Comfort Hotel Yokohama Kannai

Hotels
•
Comfort
7.4 (2315 reviews)
Naka-ku Sumiyoshi-cho 3-33 , Yokohama , JP
+81 45-650-4711

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Tasty and well-stocked breakfast
Free coffee/drink service until late
Clean rooms and comfortable beds
Convenient location near station and attractions
Helpful and friendly staff
Cons:
Frequent elevator failures causing congestion
Breakfast area can be crowded/narrow
Some old/poorly maintained equipment (auto-lock issues)
Occasional insects reported in rooms
Limited parking and some uncomfortable pillows reported

Categories

Cleanliness
8
Rooms repeatedly described as clean and well-maintained; one report of insects in a room lowers score slightly.
Service
8.4
Staff described as excellent, kind and helpful; welcome/drink services and frequent replenishment noted positively.
Location
8.3
Multiple comments highlight excellent, convenient location close to the station and local attractions.
Room Quality
6.5
Beds comfortable and rooms tidy, but some guests report old equipment (auto-lock battery issues), occasional insects and mixed impressions of room value.
Amenities
6.2
Free coffee/drink service until late is a clear positive, but repeated elevator failures, narrow breakfast area and limited parking reduce the score.
Value for Money
6
Some guests felt the price was high for the condition of certain rooms; others found services (breakfast, drinks) generous — overall slightly below target.
Food and Beverage
8.6
Breakfast repeatedly described as good to very good with wide variety and frequent replenishment; complimentary drink/coffee service praised.
Overall Experience
7.2
Generally positive stay with good location, friendly staff and tasty breakfast, but infrastructure issues (elevators, some old equipment) temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Modern Rooms and Free WiFi
Comfort Hotel Yokohama Kannai, just a 3-minute walk from JR Kannai Station, offers modern rooms with free WiFi. The air-conditioned rooms feature an LCD TV, a small fridge, and an attached bathroom with toiletries.

Complimentary Services
Guests can enjoy complimentary coffee, free luggage storage, and a daily buffet with warm and cold dishes from 06:30 to 09:30. The hotel also provides laundry facilities, complimentary breakfast, and drinks vending machines for convenience.

Convenient Location
Located near Kanagawa Prefectural Museum and Yokohama Stadium, the hotel is a short walk from attractions. Guests can also easily access the Pacifico Yokohama Convention Centre, making it an ideal choice for both leisure and business travelers.

Book your stay at Comfort Hotel Yokohama Kannai for a comfortable and convenient experience.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Parking spaces are limited and cannot be reserved.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

7.4
Based on 2315 reviews
Cleanliness: 8
Service: 8.4
Location: 8.3
Room Quality: 6.5
Amenities: 6.2
Value for Money: 6
Food and Beverage: 8.6
Overall Experience: 7.2
Y
YUKARI • couple • jp
6
2026-10-31 • via Nuitee
C
CHIA SHENG • family_with_children • tw
8
2026-10-29 • via Nuitee
H
HIDEKI • couple • jp
6
Cons:

土日の週末ステイだった為か宿泊客が多かった用で翌日の朝食エリアが混雑していて落ち着かなかった
朝食はまずまずといったところかな

2026-10-29 • via Nuitee
M
mizue • family_with_children • jp
9
Pros:

清潔感があってよかったです。

Cons:

朝食の場所が狭いです。

2026-10-29 • via Nuitee
S
Sato • couple • jp
10
Estadia perfeita
Pros:

Os funcionários são excelentes profissionais gentis e prestativos.o hotel é muito agradável tem um acolhimento maravilhoso e é como voltar para casa pra um descanso confortável tem sempre bebida gelada para se refrescar quando retornamos é uma máquina de café que podemos tomar e levar p o quarto. Perfeito

Cons:

Gostamos de tudo

2026-10-27 • via Nuitee
M
MINA • couple • jp
8
周りに施設があって行きやすかった
Pros:

部屋が綺麗

Cons:

エレベーターの行き帰りが混む

2026-10-26 • via Nuitee
Y
Yuko • extended_group • jp
8
2026-10-25 • via Nuitee
S
Suzuki • family_with_children • jp
4
Pros:

朝食が割合良かった

Cons:

設備も古くオートロックも電池切れで開かなかった！
あの部屋であの値段はおかしい

2026-10-25 • via Nuitee
佐野 • couple • jp
4
Cons:

部屋の中に虫がいて刺された

2026-10-25 • via Nuitee
K
KOHEI • solo_traveller • jp
5
交通の便は良く、ホテル内の居心地もいいが、インフラがいまひとつ。
Pros:

無料のコーヒー等が深夜まで利用できたこと

Cons:

・エレベーター一基が故障し、特に朝は混雑しすぎて利用できず、やむなく非常階段を使わざるを得なかったこと
・部屋のトイレットペーパーの位置が良くない。便座の右側でなく左側にあると使いやすい

2026-10-23 • via Nuitee
A
Akiko • extended_group • jp
7
良かった。
Pros:

朝食付き。ドリンクサービス。駅から近い。

Cons:

エレベーターが1機故障中で、朝の時間が混み合った。

2026-10-22 • via Nuitee
Y
Yuku • couple • jp
8
2026-10-22 • via Nuitee
Y
YUKIHITO • couple • jp
8
宿泊代と立地、無料の朝食とコーヒーのサービスを含め、コストパーフォーマンスは関内のホテルではNO1 ではないか
2026-10-22 • via Nuitee
E
ETSTUkO • extended_group • jp
8
Pros:

朝食が大変美味しいかっです。

Cons:

エレベーターが一基しか使え無かったの
待ち時間があおかつた。

2026-10-21 • via Nuitee
S
Setsuko • extended_group • jp
6
まぁまぁ
Pros:

お部屋はきれいでしたし、ベッドも快適でした。

Cons:

エレベーターの故障と朝食会場の狭さ

2026-10-21 • via Nuitee
J
Jimi • family_with_children • jp
7
Pros:

無料のドリンクサーバー。朝食が美味しかった。

2026-10-20 • via Nuitee
H
HARUO • family_with_children • jp
10
Pros:

部屋は清潔に掃除されていた。

Cons:

エレベーターが一機使えないのは不便でした。早く治してほしいですね。

2026-10-20 • via Nuitee
M
M iyuki • couple • jp
9
また来たいです❤️ありがとう
Pros:

なんと言っても24時までのコーヒーサービス！と美味しい朝食です。無料と言うのに種類も多く
しょっちゅう補充してくれるので
どこかのホテルみたいに
コーヒーないわ
サラダないわと言う目に合わず
嬉しかったです。
味も美味しかったですよ。

部屋はツインでした。
清潔で快適でした。
横浜観光はこの先ないかもしれないけど
コンフォートホテル関内さんはまた
泊まりたいと思って帰りました。
ありがとうございました😊

Cons:

エレベーター故障してたことがほんの少し残念でしたが
12階に泊まったので
さほど不便ではなかったです

2026-10-18 • via Nuitee
T
TOMOKA • couple • jp
8
2026-10-18 • via Nuitee
M
MEGUMI • couple • jp
7
2026-10-17 • via Nuitee