Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Great location
Cons:
High prices
Limited food variety
Cleaning issues reported

Categories

Cleanliness
8.74
Several reviews indicate multiple cleaning times per day, showing a good level of cleanliness.
Service
10
Staff is frequently mentioned as friendly and helpful; many guests were satisfied with the service.
Location
10
The location is noted as beautiful and convenient, close to sights and with breathtaking views.
Room Quality
9.74
Rooms are described as beautiful, with good size and decoration.
Amenities
9.74
The hotel offers great amenities including a gorgeous pool and gardens.
Value for Money
8.74
Several mentions of being expensive but worth it; some reviews suggested drawbacks in certain areas.
Food and Beverage
8.24
Food quality was criticized by some; breakfast offerings did not meet expectations for a 5-star hotel.
Overall Experience
10
Most guests had a wonderful experience with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:30

Property Description

Luxurious Accommodations
The Grand Hotel Royal offers classically decorated rooms with stunning views of the sea, gardens, or town. Each room is elegantly furnished with Sorrentine wooden furniture, free WiFi, and luxurious marble bathrooms.

Gastronomic Delights
Indulge in a complete gastronomic experience at the hotel's various on-site restaurants and bars. Enjoy regional and classic Italian cuisine while taking in panoramic views of the Gulf of Naples and Vesuvius.

Prime Location
Conveniently situated on a cliff top in central Sorrento, the hotel boasts a private on-site beach, lush gardens, and an outdoor pool. Explore the surrounding area with ease, as the Circumvesuviana Railway Station is just a 5-minute walk away, offering easy access to Naples, Pompeii, and the Vesuvius National Park.

Experience luxury and convenience at the Grand Hotel Royal - book your stay now for an unforgettable getaway.

Important information:

Please note the beach is open from mid May until mid October.

Pets are not allowed in the restaurants.

Please note that the city tax has to be payed for adults over the age of 18 and will only be charged for a maximum of 7 nights.

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 40 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 806 reviews
Cleanliness: 8.74
Service: 10
Location: 10
Room Quality: 9.74
Amenities: 9.74
Value for Money: 8.74
Food and Beverage: 8.24
Overall Experience: 10
K
Kim • couple • au
8
Lovely property
Pros:

Very clean & staff were very helpful

Cons:

The way selfish people put their towels on sunbeds before breakfast &
Not sighted for hours
Very annoying

2026-07-24 • via Nuitee
A
Anca • couple • ro
10
Pros:

This is the most beautiful place (hotel & surroundings) we have to had visited so far in Europe. Elegant, perfectly appointed, quiet, perfect bathing conditions... all you could expect for a couple of luxury vacation with a direct view to Vesuvius and Naples golf.

2026-07-23 • via Nuitee
V
Veronica • couple • us
10
2026-07-23 • via Nuitee
M
Monique • couple • nl
8
2026-07-21 • via Nuitee
A
Amina • family_with_children • kw
5
Pros:

Very good

Cons:

Staff was not friendly

2026-07-20 • via Nuitee
K
Kamran • couple • ae
10
2026-07-13 • via Nuitee
S
Shuat • extended_group • il
10
Pros:

Amazing location, clean and very nice stuff.

2026-07-12 • via Nuitee
H
Hassen • solo_traveller • qa
4
2026-07-11 • via Nuitee
Z
Zita • couple • au
9
Great old style hotel in very good location with fantastic view of Bay of Naples and Mt Vesuvius.
Pros:

Luxurious old style hotel hotel in a great location, fantastic view from our room to the Bay of Naples and Mt Vesuvius. Fantastic view from from the restaurants , manicured , lush garden and proximity to the Centre of Sorrento .

Cons:

It was limited number of sun lounges around the pool area, early afternoon there was none empty, or guests left their towels there regardless they intended to return or not .

2026-07-06 • via Nuitee
K
Kaspars Brikmanis • solo_traveller • lv
10
Pros:

Perfect place

2026-07-05 • via Nuitee
D
Deidra • solo_traveller • mt
7
2026-07-05 • via Nuitee
S
Sawyor • couple • us
10
2026-07-01 • via Nuitee
N
Natalie • family_with_children • us
9
Loved this hotel. It was wonderful
Pros:

Property is beautiful, rooms are comfortable, luxurious, spacious and VERY clean.

Cons:

Proximity to the marina was less than ideal if you’re spending time on the beach platform

2026-07-01 • via Nuitee
J
JoevanWyk7 • Couples • Bedfordview, Ekurhuleni, Greater Johannesburg, Gauteng
10
Nice Hotel and can recommend
Pros:

Very good position, high standard 5 star hotel, nice view, and clean hotel. Staff friendly and helpful. A bit pricey but can recommend this hotel for a visit to Sorrento

2026-06-30 • via Tripadvisor
J
JBandABfromNY • Family
10
5 star in every way
Pros:

We just completed our second stay in 2 years at the Grand Hotel Royal and can report, it just keeps getting better! While last year, it was just the wife and I for 2 nights, we returned this year with our adult kids for 3 nights. Having to book 2 rooms instead of 1 certainly hurt the pocketbook. Before booking, I searched far and wide for a different hotel that I can try to get a similar experience at a cheaper rate since I had to double our stay with the 2 rooms, even going so far as reserving rooms at another place, but as the time ticked closer to our trip, I just kept going back to the memories of our prior stay and simply did not want to miss out, as well as show the kids what a luxury stay really looks like. I ended up canceling the other reservation and never looked back. We booked a prestige water view and premier water view room. The concierge was nice enough to ensure that our rooms were on teh same floor for conveniece and the view was of course spectacular. We spent the majority of our stay at the private "beach", which is simply THE BEST. While the price is steep, I cannot recommend this hotel more.

2026-06-29 • via Tripadvisor
J
Joe • couple • gb
10
2026-06-29 • via Nuitee
E
EvanB487 • Family • San Francisco, California
10
I would give it 6 stars if I could
Pros:

The staff were excellent and accommodating. The hotel and facilities were clean and well kept. The food was delicious and well made. Had a suite with kids and they automatically doubled all the toiletries and replenished them daily without having to ask. We always had new soaps and plenty of towels. All around wonderful hotel.

2026-06-23 • via Tripadvisor
S
Steven • couple • au
10
The most incredible wonderful memories during the time we stayed at The Grand Royal Sorrento High end facility you won’t
Pros:

Extraordinary outstanding views and luxury hotel. Highly recommended. We can’t wait to return to this superb hotel.

Cons:

I would only make one suggestion regarding Tea. Yes I am a lover of drinking English Breakfast Tea and I truly believe a high end Hotel such as the Grand Royal should provide silver service with serving Tea. Real loose tea. In a tea pot with strainer. Served with beautiful porcelain china. Matching milk jug. This is what high end Hotel serve . A long with High Tea. With so many lovers of tea, this would make such a great difference to my enjoyment during breakfast.
Another suggestion would be ice water issued pool side with lemon dented ice hand towel.

2026-06-20 • via Nuitee
S
sebr • couple • au
7
Well located premium property in Sorrento with amazing views. Quite a formal setting.
Pros:

Excellent location close to the main square, amazing pool and private "beach". This beach is actually a deck with a ladder into the water. Great patio looking out over the Bay of Naples with views over Vesuvius, Ischia and sunset over the water. Gym is small but functional. Onsite valet parking for 26 Euro per night is good value for the area, but don't skip the damage audit on the car before handing over the keys. If arriving or leaving by public transport, it's very walkable (10 mins) from the train/bus station, even with suitcases. Breakfast was fine, not bad but also not special.

Cons:

Some of the staff had a bit of attitude. Pool/beach close by 6:30pm, which is disappointing if you arrive back after a big day out.

2026-06-19 • via Nuitee
H
Human • couple • se
10
Breath taking view and a fantastic garden!
Pros:

Excellent architecture and view

Cons:

Nothing

2026-06-19 • via Nuitee