The Westin Josun Busan

Hotels
•
Westin
9 (821 reviews)
67, Dongbaek-ro, Haeundae-gu , Busan , kr
+82 51-749-7000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Bathroom issues
High breakfast cost

Categories

Cleanliness
8.39
Overall cleanliness mentioned positively, but some concerns about the bathroom.
Service
9.86
Outstanding service noted, especially from staff members.
Location
9.4
Unbeatable location near Haeundae beach, highlighted as a major positive.
Room Quality
8.35
Mixed reviews on room size and quality, some rooms described as small.
Amenities
9.38
Positive feedback on amenities like the gym and pool.
Value for Money
8.34
Breakfast was considered expensive, impacting overall value perception.
Food and Beverage
8.89
Room service food rated positively; however, breakfast pricing is a concern.
Overall Experience
9.36
Enjoyable stay with a high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:47

Property Description

Luxurious Rooms with Stunning Views
The Westin Josun Busan presents 5-star accommodations with breathtaking views of Haeundae Beach or Gwangan Bridge. Each room is elegantly furnished and equipped with modern amenities, ensuring a comfortable stay.

Abundance of Facilities
Indulge in the indoor swimming pool, spa, and fitness centre during your stay at The Westin Josun Busan. With 6 dining options to choose from, including a buffet restaurant and a Korean eatery, culinary delights await every palate.

Convenient Location and Services
Located just minutes away from Nurimaru APEC House and Haeundae Beach, this hotel offers easy access to key attractions. Additionally, with laundry services, 24-hour reception, and outdoor activity programs, your needs are catered to seamlessly.

Experience luxury and convenience at The Westin Josun Busan - book your stay now for an unforgettable getaway.

Important information:

Breakfast and day-time services at Westin Club Lounge are available for age 7 or older / happy hour are available for age 13 or older, and additional charges are incurred for use other than the standard number of people.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PUS

Location

Guest Reviews

9
Based on 821 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
I
Ilka • extended_group • de
10
2026-08-14 • via Nuitee
I
Ilka • extended_group • de
10
Tolles Hotel direkt am Strand
2026-08-14 • via Nuitee
A
Alexander • solo_traveller • ru
10
2026-08-13 • via Nuitee
J
jaeguk • family_with_children • kr
8
2026-08-13 • via Nuitee
S
seonhee • couple • kr
8
2026-08-12 • via Nuitee
김 • family_with_children • kr
9
2026-08-10 • via Nuitee
M
MISEUNG • solo_traveller • kr
10
2026-08-06 • via Nuitee
M
Min Jung • couple • kr
8
Pros:

오래된 호텔이라 많은 기대 안했는데 생각보다 깨끗하고 위치도 너무 좋았습니다!

2026-08-03 • via Nuitee
W
Wieneke • extended_group • nl
8
Heerlijk!
Pros:

Alles

Cons:

Geen minpunten. Misschien had er een ligt extra kunnen zijn. Nu moet je soms wat langer wachten.

2026-08-03 • via Nuitee
M
Megafire33 • Family
10
Another perfect stay!
Pros:

As a platinum member, we’ve been coming back for the past four years such a great service and the enjoyment that we have here.

박준호 최홍현 김소영 team members drove it home for me with their attention to detail and our needs. Loved their smile and attitude!

2026-07-30 • via Tripadvisor
B
berndsX7948LF • Family
10
Thank you JinBae Pyo!
Pros:

jinBae is a great host. He has been very helpful and kind to the family with his stories, advise and his cocktails. He is the reason to come back to the hotel on one of our future trips.

2026-07-29 • via Tripadvisor
G
Guide62834638193 • Friends getaway • Busan
10
Thank you Evan for greeting us and handling our luggage. It has been a pleasant trip.
Pros:

김기남지배인 완전 추천하고 감사드려요!
이번에 투숙하면서 지배이님 큰 감동을 받았습니다. 무거운 짐도 흔쾌히 받아주시고, 현지인들만 아는 찐 맛집이랑 관광 코스까지 친절하게 알려주셔서 정말 알찬 시간을 보냈어요. 지배인님의 센스 있는 안내 덕분에 이번 여행이 오랫동안 좋은 기억으로 남을 것 같습니다. 친절한 서비스에 다시 한번 감사드립니다!

2026-07-25 • via Tripadvisor
H
Humberto Jose • family_with_children • es
10
2026-07-25 • via Nuitee
K
Khayam • family_with_children • pk
9
2026-07-24 • via Nuitee
T
tdr36 • Family
8
Good Stay with Excellent Service and a Great Location
Pros:

We recently stayed at The Westin Josun Busan and had a generally positive experience.

The hotel's location is one of its biggest strengths. It is situated right by Haeundae Beach and offers beautiful ocean views, with easy access to the waterfront and surrounding area. The property itself is attractive and well-maintained, and the amenities were a nice part of the stay.

The service was consistently excellent. Vanessa and Jiwoong at the front desk, Paul the Duty Manager, Jay Choi and Hyemin in the lounge, and Johee from the concierge team all provided friendly, professional service and were always willing to assist.

That said, our stay was not without issues. Upon arrival, we found bugs in our first room and requested to be moved. After changing rooms, we noticed hairs in the bathtub and on some of the towels. While these housekeeping concerns were disappointing, the staff handled the situation professionally, apologized sincerely, and worked to address the issues as quickly as possible.

The executive lounge was decent, though it was often very crowded and could feel somewhat chaotic during peak periods.

The rooms themselves were comfortable but quite small, particularly the bathrooms. By today's standards, the bathroom felt unusually compact—more reminiscent of a cruise ship cabin than a luxury hotel. Guests accustomed to newer luxury properties may find the room size somewhat limiting.

Overall, The Westin Josun Busan offers a great location, beautiful views, and excellent staff. While the housekeeping issues and smaller room size prevented this from being a standout stay for us, the service team did an admirable job responding to concerns, and we still enjoyed our time at the property.

2026-07-22 • via Tripadvisor
U
Ubbo • couple • us
3
Disappointed for so-called 5 star hotel. Don’t go.
Pros:

Location

Cons:

Completely outdated except the lobby. Rooms are from the 90s.

2026-07-21 • via Nuitee
N
N3489QGbriang • Business • United States
10
Exceptional Stay Every Time
Pros:

A fantastic hotel in an excellent location. The breakfast offers a wide variety of choices, and the Club Lounge serves outstanding food and drinks. As a Marriott Ambassador member, I stay here twice a year for about two weeks at a time, and every visit has been consistently excellent.

The gym and sauna are also top-notch and among the best I’ve experienced.

A special shout-out to Harley Pyo, the Duty Manager and cocktail master in the Club Lounge. He consistently provides exceptional service, makes every guest feel welcome, and crafts outstanding cocktails. He is a true asset to the hotel and one of the reasons I always look forward to returning.

Highly recommended, and I’ll definitely be back.

2026-07-20 • via Tripadvisor
K
Kyung Shim • extended_group • kr
7
2026-07-17 • via Nuitee
C
Cruiser12657877712 • Family • Zurich
10
Exceptional service at the Club Lounge—an unforgettable stay!
Pros:

We had an absolutely amazing stay at The Westin Josun Busan! The level of service here is truly outstanding, especially at the Club Lounge.

We want to give a special shout-out to the Duty Manager, **JinBae (Harley)**. He welcomed us with incredible warmth and hospitality, and even personally crafted delicious cocktails for us, making our evening so memorable.

As vegetarians, we sometimes struggle with food options, but Harley went above and beyond to specially prepare vegetarian dishes for us during Happy Hour. We were deeply touched by his thoughtfulness and attentiveness.

Thank you, Harley, and the team for such a delightful experience. We highly recommend this hotel and can't wait to return!

2026-07-16 • via Tripadvisor
U
Ubbo • couple • us
4
Great location, old hotel, very disappointed for the price
Pros:

Location and food in first floor dining, second floor food was so so

Cons:

Old outdated dirty carpets, for price the hotel should have renovated entirely. Instead only the lobby looks good and everything else is old.

2026-07-16 • via Nuitee