Palm Beach Palace Tozeur

Hotels
Magic hotels
7.6 (906 reviews)
Route touristique , Tozeur , tn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Attractive decor, gardens and unique architecture
Outdoor and indoor pools (though indoor maintenance noted)
Good breakfast and varied Tunisian cuisine
Spacious rooms with fridge and air-conditioning
Convenient location near palmeraie/shops and centre
Helpful staff who accommodated requests
Cons:
Bottled water charged (no free water) — major complaint
Bathroom aging/maintenance issues and occasional mould
No towels on arrival reported by some guests
Indoor pool maintenance lacking
No kettle or bedroom slippers in rooms
Price seen as high for the quality; value concerns
Some rooms had weak bathroom lighting / small windows
No Wi‑Fi in rooms reported by at least one guest

Categories

Cleanliness
7
Generally reported as clean ("Tout était propre") but several comments note bathroom aging, missing towels on arrival and some mould/poor bathroom corners, so overall mixed-cleanliness.
Service
8.5
Service generally praised: staff accommodated room requests, good reception and welcome mentioned ("L’accueil"), and helpfulness around room allocation; some isolated issues (charged water) but overall service is a strong point.
Location
8.5
Location repeatedly cited as positive: close to palmeraie, about 300m from a grocery and excursion agencies, and near centre — consistently favorable comments.
Room Quality
7.2
Rooms described as large, with fridge and air-conditioning, but some complaints about bathroom condition, small window to pool side, two singles pushed as a double, and average bedding.
Amenities
7.4
Strong positive for pools, indoor and outdoor, garden and unique architecture; negatives include poor maintenance of the indoor pool, lack of kettle/bedroom slippers and reported no Wi‑Fi in rooms for some guests.
Value for Money
6.5
Several comments raise value concerns: water being paid (considered scandalous), explicit mention that price is high for the quality — overall perceived as below expectations for cost.
Food and Beverage
8
Food widely praised — good buffet, varied Tunisian cuisine and enjoyable breakfast/dinner; a few comments note too-sweet items or general dislike by some, but overall positive.
Overall Experience
7.7
Mostly pleasant and calm stays with highlights on decor, garden and pools; a few notable negatives (paid water, bathroom maintenance, value) temper the experience but overall positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:26

Property Description

Luxurious Accommodation and Spa Facilities

Palm Beach Palace Tozeur offers elegant suites decorated in warm colors and rich fabrics. Guests can indulge in relaxation and wellbeing treatments at the hotel's spa.

Spacious Pools and Leisure Activities

The hotel features spacious pools where guests can take a refreshing dip. Additionally, they can unwind in the sauna or steam bath for the ultimate relaxation experience.

Prime Location for Desert Exploration

Conveniently located just 5 minutes from Tozeur's international airport, guests can easily explore the Tunisian desert and discover the beautiful architecture and commercial district of Tozeur.

Book your stay at Palm Beach Palace Tozeur for a luxurious and unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOE

Location

Guest Reviews

7.6
Based on 906 reviews
Cleanliness: 7
Service: 8.5
Location: 8.5
Room Quality: 7.2
Amenities: 7.4
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 7.7
O
Orouz solo_traveller fr
10
2026-08-29 via Nuitee
G
Gabriel extended_group es
10
2026-08-27 via Nuitee
C
Chaâbane solo_traveller tn
7
2026-08-26 via Nuitee
R
RiccioDiFiume solo_traveller it
7
Cons:

Livello decisamente inferiore agli standard europei. Massimo 3 stelle.
Il ristorante non ha nulla di interessante. Non ha senso prendere la cena inclusa se siete autonomi negli spostamenti.

2026-08-25 via Nuitee
D
Denise family_with_children it
7
Pros:

La grande piscina e l’accoglienza del personale alla reception

Cons:

Niente

2026-08-25 via Nuitee
F
francesca extended_group it
9
2026-08-19 via Nuitee
N
Naima family_with_children fr
10
2026-08-19 via Nuitee
A
Annalisa Crippa solo_traveller it
8
Pros:

Grande struttura ai confini con la palmaria, con una grande piscina e parte attrezzata. La struttura sarebbe da rinnovare un pochino, e non c'era neppure il bar in funzione per pranzare.

Cons:

Nessun servizio aperto per pranzo.

2026-08-19 via Nuitee
D
Djemoui solo_traveller dz
7
Pros:

La piscine et palmeraie

2026-08-17 via Nuitee
N
Nicolò Benuà solo_traveller it
8
Struttura bellissima ma con riserve.
Pros:

Struttura bellissima, molto appariscente e impreziosita da moltissime piante al suo interno. Purtroppo, alcuni aspetti sono da migliorare.
Camere molto spaziose.

Cons:

Mobilio delle camere in parte danneggiato. Design antico, ma non molto curato. Bagni con vasca e tenda per lavarsi come in doccia.
Corridoi privi di clima.

2026-08-16 via Nuitee
P
Pietro solo_traveller it
9
2026-08-15 via Nuitee
M
MAJDA extended_group fr
10
Un séjour inoubliable
Pros:

Un séjour inoubliable
La beauté de l’hôtel ou même si il n’est pas récent les matériaux sont de grande qualité
Le calme c’est zen et très reposant
Le service est parfait
La gentillesse du personnel
Nous avons même rajouté deux nuits supplémentaires tellement nous nous sommes sentis bien
Merci à Ida à la réception et Imene au SPA
Votre établissement m’a fait tombé amoureuse de cette magnifique ville de Tozeur je reviendrai c’est une certitude

Cons:

Tout était parfait

2026-08-15 via Nuitee
I
Iole solo_traveller it
8
2026-08-13 via Nuitee
C
chiara solo_traveller it
10
Molto bello
Pros:

Bella struttura, ci siamo trovati bene. La reception ci ha concesso un upgrade e cu ha assegnato una bella suite.
Tutto il personale è gentile e disponibile

Cons:

Tutto bene

2026-08-13 via Nuitee
M
Maria couple es
8
2026-08-13 via Nuitee
K
KARIM solo_traveller fr
10
2026-08-11 via Nuitee
M
Mbarek couple it
10
Pros:

Struttura stupenda staff accogliente

2026-08-11 via Nuitee
N
Nadège family_with_children fr
8
Pros:

Hôtel un peu excentré, parfait pour être au calme.

2026-08-09 via Nuitee
S
slah family_with_children fr
7
Super
Pros:

Le charme et l’emplacement

Cons:

La gentillesse du personnel accueil

2026-08-09 via Nuitee
S
sassi family_with_children fr
10
Magnifique hôtel ! Que du bonheur. Si vous passez dans la région, vous devez absolument y séjourner. Une expérience inou
2026-08-05 via Nuitee