Embassy Suites Hotel Winston-Salem

Hotels
•
Hilton Worldwide
7.2 (141 reviews)
460 N Cherry St, Winston-Salem, North Carolina, 27101 , Winston-Salem , US
1-336-724-2300

listing image 1
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Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Wheelchair accessible
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Cons:
Rooms need renovation
Issues with check-in process

Categories

Cleanliness
7.3
Several reviews mention the hotel being clean, but one comment reflects a run-down appearance.
Service
8.3
Multiple mentions of friendly and attentive staff creating a positive experience.
Location
7.8
Proximity to downtown was appreciated, though specific issues were noted with the check-in process.
Room Quality
5.8
Concerns about the condition of rooms, with reports of smoking odors and general wear.
Amenities
6.8
Basic amenities mentioned positively, but certain issues like the non-functioning phone detracted points.
Value for Money
6.8
Some guests felt the experience warranted the cost, though certain issues affected overall value.
Food and Beverage
7.8
Breakfast was noted as a positive aspect.
Overall Experience
7
General sentiment reflects some positives, particularly in service, but is countered by room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:12

Property Description

Discover the perfect blend of comfort and convenience at the Embassy Suites Hotel Winston-Salem, your gateway to exploration in this vibrant city.

Recreational Amenities
Indulge in our indoor pool and stay fit year-round at our 24-hour fitness center. Enjoy complimentary access to high-speed wireless internet throughout the hotel and a grand banquet hall, perfect for any occasion.

Dining Experience
Savor delectable dishes at E'teri Restaurant and Bar, or unwind with room service during limited hours. Don't miss our complimentary continental breakfast, served daily to start your day right.

Comfortable Accommodations
Retreat to one of our 146 spacious guest rooms, each featuring modern amenities such as refrigerators, microwaves, and private balconies to enhance your stay. Entertainment awaits with MP3 docking stations and cable programming.

Your ideal getaway is just a booking away—reserve your room at Embassy Suites Hotel Winston-Salem today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSO

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 141 reviews
Cleanliness: 7.3
Service: 8.3
Location: 7.8
Room Quality: 5.8
Amenities: 6.8
Value for Money: 6.8
Food and Beverage: 7.8
Overall Experience: 7
R
Robert • extended_group • de
7
Cons:

Parking is too expensive and sometimes it was not correct working

2026-05-21 • via Nuitee
C
Clayton • couple • us
7
Not much sleep
Pros:

Parking was close

Cons:

Street noise at night

2026-05-21 • via Nuitee
D
Della • couple • us
10
2026-05-13 • via Nuitee
B
Brittany • family_with_children • us
8
2026-05-13 • via Nuitee
N
Nancy • extended_group • us
10
Great Place!!!
Pros:

Great location, Breakfast was great!!!

Cons:

Cant think of anything.

2026-05-07 • via Nuitee
B
Brenda • family_with_children • us
10
Pros:

Everything

2026-05-06 • via Nuitee
S
Scott Dobbins • solo_traveller • us
10
2026-05-04 • via Nuitee
N
Nora • family_with_children • us
8
2026-04-25 • via Nuitee
E
Edward • solo_traveller • us
6
2026-04-21 • via Nuitee
C
Cheryl • couple • us
10
2026-04-16 • via Nuitee
J
Justin • couple • us
8
2026-04-13 • via Nuitee
L
Luisa A R • solo_traveller • us
10
2026-04-13 • via Nuitee
B
Briana • solo_traveller • us
9
Exceptional
Pros:

The room was amazing, the decor was beautiful walking in, and the staff was friendly.

Cons:

The one way street coming in! Traffic is awful but the view is beautiful! The shower was slow to drain water.

2026-04-11 • via Nuitee
N
Naomi • family_with_children • us
7
2026-04-10 • via Nuitee
J
jose amos • couple • es
10
Pros:

La amplitud de la habitación

Cons:

El ruido de la calefacción

2026-04-09 • via Nuitee
J
Journey36430881409 • Business
10
Excellent breakfast experience
Pros:

Lashanda was a great breakfast host!!

2026-04-08 • via Tripadvisor
M
Megan • family_with_children • us
8
Pros:

Convenient location for what we needed. The pool was nice. Beds were comfy

Cons:

Breakfast was good what we were able to have. A lot
Of stuff was “out” -no juice, yogurt, grits, fruit, or milk. The pool had no clean towels, and the room only had 3 towels when they were told
There would be 5 guests.

2026-04-07 • via Nuitee
N
Nathaniel • solo_traveller • us
10
2026-04-06 • via Nuitee
B
Barbara • solo_traveller • us
9
2026-04-05 • via Nuitee
C
Celina • family_with_children • us
10
Wonderful
Pros:

Wonderful stay staff was amazing and they have the snack hour and complimentary drinks for adults and kids I’ve been to several of their locations and I’m always impressed!!

2026-04-03 • via Nuitee