Golden Tulip Porto Gaia

Hotels
•
Golden Tulip
7.3 (1804 reviews)
Rua Da Bélgica nº 86 , Vila Nova de Gaia , PT
+351 22 772 7400

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor cleanliness
Room issues

Categories

Cleanliness
5.31
Consistently mentioned poor cleanliness in reviews.
Service
8.08
Some positive notes on reception service, but also some complaints about staff response.
Location
8.82
Multiple reviews indicated a very good location.
Room Quality
6.57
Several reviews noted issues with room quality, including availability of booked rooms and inadequate features.
Amenities
7.3
Amenities like the pool received mixed reviews, but some positive mentions.
Value for Money
7.76
Value acceptable for price based on some reviews, but overall needs improvement.
Food and Beverage
7.31
Breakfast quality was noted as average with room for improvement.
Overall Experience
7.28
General sentiments reflect an average experience with some dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:56

Property Description

Oceanfront Location:
Golden Tulip Porto Gaia Hotel offers a picturesque setting directly on the Atlantic Ocean, providing guests with stunning views and a peaceful atmosphere.

Luxurious Amenities:
Indulge in relaxation at the hotel's spa and indoor pool, or enjoy a delicious meal at the Casa Branca restaurant. The gender-separated sauna, Turkish bath, and modern gym ensure a rejuvenating stay.

Convenient Accessibility:
Located just a short walk from Lavadores Beach and a 20-minute drive from Porto's historic center, guests can easily explore popular attractions such as the Ribeira and Clérigos Church. With free on-site parking and proximity to Porto International Airport, convenience is key at Golden Tulip Porto Gaia Hotel.

Book your stay now and experience the perfect blend of comfort and luxury at Golden Tulip Porto Gaia Hotel.

Important information:

Parking is subject to availability.

Please note that the use of the swimming pool is free for guests of the Golden Tulip Porto Gaia Hotel & SPA.

Please note that the Half Board rate does not include drinks and coffee. When booking more than 4 rooms, different policies and additional supplements may apply. The Hotel will contact guests with further information.


Swimming Cap is mandatory to use in indoor swimming pool and hot tub (caps can be purchased at the reception).

Please note that the Sauna and Turkish bath are separated by gender (male/female).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

7.3
Based on 1804 reviews
Cleanliness: 5.31
Service: 8.08
Location: 8.82
Room Quality: 6.57
Amenities: 7.3
Value for Money: 7.76
Food and Beverage: 7.31
Overall Experience: 7.28
R
Richard • couple • gb
10
Good location. Great breakfast. Above all the staff were absolutely brilliant
Pros:

Location

2026-09-19 • via Nuitee
W
Wiebke • solo_traveller • de
8
Pros:

Tolle Lage direkt am Atlantik, sehr sauber

2026-09-19 • via Nuitee
D
Duarte • solo_traveller • pt
9
Excelente localização, funcionários excelentes
Pros:

A simpatia dos funcionários

Cons:

Tem algumas partes do hotel com falta de manutenção, um pouco degradado

2026-09-19 • via Nuitee
A
Ana • family_with_children • lu
4
2026-09-18 • via Nuitee
Y
Yolanda • solo_traveller • es
1
Pros:

La habitación no fue la aniciada en las fotos.. suite??;la 301.... antiguo, descuida y los sillones farrapastros.

Cons:

Todo... El desayuno sin variedad de fruta fresca solo sandía y melón pasado el primer día. Y el segundo no mejoro nada.

2026-09-18 • via Nuitee
I
Ivan • solo_traveller • pl
10
Pros:

Nice staff, great location and comfortable room.

2026-09-17 • via Nuitee
O
Olga • solo_traveller • de
5
Schlechtes Essen im Restaurant
Pros:

Das Zimmer war sehr geräumig und sauber.

Cons:

Das Abendessen im Restaurant ist nicht zu empfehlen! Sehr schlechte Qualität: Fisch war alt und trocken. Beilagen ohne jegliches Geschmack und wässrig. Schlechtes Licht und Kellner, die kein Englisch sprechen wollten. Frühstück war genauso schlecht. Daher lohnt es sich nicht im Hotel zu bleiben - in der Umgebung gibt's sonst keine Restaurants, wo man fußläufig was zum Essen bekommt.

2026-09-15 • via Nuitee
P
paulo • couple • br
10
2026-09-15 • via Nuitee
O
Olaf • solo_traveller • de
10
Gutes Hotel direkt am Meer mit Balkon, Top
Pros:

Direkt am Meer, modernisiert, dennoch on die Jahre gekommenes Hotel, aber die Lage ist nicht zu toppen.
Gutes schlichtes Frühstück

Cons:

-

2026-09-14 • via Nuitee
R
Robert • extended_group • pl
8
2026-09-11 • via Nuitee
H
Holmes • couple • gb
4
Dreadful
Pros:

Dreadful grubby and depressing building. All the balconies were boxed in with dirty upvc windows. This hotel is not 4 stars by any means. Very run down The outside surroundings were overgrown and neglected. The decor was austere and dark. The beds were very hard and the linen completely threadbare. There was a grubby white bedspread on the bed which weighed a ton. The pillows were dreadful one overstuffed one and one small one , the fillings of which were chopped up foam Aircon very noisy .
The breakfast room was more like a cafeteria, cobwebs on the window sills and dirty table.
Shout out to Cristina who greeted us when we arrived and helped us with recommending a near by restaurant. We booked for 3 nights but left after one . The receptionist barely acknowledged us when we told her we were leaving because we were unhappy with the accommodation. It wasn’t cheap by any means and we ended up in a lovely hotel in central Porto at a much lesser price

Cons:

Everything

2026-09-11 • via Nuitee
C
Clemente • solo_traveller • ch
8
2026-09-10 • via Nuitee
M
Mari Carmen • solo_traveller • es
7
Pros:

El colchón de la cama, que todas las habitaciones tienen vistas al mar, y la ubicación pues tienes una parada al lado del hotel para poder desplazarte y olvidarte del coche

Cons:

El mobiliario y que si quieres bañarte en la playa la de lavadores está llena de rocas y la de salgueiro que es una buena playa está lejos del hotel, es un buen paseo, más bien necesitas coche para ir

2026-09-08 • via Nuitee
M
Mari Carmen • solo_traveller • es
7
2026-09-08 • via Nuitee
Q
Queiros • solo_traveller • pt
6
2026-09-08 • via Nuitee
S
Sofia • family_with_children • lu
9
Adorei , voltarei e recomendo .
Pros:

Adorei os empregados mas principalmente a senhora da recepção. A atenção e simpatia . Voltarei de certeza.

Cons:

Nada .

2026-09-08 • via Nuitee
C
Carina • couple • se
5
Bra bad och tur med vädret.
Pros:

Frukosten var mycket bra. Läget var utmärkt. Rummet var ganska okej. Sängarna var stora och sköna.

Cons:

Städning och iordninghållande på gym var under all kritik! Har inte sett något så dåligt underhållet och skött!
Badmössa var obligatoriskt vid användning av bassäng, men då bör det inte kosta något extra. Bassängområdet var inte särkskilt lockande. Mycket sterilt och tråkigt. Uteplatsen vid bassängen var helt eftersatt och trist. I hotellbeskrivningen stod det att badrock, tofflor, vattenkokare och minibar skulle finnas på rummet. Det gjorde det inte. Efter tillsägelse fick vi dock badrock och vattenkokare. Att kalla hotellet ett SPA hotell är kraftigt överdrivet!
Hotellkorridorens mattor var inte särskilt rena. Mycket ofräscht! Fönster, fönsterkarmar och utställningsmontrar verkade eftersatta

2026-09-08 • via Nuitee
A
andre • couple • br
3
2026-09-08 • via Nuitee
L
Laure • solo_traveller • lu
10
2026-09-07 • via Nuitee
A
Anna • solo_traveller • se
5
Pros:

Месторасположение, большой номер, большой балкон, вид с балкона, большая кровать

Cons:

Dear Booking.com Customer Service,

I am writing to make a formal complaint regarding our recent stay at the Golden Tulip hotel in Porto and to request a refund of 50% of the accommodation cost due to serious problems with the room and the hotel’s failure to resolve them in a reasonable time.

The main issue was the shower drainage. From the first morning of our stay, the shower drain was severely blocked and the water did not drain properly at all. Whenever we showered, dirty water accumulated and overflowed onto the bathroom floor, leaving a large amount of standing water. We had to use towels on the floor simply to absorb it. This was extremely unpleasant, unhygienic and made normal use of the bathroom very uncomfortable.

We reported the problem to reception immediately that morning and were assured that it would be repaired during the day. When we returned to the hotel in the evening, nothing had been done.

The following morning, we reported the problem again to the same receptionist. He seemed surprised that it had not been fixed and once again assured us that someone would take care of it. However, when we returned that evening, the problem was still completely unresolved.

Only on the third morning, when a different receptionist was working, was the matter finally taken seriously. She immediately contacted the appropriate staff, and the problem was fixed shortly afterwards. This clearly demonstrated that the issue could have been resolved promptly if our previous complaints had actually been acted upon.

I am particularly dissatisfied with the way the first receptionist handled the situation. We reported a serious problem twice and received assurances on both occasions, yet no effective action was taken. As a result, for a substantial part of our stay we had to deal with a flooded, unhygienic bathroom every time we used the shower.

There were also cleanliness issues in the hotel’s breakfast area.

2026-09-07 • via Nuitee