Iberostar Selection Diar El Andalous

Hotels
•
Iberostar Hotels & Resorts
9.2 (1289 reviews)
4089, Port El Kantaoui , Port El Kantaoui , tn

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff across reception and restaurant
Excellent beachfront location, beach and swimming pool
Good food and variety (many guests praised meals and availability)
Strong entertainment and animation
Generally good value for money
Cons:
Poor or insufficient air conditioning / very hot areas
Crowded buffet, occasional dirty plates and limited buffet layout
Inconsistent front desk service; some rude reception experiences
Room maintenance issues (mould, broken fixtures) and occasional misleading room views
Cleaning issues in some common areas (hallways, outside toilets) and cigarette butts on beach

Categories

Cleanliness
8.6
Mixed signals: several guests praised cleanliness of rooms and hotel, but others reported mould in bathrooms, dirty plates at the buffet, cigarette butts on the beach and poor cleaning of hallways/toilets outside rooms.
Service
9.6
Staff repeatedly described as kind, attentive and helpful (reception, restaurant, animation); a few comments note rude or unhelpful front desk interactions, but overall service sentiment is strongly positive.
Location
9.6
Very positive: beachfront location and views praised multiple times and described as excellent for the stay.
Room Quality
8.2
Some guests found rooms clean and fine, but there are concrete issues reported (broken wardrobe door, chips in sink, mould, weak/poor air conditioning and misleading 'sea view' rooms).
Amenities
9.4
Pool, beach and entertainment/animation received strong praise; facilities generally described as excellent, though shortages of towels and some run-down spots were noted.
Value for Money
9.4
Perceived as good value by guests (one review explicitly notes it is cheap but good value), balancing some shortcomings with overall enjoyable holiday experience.
Food and Beverage
9.2
Generally very positive food comments (variety, tasty, available throughout day) though some guests noted limited variation at times, crowded buffet layout and occasional dirty plates.
Overall Experience
9.6
Most guests reported a wonderful stay, memorable holiday and would recommend; positives (staff, location, food, animation) outweigh the negatives for the majority.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:24

Property Description

Luxurious Accommodation
Experience 5-star comfort in our air-conditioned guest rooms and suites with satellite TV for your entertainment.

Relaxation and Recreation
Indulge in health treatments at the spa, unwind in the sauna, or play a friendly game of tennis on our courts.

Culinary Delights
Savor Tunisian delicacies and International cuisines at Al Hambra restaurant, or grab a snack at the bar.

Book your unforgettable stay at Iberostar Selection Diar El Andalous for a perfect blend of luxury and leisure.

Important information:

Please note that the full amount of the reservation must be paid upon check-in.

Dress code. Buffet Restaurants: Shorts are allowed in buffets. (No swimsuit, tank tops, or beach flip-flops) Closed shoes required. A la carte restaurants: Long pants and closed shoes required.

Services for clients with Star Prestige rooms ONLY FOR ADULTS - Welcome drink - Access to the exclusive Star Prestige area, which includes a relaxation area, area with drinks and snacks, solarium with Balinese beds, swimming pool and jacuzzi - Late check-out (subject upon availability) - Bathrobe and slippers.

Air conditioning works from June 15 to September 16

Heating from November 15 to March 15 Indoor pool is heated from November 1 to March 31
Please note that burkinis are not allowed in the property.

Please note that when booking more than 5 rooms, different policies and additional charges may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DJE

Location

Guest Reviews

9.2
Based on 1289 reviews
Cleanliness: 8.6
Service: 9.6
Location: 9.6
Room Quality: 8.2
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 9.2
Overall Experience: 9.6
F
Faten • family_with_children • fr
6
Plutôt déçue
Pros:

- les chambres confortables et très bien nettoyées. Les femmes de ménage étaient très serviables et super sympas aussi
- la nourriture excellente rien à dire sur la restauration
- la mer devant était aussi très bien surtout le matin bébé adore
- le personnel ainsi que le service des bars

Cons:

- la climatisation horrible à la réception et dans le resto en journée. Notre Check in était vraiment un hamam tout le monde suait et bien entendu étaient sur les nerfs, même si le personnel faisait vraiment de son mieux. Les déjeuners étaient catastrophiques en termes de chaleur à l’intérieur c’était du n’importe quoi pour un 5 étoiles et pour €400/nuit
- la propreté de la piscine et des espaces autour aussi catastrophique. Le matin personne ne nettoyait à part les pauvres maître nageurs qui faisaient de leur mieux. Mais clairement il y avait un manque de personnel pour nettoyer. La piscine je pense n’a jamais été nettoyé de tout le séjour et l’espace autour était tout le temps sale le matin
- l’animation aurait pu mieux faire. Il y avait une soirée tunisienne et orientale on s’attendait à danser tunisien mais pas du tout c’était principalement des spectacles orientaux

Si on n’avait pas payé autant on aurait mis une note supérieure mais là c’est catastrophique

2026-09-12 • via Nuitee
M
Mohamed • extended_group • de
8
2026-09-07 • via Nuitee
A
Arwa • family_with_children • sa
8
2026-09-05 • via Nuitee
Z
Zeki • couple • tn
9
Pros:

Süper

2026-09-03 • via Nuitee
M
Mohamed • couple • it
6
E trascurato come hotel
Pros:

Il mare

Cons:

Reception caldissima e ristorante peggio

2026-09-02 • via Nuitee
W
Wassef • family_with_children • sn
7
2026-09-02 • via Nuitee
N
nadia • couple • ch
1
A fuir au moi d’août tourisme de masse, surpeuplé et infrastructures non adaptées à la chaleur
Pros:

Le personnel accueillant c’était les serveurs du restaurant et les cuisiniers .

Cons:

La climatisation ne fonctionne pas ni à la réception ni au restaurant .
Il faut demander 3 à 4 fois le même service à la réception

2026-09-01 • via Nuitee
H
Hatem • solo_traveller • it
8
2026-09-01 • via Nuitee
N
nadia • family_with_children • ch
1
2026-09-01 • via Nuitee
B
basma • solo_traveller • ca
8
2026-08-30 • via Nuitee
O
Ous25 • solo_traveller • dz
9
2026-08-29 • via Nuitee
M
Marwen • solo_traveller • tn
10
2026-08-29 • via Nuitee
W
Wathik • family_with_children • dz
8
2026-08-26 • via Nuitee
H
Hocine • family_with_children • dz
10
2026-08-26 • via Nuitee
E
Eddine • solo_traveller • dz
9
Pros:

بدون مجاملة فندق روعة استقبال فالقمة خدمة ومرافق جيدة موقع استثنائي لراحة

Cons:

كلشي جيد لكن فعاليات وهوايات لم يعجبني بدون موسيقى امام المسبح مثل كرة طائرة على شاطئ ملخص بدون أنشطة حماسية

2026-08-24 • via Nuitee
R
Raya • extended_group • tn
10
Pros:

We stayed here for a company team building trip and everyone absolutely loved it. Everything was clean, staff were amazing and helpful, and the food was really good. I’d say this is the best hotel I’ve ever been to in Tunisia

2026-08-23 • via Nuitee
L
Lilou • family_with_children • fr
6
Séjour assez bien dans l’ensemble l’entretient des chambre laisse à désirez il faut courir après les agents pour leur ex
Pros:

Le lit dans la chambre ainsi que les piscines la plage la seule personne à qui je souhaite spécialement remercier il est d’un professionnalisme et d’une gentillesse c’est Mohamed l’agent qui travaille à partir de 15h au soir à qui on peut demander n’importe quoi à n’importe quel moment pendant son service il circule dans les étages pour voir si l’on manque de rien.

Cons:

Pas de climatisation ni dans le hall très peu on suffoquait ni dans le restaurant alors que le critère premier dans un hôtel en été c’est la climatisation si j’avais su j’aurais annuler mon séjour dommage

2026-08-22 • via Nuitee
I
issam • extended_group • de
10
2026-08-21 • via Nuitee
A
adel • solo_traveller • dz
9
L'hôtel idéal pour passer des vrais vacances.
Pros:

Tout était impeccable surtout le comportement de personnel en exception Aziz guest service.

Cons:

Les deux piscines sont petites. Il n'y a pas assez des arroseurs de rinçage au nivaux des piscines.

2026-08-20 • via Nuitee
J
Jandoubi Faidi • family_with_children • fr
8
Pros:

Bien

2026-08-19 • via Nuitee