Hotel Acores Lisboa

Hotels
Bensaude Hotels Collection
8.6 (1929 reviews)
Av. Columbano Bordalo Pinheiro 3 , Lisbon , pt

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Delicious breakfast
Cons:
Needs deeper room cleaning
Issues with room amenities
Limited breakfast options
TV and lighting issues

Categories

Cleanliness
8.18
Several reviews noted cleanliness positively, but concerns about deeper cleaning and room maintenance were mentioned.
Service
9.15
Numerous guests praised the friendliness and helpfulness of staff, especially during breakfast service.
Location
9.19
Many reviews highlighted the hotel's excellent location near public transport and city attractions.
Room Quality
8.14
Room quality mentioned as spacious and comfortable but had issues like insufficient lighting in some reports.
Amenities
8.17
Basic amenities mentioned but some guests expressed a desire for more, like a kettle in the room.
Value for Money
8.63
Most guests felt the experience was worth the price with some minor exceptions regarding breakfast pricing.
Food and Beverage
8.68
Breakfast was positively reviewed, though a few guests found it a bit pricey.
Overall Experience
8.65
General satisfaction with stays and positive comments on overall services provided.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:12

Property Description

Luxurious Accommodation
Experience the contemporary style and comfort of our air-conditioned rooms at Hotel Açores Lisboa. Enjoy amenities like a minibar, cable TV, and a safety deposit box, with free WiFi throughout the hotel.

Exquisite Dining Experience
Indulge in a culinary journey at our Modern Atlântida Restaurant, offering a variety of international and regional Portuguese dishes. Relax at the bar with a selection of beverages in a cozy atmosphere.

Prime Location and Attractions
Conveniently located near Praça de Espanha Metro Station, our hotel provides quick access to Lisbon city centre. Explore nearby attractions like Lisbon’s New University, Calouste Gulbenkian Museum, and El Corte Inglés Mall.

Book your stay at Hotel Açores Lisboa for a memorable experience in Lisbon!

Important information:

Please note that the parking is assigned upon availability on arrival. Reservation is not possible.

Please note teh parking lot entrance is located at Rua Eduardo Malta.

Please note that not all rooms can accommodate an extra bed. For further information, please check each room description.

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1929 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
M
Márcia solo_traveller pt
5
2026-06-27 via Nuitee
J
JOSE PEDRO solo_traveller cl
9
2026-06-27 via Nuitee
R
Rosalind solo_traveller gb
8
2026-06-26 via Nuitee
C
Clodoaldo Costa family_with_children br
9
Ótimo Hotel porém pelo valor deveria oferecer algo mais
Pros:

Pequeno almoço, limpeza, atendimento, educação, localização

Cons:

Não nos ofereceram cama de casal somente uma cama de solteiro ao lado da outra, Internet não é boa para trabalhar ou para upload

2026-06-26 via Nuitee
A
Anastasiia couple be
8
Pros:

Location is perfect - close to the metro station. The hotel is clean and well maintained, the staff is helpful

Cons:

The furniture in the rooms can be updated. The hairdryer is old and not powerful enough to dry hair

2026-06-26 via Nuitee
P
Pedro Soares solo_traveller pt
10
2026-06-25 via Nuitee
K
Karin couple se
10
Bra boende för kortare vistelse!
Pros:

Rena o fina rum, god frukost och mycket trevlig personal både i receptionen och frukost

Cons:

Dåligt vattentryck i duschen!

2026-06-25 via Nuitee
S
sarah solo_traveller gb
8
2026-06-25 via Nuitee
M
Michel couple be
10
2026-06-24 via Nuitee
E
Elena Maria solo_traveller it
8
Pros:

La pulizia e l'ambiente silenzioso

2026-06-23 via Nuitee
F
Filipe solo_traveller pt
8
2026-06-23 via Nuitee
F
Faria solo_traveller pt
9
Pros:

A nossa experiência foi muito positiva. O que mais gostámos foi da simpatia e profissionalismo de todos os colaboradores, desde a receção ao restaurante e à equipa de limpeza dos quartos. Estiveram sempre disponíveis para ajudar, com um sorriso e uma atitude acolhedora que fez toda a diferença durante a nossa estadia. O pequeno-almoço era muito bom, com variedade e qualidade. A localização também é excelente, com uma estação de metro mesmo ao lado, o que facilita bastante as deslocações. Um serviço verdadeiramente acolhedor que recomendamos.

Cons:

No geral, a nossa estadia foi muito agradável, mas existem alguns aspetos que poderiam ser melhorados. Os quartos, tanto ao nível do mobiliário como da decoração, parecem um pouco antiquados quando comparados com os espaços comuns, como a receção e o restaurante, que apresentam um ambiente mais moderno e acolhedor. Na casa de banho, a existência de banheira em vez de duche poderá não ser a opção mais prática para alguns hóspedes.

Sentimos também falta de pequenos detalhes que valorizam a experiência, como uma garrafa de água de cortesia no quarto ou uma chaleira com chá e café disponíveis. Quanto ao conforto, a cama revelou-se um pouco dura para o nosso gosto e as almofadas eram demasiado baixas.

2026-06-23 via Nuitee
S
Susana couple pt
8
2026-06-23 via Nuitee
M
Maria Ines couple ar
10
2026-06-23 via Nuitee
L
Leonardo couple br
10
Muito bom o hote, recomendo. Otima limpeza, organização, quartos e localização excelentes
Pros:

hotel excelente

2026-06-22 via Nuitee
G
Gaby solo_traveller it
9
Excelente hotel pero mal horario de room service
Pros:

Me gusto mucho la ubicacion ya que se encuentra muy cerca del metro y de lugares de interes. El desayuno era optimo, muchas opciones y abundante. El restaurant es increible. El servicio del staff fue de lo mejor.

Cons:

Que el room service terminaba muy temprano, para personas que viajamos por trabajo, y llegamos despues de las 11pm no es posible que el room service tenga el mismo horario del restaurant, ya que fuera horario y descansar deben darnos opciones para comer algo.

2026-06-22 via Nuitee
A
Aziz Ali couple ca
8
Nice and comfortable stay with great breakfast.
Pros:

Nice location, good size room, friendly staff

Cons:

Early check in was not allowed even though it was requested a week in advance. Was asked 50 euro for early check in.
No complementary water/beverage in the room .

2026-06-22 via Nuitee
G
Galina T family_with_children ca
9
Great hotel next to Calouste Gubenkian museum
Pros:

The hotel checked us in early for vree. Excellent breakfast. The hotel is just a few meters from the Linea Azul metro station, so getting to main attractions is very easy.

Cons:

The pillows were flat and a bit hard

2026-06-22 via Nuitee
F
Frederico solo_traveller pt
6
2026-06-22 via Nuitee
A
Alexandra couple pt
8
2026-06-22 via Nuitee