Palm Beach Palace Tozeur

Hotels
•
Magic hotels
7.6 (906 reviews)
Route touristique , Tozeur , TN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Attractive decor, gardens and unique architecture
Outdoor and indoor pools (though indoor maintenance noted)
Good breakfast and varied Tunisian cuisine
Spacious rooms with fridge and air-conditioning
Convenient location near palmeraie/shops and centre
Helpful staff who accommodated requests
Cons:
Bottled water charged (no free water) — major complaint
Bathroom aging/maintenance issues and occasional mould
No towels on arrival reported by some guests
Indoor pool maintenance lacking
No kettle or bedroom slippers in rooms
Price seen as high for the quality; value concerns
Some rooms had weak bathroom lighting / small windows
No Wi‑Fi in rooms reported by at least one guest

Categories

Cleanliness
7
Generally reported as clean ("Tout était propre") but several comments note bathroom aging, missing towels on arrival and some mould/poor bathroom corners, so overall mixed-cleanliness.
Service
8.5
Service generally praised: staff accommodated room requests, good reception and welcome mentioned ("L’accueil"), and helpfulness around room allocation; some isolated issues (charged water) but overall service is a strong point.
Location
8.5
Location repeatedly cited as positive: close to palmeraie, about 300m from a grocery and excursion agencies, and near centre — consistently favorable comments.
Room Quality
7.2
Rooms described as large, with fridge and air-conditioning, but some complaints about bathroom condition, small window to pool side, two singles pushed as a double, and average bedding.
Amenities
7.4
Strong positive for pools, indoor and outdoor, garden and unique architecture; negatives include poor maintenance of the indoor pool, lack of kettle/bedroom slippers and reported no Wi‑Fi in rooms for some guests.
Value for Money
6.5
Several comments raise value concerns: water being paid (considered scandalous), explicit mention that price is high for the quality — overall perceived as below expectations for cost.
Food and Beverage
8
Food widely praised — good buffet, varied Tunisian cuisine and enjoyable breakfast/dinner; a few comments note too-sweet items or general dislike by some, but overall positive.
Overall Experience
7.7
Mostly pleasant and calm stays with highlights on decor, garden and pools; a few notable negatives (paid water, bathroom maintenance, value) temper the experience but overall positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:26

Property Description

Luxurious Accommodation and Spa Facilities

Palm Beach Palace Tozeur offers elegant suites decorated in warm colors and rich fabrics. Guests can indulge in relaxation and wellbeing treatments at the hotel's spa.

Spacious Pools and Leisure Activities

The hotel features spacious pools where guests can take a refreshing dip. Additionally, they can unwind in the sauna or steam bath for the ultimate relaxation experience.

Prime Location for Desert Exploration

Conveniently located just 5 minutes from Tozeur's international airport, guests can easily explore the Tunisian desert and discover the beautiful architecture and commercial district of Tozeur.

Book your stay at Palm Beach Palace Tozeur for a luxurious and unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOE

Location

Guest Reviews

7.6
Based on 906 reviews
Cleanliness: 7
Service: 8.5
Location: 8.5
Room Quality: 7.2
Amenities: 7.4
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 7.7
S
Sami • couple • sa
1
A place to avoid at all costs.
Pros:

Staff hospitality

Cons:

A very disappointing and distressing experience. The food quality was extremely poor, and my daughter suffered from food poisoning after eating what appeared to be spoiled dishes served at this restaurant.

Her condition was serious enough that Civil Defense emergency services had to transport her to the hospital for medical treatment.

This incident raises serious concerns about the restaurant's food safety, hygiene standards, and quality control. No customer should have to experience such a frightening situation, especially when dining with their family.

I strongly urge the management to take immediate action to ensure the safety of their customers.

2026-11-06 • via Nuitee
H
Hammami • couple • tn
2
2026-11-06 • via Nuitee
K
Kais • couple • fr
8
2026-11-03 • via Nuitee
G
Gyrid • couple • no
8
2026-11-02 • via Nuitee
H
Hannes • family_with_children • it
9
2026-11-02 • via Nuitee
G
giorgiocap • family_with_children • it
10
Ottimo hotel
Pros:

Hall e spazi ampi. Parcheggio e posizione. Ottima colazione

Cons:

Nulla

2026-11-02 • via Nuitee
P
Piero • family_with_children • tn
10
Un bel soggiorno rilassante
Pros:

Struttura bella e ottimamente posizionata. Personale gentile e disponibile. Una menzione speciale alle gentilissima signora della spa, molto professionale e gentilissima

2026-11-01 • via Nuitee
Y
Yousri • solo_traveller • fr
10
Pros:

Excellent

Cons:

La ville, les gens...

2026-11-01 • via Nuitee
A
Abduladem • extended_group • ly
10
2026-10-31 • via Nuitee
H
Hannes • couple • at
9
Nice resort, for easy going
Pros:

Great ressort with all you need
We were to busy for the pool but it looked greatphanzstic lobby area, good for a drink.

Cons:

Buffet was good but 2 days are enough for me in such a resort

2026-10-31 • via Nuitee
D
Daniel • family_with_children • fr
8
2026-10-31 • via Nuitee
C
Carlos • couple • es
8
Pros:

Las instalaciones son impresionantes. Desayuno y cena bufé abundantes y variados de calidad aceptable.

Cons:

El gym no abre hasta las 10:00
No hay WIFI en la habitación, solo en recepción, según dijeron.

2026-10-30 • via Nuitee
B
bouka eti • family_with_children • fr
10
Hotel palm beach
Pros:

L'emplacement le personne de l'hôtel et la déco

Cons:

Les lustres au dessus des commodes ont c'est tapé la plusieurs fois.

2026-10-30 • via Nuitee
T
Tahar • solo_traveller • fr
9
Pros:

C’était très bien, passé perso, magnifique, souriant🌺🌺 je commande

2026-10-30 • via Nuitee
H
Haythem • couple • de
8
2026-10-30 • via Nuitee
A
Amira • family_with_children • tn
10
جيدة جداا ممتازة
Pros:

جيد جداا

2026-10-30 • via Nuitee
G
giovanni • family_with_children • it
8
2026-10-29 • via Nuitee
M
Mohamed • extended_group • be
7
Hôtel d’étape
Pros:

Je vais essayer d’être la plus objective possible.

Cet hôtel est très bien pour une étape. Le personnel est correct et l’hygiène également. En revanche, les infrastructures sont vétustes et semblent manquer d’entretien.

Nous pensions pouvoir profiter de la piscine, mais cela n’a pas été possible : l’extérieur n’est pas chauffé et la piscine intérieure ne donne pas vraiment envie.

Concernant le petit-déjeuner, personnellement, j’ai beaucoup apprécié le choix, avec du sucré comme du salé. Par contre, j’ai été moins convaincue par le souper, mais je pense que cela reste aussi une question de goût.

Concernant les boissons, il serait judicieux de proposer d’autres formats que les canettes. À 5 dinars la canette, la note peut vite grimper lorsqu’on séjourne en famille.

Pour résumer, cet hôtel convient pour une étape d’une nuit, voire deux maximum, mais je ne le recommanderais pas pour un séjour plus long.

Cons:

Gros souci avec le Wi-Fi, qui est très instable. Il est également indiqué que l’hôtel propose deux chaînes en français, mais ce n’est pas le cas. Enfin, les murs sont très fins, comme du papier peint, ce qui laisse passer beaucoup de bruit …

2026-10-29 • via Nuitee
A
Ali • couple • fr
10
2026-10-28 • via Nuitee
M
Med • solo_traveller • mt
10
Great Stay !
2026-10-27 • via Nuitee