Hotel Neptuno by ON Hotels Group

Hotels
8.3 (200 reviews)
Paseo Central, 45 , Roquetas de Mar , es
+34 950 33 65 45

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good buffet breakfast
Nice pool area
Convenient location
Cons:
Cleanliness issues
Uncomfortable pool loungers
Bathroom updates needed

Categories

Cleanliness
7.44
There were issues with room cleaning and cleanliness standards noted in a review.
Service
8.91
Positive comments about friendly staff and attentive service.
Location
8.95
Guests appreciated the location being convenient and well-placed.
Room Quality
7.9
Rooms were described as modern and comfortable, but some updates needed.
Amenities
7.93
Good amenities like pool and breakfast but some discomfort with pool loungers.
Value for Money
8.39
Overall good value noted, with many guests feeling satisfied with their stay.
Food and Beverage
8.44
Breakfast and variety of food received mostly positive remarks.
Overall Experience
8.41
Overall positive experiences, with some guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:46

Property Description

Beachside Oasis with Exciting Amenities

Luxurious Accommodations: Hotel Neptuno by ON GROUP offers air-conditioned rooms and apartments with private balconies and flat-screen TVs. The well-equipped kitchenettes in the apartments provide added convenience for guests.

Delicious Dining Options: Indulge in a variety of international dishes at the buffet restaurant or grab a light meal at the snack bar. The culinary experience at Hotel Neptuno is sure to satisfy every palate.

Entertainment and Relaxation: With 2 outdoor pools, ping pong tables, billiards, and daily entertainment programmes, guests will find plenty of ways to unwind and have fun during their stay.

Book your stay at Hotel Neptuno by ON GROUP now for an unforgettable beach getaway in Roquetas de Mar!

Important information:

Please note that check-out hours are as follows:
From 00:00 to 10:00 for apartments;
From 00:00 to 12:00 for double and twin rooms.

When booking more than 5 rooms, different policies and additional supplements may apply.

Children 2 to 12 years old included

Please note, daily cleaning except Sundays and holidays.

Drinks included with meals (restaurant): water, house wine, beer and draft soft drinks.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEI

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 200 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.41
R
Reyes • couple • es
10
2026-07-24 • via Nuitee
R
Ramos Partal • solo_traveller • es
8
Pros:

Las camas

Cons:

La socorrista

2026-07-22 • via Nuitee
M
María • couple • es
10
2026-07-22 • via Nuitee
C
Carmen • extended_group • es
9
2026-07-22 • via Nuitee
E
Elia • extended_group • es
9
Pros:

La habitación en la que nos alojaron y el trato del personal de recepción.

Cons:

Que las mesas nunca estaban montadas en el comedor, teníamos que ir nosotros a por los cubiertos, servilletas... y que la piscina, bajo mi punto de vista personal, cierra demasiado pronto. La dejaría hasta las 20.30 horas.

2026-07-21 • via Nuitee
A
Alejandro • solo_traveller • es
8
2026-07-21 • via Nuitee
A
Antonio • solo_traveller • es
9
2026-07-18 • via Nuitee
S
Saray • couple • es
9
2026-07-18 • via Nuitee
J
juan antonio • solo_traveller • es
8
2026-07-17 • via Nuitee
A
Antonia • solo_traveller • es
8
Pros:

Tranquilidad

Cons:

Las tumbonas incómodas y viejas

2026-07-17 • via Nuitee
M
Melania • solo_traveller • es
9
Pros:

Estaba todo muy limpio, el personal era amable y atento y un punto muuuy a favor fueron las dos camas dobles en la habitación, muy cómodas, hemos dormido con el bebé mejor que en casa!
El buffet estaba muy bien teniendo en cuenta la relación calidad/precio y había bastante variedad (es verdad que si estás una semana o más puede ser algo repetitivo, pero como en cualquier sitio, no tienes que comer de todo todos los días), tiene las bebidas incluidas y show cooking con platos de pescado y de carne a la plancha que en cada comida varían.
En el mapa parece estar más lejos de la playa de lo que realmente está. Si sales por la puerta que hay donde está la piscina, es bajar la calle y ya estás en la playa. Para mí, muy buena ubicación

Cons:

El volumen de la animación por la noche es muy alto y se escucha bastante desde la habitación (las animaciones acaban sobre las 00:00h). Si bajasen el volumen un poco sería perfecto

2026-07-16 • via Nuitee
L
Lindsey • couple • gb
10
Great stay comfortable room
Pros:

Great staff clean rooms

Cons:

Shower could do with updating

2026-07-15 • via Nuitee
B
belen • solo_traveller • es
10
Pros:

La cama comodisima , el bufet muy bien y el personal súper amable.

2026-07-15 • via Nuitee
J
Jose Julio • solo_traveller • es
9
2026-07-15 • via Nuitee
F
Fco Javier • couple • es
10
2026-07-15 • via Nuitee
J
Jose Manuel • solo_traveller • es
5
2026-07-15 • via Nuitee
A
Andrés • solo_traveller • es
10
2026-07-14 • via Nuitee
L
Lisi • family_with_children • es
10
2026-07-13 • via Nuitee
D
Diaz Lidon • extended_group • es
8
2026-07-13 • via Nuitee
M
Manuel • solo_traveller • es
10
Pros:

Todo

2026-07-13 • via Nuitee