Vincci Soho

Hotels
•
Vincci Hoteles
8.8 (10681 reviews)
Calle del Prado, 18 , Madrid , ES
+34 911 41 41 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent central location
Comfortable beds / good room quality
Friendly/helpful staff (many reports)
Good restaurant / food and wine in some reports
Useful amenities (mini bar, parking, fast elevator, high-speed internet)
Balcony options and generally quiet rooms
Cons:
Perceived poor value / overpriced
Breakfast quality and availability issues (cold eggs, bad coffee, limited vegan options)
Late check-in / room not ready until official time
Reports of unhelpful reception in some cases and an unresolved lost-item complaint
Occasional room-cleaning or dust issues
No in-room iron / reported non-working safe
Some rooms face noisy streets

Categories

Cleanliness
8.8
Generally described as very clean and the hotel as 'pretty' and inviting, though a few guests reported dust in rooms and some buffet/plate cleanliness issues.
Service
8.9
Many guests reported friendly and helpful staff and caring service; however there are repeated reports of limited/help-the-minimum reception responses and at least one lost-item issue that was not resolved.
Location
9.6
Consistently praised as excellent/central — walking distance to attractions, bars and transport; the standout positive in nearly every review.
Room Quality
9
Rooms noted as comfortable with good beds, some with balconies and roomy layouts; minor issues noted (limited suitcase space in some rooms, no iron in-room, a reported non-working safe).
Amenities
8.9
Good amenities cited (mini bar, fast elevator, parking, slippers, high-speed internet); some shortcomings mentioned such as no in-room iron, occasional safe malfunction and lower-quality self-serve hot drinks.
Value for Money
7.2
Multiple guests felt the hotel was overpriced for what was offered (requests for lower price, breakfast not included for the rate), so value is notably weaker than other aspects.
Food and Beverage
8
Mixed feedback: some praise for a rich buffet and an excellent restaurant/wine, but several comments about poor breakfast quality (cold eggs, bad coffee, limited vegan options, buffet sometimes empty).
Overall Experience
10
Many guests described a 'beautiful stay', would stay again, and emphasized location and comfortable rooms; negative incidents exist but overall sentiment expressed by many reviews is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Distinctive Rooms
The Vincci Soho features uniquely decorated rooms in striking red and black color schemes, each equipped with modern amenities such as air conditioning and a safe.

Gastronomic Delights
Indulge in a delightful breakfast buffet at 05:00 daily, catering to various dietary needs including options for celiacs. Experience creative traditional cuisine or tapas at the on-site restaurant Nomad, with the option to dine al fresco on the patio during the summer months.

Prime Location
Situated in Madrid’s historic city centre, the hotel is a stone's throw away from iconic landmarks such as the Thyssen-Bornemisza Art Gallery and vibrant Plaza Santa Ana. With Anton Martin Metro Station nearby, exploring the city is convenient and effortless.

Experience a blend of comfort, convenience, and culinary delights at Vincci Soho. Book your stay now and immerse yourself in the heart of Madrid!

Important information:

Guests wishing to connect their computers to the internet must bring their own connection cable (RJ45).

Group reservations: Reservations for more than 9 rooms may be subject to special conditions and additional charges.

Check-in: Upon check-in, guests must present a valid ID and credit card. All special requests are subject to availability and may incur additional charges.

Rate policy: The hotel reserves the right to cancel any reservation made at an incorrectly advertised rate due to obvious technical errors or system problems. In the event of cancellation, guests will be informed as soon as possible and offered an alternative solution.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.8
Based on 10681 reviews
Cleanliness: 8.8
Service: 8.9
Location: 9.6
Room Quality: 9
Amenities: 8.9
Value for Money: 7.2
Food and Beverage: 8
Overall Experience: 10
K
Kimberley • couple • us
9
2026-11-08 • via Nuitee
M
Milena • family_with_children • gb
10
Lovely holiday. Fantastic hotel. Great location.
Pros:

Hotel Vincci Soho is at the fantastic location. You can walk everywhere so easily. Rooms are very quiet, modern and clean. Stuff is super friendly and helpful. Food is really excellent. Especially the dessert menu.

2026-11-07 • via Nuitee
J
Jose Luis • solo_traveller • es
10
Pros:

La recepción y el desayuno

Cons:

Nada

2026-11-07 • via Nuitee
J
Jose Luis • solo_traveller • es
10
Pros:

El hotel es muy bonito y calido

Cons:

Nada

2026-11-07 • via Nuitee
S
Saleem • couple • ae
8
The hotel staff and location are fantastic. We had a small issue with one of the rooms (lack of natural light) however t
Pros:

Great location and fantastic staff

Cons:

Some of the rooms had a small window and minimal natural light.

2026-11-06 • via Nuitee
J
Jane • couple • gb
9
2026-11-06 • via Nuitee
S
Selena • couple • rs
9
2026-11-06 • via Nuitee
R
Roumaissa • solo_traveller • ae
10
2026-11-06 • via Nuitee
I
Inas • extended_group • us
10
Great location, wonderful amenities, and friendly staff.
Pros:

Beautiful lobby and restaurant, the rooms are clean with a cozy/modern vibe. Staff were super friendly and accommodating.

2026-11-06 • via Nuitee
M
MATEO • solo_traveller • co
9
Excelente hotel
Pros:

El desayuno, la habitación y la amabilidad del personal

Cons:

Todo estuvo bien !

2026-11-06 • via Nuitee
R
Rachel • couple • gb
9
Great stay
Pros:

Room was a great size and the bathroom was wonderful. Breakfast was varied and well stocked. We were on our honeymoon and had a lovely surprise in the room when we arrived. Staff at checkout were very friendly

Cons:

The room only had a small skylight for a window, we were only there one night so it was fine.

2026-11-05 • via Nuitee
P
Paul Sergio • family_with_children • es
10
2026-11-05 • via Nuitee
P
Pamela • couple • cl
9
2026-11-05 • via Nuitee
M
Mikhail • couple • ru
8
2026-11-05 • via Nuitee
I
INGA • couple • ch
10
2026-11-04 • via Nuitee
P
Peter • family_with_children • se
10
2026-11-04 • via Nuitee
J
José Maria • couple • es
8
2026-11-03 • via Nuitee
M
Matti • couple • au
10
Beautiful hotel with lots of attention to detail
Pros:

Loved the shower bed linen was amazing

Cons:

Nothing

2026-11-03 • via Nuitee
S
Sasha • couple • us
10
I would stay at this location over and over and I can’t wait to return! This property is gorgeous!
Pros:

This property is in a great location, close to the airport, and was extremely well kept! My room was clean, customer service was impeccable, and I was able to check-in early.

Cons:

N/A

2026-11-03 • via Nuitee
R
Robert • family_with_children • gb
6
2026-11-03 • via Nuitee