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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Fitness classes
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The 4-star rooms at Mercure Sheffield St Paul's Hotel & Spa offer elegant decor, satellite TV, and modern amenities including air conditioning and Wi-Fi access.
Relaxation and Wellness
Guests can unwind at Spa Naturel with a sauna, steam room, ice fountain, and indoor swimming pool. The fitness centre is equipped with state-of-the-art facilities for a rejuvenating workout.
Fine Dining Experience
Indulge in a culinary journey at The Yard Restaurant with a menu featuring quality steaks and fresh seafood. Enjoy classic cocktails at the champagne bar or opt for 24-hour room service for a private dining experience.
Experience luxury and comfort at Mercure Sheffield St Paul's Hotel & Spa. Book now for an unforgettable stay!
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
The hotel offers discounted parking rates for a nearby car park. The address is 72 Charles St, Sheffield S1 2NB.
Please note that the credit card used to book must be presented on arrival.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
Lovely hotel.
The staff were very helpful and professional.
Sayid was an incredible host nothing was too much trouble.
Location and staff - all super friendly and helpful especially the bar staff. I had a lovely meal in the restaurant.
I had booked a premium room with one room but my first room was a twin and definitely not premium on the fourth floor - thankfully I complained but had to come down to do so as no one answered the phone - my new room was really lovely - had I not changed rooms I would not have chosen the Vocco again for future stays. The pool and changing rooms are very dated - although the steam room was good. Breakfast looked a bit sad - limited choice and not very inviting - so I didn’t bother with it and went out instead.
Fantastic staff, lovely hotel & room, perfect location
I’ve stayed here before on a couple of occasions and always loved it for its location, cleanliness and overall service
I can’t fault
close to train station
close to parks and the hotel itself has it own Like Kee Garden
the beds are soft its because i liked firm bed
although it depends on every ones preference
Ghe Duvet is a bit noisy
Over all spacious room very clean and tidy
The bed was a dream and so was the duvet. Slept really well.
1. Can't understand why the disabled rooms are so far from the lift. I walk with a stick and I was out of breath by the time I reached my room. 2. The chairs are uncomfortable. You would expect being in a disabled room they would be a bit bigger. 3. The hotel was changing owners when I arrived. One morning there was a banging on my door. Workmen were changing the numbers on the door. They didn't even knock first to see if the room was occupied. Scared the hell out of me before I opened the door. 4. There are no instructions on how to work the Heating/ air con, television. You would think that every room would have an instructions booklet.
Location was good, bed was comfy, bathroom had separate bath and shower, large swimming pool, fridge in room.
WiFi signal was very poor in the room, as well as my phone signal (not hotel fault), which meant that I basically had no internet access in my room.
Staff at check-in was a bit difficult. They couldn’t find my booking, apparently my first name was filled in was my last name. They didn’t ask or mention anything about the leisure facilities e.g. where they were, opening/closing times, or the fact they existed at all. They also didn’t mention the WiFi.
Two small things. One of the walls in the room was very worn with a large mark over it. I would’ve thought they could paint over it or add a painting or furnishing over it so that it was obscured. The room came with some nespresso pods which was nice, but I would have liked a small label/menu so I knew what the pods were e.g. decaf.
Bed was comfy
Internet didn’t work,
no fridge,
air con had to be repaired,
standard of service has fallen
No telephone to contact front desk or through tv
Excellent location, facilites, services and staff
Olive oil was not available in the breakfast!!
Staff were friendly and very helpful location very good.
Breakfast was all over cooked. Air-conditioning wasn't that good.
Location, facilities, child-friendly
Nothing
I liked it's location, everything so handy. The staff were very nice, kind and helpful.
The only thing I didn't like is if you don't go early for the breakfast, then you will miss most of the menus. They don't refill.
Fijn locatie midden in de stad - dichtbij alle voorzieningen en het station. Ruime kamer met een zitje - heel comfortabel.
niks
Location was in a lovely part of the city, very quiet and close to everything needed.
The room was spacious and had every amenity one needed, the bed was big a cosy.
Breakfast was nice.
The breakfast items would run low/out, maybe restock a little more frequently.
Everything
The sliding door to the wet room which we reported as being v hard to move
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