Hotel Columbus

Hotels
7 (963 reviews)
Ottostrasse 13 , Frankfurt/Main , DE

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near transport
Cons:
Safety concerns
Poor cleanliness
Limited breakfast quality

Categories

Cleanliness
5.96
Reports of dirt and damage in rooms, unpleasant odors, and issues with the overall state of cleanliness.
Service
8.93
Many reviews praised the staff as helpful and friendly.
Location
6.97
Convenient for transport but concerns raised over the safety of the surrounding area.
Room Quality
6.92
Accommodations described as acceptable but with various complaints about size, age, and condition.
Amenities
6.45
Limited breakfast options and small common areas noted as downsides.
Value for Money
7.41
Mixed reviews on pricing compared to other nearby hotels, though considered satisfactory for the price.
Food and Beverage
5.96
Reports of low-quality breakfast items and limited food availability.
Overall Experience
7.43
Generally positive with a number of significant drawbacks cited.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:58

Property Description

Convenient Location in Frankfurt
Hotel Columbus is ideally situated in the heart of Frankfurt, just a short stroll from the main railway station. Perfect for both leisure travelers exploring the city and business guests attending events.

Easy Access to Key Locations
Within walking distance to the Frankfurt Messe, city center, shopping areas, and the financial district, our hotel ensures you're close to all the action. Additionally, with excellent public transport links, navigating the city is a breeze.

Comfortable Rooms and Amenities
Relax in rooms equipped with modern conveniences like satellite TV, high-speed internet, and a work desk. Start your day with a hearty breakfast buffet and unwind in the evening with a drink at our cozy bar.

Book your stay at Hotel Columbus now for a seamless Frankfurt experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Location

Guest Reviews

7
Based on 963 reviews
Cleanliness: 5.96
Service: 8.93
Location: 6.97
Room Quality: 6.92
Amenities: 6.45
Value for Money: 7.41
Food and Beverage: 5.96
Overall Experience: 7.43
E
Esquivel • solo_traveller • cr
10
Pros:

La ubicación y la amabilidad de las personas en recepción.

Cons:

El cuarto se pone muy caliente y con solo un ventilador no es suficiente. Es lo único, por lo demás esta bien.

2026-09-19 • via Nuitee
S
Sabor • couple • ma
1
Poor
Pros:

Poor

Cons:

Poor

2026-09-19 • via Nuitee
M
Mia • extended_group • de
6
Obwohl es hieß, dass es ein Nichtraucher Zimmer ist, waren beim Öffnen des Fensters im Bad auf dem kleinen Vorsprung auß
Pros:

Völlig ausreichend für 2 Nächte, vergleichsweise viel Platz im Bad, freundliches Personal, eigener kleiner Kühlschrank auf dem Zimmer

Cons:

Das Nichtraucher-Zimmer war offensichtlich kein Nichtraucher Zimmer. Es fehlt an einer großen Deckenlampe für helleres Licht im ganzen Raum. Die Toilettenspülung lief ziemlich langsam nach, sehr ungünstig wenn man zu dritt auf einem Zimmer ist und sich ein Bad teilt.

2026-09-18 • via Nuitee
P
Pritpal • extended_group • ke
1
An absolute nightmare
Pros:

there is absolutely nothing I can say that was good about this place

Cons:

The location is incredibly unsafe without proper security between the road and the room. The hotel gave us one room with a shared bathroom even though we had booked 2 separate rooms (one with 2 beds and one with a double bed). We did not stay at the property, and the hotel manager was incredibly rude and refused to refund us even partially even though the site said he could. Honestly this place is a scam and booking.com let us down very badly. Book a place closer to the airport and take the trains into the city.

2026-09-17 • via Nuitee
J
Juergen • solo_traveller • de
7
Gutes Hotel in Bahnhofsnähe
Pros:

Das Hotel liegt nahe zum Bahnhof. Die Zimmer waren sauber, das Bad ausreichend geräumig und das Bett gut. Es gab eine Flasche Wasser. Die Rezeption war freundlich.

Cons:

Leider scheint in der Nähe eine Disko zu sein, die bis morgens um 6 Uhr laut war. Selbst bei geschlossenem Fenster drang der Lärm ins Zimmer. Ich bin davon immer wieder aufgewacht. Außerdem war der Preis für ein Hotel dieser Klasse etwas hoch, was wahrscheinlich an einer gerade stattfindenden Messe lag.

2026-09-16 • via Nuitee
R
Robert • extended_group • mt
8
2026-09-14 • via Nuitee
H
Harry • couple • de
5
Wegen Nähe zum Bahnhof für eine Nacht zufriedenstellend
Pros:

Lage ist super zwischen Hauptbahnhof und Innenstadt. Check In problemlos, Service 24/7 besetzt. Schnelle Hilfe, zumindest der Versuch.

Cons:

TV-Gerät nicht nutzbar, keine Hilfe vom Service verfügbar. Treppen extrem schmal und steil, auf Fahrstuhl wartet man ewig (mehrere Minuten)

2026-09-13 • via Nuitee
M
Mussie • family_with_children • ch
7
2026-08-30 • via Nuitee
R
Ricardo • solo_traveller • de
5
2026-08-25 • via Nuitee
C
Carmelo • solo_traveller • de
6
Ganz okay soweit für eine niedrigen Preis
Pros:

War ganz gut

2026-08-25 • via Nuitee
R
Rudolf • solo_traveller • ch
7
2026-08-24 • via Nuitee
K
Katharina • solo_traveller • de
9
2026-08-14 • via Nuitee
N
NATALIA • solo_traveller • de
8
2026-08-13 • via Nuitee
B
Bik Nhok • solo_traveller • de
3
Pros:

The location was very convenient, right next to the train station. The staff were quite nice and helpful, and there was an elevator, which was convenient. There were also some homeless people around the area, but it wasn’t a major issue for us.

Cons:

Unfortunately, the cleanliness was really disappointing. The TV and mirror were covered in some kind of white stains, and there were even some hairpins lying on the floor. The bathroom was very dusty, and the walls were visibly dirty.

There was no proper main light in the room. There was a fan, but it was extremely dusty and clearly hadn’t been cleaned for a very long time. When we turned it on, all the dust started flying around the room and directly onto us.

After the first night, I woke up with several bites on my body. I’m not sure what caused them, but there were almost no mosquitoes around, so I was concerned that they might have been caused by something in the bed.

The breakfast was also very disappointing. There was very little choice, and the cheese and cold cuts looked dried out. The milk was expired as well. We told a member of staff about it, and he simply said that he had forgotten to replace the milk.

The hotel also advertised soundproof rooms, but there was basically no soundproofing at all. We could hear everything people were saying in the neighboring room and in the hallway, which made it very difficult to sleep and get proper rest.

Overall, the location, elevator, and staff were the only real positives. Unfortunately, because of the poor cleanliness, noise, and disappointing breakfast, I would not stay here again.

2026-08-11 • via Nuitee
S
Sashov • solo_traveller • de
10
Pros:

Nishto

2026-08-10 • via Nuitee
H
Heidt • solo_traveller • de
8
2026-08-05 • via Nuitee
H
Hui Ning • couple • tw
8
2026-08-04 • via Nuitee
J
James • solo_traveller • kr
4
Pros:

위치는 중앙역에서 가까움
직원분들은 친절함

Cons:

아이와 같이 방문하기에는 부적절한 주변환경
밤에 소란스럽고 위험해보임
에어컨 시설 없어서 쾌적하지 않음

2026-08-03 • via Nuitee
K
Khrystyna • couple • de
8
2026-07-20 • via Nuitee
C
Christophe • solo_traveller • de
7
2026-07-18 • via Nuitee