Andaman Embrace Patong, Phuket

Hotels
7.8 (2053 reviews)
2 Hadpatong Road, Patong Beach, , Patong Beach , TH
+66 76 370 000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Timely housekeeping
Cons:
Inconsistent cleanliness
Overpriced
Limited food variety
Staff communication issues

Categories

Cleanliness
6.69
Rooms and bathrooms not maintained well, with some reports of unclean linen.
Service
8.66
Staff were friendly and helpful, although some instances of poor response noted.
Location
9.2
Excellent location near the beach and restaurants, very convenient.
Room Quality
7.65
Rooms spacious and comfortable, although some complaints about maintenance.
Amenities
7.18
Amenities are decent but have inconsistencies, noted regarding the pool.
Value for Money
6.64
Felt slightly overpriced compared to the offerings.
Food and Beverage
7.69
Breakfast variety could be improved, though generally enjoyable.
Overall Experience
8.66
Overall enjoyable stay with positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:50

Property Description

Luxurious Rooms and Outdoor Pool
Andaman Embrace Patong offers luxurious rooms just a short walk from Bangla Road. The beautifully designed outdoor pool provides the perfect place to relax and unwind in style.

Convenient Location and Amenities
Conveniently located, the resort is a short drive from Old Phuket Town and Phuket International Airport. Guests can enjoy the Sino-Portuguese architecture, library, fitness centre, spa, and Kid's Club for ultimate relaxation.

Dining Options and Services
Indulge in local and international dishes at Twig Restaurant, or grab snacks at the lobby lounge and pool bar. With 24-hour front desk, room service, currency exchange, and tour desk, Andaman Embrace Patong ensures a seamless stay for all guests.

Book now to experience luxury and convenience at Andaman Embrace Patong!

Important information:

Please note that the hotel requires the presence of credit card's owner and the credit card used for booking during the check-in process. The name of the guest must match the name of cardholder's. The hotel also kindly asks guests to provide all the guests' names and information in English during the booking process.

Please note that in case of early departure, the hotel reserves the right to charge the total amount of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

7.8
Based on 2053 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.65
Amenities: 7.18
Value for Money: 6.64
Food and Beverage: 7.69
Overall Experience: 8.66
Z
Zoynab • extended_group • at
10
2026-10-29 • via Nuitee
A
ALEXANDER • family_with_children • il
8
2026-10-29 • via Nuitee
J
Jovelyn • couple • gb
7
If it wasn’t for the staff I won’t like this property I feel like I didn’t get the value of my money.
Pros:

The access to the pool and its location.

Cons:

Breakfast service and food is 2 star quality. Also there noise while night due to a guest having illicit and immoral party in the vicinity.

2026-10-28 • via Nuitee
L
Liad • couple • il
10
2026-10-25 • via Nuitee
M
Mohamed • extended_group • il
1
Cons:

ריח החדרים רע מאוד
המים מהמקלחת דולפים לבחוץ

2026-10-22 • via Nuitee
A
Abdulla • couple • ae
8
2026-10-21 • via Nuitee
F
Freswick • couple • za
8
Pros:

Fantastic hotel, friendly staff and the location is perfect as its central to quite a lot of activies within Phuket.

2026-10-20 • via Nuitee
A
Ahmad • couple • il
1
2026-10-20 • via Nuitee
W
Wanessa • couple • ch
10
Abwechslungsreich und entspannend
Pros:

Die warme zuforkommende Atmosphäre

2026-10-20 • via Nuitee
D
david • family_with_children • il
10
Pros:

הכל נדיר ברמה מאוד גובהה שירות של כל הדברים שאתם צריכים במלון אוכל טוב.❤️‍🔥

2026-10-16 • via Nuitee
C
Céline • family_with_children • fr
10
2026-10-15 • via Nuitee
K
Kershan • solo_traveller • za
10
Exceptional
Pros:

Everything

Cons:

Nothing everything was perfect.

2026-10-13 • via Nuitee
M
Matitiahu • couple • th
10
2026-10-10 • via Nuitee
M
Matitiahu • couple • th
10
2026-10-10 • via Nuitee
N
Nicolas • solo_traveller • ch
5
Hôtel surcoté, très bien situé avec une partie moderne agréable mais un service qui n’est pas à la hauteur.
Pros:

La partie récente de l’hôtel est très bien, les chambres sont spacieuses et bien aménagées.
La piscine est très sympa surtout dans la zone attenante au nouveau bâtiment.
Son principal argument est son emplacement : prêt de tout mais au calme.

Cons:

Le service est déplorable : à la réception il y avait au moins 6 jeunes collaborateurs dont la seule préoccupation (hormis leurs portables évidemment) est de vous énumérer les frais supplémentaires potentiels (si perte d’une serviette de plage ou perte d’une carte-clé en plastique etc …) et tout ceci en ne vous écoutant pas et en ne répondant à aucune question. Il a fallu insister pour que la chambre soit nettoyée avant 17:00 … en ayant l’impression de demander la lune … La conciergerie est dépassée ; organiser un véhicule pour l’aéroport est une aventure et naturellement le montant est au tarif maximum.
Le petit déjeuner n’était pas bon : viennoiserie mal dégelée et beurre rance. Nombreuses tables non débarrassées et propreté limite.

Ne mérite pas le statut de 5*en terme de service aux clients.

2026-09-19 • via Nuitee
R
Renee • couple • au
10
Pros:

The staff were amazing and the buffet breakfast had such a wide range of options.
Perfect location from beach and short walk to Bangla road.

2026-09-17 • via Nuitee
A
ABDULRAHMAN • couple • kw
10
2026-09-17 • via Nuitee
S
Shaima • solo_traveller • ae
10
2026-09-15 • via Nuitee
M
Mark • couple • au
8
2026-09-12 • via Nuitee
M
Mohammed • extended_group • kw
5
2026-09-11 • via Nuitee