JW Marriott Hotel Jakarta

Hotels
•
JW Marriott Hotels & Resorts
9 (456 reviews)
Jl. Dr. Ide Anak Agung Gde Agung Kav. E 1.2 No 1 and 2 , Jakarta , ID

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Outstanding breakfast
Cons:
Some rooms outdated
Minor service charge issue

Categories

Cleanliness
8.33
Generally clean, but some rooms are outdated and need renovation.
Service
9.8
Amazing reception and staff providing excellent service.
Location
9.34
Great location with nearby attractions.
Room Quality
8.29
Some rooms are outdated and undergoing renovations.
Amenities
8.32
Good amenities, though some could use improvement.
Value for Money
9.28
Good value, especially considering the great breakfast.
Food and Beverage
9.33
Breakfast was fantastic, with plenty of options.
Overall Experience
9.3
Overall a fantastic stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:11

Property Description

Luxurious Accommodations
Each room at JW Marriott Hotel Jakarta offers classic furnishings and stunning floor-to-ceiling windows, providing a sophisticated and comfortable stay. Enjoy modern amenities like tea/coffee facilities, a flat-screen TV, and a minibar for your convenience.

Dining Excellence
Indulge in a culinary journey at the hotel's five dining venues. From the international buffet at Sailendra Restaurant to the live entertainment and cocktails at Blu Martini Bar & Lounge, there's something to satisfy every palate. Experience authentic Japanese and Chinese cuisine at Asuka and Pearl restaurants.

Relaxation and Wellness
Unwind at the outdoor swimming pool or maintain your fitness routine at the on-site fitness centre. For ultimate relaxation, visit the Alameda Spa & Health Club for a rejuvenating massage. With car hire and concierge services available, your stay is sure to be seamless.

Book your stay at JW Marriott Hotel Jakarta and experience luxury in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

9
Based on 456 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
C
Chak Kuen • couple • hk
9
斷續入住了數天,期間有需要凌晨出發內陸機場,酒店前台職員非常貼心地安排了take away 輕食早餐,並且幫忙預約好車輛,令我們的行程能夠流暢及舒適地完成,非常感謝。
Pros:

酒店整體設施齊全,29樓的行政酒廊環境不錯,餐飲供應及選擇也不錯,可以當作晚餐享用。 座位舒適並且有專用會議室預約,商務會議很方便。
雖然房間不能抽煙,但酒店入口有專用吸煙區,並且有一家露天茶座也是容許吸煙,照顧全面。

2026-10-29 • via Nuitee
A
angelo • couple • au
10
2026-10-26 • via Nuitee
Y
Yuji • family_with_children • jp
8
Pros:

夕食と朝食のビュッフェのクオリティは素晴らしい。多国籍の料理を存分なく味わいました。妥協している点が見当たらず、これまで訪問した中でも最高クラスでした。

Cons:

エグゼクティブラウンジを使用できるプランで予約しましたが、12歳未満の子供は規定により利用できませんでした。予約の際に子供の年齢を連絡していたにも関わらず、当日急に言われたのは少し残念でした。

2026-10-20 • via Nuitee
K
Kurihara • solo_traveller • jp
10
Fantastic!
2026-10-15 • via Nuitee
M
Melissa • couple • nl
8
Een mooie ervaring en de luxe die je kan verwachten!
Pros:

Ons hotelkamer was boven onze verwachting. Het zag er precies zo uit in werkelijkheid als dat er werd getoond op website foto's! Echt heerlijk geslapen.

Het ontbijt smaakte ook heerlijk. Ruime keuze aan producten.

Vriendelijk personeel

Cons:

Net even een tikkeltje te drukke sfeer in de ontbijtzaal wat niet erg ontspannen voelt. Het personeel die hun werk doen uiteraard maar steeds heen en weer langs tafels langs lopen kan storend zijn. Er was maar een kleine ruimte waar je wel rustiger kon zitten.

De blue martini lounge. Klein drank assortiment, weinig gezelligheid

2026-09-19 • via Nuitee
J
Jago • solo_traveller • au
9
2026-09-15 • via Nuitee
J
Jaeho • couple • id
10
2026-09-09 • via Nuitee
A
Anis • family_with_children • ma
10
Pros:

Hotel de luxe, pas loin d'un centre commercial, litterie d'un confort impécable, le restaurant au petit dejeuner et au diner magnifique (les huitres, les sushi, les glaces, les desserts surtout les cheesecake étaient un délice...)

Cons:

reservation faite en DP avec des enfants, nous n'avons pas apprécié qu'au check-in on nous a demandé de diner dans ke roof top du 26éme étage qui n'accepte pas les enfants de moins de 12 ans et nous demander de rapporter leur nouriture à la chambre avant de réctifier et nous proposer de diner dans le restaurant de la reception.

2026-09-07 • via Nuitee
A
Anis • family_with_children • ma
10
Pros:

Le luxe et le confort de la literie

2026-09-07 • via Nuitee
A
Attia • solo_traveller • sa
10
2026-09-06 • via Nuitee
G
Giulia • couple • it
9
Perfetto per un breve soggiorno a Jakarta. Belle camere e colazione top!
Pros:

Accoglienza, pulizia, stanza e colazione

Cons:

Niente

2026-09-06 • via Nuitee
M
Musab • family_with_children • sa
9
2026-09-04 • via Nuitee
H
Hanny Z • couple • id
8
Pros:

Perfect location in kuningan

2026-09-01 • via Nuitee
J
Jhenny • solo_traveller • fi
7
Pros:

The service and the breakfast are excellent. Specially for Indonesian food taste.
The surprise cake and decorations was very nice gesture.

Cons:

The room was so old, like still back in 80's. I thought it was renovated the room but it wasnt.
Small swimming pool.

2026-08-29 • via Nuitee
J
Jhenny • solo_traveller • fi
7
2026-08-29 • via Nuitee
T
Tahsin • family_with_children • nl
10
Pros:

Zeer goede en nette hotel, ontbijt was ook top!

2026-08-29 • via Nuitee
A
almalki • solo_traveller • sa
9
2026-08-27 • via Nuitee
S
Sarah • solo_traveller • nz
9
Pros:

Centrally located hotel with good restaurants

2026-08-26 • via Nuitee
A
Arina • solo_traveller • id
10
outstanding, memorable and looking forward to repeating the experience
Pros:

The staff went out of their way to make our stay memorable

Cons:

nothing not to like

2026-08-25 • via Nuitee
Y
yasdw2026 • Family
2
Luxury Branding, Disappointing Experience
Pros:

I am disappointed with my experience at JW Marriott Hotel Jakarta. The hotel has a strong reputation, which is why I expected a consistently high standard of hospitality. Unfortunately, my experience did not live up to that reputation.
The service and overall guest experience were not at the level I expected from a luxury property. While the hotel has the potential to provide an excellent experience, the inconsistencies I encountered significantly affected my stay.

2026-08-24 • via Tripadvisor