Best Western Potomac Mills

Hotels
•
Best Western
8 (837 reviews)
14619 Potomac Mills Road , Woodbridge , us
+1 703-494-4433

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Comfort
Cons:
Service issues
Outdated facilities
Food quality

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness positively, but issues with dead flies and an old room were noted.
Service
8
Service was mixed, with complaints about rudeness and unresponsive staff.
Location
9
Many guests praised the convenient location near restaurants and shops.
Room Quality
7.5
Rooms were described as clean but dated, needing updates and improvements.
Amenities
7.5
Amenities received lower marks due to outdated facilities and limited breakfast options.
Value for Money
8.5
Overall perceived as reasonable value for the price, but some complaints noted.
Food and Beverage
7.5
Breakfast had issues such as being understocked, with mixed reviews regarding quality.
Overall Experience
8.5
Overall experience was good, but several guests felt the hotel did not meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:47

Property Description

Convenient Location
Located just 46 km outside of Washington, D.C., our hotel in Woodbridge, Virginia offers free WiFi and onsite parking for your convenience.

Comfortable Accommodations
Each guestroom is equipped with a coffee maker, work desk, and flat-screen TV. Upgrade to rooms with a microwave, refrigerator, and seating area for added comfort.

Great Amenities
Start your day with a full American buffet breakfast, take a dip in the outdoor swimming pool, and stay active in our on-site fitness centre.

Book your stay at Best Western Potomac Mills to enjoy all these features and more during your visit to the area.

Important information:

Please note, the credit card will be pre-authorized for USD 200 at the time of check-in for up to 4 nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 837 reviews
Cleanliness: 7.5
Service: 8
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8.5
B
Bridgette • solo_traveller • us
1
Pros:

The location was close to the shopping centers

Cons:

My husband was bit by Bed Bugs, and they are spreading

2026-07-25 • via Nuitee
A
Amna • extended_group • us
8
Pros:

I liked their free breakfast and wifi options which made our stay stress-free. The staff was warm welcoming and friendly. The location itself was good too. However, they need to put more lights inside the room. It was a bit gloomy and dark during the night. The lights were not bright enough to see our face or getting ready for the day. I would appreciate if they install better lighting in their rooms.

Cons:

I didn’t like the lightings installed the lamps were too gloomy and didn’t give us the proper lighting needed to see our face and do work or getting ready for the day.

2026-07-24 • via Nuitee
R
Ramon • couple • us
8
Other than that, our stay was great and we will be back.
Pros:

Wonderful breakfast

Cons:

The toilet tank, was running all time, that's bother us, it needs to be fixed, room 605

2026-07-22 • via Nuitee
Y
Yobani • extended_group • us
9
2026-07-21 • via Nuitee
S
Steven • couple • us
10
2026-07-20 • via Nuitee
A
Ann • family_with_children • us
10
I will be back...It is so close to all the wonderful shopping and just a nice getaway
Pros:

The room was excellent.....everything was very good.

Cons:

No oatmeal at breakfast

2026-07-20 • via Nuitee
S
shannonmC5249GU • Friends getaway • Boston, Massachusetts
8
You will not regret this stay!
Pros:

My friend and I stumbled across this place on a whim after driving for over 24 hours. The price was so good that, even after reading the reviews, I was still a little skeptical. I'm happy to say I was completely wrong!
The location is great, and even though we checked in late at night, the staff was incredibly kind, patient with my sleep-deprived brain, and super helpful.
The room was spotless and already at the perfect temperature when we walked in. The towels were folded into cute little shapes, the bathroom was sparkling clean, and the shower had amazing water pressure with plenty of hot water—exactly what you need after a long road trip.
The breakfast area looks really nice too, and I'm hoping to be awake to try some, but honestly, I'm about to curl up on this comfy medium-firm mattress and catch some much-needed sleep.
Overall, this place exceeded my expectations and was such a pleasant surprise. I'd definitely stay here again and highly recommend it. Oh, and one more bonus... checkout isn't until noon, which is always a win!

2026-07-16 • via Tripadvisor
C
Chery • couple • us
10
2026-07-15 • via Nuitee
C
Carole • solo_traveller • us
3
Pros:

Breakfast was hot and fresh with lots of options

Cons:

Lock in room stayed in the lock position and I couldn't get out.

2026-07-15 • via Nuitee
T
Texas Is Home • solo_traveller • us
10
Pros:

Everything was fantastic, including breakfast. If I could give it a higher rating I would. I would definitely stay here again.

2026-07-14 • via Nuitee
T
Terry • solo_traveller • us
4
Never again
Pros:

Not much location

Cons:

Pictures on line did not match room I got. My room was in need of remodel very dated. Mattress very uncomfortable no light bulbs in night stand lamps too for ever for hot water to come out in shower. Had wait 30min to check in due clerk being on break.

2026-07-14 • via Nuitee
S
Smith • extended_group • us
2
2026-07-14 • via Nuitee
L
Leslie • couple • us
10
This will always be our place to stay in this area.
Pros:

The guest services was nice. The young lady who checked us in was wonderful and kind.

Cons:

The joining doors between the 2 rooms felt like we were at an Airbnb. The pool with a life guard was like and the free breakfast was delicious,

2026-07-13 • via Nuitee
S
Simone • solo_traveller • us
10
Relaxing and professional
Pros:

Everything was good, staff was wonderful

Cons:

Lobby was stuffy

2026-07-12 • via Nuitee
S
Samoila • family_with_children • us
6
2026-07-12 • via Nuitee
I
Ivania • family_with_children • us
9
Good location
Pros:

The location was perfect, a lot of places to eat around the area and the mall

Cons:

Breakfast was good but could be better, more variety. Facilites a bit old

2026-07-12 • via Nuitee
T
Trevor • family_with_children • us
9
My stay was exceptional, with outstanding hospitality, and a relaxing atmosphere.
Pros:

The receptionist was welcoming and he made sure to provide us with much-needed details, prior to us going to our room. The lobby was exceptionally clean and neat, and had a pleasant odour. Management provided a healthy, balanced breakfast. This is sooo different from the traditional continental grab and go breakfast that some other hotels provide.

Cons:

We liked our room. It was meticulous, and the location provided a good view. On the contrary, my wife and son had difficulty sleeping, as the mattresses were too soft. My wife ended up with backache, as she spent most of the night trying to find a comfortable position to lie in.

2026-07-10 • via Nuitee
C
Chery • couple • us
10
2026-07-10 • via Nuitee
S
Shenika • couple • us
7
Pros:

Close to restaurants

Cons:

Water in shower wasn't hot enough and the sink water was cold

2026-07-09 • via Nuitee
K
KENYATTA • couple • us
10
2026-07-09 • via Nuitee