfortable rooms, well situated

Cons:

Nothing.

2026-09-13 • via Nuitee
A
Alison • solo_traveller • gb
10
2026-09-13 • via Nuitee
زياد • solo_traveller • sa
10
2026-09-13 • via Nuitee
U
Urte • couple • es
10
2026-09-13 • via Nuitee
A
Amandine • couple • re
10
Parfait !
Pros:

Très bon établissement, très bien entretenu.
Chambre spacieuse avec tout le nécessaire utile .
À 1 minutes du métro.
Personnel très sympathique.
Petit déjeuner au top .

2026-09-12 • via Nuitee
C
Cesare • couple • ch
8
2026-09-10 • via Nuitee
M
Michelle • solo_traveller • au
9
Pros:

Got there a little bit early and was able to check into my room which was amazing. Really helpful and friendly staff. Amazing bakeries and gelato nearby. Very easy to get on the train or walk anywhere.

2026-09-10 • via Nuitee
P
Penelope • couple • gb
9
2026-09-09 • via Nuitee
J
Jérémie • couple • fr
9
2026-09-08 • via Nuitee
M
Michel • couple • fr
9
2026-09-07 • via Nuitee