Steigenberger ICON Grandhotel & Spa Petersberg

Hotels
8.8 (1487 reviews)
Petersberg , Königswinter , DE
+49 2223 740

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small wellness area
Cleanliness issues in certain areas

Categories

Cleanliness
8.24
Concerns regarding lack of cleanliness in the sauna area and overflowing trash bins.
Service
9.41
The service is frequently praised as friendly and helpful.
Location
9.45
Multiple reviews highlight the great location of the hotel.
Room Quality
8.9
Positive mentions of room quality, though some issues with room size for third guests.
Amenities
7.93
Mixed reviews about the wellness area being small relative to expectations.
Value for Money
8.59
Some guests felt the price did not match the quality of the food.
Food and Beverage
8.44
Breakfast and dinner rated positively, but some issues with food quality were noted.
Overall Experience
9.41
Many guests left with positive impressions and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 04:08

Property Description

Luxurious Accommodation
The Steigenberger Grandhotel Petersberg, nestled on Petersberg Hill, offers elegant rooms with pastel colors, dark woods, and antique ornaments. Guests can indulge in in-room luxuries like plush bathrobes and well-stocked minibars.

Culinary Delights
Indulge in a gastronomic experience at the Royal Galerie for a delectable international breakfast or head to the Bistro Charles for a delightful selection of coffee and cakes.

Scenic Views and Relaxation
Guests can unwind in the beer garden or on the terrace with a refreshing beer or local Riesling wine while soaking in panoramic views of the River Rhine and the picturesque Siebengebirge Hills.

Experience luxury, fine dining, and breathtaking views at Steigenberger Grandhotel Petersberg. Book your stay now for an unforgettable experience.

Important information:

Please note that maintenance work of the pool area will be carried out from June 1st to June 3rd.

Please note that the pool and sauna area will be closed from June 1st to June 3rd.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Location

Guest Reviews

8.8
Based on 1487 reviews
Cleanliness: 8.24
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 7.93
Value for Money: 8.59
Food and Beverage: 8.44
Overall Experience: 9.41
A
Annika • solo_traveller • ch
10
Pros:

Alles super, vor allem toll dass sie auf den Wunsch nach einem Topper eingegangen sind. Tolle Frühstücksauswahl, schön ruhig in der Nacht, grandiose Aussicht

Cons:

Nichts

2026-10-30 • via Nuitee
D
Daniel • couple • de
9
Hervorragendes Ziel für ein entspanntes Verwohnwochenende
Pros:

Großes und helles Zimmer mit atemberaubenden Blick auf den Rhein. Sehr große Auswahl beim Frühstück und freundliches Personal.

Cons:

Hightech Toilette kompliziert zu bedienen. Brotqualität entspricht nicht einem 5 Sterne Hotel

2026-10-27 • via Nuitee
P
Petronella • solo_traveller • nl
8
Mooi en comfortabel
Pros:

De ligging en het uitzicht

Cons:

Het parkeerterrein was iets te slecht verlicht. Eng om in het donker terug te komen

2026-10-26 • via Nuitee
M
Miguel • couple • de
9
Erholsame Wellness Auszeit
Pros:

Toller Spa und Wellness Bereich, sehr gutes Frühstück und nettes Personal

Cons:

Ich habe nichts auszusetzen

2026-10-26 • via Nuitee
A
Adrian • couple • ie
9
2026-10-24 • via Nuitee
U
Uwe • couple • de
7
Schönes Hotel, das nicht in allen Belangen dem 5 Sterne Anspruch gerecht wird.
Pros:

Die Lage, der Spa-Bereich, das Ambiente, Auswahl und Qualität Frühstück, Qualität Bar

Cons:

Aufmerksamkeit von Teilen des Personals, Komfort und Zustand der Gesamtanlage nicht immer im Bereich von 5 Sternen,
Handtuchberge im Spa- Bereich am morgen, vom letzten Tag übrig....,

2026-10-22 • via Nuitee
R
Radu • couple • ro
1
Dezamăgitor față de condițiile afișate
Pros:

Restauratul și bistro au fost foarte bune

Cons:

O experiență profund dezamăgitoare, complet incompatibilă cu standardele unui hotel de 5 stele!

Din păcate, experiența noastră la Steigenberger ICON Grandhotel & Spa Petersberg a fost mult sub așteptările pe care le aveam de la un hotel de lux, atât în ceea ce privește profesionalismul personalului, cât și, mai ales, condițiile de igienă, confort și întreținere a facilităților.

Am rezervat două camere, însă, la sosire, după ora 16:00, doar una era pregătită. Pentru cea de-a doua am fost nevoiți să așteptăm suplimentar aproximativ 40–50 de minute. Atitudinea rece și lipsită de amabilitate a recepționerei a făcut situația și mai neplăcută. Deși finalizaserăm deja formalitățile de check-in, solicitarea noastră de a primi cartela celei de-a doua camere a fost întâmpinată cu indiferență, fără explicații sau preocupare pentru timpul nostru.

Ceea ce ne-a deranjat în mod deosebit a fost contrastul evident dintre atitudinea manifestată față de noi și amabilitatea acordată altor turiști. Consider că respectul, profesionalismul și atenția față de oaspeți ar trebui să fie oferite tuturor în mod egal, mai ales într-un hotel de această categorie.

Ceea ce am găsit însă în cea de-a doua cameră a fost de-a dreptul revoltător!

În baie, vasul de toaletă fusese utilizat anterior și nu fusese curățat, prezentând urme evidente de materii fecale, iar nici după ce am tras apa acestea nu au dispărut complet. Este absolut inadmisibil să primești o cameră într-un hotel de 5 stele cu toaleta în asemenea condiții!

În plus, am găsit o insectă în chiuvetă, un șervețel murdar rămas în coșul de gunoi, suprafețe din marmură vizibil necurățate și un bec nefuncțional în zona dușului.

Toate acestea indică o lipsă gravă de atenție în procesul de curățenie și verificare a camerelor. Cu atât mai inexplicabil este faptul că am fost obligați să așteptăm suplimentar pentru o cameră care, în mod evident, nu fusese igienizată corespunzător.

2026-10-15 • via Nuitee
M
Monika • extended_group • de
10
Ein rundherum gelungener Hotelaufenthalt.
Pros:

Ein tolles Hotel mit einem sensationellem Frühstück und einem herrlichen Ausblick! Das Personal ist ausgesprochen freundlich. Es hat uns so gut gefallen, dass wir gern wiederkommen.

2026-10-15 • via Nuitee
D
Dorothea • couple • de
10
Es war rund um schön.
Pros:

Frühstück war gut und reichlich.
Schöner Geburtstagstagsgruss.
Ausblick auf den Rhein und das Siebengebirge.

Cons:

Es war manchmal ein bisschen laut im Speisesaal.

2026-10-15 • via Nuitee
S
Sven • couple • nl
9
Pros:

De ligging

Cons:

Bezetting receptie

2026-10-11 • via Nuitee
T
toni • couple • de
9
2026-10-11 • via Nuitee
M
Marcus • family_with_children • de
2
2026-09-19 • via Nuitee
M
Michael • couple • de
8
Tolle Lage, Ort mit historischer Vergangenheit.
Pros:

Die Lage des Hotel ist perfekt. Das Personal ist sehr freundlich.

Cons:

Die gewählte Zimmer Kategorie war Überbucht.
Es wurde ein Upgrate gewährt. Dies konnte aber leider nur bedingt genutzt werden, da der zusätzliche Raum leider verschlossen wurde.
Da ich schon mehrmals in diesem Hotel zu Gast war, hätte es mich glaub besser als Kunden gebunden, für diese eine Nacht das komplette Upgrate zu gewähren.

2026-09-18 • via Nuitee
D
Detlef • family_with_children • de
10
2026-09-16 • via Nuitee
R
rutger • couple • nl
8
2026-09-14 • via Nuitee
H
Hubert • couple • de
10
2026-09-13 • via Nuitee
J
Jolanda • couple • nl
7
Goed verblijf voor een paar dagen rust
Pros:

personeel erg aardig, prima ontbijt, mooie kamer, goede bedden, mooie parkeergelegenheid onder het hotel, mooie ligging van het hotel. De ligging is prachtig aan de Rijn. De Drachenburg is een bezoek waard. Leuk met het treintje naar boven. Het kasteel is erg mooi Ook een bezoek aan Bonn naar de Poppelsdorf Palace met de mooie tuin is zeker een aanrader.

Cons:

zwembad is erg klein voor zo een groot hotel. Het hotel is oubollig en voor een 5-sterren hotel zagen wij veel oude en kleine beschadigingen in het hotel. Bijvoorbeeld: veel muren en de lift toonden veel beschadigingen aan de wanden, de vloerbedekking in de lift had ook zijn beste tijd gehad. Ook lagen er over de vloer in de ontbijtzaal elektriciteitskabels die weliswaar waren afgeplakt, maar dat is erg slordig en mag je eigenlijk in een 5-sterren hotel niet tegenkomen. Verder is het een kruip-door-sluip-door van gangen om ergens te komen en moet je van de ene in de andere lift om soms ergens te komen. Dat is jammer. De ligging van het hotel is hoog op de berg. Dat is erg mooi. Alleen moet je voor alles buiten het hotel om met de auto de berg weer af. Het plaatsje Königswinter is vergane glorie. Veel winkels zijn heel oud. Dat is erg jammer.

2026-09-09 • via Nuitee
Илья • family_with_children • ua
10
2026-09-07 • via Nuitee
A
Alexandra • couple • us
10
2026-09-06 • via Nuitee
G
gustaaf • couple • be
6
dat was de laatste keer
Pros:

mooie ligging

Cons:

Prijs kwaliteit vind ik een achteruitgang sinds ons vorige bezoeken Het ontbijt is minder dan het vroeger was de broodjes vielen tegen(niet krokant) Onze kluis in de kamer was nog geblokkeerd bij aankomst ,,naar de receptie gegaan en ze zouden iemand sturen, een uur gewacht maar niets ,ook de dagen daarna niet .Ik denk niet dat ze ons nog gaan terugzien want voor zo een dure prijs verwacht ik toch wat meer service .

2026-09-03 • via Nuitee