voco Sheffield

Hotels
Voco
8 (4548 reviews)
119 Norfolk Street , Sheffield , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Breakfast options
Parking challenges

Categories

Cleanliness
7.64
General praise for cleanliness, with a few comments about room issues.
Service
8.61
Overall positive comments about staff friendliness and assistance.
Location
9.15
Highly praised location, particularly for convenience and proximity to attractions.
Room Quality
7.6
Comfortable room but mentions of needing updates and mixed opinions.
Amenities
7.13
Some amenities like the spa received criticism, affecting overall satisfaction.
Value for Money
8.09
Generally good value, with specific mention of parking costs.
Food and Beverage
7.64
Breakfast quality was average, which lowers the rating.
Overall Experience
8.11
Positive overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:05

Property Description

Luxurious Accommodation
The 4-star rooms at Mercure Sheffield St Paul's Hotel & Spa offer elegant decor, satellite TV, and modern amenities including air conditioning and Wi-Fi access.

Relaxation and Wellness
Guests can unwind at Spa Naturel with a sauna, steam room, ice fountain, and indoor swimming pool. The fitness centre is equipped with state-of-the-art facilities for a rejuvenating workout.

Fine Dining Experience
Indulge in a culinary journey at The Yard Restaurant with a menu featuring quality steaks and fresh seafood. Enjoy classic cocktails at the champagne bar or opt for 24-hour room service for a private dining experience.

Experience luxury and comfort at Mercure Sheffield St Paul's Hotel & Spa. Book now for an unforgettable stay!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

The hotel offers discounted parking rates for a nearby car park. The address is 72 Charles St, Sheffield S1 2NB.

Please note that the credit card used to book must be presented on arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 4548 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
C
Caralyn couple gb
9
2026-06-20 via Nuitee
G
Gordon couple gb
8
2026-06-20 via Nuitee
R
Ruth solo_traveller gb
10
2026-06-19 via Nuitee
R
Ruth solo_traveller gb
9
2026-06-19 via Nuitee
A
Ashley solo_traveller gb
6
A bit deflated
Pros:

The location is brilliant we gave stayed in this hotel about 5 times.

Cons:

When we turned up it was the day of a new company taking over the hotel, there was works vans around the side which i couldn't drive up as I was told I could park my car there as im disabled. The whole hotel looked tired cupboard doors hanging off etc which i did report to reception because it didn't look good. The cupboard in question was near the bar so everyone would walk by it. We " my Mrs and I felt a little let down which I hope was a one off because we do love this hotel.

2026-06-18 via Nuitee
L
Louise solo_traveller gb
9
Great overnight stay
Pros:

Dog friendly and very comfy room, very clean

2026-06-17 via Nuitee
Z
Zeb solo_traveller gb
5
Not a great stay
Pros:

The location is perfect for exploring the city. The room was spacious and comfortable, cleaned daily to a high standard. Breakfast was good and staff friendly. The reception staff attempted to solve issues, even under obvious stress.

Cons:

No rooms were ready and we were told we'd have to wait until the evening. Luckily I managed to get one earlier and raced in to start a business video call. But the WiFi wouldn't stay connected and the meeting was impossible to hold. There was no WiFi in the bar either, so it was cash only which made things awkward for our group.
My room didn't have a full size mirror, required for dressing to host an event. Just a bathroom mirror. Staff eventually tried to source a mirror, of which there were none available, or exchange my room, but the alternative options were either missing a fridge and still no mirror, or with mirror but no fridge or clothes hanging facilities or air con.
It's a real shame as I've been coming here for a few years, but the lack of WiFi (even after the bar seemed to rectify theirs) and other amenities means I'll likely stay and entertain elsewhere in future.

2026-06-15 via Nuitee
C
Carol solo_traveller pt
8
Great location, big rooms, comfy bed ex
Pros:

My room was very big, the bed very comfortable and the bathroom was spotless. In the room was a table and 2 chairs and a desk with a chair. Tea and coffee making facilities were provided. The location was excellent, only minutes walk away from the station, restaurants and SADDACA where my convention was being held. The restaurant area was very beautiful with lots of natural light and a covered walkway outside where exotic plants could grow in the sheltered conditions.

Cons:

The breakfast was just about OK, looked like it had been out awhile and my fish and chips the night before was OK but not excellent. I avoided the cooked breakfast on the Sunday opting for fruit and toast but the fruit looked like it had been put away on Saturday and brought out again on Sunday.

2026-06-11 via Nuitee
J
jude solo_traveller gb
2
Great location, lovely staff. Very tired and soulless room. Very far from ‘premium’.
Pros:

Great location and lobby area / restaurant welcoming. Staff lovely
Breakfast looked very good.

Cons:

The word ‘premium’ needs to be removed. It sets expectations. Just leave it as ‘double room’ - very tired, soulless, felt empty, no full length mirror or doors on wardrobes which was a bit odd. Very expensive for the room but it was the festival so I appreciate room prices double during that period. Perhaps at £120 it would be ok. At £220 it definitely wasn’t.

2026-06-11 via Nuitee
A
Aurore couple fr
10
2026-06-09 via Nuitee
K
Katrina couple gb
8
2026-06-09 via Nuitee
N
Natalee solo_traveller gb
9
Great stay for a short weekend away that’s central to everything
Pros:

Great location next to the peace gardens and the staff were friendly

Cons:

Our standard room looked tired but that’s reflected in the price

2026-06-08 via Nuitee
C
Christina couple gb
10
Great location, very comfy beds and quiet 5th floor, kids liked the pool
Pros:

Location and quiet

Cons:

Nothing

2026-06-07 via Nuitee
K
Kit solo_traveller gb
7
2026-06-05 via Nuitee
A
Aggie solo_traveller gb
7
Pros:

Been before and great location for wedding at the town hall

Cons:

My bathroom flooded after one shower, and no one came to clean on my second day so had a damp bathroom and no dry towels

2026-06-04 via Nuitee
M
Martyn couple gb
9
2026-06-03 via Nuitee
solo_traveller gb
8
2026-06-02 via Nuitee
G
Graham solo_traveller gb
8
2026-06-02 via Nuitee
L
Laura couple gb
10
Great stay
Pros:

Location, room, facilities, view were all great

Cons:

Nothing

2026-06-02 via Nuitee
L
Laura couple gb
9
Great stay
Pros:

Great location, spacious room, good view and liked having the use of a pool

Cons:

Nothing

2026-06-02 via Nuitee