Ruby Lucy Hotel London by IHG

Hotels
8.9 (2732 reviews)
100-108, Lower Marsh , London , gb
+44 20 3475 3460

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Lovely staff
Comfy beds
Cons:
Overpriced rooms
Bar not well-stocked
Limited breakfast options

Categories

Cleanliness
8.6
The room was clean and seemed okay, but there was an issue with the smoke alarm.
Service
9.6
Lovely staff and great service, but the bar could be better stocked.
Location
9.6
Great location near Waterloo Station, convenient for getting around London.
Room Quality
8.1
Some rooms overpriced and not as spacious as advertised.
Amenities
9.1
Functional amenities with nice touches like coffee facilities in the corridor.
Value for Money
8.1
Massively overpriced for the quality received.
Food and Beverage
8.6
Breakfast was good, but breakfast choices were somewhat limited.
Overall Experience
9.5
Fun boutique hotel experience with some quirks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:16

Property Description

Central Location

Located in the heart of London's Lambeth district, Ruby Lucy Hotel London offers easy access to iconic landmarks such as Big Ben, Houses of Parliament, and Westminster Abbey, all within a short distance from the hotel. With Waterloo Station just 600 meters away, exploring the city is a breeze.

Modern Amenities

Experience comfort and convenience in our air-conditioned rooms, each equipped with free WiFi, a flat-screen TV, and a safety deposit box. Enjoy a restful night's sleep with our cozy bed linens and fluffy towels provided in every room.

Delicious Breakfast Options

Start your day right with our daily breakfast offerings, featuring a variety of buffet, continental, and vegetarian options to suit every palate. Fuel up for a day of sightseeing in London!

Book your stay at Ruby Lucy Hotel London now to enjoy a memorable and hassle-free experience in the heart of the city.

Important information:

Please note that the hotel accepts credit card payment only. Cash payments are not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 2732 reviews
Cleanliness: 8.6
Service: 9.6
Location: 9.6
Room Quality: 8.1
Amenities: 9.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 9.5
G
Graham • solo_traveller • ae
9
2026-07-25 • via Nuitee
J
Jo • solo_traveller • gb
10
2026-07-24 • via Nuitee
W
Windsor • extended_group • gb
5
Pros:

The area was unpleasant, Grafitti, take out restaurants - such a shame as the hotel is lovely just seems to be in the wrong place.

Cons:

The area, felt "closed" and run down

2026-07-23 • via Nuitee
G
Giuseppe • solo_traveller • it
9
Pros:

La posizione rispetto alla stazione di waterloo
Il contesto della strada dove si trovava l'albergo
Lo staff e la sua disponibilità

Cons:

Ho avuto una camera con bagno per andicappati. Se pure molto grande il bagno il lavandino era minuscolo. era quasi impossibile non far cadere acqua a terra. Sarebbe da sostituire con uno più grande.

2026-07-23 • via Nuitee
S
salem • family_with_children • qa
10
2026-07-22 • via Nuitee
J
Julia • couple • gb
8
Good location friendly staff quirky room everything you needed
Pros:

Good location friendly staff quirky room everything you needed

2026-07-21 • via Nuitee
C
Corrienne • couple • gb
9
Loved the area and the hotel
Pros:

Great options/variety

Cons:

Booked for a second night and wasn't as easy to make the booking go through (and shame the staff couldn't assist as all online which I appreciate is your overall business process).

2026-07-20 • via Nuitee
T
Terry • solo_traveller • us
10
Pros:

Very nice place to stay and the staff was professional and courteous.

Cons:

N/A

2026-07-18 • via Nuitee
R
Raychelle • solo_traveller • us
10
Pros:

Loved every minute! The staff were very kind, welcoming, and helpful. I only wish we were able to stay longer. Will be back on our next stop in London. Fantastic!

2026-07-18 • via Nuitee
B
Brendan • extended_group • au
10
2026-07-17 • via Nuitee
A
Achim • couple • de
9
Empfehlenswert
Pros:

Gut gelegen

2026-07-15 • via Nuitee
G
Gemma • couple • gb
10
Have stayed here twice now, always great.
Pros:

Lovely hotel, really friendly and helpful staff. You can choose a free cocktail instead of getting your room cleaned which is nice.

2026-07-13 • via Nuitee
M
Michelle • family_with_children • us
10
Lovely stay for solo or a comfortable pair
Pros:

What a welcoming comfortable stay! Super friendly staff, fun lobby bar with swings at the entrance, bright airy rooms with floor to ceiling windows. Bright thanks to the lack of solid interior walls, toilet and shower were enclosed in glass

Cons:

Minor things: we only had 1 bath towel and a hand towel for the 2 of us, we could have requested additional ones.

2026-07-12 • via Nuitee
W
Will • couple • gb
8
2026-07-12 • via Nuitee
S
Sandra • family_with_children • de
10
2026-07-12 • via Nuitee
E
Edmund • extended_group • de
9
Wir haben uns sehr wohlgefühlt. Immer wieder gerne
Pros:

sehr freundliches, junges Personal, reichhaltiges Frühstück, Top-Lage zentral und ruhig, U-Bahn (Waterloo) nur 250mtr. entfernt, Klimaanlage, Kaffee- und Teebar zentral im Flur.

Cons:

fehlende Ablagemöglichkeiten für Kleidung im Zimmer, kein Kühlschrank bei 30Grad Aussentemperatur,

2026-07-12 • via Nuitee
M
Marleen • family_with_children • be
9
2026-07-11 • via Nuitee
K
Karen • solo_traveller • gb
10
Pros:

Friendly staff

2026-07-09 • via Nuitee
D
De Leeuw • family_with_children • be
8
Pros:

Fijn verblijf, leuke buurt en zeer aardig personeel. Roman, Emily, Ali, Vini, Su en Many waren altijd vriendelijk en behulpzaam.

2026-07-08 • via Nuitee
T
Tamara • family_with_children • at
10
Absolute Empfehlung-Top Lage
Pros:

Top Lage, super Frühstück und absolute Empfehlung für einen Städtetrip. Die Atmosphäre im Hotel ist toll und es ist super zentral gelegen. London Eye, Southbank, Houses of Parliament ist in Gehweite. U-Bahn gleich ums Eck.

Cons:

Nichts.

2026-07-08 • via Nuitee