Hotel Neptuno by ON Hotels Group

Hotels
8.3 (127 reviews)
Paseo Central, 45 , Roquetas de Mar , es

listing image 1
Show all photos
Children allowed

Facilities

Clubhouse
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good buffet breakfast
Nice pool area
Convenient location
Cons:
Cleanliness issues
Uncomfortable pool loungers
Bathroom updates needed

Categories

Cleanliness
7.44
There were issues with room cleaning and cleanliness standards noted in a review.
Service
8.91
Positive comments about friendly staff and attentive service.
Location
8.95
Guests appreciated the location being convenient and well-placed.
Room Quality
7.9
Rooms were described as modern and comfortable, but some updates needed.
Amenities
7.93
Good amenities like pool and breakfast but some discomfort with pool loungers.
Value for Money
8.39
Overall good value noted, with many guests feeling satisfied with their stay.
Food and Beverage
8.44
Breakfast and variety of food received mostly positive remarks.
Overall Experience
8.41
Overall positive experiences, with some guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:46

Property Description

Beachside Oasis with Exciting Amenities

Luxurious Accommodations: Hotel Neptuno by ON GROUP offers air-conditioned rooms and apartments with private balconies and flat-screen TVs. The well-equipped kitchenettes in the apartments provide added convenience for guests.

Delicious Dining Options: Indulge in a variety of international dishes at the buffet restaurant or grab a light meal at the snack bar. The culinary experience at Hotel Neptuno is sure to satisfy every palate.

Entertainment and Relaxation: With 2 outdoor pools, ping pong tables, billiards, and daily entertainment programmes, guests will find plenty of ways to unwind and have fun during their stay.

Book your stay at Hotel Neptuno by ON GROUP now for an unforgettable beach getaway in Roquetas de Mar!

Important information:

Please note that check-out hours are as follows:
From 00:00 to 10:00 for apartments;
From 00:00 to 12:00 for double and twin rooms.

When booking more than 5 rooms, different policies and additional supplements may apply.

Children 2 to 12 years old included

Please note, daily cleaning except Sundays and holidays.

Drinks included with meals (restaurant): water, house wine, beer and draft soft drinks.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEI

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 127 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.41
K
KATHRYN • couple • gb
10
2026-05-30 • via Nuitee
F
Fran • solo_traveller • es
7
2026-05-26 • via Nuitee
S
Soledad Martínez Gonz • solo_traveller • es
10
Pros:

Las habitaciones estupendas

Cons:

Me gustó todo

2026-05-25 • via Nuitee
P
Paola • couple • es
10
Excelente
Pros:

La tranquilidad y limpieza

2026-05-23 • via Nuitee
J
Josee Castermans • solo_traveller • be
10
Pros:

Netheid en fijn ontbijt

2026-05-22 • via Nuitee
C
Consolación • solo_traveller • es
9
Pros:

Muy curioso todo

Cons:

Que no había mantas y pasamos frío durmiendo

2026-05-21 • via Nuitee
A
Antonio J • family_with_children • es
7
Pros:

Personal

Cons:

No había mantas.

2026-05-21 • via Nuitee
N
Noemi • solo_traveller • es
9
2026-05-21 • via Nuitee
J
Josefina • solo_traveller • es
8
Pros:

En general todo bien

2026-05-21 • via Nuitee
R
Rosa • solo_traveller • es
8
2026-05-20 • via Nuitee
E
Enrique • extended_group • es
8
Buena estancia
Pros:

La ubicación y el personal

2026-05-18 • via Nuitee
V
VALAGAR • solo_traveller • es
8
Pros:

La relación coste-calidad y la ubicación,

Cons:

Las camas son algo duras y faltaba ropa de cama de abrigo. Fuimos el 16-may y como ropa de cama solo había sábanas. Una colcha hubiera sido necesario.

2026-05-18 • via Nuitee
L
Lidia • couple • es
10
2026-05-18 • via Nuitee
P
Pedro • extended_group • es
9
2026-05-18 • via Nuitee
N
nachovip007 • couple • es
7
Estancia agradable
Pros:

La habitación es grande y las dos camas son bastante amplias

Cons:

Hacía algo de fresco por la noche, y no había mantas en la habitación. La cama solo tenía las sábanas. Habría estado bien que hubiera mantas en el armario por si hacen falta

2026-05-18 • via Nuitee
L
López Sánchez • solo_traveller • es
6
Pros:

Piscina,la entrada....

Cons:

Hacia frío y no había mantas para dejar

2026-05-17 • via Nuitee
V
VÌCTOR • couple • es
8
2026-05-17 • via Nuitee
L
Lorenzo • couple • es
10
Sorpresa,esperaba un hotel,bueno,pero mis sorprendidos de todo
Pros:

Todo,las habitaciones excepcionales,la piscina,y,el personal,súper amable

2026-05-17 • via Nuitee
E
Encarnación • couple • es
9
Buen servicio. Personal muy amable y profesional
2026-05-17 • via Nuitee
D
David • solo_traveller • es
8
Pros:

El personal

Cons:

El cierre de la cafetería del hotel es muy peonto.

2026-05-17 • via Nuitee