Hotel Estelar La Fontana

Hotels
Hoteles Estelar
8.7 (1795 reviews)
Avenida Calle 127 # 15A - 10 , Bogotá , co

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Clean and comfortable rooms
Good amenities
Cons:
Limited dining options
Noise between rooms
Breakfast overcrowding

Categories

Cleanliness
8.41
The hotel is noted for its cleanliness, though had some minor issues like the lack of hygiene supplies.
Service
9.18
The staff is frequently praised for being attentive and helpful, contributing positively to the experience.
Location
9.02
The location is mentioned positively, with good accessibility and pleasant surroundings.
Room Quality
8.67
Rooms are described as comfortable and well-maintained, though noise was a concern.
Amenities
8.6
Amenities are generally good, including breakfast variety, but some areas could improve.
Value for Money
8.66
Prices are considered fair for the quality and service offered, though some found it pricey.
Food and Beverage
8.21
Breakfast variety could be improved, and some guests expressed dissatisfaction with the dining options.
Overall Experience
8.88
Overall, guests enjoyed their stay, indicating a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:29

Property Description

Luxurious Rooms and Amenities

Hotel Estelar La Fontana, located in the north of Bogota, offers luxurious rooms with air conditioning and flat-screen TVs. Each room is equipped with a minibar, satellite TV, and a private bathroom for your comfort and convenience.

State-of-the-Art Fitness Center

Enjoy the latest exercise equipment at Estelar La Fontana's fitness center, which also offers spinning and aerobics classes. Relax after your workout in the sauna or hydromassage tub available on-site.

Dining Excellence

Indulge in international cuisine at Tonnarello restaurant for breakfast or head to Plaza Cafe for light meals and beverages. For a more laid-back atmosphere, unwind at Maki Bar with refreshing drinks and a cozy ambiance.

Experience luxury and comfort at Hotel Estelar La Fontana. Book your stay now!

Important information:

When booking more than 9 rooms, special conditions and supplements may apply.

Please note that Colombian residents abroad and foreign guests are tax-exempt when buying a tourist package (accommodation plus service). A Visa TP—11 or Permiso-5 5 / PTP—5 tourist visa must be presented upon arrival.

If you travel with your child under 18, you must present the minor’s identification document and the document corroborating the first degree of consanguinity or first degree of civil kinship.

If the minor does not travel with his parents, the responsible adult must deliver at the reception, in addition to the minor’s identification document, the parents’ permission with personal presentation before a notary public, and a copy of the identification document of those who gave the authorisation. Without this documentation, minors will not be allowed in the hotel. This is in accordance with the law.

Breakfast is not included for children under 11 years old when using existing beds and should be paid at the hotel upon check-in. Meal plans are not included.

All minors under 18 years of age also need to present a valid ID with a photo to prove their identity and that of their parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, he must present a written authorisation for the minor to check into the hotel.

Please note that a maximum of 1 pet is allowed per room (up to 13 kg).

Pets cannot be left unattended. Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Pets are welcome for an additional fee of $130,000 COP per night. Dogs and cats are welcome. One per room (up to 13 kg). Pets cannot be left unattended. Select rooms only; restrictions apply. To request pet-friendly rooms, please contact the property at the number on your booking confirmation.

Remember that Hoteles Estelar does not request bank information, passwords, security codes or credit or debit card details through WhatsApp, phone calls, text messages (SMS) or unverified emails.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 110,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1795 reviews
Cleanliness: 8.41
Service: 9.18
Location: 9.02
Room Quality: 8.67
Amenities: 8.6
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.88
L
Luismariajas solo_traveller ar
10
2026-05-20 via Nuitee
L
Luismariajas solo_traveller ar
10
Pros:

Excelente todo.Exepcional desayuno incluido.

2026-05-20 via Nuitee
W
Walter solo_traveller nl
8
Pros:

Breakfast was excellent

Cons:

Dirty bathroom upon arrival
TV controller did not work properly

2026-05-19 via Nuitee
G
Gary Alberto family_with_children co
10
Pros:

Ambiente cómodo y seguro.

2026-05-19 via Nuitee
R
Rolf solo_traveller nl
9
Zeer mooi hotel en zeker een aanrader!
Pros:

Hotel Estelar La Fontana heeft uitzonderlijk vriendelijk personeel, welke helpen bij iedere situatie.

Cons:

De douche is wat gedateerd en het water loopt snel onder de deur door, waardoor de hele badkamer onder loopt. Vooral met kleine kinderen wordt het heel nat!
Het raam kan niet op een kier en er is geen ventilatierooster, waardoor het lastig is even de kamer te luchten.

2026-05-16 via Nuitee
J
Julian solo_traveller co
1
2026-05-16 via Nuitee
A
Alonso Mera couple ec
10
2026-05-15 via Nuitee
F
Fredy couple co
9
Pros:

Amazing Breakfast

Cons:

Noise due to interior renovations

2026-05-13 via Nuitee
I
IannisausWien Friends getaway Vienna
6
Very nice hotel, just so far from anything.
Pros:

The location is in a quieter area, directly across the road from a shopping mall, but few shops on the street. It is far removed from the center, and with the horrible traffic in Bogota, any cab or uber trip takes at least 30 to 45 minutes. It can take even longer during high traffic times.
The atmosphere is subdued and quiet, with a very 1970's feel.
The rooms were very nice, with a comfortable bed, but the hallways need some painting in some spots (particularly near the elevators) and the overhead lights have a build up of insects. Otherwise, I found the hotel very clean.
Service was excellent, and the staff was VERY helpful and attentive.
As for Amenities, there was a cafe on the premises, with a very nice staff, and the hotel restaurant was excellent. The bar downstairs wasn't open very late, unfortunately. And there was a gift shop that never seemed to be open.

2026-05-12 via Tripadvisor
A
Adolfo couple co
9
Muy buen hotel
Pros:

Buen desayuno. Excelente ubicación y buen precio.

Cons:

Un poco de ruido en la habitación por obras en piso superior.

2026-05-11 via Nuitee
D
Díaz solo_traveller do
10
Pros:

Todo

Cons:

Los empleados siempre tienden a pedir propina como que es obligatorio.

2026-05-11 via Nuitee
R
RITA family_with_children co
10
Fin de semana en la Fontana
Pros:

Todo! Fuimos en familia y nos encantó

2026-05-09 via Nuitee
H
Hillary family_with_children co
4
Terrible
Pros:

La ubicación

Cons:

Fue una semana insoportable, el olor de las habitaciones impedía descansar, en la noche era desagradable abrir la puerta del baño del olor tan horrible que salía. El desayuno regular, frío. Siempre me he hospedado pero esta vez fue pésimo el servicio.

2026-05-07 via Nuitee
S
Shannon solo_traveller au
6
2026-05-07 via Nuitee
G
Guerrero couple co
10
2026-05-07 via Nuitee
M
MANUEL ALBERTO solo_traveller pa
10
Genial!
Pros:

Todo

Cons:

Nada

2026-05-06 via Nuitee
V
Victor Andrés couple co
9
2026-05-06 via Nuitee
A
ANTONIO solo_traveller ve
9
Podría repartirla
Pros:

Excelente infraestructura, atención, areas y ubicación

Cons:

Servicio de camarera que no estuvo a la altura,
Reponiendo los líquidos de higiene y papel de baño

2026-05-04 via Nuitee
A
Aivel couple ve
10
Excelente
Pros:

El espacio de la habitacion King es muy amplio, el baño tambien, el agua caliente exceelente

Cons:

Lo unico que no me gustó es que mi esposo y yo estamos acostumbrados a bajar en pijama y sandalias de playa al desayuno en todos los hoteles en los que nos hemos hospedado siempre y solo aqui esta prohibido no asistir en vestimenta semi formal al restaurant, eso le quita placer a mis vacaciones

2026-05-03 via Nuitee
G
Gabriela solo_traveller br
7
Otimo
Pros:

O cafe da manha é excelente e os funcionarios são super simpaticos. O hotel é antigo e parece que passou por uma reforma, não é muito moderno, e o chuveiro demora horas pra esquentar a agua, mas o custo beneficio é mt bom! O restaurante japones do hotel é mt bom!

2026-05-03 via Nuitee