Zeynep Sultan Hotel

Hotels
9 (549 reviews)
Zeynep Sultan Camii Sk. 25 Sultanahmet , Istanbul , tr
+90 212 514 50 01

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Central location
Cons:
Cleanliness issues
Room size
Disrespectful service by management

Categories

Cleanliness
8
Issues reported with cleanliness, including a cockroach found in the room and inadequate cleaning.
Service
10
Generally positive experiences with friendly staff, though a significant issue with the General Manager's behavior was mentioned.
Location
10
Multiple positive comments on the central location making it easy to access attractions.
Room Quality
8
Complaints about room size, lack of ventilation, and mattress issues noted.
Amenities
9
Some comments regarding the amenities were positive, but there were also complaints about lack of basic amenities like an iron.
Value for Money
9
Perceived high prices for the hotel transfer and charges for water, affecting overall value.
Food and Beverage
9
Breakfast received mixed reviews, described as okay, but not outstanding.
Overall Experience
9
Overall experiences varied greatly; positive in certain areas but significant issues led to a less favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:38

Property Description

Historical Charm
Zeynep Sultan Hotel offers a unique experience, transporting guests back to Ottoman times with its picturesque view of domes and minarets in Sultanahmet.

Modern Comforts
The hotel ensures a comfortable stay with air-conditioned rooms featuring satellite TV, minibar, and en suite bathrooms. Guests can also relax on the panoramic roof-top terrace while enjoying drinks and gazing at the Hagia Sophia.

Convenience and Hospitality
With a 24-hour reception desk and staff ready to assist in planning visits to nearby attractions like the Topkapi Palace and Blue Mosque, guests can explore Istanbul effortlessly. Additionally, free WiFi and proximity to local cafes and restaurants make Zeynep Sultan a perfect choice for your stay in Istanbul.

Book now to immerse yourself in the rich history and warm hospitality of Zeynep Sultan Hotel.

Important information:

Please note that there is no elevator at the property.

Zeynep Sultan Hotel offers happy hour from 17:00 until 19:00 with complimentary tea, coffee and cookies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 549 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
N
Nevine • solo_traveller • eg
10
Pros:

Excellent location, wonderful staff. Rooms are very clean

Cons:

Rooms are very small.

2026-07-25 • via Nuitee
A
Amela • extended_group • de
8
2026-07-20 • via Nuitee
M
Meruyert • couple • sa
7
2026-07-12 • via Nuitee
M
Meruyert • couple • sa
7
2026-07-12 • via Nuitee
D
Dorobantu • family_with_children • ro
10
Pros:

Camera curată terasa frumoasă

Cons:

Nu are parcare

2026-07-12 • via Nuitee
G
Georgeta • extended_group • ro
10
A fost un weekend reusit
Pros:

Amplasare centrala,
cochet si curat

2026-07-12 • via Nuitee
A
Abdul-Rehman • couple • ca
8
Not bad
Pros:

Location

Cons:

No comment

2026-07-11 • via Nuitee
A
Arash Mnasouri • solo_traveller • ir
9
2026-07-08 • via Nuitee
C
Carmel • couple • gb
9
A great place to stay, great value and ideal location
Pros:

Location is excellent - walking distance from all old city sites and close to Tram 1 and Sirceki station
Rooftop terrace is lovely
Staff great and Sylvester the cat is an added bonus

Cons:

Bath towels a little ‘tired’

2026-07-08 • via Nuitee
O
Olesya • couple • ru
8
Pros:

Местоположение!
Рядом все значимые места!

2026-07-03 • via Nuitee
W
Wolfgang • solo_traveller • us
8
convenient stay close to the main attractions
Pros:

convenient stay close to the main attractions

2026-06-29 • via Nuitee
1
189paulap • Couples
10
Lovely hotel
Pros:

Hotel located in old Istanbul within walking distance to many attractions, restaurants, and shops. Hotel is quiet and clean, staff friendly and helpful with booking attractions/ activities for us. Breakfast on the terrace was lovely, the food delicious. Our room was small but cozy and clean, we were very happy with our stay.

2026-06-23 • via Tripadvisor
F
Francesca Carolei • family_with_children • it
10
Pros:

vicinissimo a piazza Sultanahmet, in zono moltro tranquilla, davanti ad Hagia Sophia, camere molto silenziose e pulitissime, ottima colazione

2026-06-21 • via Nuitee
C
Cristina • solo_traveller • ro
10
Pros:

Very nice location, very friendly and helpful staff, clean rooms, we absolutely loved it!

2026-06-09 • via Nuitee
E
Elisabeth • extended_group • at
9
Perfekt!
Pros:

Lage direkt neben der Hagia Sophia . Traumhafte Dachterrasse, wo man Frühstücken kann und den Nachmittagstee bekommt mit Cookies. Superfreundliches Personal! Sehr empfehlenswert!!

2026-06-02 • via Nuitee
I
Ines • family_with_children • de
9
Sehr zu empfehlen
Pros:

Es war sehr sauber und das Personal sehr höflich. Die Lage ist unschlagbar. Innerhalb von 10 Minuten ist die Hagia Sofia, Blaue Moschee und Topkapi Palast erreichbar. Wir haben den Shuttle Service genutzt. Das fand ich sehr gut, weil keine Diskursionen mit Taxifahrern. Sehr schön fand ich auch den kostenlosen türkischen Tee mit Gebäck auf der Terrasse am Nachmittag. Gute Restaurants in der Nähe. Probiert das Foodie.

Cons:

Ich hatte wie oft Probleme mit den Kissen.

2026-05-31 • via Nuitee
2
248zhibekb • Family
8
Great location and breakfast!
Pros:

The location is the best assets of this boutique hotel. The staff is very friendly and helpful. The breakfast was very nice and quite wide variety of choices. Me and my mom really enjoyed the view from the breakfast terrace which overlooks the mosque.

2026-05-24 • via Tripadvisor
J
James • extended_group • gb
9
2026-05-22 • via Nuitee
N
Natalia • solo_traveller • it
10
2026-05-20 • via Nuitee
N
Natalia • couple • it
10
2026-05-20 • via Nuitee