JW Marriott Hotel Jakarta

Hotels
JW Marriott Hotels & Resorts
9 (409 reviews)
Jl. Dr. Ide Anak Agung Gde Agung Kav. E 1.2 No 1 and 2 , Jakarta , id

Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Outstanding breakfast
Cons:
Some rooms outdated
Minor service charge issue

Categories

Cleanliness
8.33
Generally clean, but some rooms are outdated and need renovation.
Service
9.8
Amazing reception and staff providing excellent service.
Location
9.34
Great location with nearby attractions.
Room Quality
8.29
Some rooms are outdated and undergoing renovations.
Amenities
8.32
Good amenities, though some could use improvement.
Value for Money
9.28
Good value, especially considering the great breakfast.
Food and Beverage
9.33
Breakfast was fantastic, with plenty of options.
Overall Experience
9.3
Overall a fantastic stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:11

Property Description

Luxurious Accommodations
Each room at JW Marriott Hotel Jakarta offers classic furnishings and stunning floor-to-ceiling windows, providing a sophisticated and comfortable stay. Enjoy modern amenities like tea/coffee facilities, a flat-screen TV, and a minibar for your convenience.

Dining Excellence
Indulge in a culinary journey at the hotel's five dining venues. From the international buffet at Sailendra Restaurant to the live entertainment and cocktails at Blu Martini Bar & Lounge, there's something to satisfy every palate. Experience authentic Japanese and Chinese cuisine at Asuka and Pearl restaurants.

Relaxation and Wellness
Unwind at the outdoor swimming pool or maintain your fitness routine at the on-site fitness centre. For ultimate relaxation, visit the Alameda Spa & Health Club for a rejuvenating massage. With car hire and concierge services available, your stay is sure to be seamless.

Book your stay at JW Marriott Hotel Jakarta and experience luxury in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 577,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 409 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
U
Uchi Sabirin solo_traveller id
8
Pros:

The staff and their services.

2026-05-20 via Nuitee
Z
zalina maizan couple my
10
2026-05-17 via Nuitee
I
I3590NOalexw Business Bandar Seri Begawan, Brunei-Muara District
8
Nice Lounge Good Staff Ageing Decor Style
Pros:

Strategically located in the heart of Mega Kuningan. I was upgraded for my one night to a massive suite which was appreciated. Lounge was decent with good service. The hotel decoration style is quite dated which is not to my taste but may suit others. You can often find very good price point here which makes it a good option

2026-05-12 via Tripadvisor
G
gulshan gandhi solo_traveller in
10
2026-05-12 via Nuitee
A
AKIRA family_with_children jp
9
2026-05-11 via Nuitee
K
kaangngr solo_traveller tr
10
10/10 Weekend
Pros:

The room was so spacious. Everything was modern. We liked the atmosphere and the service. I wanna thank our loyalty executive Varrel. He made sure we had an amazing time during our short stay.

2026-05-10 via Nuitee
D
Dean family_with_children nl
9
Amazing
Pros:

Food

2026-05-07 via Nuitee
I
Indah solo_traveller id
10
2026-04-28 via Nuitee
O
Omar sai extended_group ph
10
Nice moment to remember
Pros:

Everything was just fine

Cons:

Nothing

2026-04-26 via Nuitee
C
christopherricoi Couples
10
five star in everything
Pros:

Coming to Sailendra to celebrate my birthday with my beloved ones. Foods are amazing, services are much more good.

Server called Adha Pratama’s knowledge on food recommendation is also on point.

2026-04-24 via Tripadvisor
M
Mauricio couple nl
10
Good location and nice facilities. Super friendly staff who will do everything in their power to make your stay unforg
2026-04-24 via Nuitee
S
Sungkar solo_traveller au
7
2026-04-19 via Nuitee
5
531tonnyg Couples
10
Fantastic Stay
Pros:

I seldom wrote a review of the hotels I stayed in unless it was a near perfect experience. I am just about to finish my two-week holiday moving from one Marriott's property to another in Bali and Jakarta.

In Jakarta, my favorite place to stay is JW Marriott Kuningan, which is nearly flawless in light of its Services, Room's Cleanliness, Sleep Quality, Club Lounge, Gym and Fitness Center, and of course its affordable Price.

Special mention to Mr. Jan Christopher, the Duty Manger, which made my stay even more memorable. I could see how he passionately approached all guests in the Club Lounge to make sure everything is going well with them.

Surely, I will keep coming back to this place in my future visit to Jakarta.

2026-04-17 via Tripadvisor
吉岡 solo_traveller jp
9
2026-04-16 via Nuitee
L
Letizia family_with_children gb
10
Excellent
2026-04-16 via Nuitee
A
Aishath family_with_children mv
10
A delightful experience
Pros:

Cleanliness, service, location

Cons:

Beds a bit small

2026-04-13 via Nuitee
H
HAO couple cn
1
垃圾
Cons:

员工业务水平差,报名字后,找不到我的订单

2026-04-13 via Nuitee
H
HAO solo_traveller cn
1
垃圾
Cons:

员工听不懂英文

2026-04-13 via Nuitee
I
Imelda couple id
6
Just okay
Pros:

Location

Cons:

Cleanliness

2026-04-11 via Nuitee
N
Nirmana solo_traveller ae
10
2026-04-10 via Nuitee