Zeynep Sultan Hotel

Hotels
9 (567 reviews)
Zeynep Sultan Camii Sk. 25 Sultanahmet , Istanbul , TR
+90 212 514 50 01

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Central location
Cons:
Cleanliness issues
Room size
Disrespectful service by management

Categories

Cleanliness
8
Issues reported with cleanliness, including a cockroach found in the room and inadequate cleaning.
Service
10
Generally positive experiences with friendly staff, though a significant issue with the General Manager's behavior was mentioned.
Location
10
Multiple positive comments on the central location making it easy to access attractions.
Room Quality
8
Complaints about room size, lack of ventilation, and mattress issues noted.
Amenities
9
Some comments regarding the amenities were positive, but there were also complaints about lack of basic amenities like an iron.
Value for Money
9
Perceived high prices for the hotel transfer and charges for water, affecting overall value.
Food and Beverage
9
Breakfast received mixed reviews, described as okay, but not outstanding.
Overall Experience
9
Overall experiences varied greatly; positive in certain areas but significant issues led to a less favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:38

Property Description

Historical Charm
Zeynep Sultan Hotel offers a unique experience, transporting guests back to Ottoman times with its picturesque view of domes and minarets in Sultanahmet.

Modern Comforts
The hotel ensures a comfortable stay with air-conditioned rooms featuring satellite TV, minibar, and en suite bathrooms. Guests can also relax on the panoramic roof-top terrace while enjoying drinks and gazing at the Hagia Sophia.

Convenience and Hospitality
With a 24-hour reception desk and staff ready to assist in planning visits to nearby attractions like the Topkapi Palace and Blue Mosque, guests can explore Istanbul effortlessly. Additionally, free WiFi and proximity to local cafes and restaurants make Zeynep Sultan a perfect choice for your stay in Istanbul.

Book now to immerse yourself in the rich history and warm hospitality of Zeynep Sultan Hotel.

Important information:

Please note that there is no elevator at the property.

Zeynep Sultan Hotel offers happy hour from 17:00 until 19:00 with complimentary tea, coffee and cookies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

9
Based on 567 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
J
Jean-Luc • solo_traveller • fr
9
Pros:

La proximité des sites touristiques, l'accueil et la disponibilité ( avec une mention spéciale pour Ali , réceptionniste, et la variété du petit déjeuner.

Cons:

La chambre était un peu étroite, pas de chaîne française dans la panoplie des menus télévisés (mais une belle part en russe!)
Un problème de voisins bruyants un soir dans le couloir n'a pas donné lieu à l'intervention du veilleur !

2026-09-16 • via Nuitee
H
Hana • family_with_children • ba
10
Great!
Pros:

It was pleasant stay. Location is awesome! You woke up and go to terace from which you see Hagia Sofia. Just wonderful!

2026-09-15 • via Nuitee
E
Edward • couple • au
8
Brilliant location with friendly staff
Pros:

The location was central to most of the iconic sites of the Sultanahmet area. The terrace was a calm oasis for breakfast and an afternoon tea.

Cons:

The door to our room moved with the vacum of other doors opening on the floor, we wedged a free slipper in and it did the trick. The AC was a little noisy but again not a big issue for us and slept really well.

2026-09-14 • via Nuitee
Z
Zsuzsanna • family_with_children • hu
9
Barátságos és tiszta hotel.
Pros:

A hotel nagyon közel van az övárosi részben lévő nevezetességekhez, a nyüzsgő belvároshoz is!
Bőséges reggeli , nagyon kedves személyzet volt a szállodában!

2026-09-14 • via Nuitee
J
Johannes • couple • za
9
Very good value!
Pros:

Location can hardly be better.

2026-09-14 • via Nuitee
S
Stefano • family_with_children • it
9
2026-09-12 • via Nuitee
N
Natalia • couple • ru
10
2026-09-12 • via Nuitee
N
Nathaniel • solo_traveller • gb
8
Pros:

You can't get a much better location if you're visiting for all the tourist attractions in Istanbul, and really close to the tram stop

Cons:

Everything was good

2026-09-12 • via Nuitee
P
Paula • couple • es
7
Pros:

La ubicación

Cons:

La primera noche nos encontramos una cucaracha en el baño, pero no volvió a pasar.

2026-09-08 • via Nuitee
P
Pavel • solo_traveller • ru
8
Pros:

Расположение супер! Все рядом, при этом на улице в общем-то тихо.

Cons:

1. Самое слабое место это завтрак. Выбор очень скромный, сами продукты среднего качества и минимум ротации, НО, придя к началу завтрака мы обнаружили что многое (типа сыра или нарезки арбузов) может храниться со вчерашнего дня. 🙈

2026-09-06 • via Nuitee
M
Marta • solo_traveller • pl
8
Pros:

Doskonała lokalizacja. W pokojach były pewne niedociągnięcia np. kran zamontowany tak że woda leci poza umywalkę, ale cena za nocleg nie była wysoka. Na śniadaniu spory wybór produktów.

2026-09-05 • via Nuitee
G
Germán • family_with_children • co
5
2026-09-05 • via Nuitee
I
Ina • couple • za
10
2026-09-04 • via Nuitee
M
Máté • extended_group • hu
10
Very nice stay, would definitely come back.
Pros:

Perfect location and helpful staff. The rooms were clean and well equipped with everything. Would definitely come back.

Cons:

To access some rooms you have to climb a lot of stairs, might be inconvenient for the elderly.

2026-09-04 • via Nuitee
N
Nayla • family_with_children • gb
8
Pros:

Amazing location near the blue mosque, tram line, restaurants and shops

2026-09-03 • via Nuitee
B
balint • extended_group • ro
9
Pros:

Locația hotelului este foarte bună, central, aproape de multe obiective de vizitat din Istanbul, aproape de stație de tramvai. M-as întoarce cu plăcere la acest hotel, având în vedere mai ales prețul.

Cons:

Spațiul e puțin cam mic pt camera cu 3 paturi. Ferestrele camerei au dat spre un zid, dar având în vedere ca timpul petrecut în camera era doar noaptea când dormeam nu ne-a deranjat.

2026-08-28 • via Nuitee
M
Mihaela • solo_traveller • ro
8
2026-08-27 • via Nuitee
L
Linda • solo_traveller • za
10
I felt very welcome and staff were very helpful.
Pros:

I could walk to the major tourist attractions.

Cons:

No complaints.

2026-08-27 • via Nuitee
M
Mahmoud • family_with_children • ae
9
Pleasant stay
Pros:

Location and breakfast

Cons:

Small rooms

2026-08-25 • via Nuitee
M
Mahmoud • family_with_children • ae
9
2026-08-25 • via Nuitee