Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Hotels
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Super 8
7.4 (843 reviews)
417 Historic Nature Trail , Gatlinburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Pets allowed
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.23
Common sentiment notes that the property was not very clean, with trash reported.
Service
8.7
Staff communication was noted as excellent, indicating good service.
Location
8.24
Several reviews highlight the location as being very convenient.
Room Quality
7.19
Mixed reviews on room quality; some mention issues with pillows and cleanliness.
Amenities
6.72
Breakfast options were noted as limited and some amenities were lacking.
Value for Money
7.68
Generally considered a good value, though pet charges were criticized.
Food and Beverage
6.73
Breakfast falls short of expectations with limited options.
Overall Experience
7.7
Experience was largely positive despite some significant downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:39

Property Description

Convenient Location
Situated in Gatlinburg town center, a short stroll from the Space Needle observation tower, Super 8 Gatlinburg Downtown offers a prime location for exploring the area.

Comfortable Accommodations
Each room comes equipped with a refrigerator, Cable TV with HBO, coffee-making facilities, and a work desk, ensuring a comfortable stay for all guests.

Relaxing Amenities
Guests can unwind in the lobby by the large brick fireplace, enjoy complimentary coffee, and make use of the free WiFi throughout the property. Additionally, a continental breakfast is served every morning.

Experience the best of Gatlinburg with Super 8's convenient location and cozy amenities. Book your stay now for a memorable getaway!

Important information:

Please be advised the hotel swimming pool and hot tub is closed until July 2021.

If you have pets, you need to inform property in a day ahead.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 843 reviews
Cleanliness: 6.23
Service: 8.7
Location: 8.24
Room Quality: 7.19
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 6.73
Overall Experience: 7.7
R
Rabia • couple • us
10
Great experience. Very comfortable bed
Pros:

Clean room, nice smell, the location is great, calm, nice bed.

Cons:

Nothing

2026-06-19 • via Nuitee
T
terrylee • solo_traveller • us
8
2026-06-17 • via Nuitee
V
Verializ • couple • us
8
2026-06-17 • via Nuitee
C
Caron • couple • us
8
Very nice!!
Pros:

Clean, staff was very nice,good location!!

Cons:

Nothing really

2026-06-13 • via Nuitee
C
Charles • couple • us
10
We were very comfortable and liked the amenities such as the pool and free breakfast.
Pros:

Liked its proximity to the center of town

Cons:

The rooms could use a good heavy duty scrubbing. It’s clean, but it’s also an older hotel.

2026-06-12 • via Nuitee
W
William • solo_traveller • us
10
2026-06-11 • via Nuitee
J
Jill • solo_traveller • us
3
Pros:

Location

Cons:

The Room had human or animal fecal matter on it.

2026-06-11 • via Nuitee
C
Cassandra • couple • us
1
2026-06-10 • via Nuitee
C
Cheadle • solo_traveller • us
10
Amazing and lovely staff!
Pros:

Everything besides the shower curtain

Cons:

The shower curtain let the bathroom floor get soaked

2026-06-07 • via Nuitee
A
Anita • solo_traveller • ie
7
Pros:

Location. Location. Location.

Cons:

Size of toilet. Smokers outside door. Should be a designated smoking area or designated non smoking floors. Very poor breakfast choice and quality.

2026-06-07 • via Nuitee
J
jetjet3135 • Friends getaway
4
Stay elsewhere unless you need the cheapest
Pros:

Rooms were large but some days didn't even pick up towels or make bed. Out of date rooms but they were large and clean enough. Breakfast terrible. Heated frozen eggs and sausage 2 types of cereal apples bread for toast. Spend a bit more and stay elsewhere.

2026-06-05 • via Tripadvisor
F
farooq • extended_group • sa
6
Pros:

Location

Cons:

Staff was non cooperative, Breakfast menu was very limited and finished by 8:30 am and staff refused to provide milk ,eggs etc .

2026-06-04 • via Nuitee
P
Peck • solo_traveller • us
10
Pros:

I loved everything very spacious room ver comfortable beds very nice staff!

2026-06-02 • via Nuitee
S
Sk Samir • solo_traveller • us
8
2026-05-31 • via Nuitee
S
Scott • couple • us
3
Wouldn’t stay here again even though it’s a good location
Pros:

Great location! And very reasonably priced.

Cons:

Property is very rundown, floorboard, separated, and warped, very musty smell, insects in the bathroom.

2026-05-26 • via Nuitee
C
crisp • couple • us
8
The rooms were clean. The staff was very nice. It was a very comfortable stay.
Pros:

Great location

Cons:

There was a faint musty smell in the room.

2026-05-25 • via Nuitee
N
nidenid • couple • us
6
2026-05-25 • via Nuitee
K
Kenneth • family_with_children • us
6
2026-05-24 • via Nuitee
G
GUO • couple • cn
8
很棒
Pros:

地理位置很好，性价比非常高

Cons:

没有

2026-05-24 • via Nuitee
T
Thomas • couple • us
10
2026-05-20 • via Nuitee