Gran Hotel Bali

Hotels
•
Grupo Bali Hotels
7.2 (112 reviews)
Luis Prendes, 4, Benidorm, Alicante, 3502 , Benidorm , ES
+34 966 81 52 00

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Arcade/game room
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Poor service experience
Noisy environment

Categories

Cleanliness
5.45
Significant complaints about noise and overall poor experience indicate below-average cleanliness.
Service
8.95
General positive impressions of service with some exceptions; mostly standard quality for this hotel tier.
Location
8.95
Mentioned as excellent in the positive review.
Room Quality
6.45
One positive mention of room size, but significant complaints about room changes and disturbances.
Amenities
6.95
Mixed sentiments; facilities like the pool are appreciated, but noise issues reported.
Value for Money
7.45
Generally reasonable pricing, though some items were considered a bit overpriced.
Food and Beverage
5.95
Breakfast selection and quality described as disappointing.
Overall Experience
7.45
Overall experience mixed due to significant negatives but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:42

Property Description

Experience unparalleled luxury at Gran Hotel Bali, where sea and serenity converge.

Indulgent Spa and Relaxation
Unwind in our full-service spa, offering soothing massages, rejuvenating body treatments, and refreshing facials to melt away your cares.

Exceptional Dining Options
Savor a culinary journey with two exceptional restaurants and two cozy coffee shops serving delightful dishes and beverages, including refreshing poolside drinks from our lively bar.

Outstanding Recreational Facilities
Enjoy endless fun with two outdoor swimming pools, a state-of-the-art health club, and an arcade/game room for all ages, ensuring a vibrant stay for every guest.

Whether you're visiting for a family getaway or a romantic escape, don’t miss the chance to create unforgettable memories. Book your stay at Gran Hotel Bali today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.2
Based on 112 reviews
Cleanliness: 5.45
Service: 8.95
Location: 8.95
Room Quality: 6.45
Amenities: 6.95
Value for Money: 7.45
Food and Beverage: 5.95
Overall Experience: 7.45
S
Sergio • solo_traveller • es
10
Pros:

La limpieza, la ubicación y el servicio.

Cons:

Mucho calor en los ascensores

2026-07-25 • via Nuitee
D
Dario • couple • es
4
2026-07-25 • via Nuitee
P
pedro • solo_traveller • es
2
Pros:

Nada

Cons:

Empezando por el recibiendo,las explicaciones son cortas y no me dicen ni que la tarjeta es un monedero,los ascensores eran un caos,llegué a bajar desde un piso 21 hasta 5 veces,por la tardanza,el buffet muy básico y en ocasiones se quedaba sin comida,las reglas en el hotel no se cumplen y nadie llama la atención,se fuma en la piscina,se come,entra gente de fuera pasa el día en la piscina comen y se van,en definitiva,no volveré y no lo recomendare

2026-07-25 • via Nuitee
G
Gomez ortega • solo_traveller • es
10
Pros:

La limpieza de la habitación y la variedad del buffet

Cons:

Las colas para coger el ascensor pero es lógico cuando te toca en la torre y tiene 43 plantas

2026-07-24 • via Nuitee
A
Angel Manuel • family_with_children • es
6
2026-07-24 • via Nuitee
D
Dianne • couple • gb
5
2026-07-24 • via Nuitee
A
Alicia • couple • es
10
2026-07-24 • via Nuitee
D
David • solo_traveller • es
5
2026-07-23 • via Nuitee
B
burnside • solo_traveller • gb
4
2026-07-23 • via Nuitee
F
Francisca • couple • es
8
Relax
Pros:

El bufé y los exteriores

Cons:

La espera en los ascensores.

2026-07-22 • via Nuitee
M
minii • solo_traveller • es
6
2026-07-21 • via Nuitee
M
Marcela • family_with_children • es
8
Relajación en Benidorm
Pros:

La comida y la piscina

Cons:

Que el mirador solo estuviera abierto al público hasta las 8 pm

2026-07-21 • via Nuitee
F
Fernando • solo_traveller • es
3
Ubicación bien. Personal cansado y nefasto. Comida regular.
2026-07-21 • via Nuitee
C
Chema • solo_traveller • es
9
2026-07-21 • via Nuitee
L
Luis • couple • es
9
2026-07-20 • via Nuitee
A
Alba Elena • couple • es
10
Estupendo
Pros:

Las instalaciones

2026-07-20 • via Nuitee
J
Jose Miguel • solo_traveller • es
10
Pros:

Las vistas

Cons:

El cierre de la piscina con barra vacía i con restos de botellas usadas

2026-07-20 • via Nuitee
M
MIRIAM • extended_group • es
3
Obsoleto y sucio.
Pros:

El buffet, el colchón.
Las chicas del spa muy amables.
Las chicas de recepción sin ganas de trabajar.

Cons:

La habitación vieja, el aire muiy ruidoso, debajo de la cama lleno de polvo y suciedad.
La almohada un hilo.
El spa muy viejo y pequeño. Muy sucias todas las cristaleras.
Desde el sky bar NO se vé el atardecer. Entrada 18 euros estando en el hotel con una bebida, un abuso.

2026-07-20 • via Nuitee
S
Sándor • solo_traveller • hu
9
Pros:

Elhelyezkedés,étel kinàlat.Medencék.

Cons:

A liftek lassúak,sokat kell vàrni,nagyon meleg volt bent.A hallban,lobbyban gyenge volt a légkondi.

2026-07-20 • via Nuitee
I
Irene • couple • es
7
2026-07-19 • via Nuitee