Baymont by Wyndham Kansas City KU Medical Center

Hotels
•
Baymont Inn & Suites
5.2 (560 reviews)
501 Southwest Blvd , Kansas City , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location (close to downtown, events, St. Luke's)
Free parking
Affordable / cheap rates for many guests
Several reports of friendly/helpful staff and quick check-in
Free breakfast noted positively
Occasional comfortable bed
Cons:
Poor cleanliness: bugs, trash, cigarette smoke, stains and burnt bedding
Unhelpful or asleep staff in some cases; refund/assistance issues
No/limited hot water at times; plumbing interruptions
Amenities missing or broken (no ice machine, pool closed, washer/dryer not working)
Room maintenance failures: broken curtains, missing smoke alarm, latch/screen issues, TV/toilet/AC problems
Reservation mishandling and being moved between rooms
Safety concerns (missing door latch, cut-out screens)

Categories

Cleanliness
2.5
Multiple reports of dirty rooms: bugs in bathroom and windows, trash on floor, stains and burn holes on bedspread, cigarette smoke in a non-smoking room and general bad smells — overall cleanliness is very poor.
Service
6
Mixed service: several guests reported unfriendly or asleep/unhelpful staff and refund/assistance problems, but others cited attentive front-desk check-in, helpful staff and accommodating housekeeping — overall slightly above average due to the positive interactions noted.
Location
9
Consistently described as convenient and close to downtown, events and St. Luke's; free parking also repeatedly praised — location is a clear strength.
Room Quality
3
Rooms frequently described as outdated and poorly maintained: broken curtains/rollers, missing smoke alarm or door latch, cut/missing screens, TV/toilet/AC issues and general disrepair — room quality is low.
Amenities
4
Several amenities reported missing or non-functional: no ice machine, intermittent/no hot water initially, pool not functioning, washer/dryer issues; free parking is positive but overall amenities score is below average.
Value for Money
6
Mixed perceptions: some guests found it cheap and worth the price for location/affordability, while others felt the price (examples: $150–$170) did not match condition — slight positive bias due to multiple guests explicitly calling it good value.
Food and Beverage
8
Free breakfast received positive mentions and was liked by guests; isolated complaints about an unclean/partial coffee pot but overall food/beverage feedback is positive.
Overall Experience
3.1
Overall experience skews negative: repeated accounts of reservation problems, safety/maintenance concerns, cleanliness and amenity failures led many to call the stay poor, despite a handful of positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location
Less than 3 miles from Central Kansas City, Missouri and near Interstate 35, the Oak Tree Inn provides easy access to major attractions with a complimentary shuttle service.

Comfortable Accommodations
Each room at Oak Tree Inn features free Wi-Fi, Cable TV with HBO, a refrigerator, and tea/coffee-making facilities for a relaxing stay.

Relaxing Amenities
Guests can unwind in the outdoor pool and hot tub, stay active at the fitness centre, and benefit from the 24-hour reception for any assistance needed.

Experience comfort and convenience at Oak Tree Inn, just minutes away from key destinations like the University of Kansas Hospital, Sprint Center, and Kansas City Convention Center. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.2
Based on 560 reviews
Cleanliness: 2.5
Service: 6
Location: 9
Room Quality: 3
Amenities: 4
Value for Money: 6
Food and Beverage: 8
Overall Experience: 3.1
G
Golden • couple • us
1
Pros:

No ice machine
No hot water till we asked twice
Bug in bathroom
Staff unfriendly
Couldn't set clock
Asked for refund the night we went in said we couldn't get it until manager came in next day
Didn't know St Luke's was only 10 min away
Overall a bad experience

Bed comfy

Cons:

No ice machine
No hot water till we asked twice
Bug in bathroom
Couldn't set clock
Had to get new batteries for it

2026-10-29 • via Nuitee
C
Christopher • solo_traveller • us
10
Pros:

The location was close to where I needed to go and the facilities were clean

Cons:

No problems with me

2026-10-29 • via Nuitee
Y
Yagaira • couple • us
9
Worth the value with friendly staff
Pros:

The staff was really kind and very helpful. The front desk was attentive and really quick to do the check in process. They have free parking which was a big plus and I didn't have to fill out any additional paperwork for my car. They were very trusting. The housekeeper kept our room clean the entire time and even gave us extra towels with a smile.

Cons:

The bed could have been more comfortable and the room looked outdated but it was worth the value of what we paid so I'm not upset about it. Overall, I would probably stay here again for the affordability and the closeness to all of the places that we wanted to visit.

2026-10-28 • via Nuitee
N
Nava • extended_group • us
8
2026-10-26 • via Nuitee
C
Cassidy • couple • us
2
Do not recommend
Pros:

The location was convenient for getting to explore downtown Kansas City.

Cons:

When I arrived at check-in, the staff was asleep behind the desk with airpods in, so I had to go behind the counter and wake them up. On the first day of our stay, the water was not working in the entire building, and it took several hours for it to be turned back on again. When it was turned on, only the cold water was working, so we didn't have hot water until the end of the first day. Bad smell throughout the building. Staff were generally unhelpful and unaccommodating when asked for requests or help.

2026-10-26 • via Nuitee
A
Autumn • family_with_children • us
3
2026-10-24 • via Nuitee
O
Oliver • family_with_children • de
4
Pros:

Gute Lage. Kostenlos parken. Sehr in die Jahre gekommen.

Cons:

Zimmer hat nach Zigaretten Rauch gestunken. Obwohl das ein Nichtraucher Zimmer war. Haben Luft erfrischer gekauft. Wenn Klima an war, wurde es schlimmer. Und das für 170 dollar die Nacht. Gardine/Rollo war kaputt, also war richtig lüften auch nicht möglich

Laute Schulklasse abends/nachts aufm Flur.

2026-10-23 • via Nuitee
S
Sean • extended_group • us
3
Dirty, not very safe, but cheap.
Pros:

the stay was cheap.

Cons:

The fire alarm in the lobby was going off. My friends door was missing a door latch and screen in their window. Our room had the screen cut out and was missing the smoke alarm. The pool was not functioning despite the website saying it was.

2026-10-22 • via Nuitee
D
David • family_with_children • us
1
Room reservations weren't kept had to be moved to three different rooms this place is shot in the fo
Pros:

The health department would shut it down you're supposed to keep hot food hot this place has gone downhill

Cons:

They did not have my room reservation from a month ago they had to give me another room TV was broke toilet didn't work got another room no shades on the window gave me another room heater / AC had a difficult time working and it looked like Suey she just went down the hall from a prior incident washer and dryer doesn't work this is one of the worst things I've ever witnessed and I'm going to get a hold of KU about it and Baymont

2026-10-21 • via Nuitee
R
ryce • couple • us
1
Pros:

Parking lot was clean

Cons:

No other customers and reservations for double bed but only got king

2026-10-21 • via Nuitee
S
Shkaira • family_with_children • us
3
Terrible for the price $150 wasn't worth it bugs in windows trash on floor
Pros:

Location was good close to our event

Cons:

The room was terrible not cleand no cord in phone to use bathroom was gross coffee pot gross and didn't have all the pieces stains and burn holes on bed spread

2026-10-19 • via Nuitee
M
Mitchell • solo_traveller • us
9
Pros:

Staff was very friendly and accommodating and luv the free breakfast.

Cons:

One room we had something wasn't working. And had to change rooms

2026-10-18 • via Nuitee
T
thibaut • solo_traveller • be
8
Pros:

Quality/ price ratio excellent.

Cons:

The bad side is the lack of insulation between floors. And the exterior aspect which is neglected.

2026-10-16 • via Nuitee
A
Araceli • family_with_children • us
7
7
Pros:

Tranquilo

Cons:

Que tarde una hora para registrarme

2026-10-15 • via Nuitee
Q
Quilan • family_with_children • us
8
2026-10-14 • via Nuitee
B
Brigido • extended_group • us
10
Pros:

Buen servicio y limpieza

Cons:

Todo fue excelente .no tuve ni un problema

2026-10-13 • via Nuitee
C
chalifoux • couple • us
7
The price should have been less
Pros:

Great location

Cons:

Hallway smell, no ice, a piece of curtain fell on my husbands head

2026-10-13 • via Nuitee
R
Rodolfo • extended_group • us
6
2026-10-12 • via Nuitee
S
Sylvia • couple • us
3
2026-10-12 • via Nuitee
D
Deborah • solo_traveller • us
1
2026-10-12 • via Nuitee