Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Great location
Cons:
High prices
Limited food variety
Cleaning issues reported

Categories

Cleanliness
8.74
Several reviews indicate multiple cleaning times per day, showing a good level of cleanliness.
Service
10
Staff is frequently mentioned as friendly and helpful; many guests were satisfied with the service.
Location
10
The location is noted as beautiful and convenient, close to sights and with breathtaking views.
Room Quality
9.74
Rooms are described as beautiful, with good size and decoration.
Amenities
9.74
The hotel offers great amenities including a gorgeous pool and gardens.
Value for Money
8.74
Several mentions of being expensive but worth it; some reviews suggested drawbacks in certain areas.
Food and Beverage
8.24
Food quality was criticized by some; breakfast offerings did not meet expectations for a 5-star hotel.
Overall Experience
10
Most guests had a wonderful experience with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:30

Property Description

Luxurious Accommodations
The Grand Hotel Royal offers classically decorated rooms with stunning views of the sea, gardens, or town. Each room is elegantly furnished with Sorrentine wooden furniture, free WiFi, and luxurious marble bathrooms.

Gastronomic Delights
Indulge in a complete gastronomic experience at the hotel's various on-site restaurants and bars. Enjoy regional and classic Italian cuisine while taking in panoramic views of the Gulf of Naples and Vesuvius.

Prime Location
Conveniently situated on a cliff top in central Sorrento, the hotel boasts a private on-site beach, lush gardens, and an outdoor pool. Explore the surrounding area with ease, as the Circumvesuviana Railway Station is just a 5-minute walk away, offering easy access to Naples, Pompeii, and the Vesuvius National Park.

Experience luxury and convenience at the Grand Hotel Royal - book your stay now for an unforgettable getaway.

Important information:

Please note the beach is open from mid May until mid October.

Pets are not allowed in the restaurants.

Please note that the city tax has to be payed for adults over the age of 18 and will only be charged for a maximum of 7 nights.

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

9.4
Based on 837 reviews
Cleanliness: 8.74
Service: 10
Location: 10
Room Quality: 9.74
Amenities: 9.74
Value for Money: 8.74
Food and Beverage: 8.24
Overall Experience: 10
K
Kim couple us
10
The hotel that had it all!
Pros:

Beautiful!
Grounds were amazing. Rooms were large and well kept! Staff were all lovely
Views of the ocean and sunsets were spectacular!

2026-08-29 via Nuitee
B
Balcer-Whittle family_with_children gb
10
Fantastic place with great staff who are happy to help with whatever you need.
Pros:

The decor was amazing! The facilities fantastic. We stayed there with our kid and our parents and everyone was able to relax, and do what they wanted.

Cons:

N/A

2026-08-28 via Nuitee
M
Maria family_with_children mc
7
2026-08-27 via Nuitee
D
Danielle couple au
9
Great hotel choice for location and facilities. Just a bit expensive for drinks and food
Pros:

We loved our stay at Grand Hotel Royal and Sorrento. The private beach, pool and evening music made our stay memorable

Cons:

The pricing for drinks and food is quite high and the choice of shared snacks is limited. We would have loved to be able to order a charcuterie board to snack on with a glass of wine

2026-08-24 via Nuitee
R
Rosemary solo_traveller gb
7
Good if slightly dated 4 star but not a modern 5 star experience
Pros:

Great views and accessible swimming

Cons:

Aloof, unfriendly staff other than the pool attendants

2026-08-23 via Nuitee
J
JennyY541 Family Cardiff, South Wales, Wales
10
Fabulous fantastic wonderful Hotel !
Pros:

Had the most perfect time at the Royal, from the minute we arrived the staff were so friendly and attentive. The Hotel is beautiful, italian marble and modern facilities. We were upgraded from a luxury suite to a Royal Junior suite with a view and Jacuzzi which made our stay even more incredible. The Pool is large and beautiful, great sunbeds and Beach area too is fabulous , the staff on Beach area and Beach Restaurant their were so attentive and worked so hard to make our stay memorable. Bring your snorkels as we did this everyday and saw good range of fish. I was here with my Husband and 13 year old son and he was not bored and loved it. We were so sad to leave but we will be back

2026-08-20 via Tripadvisor
M
MOUNIRA couple fr
10
Magic
Pros:

Tout absolument tout, c’était un endroit et un séjour miraculeux

Cons:

Les horaires d’ouverture de la piscine surtout en été
Tout le reste est magnifique, regarde le paradis

2026-08-18 via Nuitee
L
Linda extended_group it
10
Exceptional hotel for very tired people who had been traveling for days!
Pros:

Our room was ready when we arrived at 8am in the morning.

Cons:

Everything was amazing

2026-08-17 via Nuitee
R
rosemarym238 Couples United Kingdom
4
Not a 5* experience
Pros:

What an underwheming and disappointing stay.Let's start with the room,one wardrobe base was made of cheap wood,painted but badly scuffed,badly cracked floor tile and scuffed door to the balcony.We booked a sea view room,but from the 1st floor this is not a full view and you look down on to the dining room roof.
Now for the worst bit,we went for lunch on the terrace,we were eating a toastie and my husband suddenly spit something hard out,looked like a presstud.After reporting it to the manager,it turned out to be the date tag from a bag of mozzarella!
We wouldn't have eaten there again,but my husband had been ill for 3 days and didn't want to leave the hotel,so we ordered rabbit ragu.This time I was halfway through and I spit something hard out,I thought it was a rabbit's tooth,but my husband said it was bone.Reported it again but no apology.
We are in our 70's and have never ever had 2 experiences like this.
Pool needed a bit of tlc one American gentleman we spoke to had been collecting the loose mosaic tiles and leaving them in little piles on poolside.There was an issue with people reserving sunbeds at 6am,we watched them,so after 2 mornings of no sunbeds left and no one occupying them,complained to front desk,signs were put up and that problem was solved.On our last night there was a wedding party with very loud booming bass music,no thought given to the guests actually paying to stay there.
Staffwise,most just average,but to end on a good note,a mention must go to the lovely lady who cleaned our room,think she was called Rosalisa,dark blond curly hair,who always had a smile on her face.
Overall though a poor experience and not worth half the money we paid.

2026-08-15 via Tripadvisor
K
Kontos solo_traveller au
7
2026-08-13 via Nuitee
S
Seaside813146 Family
10
Fantastic stay at Grand Hotel Royal Sorrento -- 5 Star!
Pros:

We stayed at the Grand Hotel Royal in Sorrento in July 2026. We had three rooms for 5 kids and 2 adults. This resort is incredible. The service was fantastic, property was beautiful and rooms were large and most important, the AC was high functioning and quiet. The beach club and pool are both great. Food at all the restaurants was fantastic and breakfast buffet was also top notch. The location is also perfect. Walking distance from everything but slightly set off the main commercial area so hotel is more quiet. A 5 star experience for sure. I would stay here again no question.

2026-08-12 via Tripadvisor
S
Sharon couple gb
10
A perfect holiday!
Pros:

Beautiful! Fabulous location

2026-08-12 via Nuitee
G
georgiarichards740 Family Orange County, California
10
★★★★★ **Exceptional Stay at Grand Hotel Royal**
Pros:

The hotel is stunning, the location unbeatable, and the service consistently excellent. Housekeeping was impeccable, keeping our room spotless and well-stocked throughout our visit. A special thank you to Giaccomo, who went out of his way to make our stay memorable with his warmth, attentiveness, and genuine hospitality. We would happily return!

2026-08-10 via Tripadvisor
P
Phillipa solo_traveller gb
10
I will be back. Wonderful.
Pros:

The wonderful caring staff

Cons:

At times a long wait for someone to be behind the bar at the pool bar.

2026-08-10 via Nuitee
Y
Yiota couple au
10
This is one of the top 5 places around the world I’ve stayed in and it didn’t disappoint. We had an amazing time in Sorr
Pros:

In one of the most breathtaking scenes, the property is very well laid out. The pool is just fantastic if you not a beach swimmer and has amazing views of Naples Bay.

2026-08-10 via Nuitee
Éva couple hu
10
Tisztaság, kényelem és nyugalom.
Pros:

Közel a belvároshoz, a busz és vonat pályaudvarhoz. Csodálatos kertben a nyugalom szigete.

2026-08-10 via Nuitee
7
753rosemaryj Couples
10
Fantastic stay and experience
Pros:

We have just returned from a fantastic stay at this hotel.It is well placed close to Tasso square with spectacular views over the Bay of Naples and a stunning sea bathing platform and sundeck . The hotel is very warm friendly and sophisticated . A special mention to Salvatore and his team who have created sublime cocktails to start off an evening. Also the lovely lady who serves up fresh omelettes in the morning . All of the staff are warm , friendly and courteous . Very much looking forward to returning

2026-08-08 via Tripadvisor
V
Vince solo_traveller it
3
Bello ma non balla
Pros:

Posizione

Cons:

Camerieri sempre poco attenti e annoiati o forse stanchi

2026-08-06 via Nuitee
A
Alkhaldi couple sa
10
أشكرك العاملين على الذوق والأخلاق
Pros:

الموظفين والنظافه

Cons:

لا يوجد

2026-08-04 via Nuitee
D
d'annunzio solo_traveller au
10
Perfect location and facilities the staff are all fabulous, especially the The staff down by the ocean they were excepti
Pros:

Location

2026-08-02 via Nuitee