Hotel Ruze & Wellness

Hotels
7.8 (1088 reviews)
Horni 154 , Český Krumlov , cz

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cold rooms
Cleanliness issues
High parking prices

Categories

Cleanliness
6.7
Reviews mention 'dirty linens' and 'unclean bathroom', indicating poor cleanliness.
Service
9
Consistent mentions of friendly and helpful staff.
Location
9.2
Multiple reviews highlight the perfect location near main attractions.
Room Quality
6.7
Issues with cold rooms and old windows were noted.
Amenities
7.7
Mixed comments about amenities like pool and spa being too cold.
Value for Money
6.7
Comments indicate dissatisfaction with pricing and lack of basic amenities for the cost.
Food and Beverage
8.2
Breakfast was rated well, although some reviews mentioned a lack of variety.
Overall Experience
8.2
Despite issues, some guests had a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:43

Property Description

Luxurious Historical Setting
Experience five star luxury in a former monastery, blending history with modern comfort in Cesky Krumlov.

Ideal Location for Exploration
Located centrally near the Vltava river and main square, our hotel offers the perfect base to discover the cultural richness of Cesky Krumlov and its surroundings.

Relaxation and Adventure
Indulge in skiing at Lipno Ski area, explore the town's festivals, and unwind with a Thai massage at our wellness centre.

Book now for an unforgettable stay steeped in history and luxury!

Important information:

The hotel is located in the historic center of the town, where no cars are allowed.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 10 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 33 per day.

Location

Guest Reviews

7.8
Based on 1088 reviews
Cleanliness: 6.7
Service: 9
Location: 9.2
Room Quality: 6.7
Amenities: 7.7
Value for Money: 6.7
Food and Beverage: 8.2
Overall Experience: 8.2
J
Joachim • couple • de
7
In die Jahre gekommen, zu teuer für das was geboten wird.
Pros:

Lage und Frühstück.

Cons:

Keine Heizung, auch nicht im Bad. Koffer müssen vom Parkplatz zum Hotel getragen werden. Kein Service an der Bar = Selbstbedienung = no go!!

2026-05-20 • via Nuitee
L
Linn • family_with_children • at
9
Das Hotel ist ein Highlight, auf jeden Fall. Aber die Zusatzleistungen sind teuer.
Pros:

Das Zimmer war super schön, die Lage perfekt, gleich im Zentrum und das Frühstück war sehr gut und hat alle Ansprüche erfüllt. Sehr gut.

Cons:

Der Parkplatz hätte 33 Euro gekostet -das fanden wir nicht angemessen. Wir haben dann außerhalb geparkt, das hat dann nur 1 Drittel gekostet - es war auch nicht weit zu gehen - es war total ok. Schade, dass man für das Parken verhältnismäßig viel verlangt. Auch der Whirlpool hat einiges gekostet, nur der Pool war kostenfrei - wir haben es uns geleistet, weil es uns wichtig war, aber 16 Euro für 30 Min. muss man eben für diese Leistung bezahlen, also Sprudel im warmen Becken. Naja, was soll man dazu sagen? Alles andere war perfekt.

2026-05-19 • via Nuitee
D
Daniel • couple • at
3
Pros:

Die Lage war wirklich voll OK. Frühstück war mittelmäßig.

Cons:

Bilder von den Zimmern entsprechen nicht der Realität.
Personal (Rezeption)war überhaupt nicht Lösungsorientiert.

2026-05-18 • via Nuitee
E
Elkin • family_with_children • co
5
X
Cons:

LA CAMA

2026-05-18 • via Nuitee
H
Heinrich • couple • at
8
Wir kommen gerne wieder
Pros:

Die Räumlichkeiten waren sehr schön. Das Personal sehr freundlich. Wir kommen gerne wieder.

Cons:

Wellness ist überschaubar aber OK

2026-05-18 • via Nuitee
J
Judith • couple • at
8
2026-05-17 • via Nuitee
P
Panut • extended_group • th
8
Pros:

Location

Cons:

Facility

2026-05-17 • via Nuitee
R
Roooman • solo_traveller • pl
9
Chcesz być w sercu Krumlov to zdecyduj się na ten hotel.
Pros:

Atmosfera tego miejsca.
Przed wyborem hotelu często czytam recenzje i cieszę się ze pomimo nieprzychylnych opinii wybrałem właśnie wybrałem to miejsce. Wyśmienite śniadanie, wygodne łóżka to największe atuty tego miejsca, resztę dopełnia Krumlov. Rada dla innych. Szukasz miejsca do parkowania rozważ miesce w pensjonacie Anna, trzy kroki od hotelu..

Cons:

Cena za parking.

2026-05-17 • via Nuitee
A
Alinaalex • solo_traveller • ro
10
2026-05-16 • via Nuitee
T
Timothy • solo_traveller • gb
9
2026-05-14 • via Nuitee
V
Vacation09791425302 • Family
2
A disappointing stay experience
Pros:

The booking website advertised that the room included slippers, a refrigerator, and air conditioning. Upon arrival, none of these were provided. The front desk dismissed the issue as a booking site error, told me to handle it myself, and even suggested buying slippers for an extra fee.

Although the room had an air conditioner labeled for use between May and October, the hotel refused to turn it on during my mid-May stay, claiming the weather was too cool. This restriction was never disclosed on the website. The hotel instead suggested using a fan, but given the visible dust in many corners, this was unacceptable.

Overall, the hotel shifted all responsibility onto others, offered no solutions or compensation, and failed to meet basic expectations of a five-star property. The experience was disappointing and unworthy of its rating.

2026-05-13 • via Tripadvisor
O
Oleksii • family_with_children • ua
10
2026-05-11 • via Nuitee
C
Christian • solo_traveller • de
9
2026-05-09 • via Nuitee
G
Gabriella • couple • hu
9
Történelmi épületben, kiváló szálloda.
Pros:

Nagyon kedves személyzet, tisztaság. Gyönyörű történelémi épület. Mindenhez közel van. Szívből ajánlom!
A reggeli jó volt.

2026-05-06 • via Nuitee
N
nakamura • couple • jp
9
中世にタイムスリップしたような特別な体験
Pros:

ロケーションが良い。
窓からの眺めも最高。

Cons:

特になし

2026-05-03 • via Nuitee
P
Petr • couple • cz
10
2026-04-27 • via Nuitee
E
Eiko • solo_traveller • jp
9
黄昏の素敵な景色が見れて、とても満足です。
Pros:

ロケーションが良い。スーツケースを石畳で引っ張るのは、少しですむ。無料でアップグレードしてくれました。雰囲気もあって、すてき。

Cons:

無いです。

2026-04-12 • via Nuitee
K
Konrad • solo_traveller • at
9
2026-04-12 • via Nuitee
J
juanrK9470OE • Family • Bogota
8
Lovely Stay Overall, Except for Disrespectful Treatment in the Wellness Area
Pros:

We had a really mixed experience at this hotel. On the positive side, the reception staff and the team at breakfast were absolutely wonderful—friendly, attentive, and genuinely welcoming. The rooms were also excellent: spacious, clean, and perfect for traveling with children, which is why we chose one of the larger options.

However, the biggest disappointment—and honestly what overshadowed our stay—was the wellness area. We specifically booked this hotel because of the pool for our kids, but our experience there was very unpleasant. The staff member working in the spa was extremely rude and dismissive toward our family. His attitude was not just unprofessional, but outright disrespectful.

What made it worse was how the situation was handled afterward. When we raised the issue, the manager brushed it off as a “translation problem.” This was frustrating, as we understand enough Czech to clearly know what was said and how it was said.

If you’re considering this hotel mainly for the wellness facilities, I would strongly advise against it. If that’s not important to you, the hotel itself is otherwise quite nice—but the experience in the spa left a very negative impression.

2026-04-11 • via Tripadvisor
J
Janina • couple • pl
9
Ogólnie pełen komfort!
Pros:

Świetne śniadanie i super lokalizacja

Cons:

Brakowało mi płaszcza kąpielowego, w którym można by przejść do sauny i na basen.

2026-04-10 • via Nuitee