Kobe Plaza Hotel West

Hotels
9.4 (423 reviews)
Chuo-ku Motomachidori 3-4-7 , Kobe , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Fire extinguishers
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Great location near shops and transport
Friendly and helpful staff
Cons:
Rooms are small
Cleanliness issues reported

Categories

Cleanliness
8.8
A few mentions of mold smell and cleanliness issues impacted the overall sentiment.
Service
10
Many reviews highlight friendly and helpful staff, positively impacting the experience.
Location
10
Conveniently located near stores and transport, frequently praised in the reviews.
Room Quality
8.77
Several comments on small room sizes indicated less satisfaction.
Amenities
9.81
Positive remarks about lounge and coffee amenities contribute to a favorable impression.
Value for Money
8.76
Concerns about room pricing and size relative to the experience noted in reviews.
Food and Beverage
9.29
Breakfast offerings were generally appreciated, with room for improvement noted.
Overall Experience
9.75
Overall positive sentiment from guests indicates satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:02

Property Description

Convenient Location
Kobe Plaza Hotel West is strategically located just 500 meters from the city center, making it easy to explore the vibrant surroundings and attractions. Situated near key landmarks like Noevir Stadium Kobe and Tanjo Shrine, guests can immerse themselves in the rich culture and beauty of Kobe.

Modern Amenities
Experience comfort and convenience with our well-equipped rooms featuring air conditioning, flat-screen TVs, and free WiFi. The hotel offers a 24-hour front desk, restaurant, and luggage storage for a hassle-free stay. Enjoy complimentary toiletries, cozy bed linens, and towels during your visit.

Nearby Attractions
Discover popular sites such as Emba Museum of Chinese Modern Art and Mount Maya located just a short distance away. With Kobe Airport in proximity, traveling to and from the hotel is a breeze. Book your stay at Kobe Plaza Hotel West for a memorable and enjoyable experience.

Important information:

Please note that buffet will not be served until further notice. The property will serve set meal type alternatively.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 423 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 8.77
Amenities: 9.81
Value for Money: 8.76
Food and Beverage: 9.29
Overall Experience: 9.75
I
Ikehata • family_with_children • jp
8
2026-05-30 • via Nuitee
M
Mimi • solo_traveller • us
9
2026-05-30 • via Nuitee
류 • solo_traveller • kr
10
Pros:

고베 플라자 호텔이랑 헷갈렸지만 근처에 있어서 쉽게 찾아갓습니다.
직원 다 친절하시고, 방 깨끗하고 다 좋았어요.

2026-05-28 • via Nuitee
L
lucie • solo_traveller • rs
10
Pros:

Great location between the harbor and the mountains. Staff was super nice, good facilities like laundry room and the room was comfortable and clean.

2026-05-27 • via Nuitee
T
Tanja • solo_traveller • at
9
2026-05-23 • via Nuitee
H
Hector • couple • fr
7
Habitación minúscula, para abrir la maleta lo hicimos en el pasillo
Pros:

El personal fue un encanto, nos ayudaron con el equipaje. Muy detallistas.
Horario de check in respetado.

Cons:

El aire acondicionado estaba sucio (polvo) y los botones del Wc llenos de polvo. Habitación extremadamente pequeña, de las más pequeñas que hemos dormido en Japón.

2026-05-23 • via Nuitee
A
aikochan • solo_traveller • jp
8
神戸に来る時はまた泊まりたい🎵
Pros:

立地が最高でした！

Cons:

特に無いです

2026-05-22 • via Nuitee
C
Conel • solo_traveller • kr
6
Pros:

한국어 지원이 가능한 상주

Cons:

숙박변경에 따른 추가 변경이 많이 발생

2026-05-21 • via Nuitee
K
koichiro • solo_traveller • jp
9
2026-05-18 • via Nuitee
H
Hiroko • solo_traveller • jp
9
とても便利でした
Pros:

駅や商店街や南京町に近くて最高の場所でした。スタッフも皆さま大変親切で感じが良かったです。

Cons:

部屋やバスルームが小さくて圧迫感がありました。物を置く場やスーツケースを広げる場所も狭すぎました。またベッドの横にハンガーがあって洋服が見えるのは安まらなかった

2026-05-18 • via Nuitee
C
CloudLike • solo_traveller • de
5
Pros:

Mitarbeiter sind extrem freundlich, tolle Lage und sehr gute Ausstattung und Zimmerservice!

Cons:

Zimmer war beim Checkin ziemlich unsauber, alte Schlappen unter dem Bett, leete Pillenpackung auf dem Boden, Bad hat ziemlich stark geroch.
Das Essen ist offseason kein Buffet sondern ein Set und das ist leider nicht besonders gut.

2026-05-17 • via Nuitee
I
Iunna • couple • th
8
2026-05-17 • via Nuitee
O
ogawa • solo_traveller • jp
10
滞在するのに便利なホテル
Pros:

施設が綺麗で場所が良かった

Cons:

冷凍庫の機能があると嬉しいです

2026-05-16 • via Nuitee
ホロ酔い • solo_traveller • jp
8
Pros:

施設がキレイで、繁華街、駅近、朝食もおいしかった。

Cons:

特になし

2026-05-15 • via Nuitee
C
CHO • solo_traveller • kr
8
2026-05-15 • via Nuitee
O
ogawa • solo_traveller • jp
10
2026-05-14 • via Nuitee
K
Kato • solo_traveller • jp
8
Pros:

フリードリンクが24時間オープンだったことが素晴らしい

Cons:

仕事をするにはデスクが狭かったこと

2026-05-14 • via Nuitee
E
EIKI • solo_traveller • jp
6
2026-05-12 • via Nuitee
H
HARUMI • solo_traveller • jp
3
最悪
Pros:

駅からすぐ。

Cons:

ドリンクサービスを提供する場所の隣りの部屋だったため、深夜1時頃も作業するスタッフや宿泊客の声で眠れなかった。翌日早い出発だったため、早くに休みたかったが、それが出来なかった。
また、浴室のドアにたくさんの黒いこすったようなあとがあり、気味悪かった。

2026-05-06 • via Nuitee
井筒 • solo_traveller • jp
8
Pros:

アーケード内にあるので雨でも気にならなかった。
南京町に行くのに便利

2026-05-04 • via Nuitee