Comfort Hotel Yokohama Kannai

Hotels
Comfort
7.8 (2258 reviews)
Naka-ku Sumiyoshi-cho 3-33 , Yokohama , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Free breakfast
Cons:
Cleanliness issues
Breakfast overcrowding
Outdated rooms

Categories

Cleanliness
7.1
Some reviews mentioned the rooms were not very clean and had unpleasant odors.
Service
8.56
General consensus indicates that staff were kind and accommodating.
Location
8.6
The location was frequently praised for its accessibility to attractions and nearby amenities.
Room Quality
7.56
Rooms were described as somewhat outdated and small.
Amenities
7.89
Amenities were average, with the breakfast experience causing some dissatisfaction.
Value for Money
8.04
Value was generally deemed good, considering the location and services offered.
Food and Beverage
7.1
Breakfast service was criticized for being chaotic and overcrowded, despite good quality food.
Overall Experience
7.57
Mixed experiences with some positive aspects, but significant issues during breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:01

Property Description

Modern Rooms and Free WiFi
Comfort Hotel Yokohama Kannai, just a 3-minute walk from JR Kannai Station, offers modern rooms with free WiFi. The air-conditioned rooms feature an LCD TV, a small fridge, and an attached bathroom with toiletries.

Complimentary Services
Guests can enjoy complimentary coffee, free luggage storage, and a daily buffet with warm and cold dishes from 06:30 to 09:30. The hotel also provides laundry facilities, complimentary breakfast, and drinks vending machines for convenience.

Convenient Location
Located near Kanagawa Prefectural Museum and Yokohama Stadium, the hotel is a short walk from attractions. Guests can also easily access the Pacifico Yokohama Convention Centre, making it an ideal choice for both leisure and business travelers.

Book your stay at Comfort Hotel Yokohama Kannai for a comfortable and convenient experience.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Parking spaces are limited and cannot be reserved.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1600 per day.

Location

Guest Reviews

7.8
Based on 2258 reviews
Cleanliness: 7.1
Service: 8.56
Location: 8.6
Room Quality: 7.56
Amenities: 7.89
Value for Money: 8.04
Food and Beverage: 7.1
Overall Experience: 7.57
M
Mika solo_traveller jp
5
2026-05-28 via Nuitee
後藤 solo_traveller jp
8
朝食が充実
Pros:

朝食が素晴らしい。写真とは違うのかなと思ってあまり期待していなかったけれど、写真通りの充実感。おかずも主食も和洋どっちもいろいろあり、野菜も豊富でした。おっ、こんなヘルシーで手の込んだおかずあるんだ、と感心。ちゃんとタンパク質摂れます。フルーツのスムージーも2種あり、嬉しかったです。無料でしたが、これが1500円ぐらい相当と考えると、とてもお得。

Cons:

洗面台の大きさに対して、蛇口が長すぎる。まあ、許容範囲でしたけど。
あとは、エレベーターが多少遅かったです。

2026-05-28 via Nuitee
カッチ couple jp
8
2026-05-27 via Nuitee
N
Nishi extended_group jp
9
グッスリ眠れた!
Pros:

部屋が綺麗に掃除されていた。匂いも無く、快適でした~

Cons:

無し

2026-05-25 via Nuitee
野崎 couple jp
9
Pros:

荷物の一時預けや領収書のお願いをしたときも気持ち良く対応していただき助かりました。

Cons:

私にとっては枕が低すぎた。

2026-05-23 via Nuitee
E
Esaki solo_traveller jp
8
2026-05-21 via Nuitee
Y
yukiko solo_traveller jp
7
2026-05-20 via Nuitee
B
bernard family_with_children nl
8
Leuke locatie in de buurt van station en Chinatown
Pros:

Erg leuk in de buurt van een station en niet te ver van Chinatown in Yokohama.

Cons:

Het ontbijt was een logistieke operatie in een te kleine ruimte. Kwaliteit was redelijk

2026-05-20 via Nuitee
H
Hirotaka solo_traveller jp
8
基本的に問題なく満足です
Pros:

今回は野球(ナイター)観戦後の宿泊で利用しました。関内駅,横浜スタジアムからも近くて満足です。朝食のバイキングも程よい量で良かったです。

Cons:

郷土料理を感じるメニューならなお良かったです。

2026-05-15 via Nuitee
M
Mie extended_group jp
7
楽しかった
Pros:

ハマスタに近い

Cons:

掃除が行き届いていないところがあった

2026-05-14 via Nuitee
H
HIROSHI couple jp
8
2026-05-14 via Nuitee
美香 couple jp
10
Pros:

用事のある場所から近くだった

2026-05-13 via Nuitee
S
Suzuki solo_traveller jp
6
Pros:

天井からの照明光が、以前のオフィスのような白色光から癒し感のある電灯色に変わったのは良かった。

Cons:

チェックイン時に使う機器の入力手段はとても使いにくく随分時間がかかりました。キーボードかマイクで入力できませんか?

2026-05-13 via Nuitee
S
Satoko solo_traveller jp
9
ロケーション、コスパ良かった
Pros:

お部屋屋その他施設が清潔でした。無料の朝食にも満足でした。場所も便利でした。

2026-05-12 via Nuitee
K
KITAHARA solo_traveller jp
6
2026-05-10 via Nuitee
T
Takashi solo_traveller jp
7
2026-05-09 via Nuitee
family_with_children jp
10
また来ます
Pros:

朝食がすごく美味しかった、寝具の寝心地がよかった、スタッフの対応がよかった

Cons:

強いて言えばプラスチックの収納箱でもいいので外履きの靴入れが欲しかったです。

2026-05-08 via Nuitee
M
MAI couple jp
7
2026-05-07 via Nuitee
J
jiang solo_traveller jp
9
2026-05-07 via Nuitee
M
MOMONE family_with_children jp
8
2026-05-06 via Nuitee