Palm Beach Palace Tozeur

Hotels
•
Magic hotels
7.6 (906 reviews)
Route touristique , Tozeur , TN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Attractive decor, gardens and unique architecture
Outdoor and indoor pools (though indoor maintenance noted)
Good breakfast and varied Tunisian cuisine
Spacious rooms with fridge and air-conditioning
Convenient location near palmeraie/shops and centre
Helpful staff who accommodated requests
Cons:
Bottled water charged (no free water) — major complaint
Bathroom aging/maintenance issues and occasional mould
No towels on arrival reported by some guests
Indoor pool maintenance lacking
No kettle or bedroom slippers in rooms
Price seen as high for the quality; value concerns
Some rooms had weak bathroom lighting / small windows
No Wi‑Fi in rooms reported by at least one guest

Categories

Cleanliness
7
Generally reported as clean ("Tout était propre") but several comments note bathroom aging, missing towels on arrival and some mould/poor bathroom corners, so overall mixed-cleanliness.
Service
8.5
Service generally praised: staff accommodated room requests, good reception and welcome mentioned ("L’accueil"), and helpfulness around room allocation; some isolated issues (charged water) but overall service is a strong point.
Location
8.5
Location repeatedly cited as positive: close to palmeraie, about 300m from a grocery and excursion agencies, and near centre — consistently favorable comments.
Room Quality
7.2
Rooms described as large, with fridge and air-conditioning, but some complaints about bathroom condition, small window to pool side, two singles pushed as a double, and average bedding.
Amenities
7.4
Strong positive for pools, indoor and outdoor, garden and unique architecture; negatives include poor maintenance of the indoor pool, lack of kettle/bedroom slippers and reported no Wi‑Fi in rooms for some guests.
Value for Money
6.5
Several comments raise value concerns: water being paid (considered scandalous), explicit mention that price is high for the quality — overall perceived as below expectations for cost.
Food and Beverage
8
Food widely praised — good buffet, varied Tunisian cuisine and enjoyable breakfast/dinner; a few comments note too-sweet items or general dislike by some, but overall positive.
Overall Experience
7.7
Mostly pleasant and calm stays with highlights on decor, garden and pools; a few notable negatives (paid water, bathroom maintenance, value) temper the experience but overall positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:26

Property Description

Luxurious Accommodation and Spa Facilities

Palm Beach Palace Tozeur offers elegant suites decorated in warm colors and rich fabrics. Guests can indulge in relaxation and wellbeing treatments at the hotel's spa.

Spacious Pools and Leisure Activities

The hotel features spacious pools where guests can take a refreshing dip. Additionally, they can unwind in the sauna or steam bath for the ultimate relaxation experience.

Prime Location for Desert Exploration

Conveniently located just 5 minutes from Tozeur's international airport, guests can easily explore the Tunisian desert and discover the beautiful architecture and commercial district of Tozeur.

Book your stay at Palm Beach Palace Tozeur for a luxurious and unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOE

Location

Guest Reviews

7.6
Based on 906 reviews
Cleanliness: 7
Service: 8.5
Location: 8.5
Room Quality: 7.2
Amenities: 7.4
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 7.7
G
Gesmi • couple • tn
9
Pros:

Hajaa behyaaa barchaaa

2026-09-19 • via Nuitee
V
Vanessa • couple • br
8
Pros:

Quarto grande, um pouco antigo e com cheio de mofo do ar condicionado. Banheiro grande e com ducha boa.funcionários muito atenciosos. Hotel bem bonito com piscina grande. Café da manhã e jantar muito bem servidos e com muitas opções

Cons:

Tivemos um problema com a cobrança. A taxa de turismos na Tunísia são 12 dinares por pessoa por noite. Então deveria ter sido cobrado 24 dinares ou 7 euros. O valor do quarto na reserva era menor do que me cobraram. Questionei por e mail mas eles pareceram não entender o que eu estava falando. Enfim…desconforto desnecessário. Então melhor ficar bem atento com as cobranças

2026-09-19 • via Nuitee
H
Hicham • couple • fr
8
Bien pour quelque jours
Pros:

J’ai aimer le Personel très gentil sincèrement rien à dire

Cons:

L’hôtel est juste laisser à l’abandon la piscine n’est pas traiter nettoyer les chambres sont classique donc bien pour dormir 3/4 jours

2026-09-18 • via Nuitee
V
vanessa • solo_traveller • it
10
Pros:

Personale gentilissimo e attento a tute le esigenze. Colazione e cena abbondanti e buonissime.

Cons:

Piscina interna un po' datata ma comunque utilizzabile.piscina esterna grande e pulita

2026-09-18 • via Nuitee
A
Athamna • solo_traveller • tn
8
2026-09-18 • via Nuitee
M
Mohamed • family_with_children • fr
10
Pros:

Tout était vraiment parfait ! Le personnel de l’hôtel est très serviable, souriant, accueillant et vraiment formidable. La nourriture est délicieuse, les chambres sont très propres et très jolies. La vue, la piscine, l’emplacement… tout était magnifique et j’ai vraiment beaucoup apprécié mon séjour.

2026-09-18 • via Nuitee
P
pierre • couple • fr
9
Une très belle expérience de la porte du désert
Pros:

Ma compagne est très sensible aux bruits de moteur et de climatisation
Ils ont accepté de changer notre chambre et nous placer ou nous voulions sans suplément
A peu près tout dans l'hotel est moin cher qu'ailleur (la chambre, le bar ...)
La facilité de rayonner autour, avec la conduite locale

Cons:

Le SPA c'est pas vraiment top

2026-09-17 • via Nuitee
F
Fathi • solo_traveller • de
8
Pros:

War sehr schön

Cons:

Sehr gut

2026-09-17 • via Nuitee
S
Sarra • extended_group • tn
6
Bon séjour, juste la restauration à revoir.
Pros:

L’emplacement et l’hygiène sont les points forts de l’établissement. Le personnel est également à l’écoute.

Cons:

Restauration à revoir : choix limité et qualité des plats … !

2026-09-16 • via Nuitee
M
Mohamed • family_with_children • fr
8
2026-09-16 • via Nuitee
M
Mohamed • family_with_children • fr
8
2026-09-16 • via Nuitee
A
Amor56 • solo_traveller • tn
6
Pros:

Peux mieux faire

Cons:

Coupure d' eau. Pas de wifi dans les chambres. L'ascenseur ne marche pas.

2026-09-15 • via Nuitee
V
Vesna • extended_group • si
8
Prijetno vendar potrebno prenove
Pros:

Zajtrk in večerja sta bila izvrstna ter izjemno raznolika. Bazen sredi puščave je bil vrhunec najinega bivanja in prava osvežitev. Prav tako sva prejela odlična priporočila za izlete v okolici.

Cons:

Na žalost pa je sam objekt potreben obnove. Sobe nujno potrebujejo adaptacijo, bazen pa je bil plesniv in potreben temeljitega čiščenja. Razumeva, da je pesek v puščavskem okolju neizogiben, vendar bi morala biti okolica bazena kljub temu redno pomedena in bolje vzdrževana. Ploščice odpadajo.

2026-09-15 • via Nuitee
I
Ivanova • solo_traveller • de
8
Pros:

I visited hotel for first time
As touristguide, working in Tunisia,i wanted to see what kind of rooms the hotel offers,whether is clean,and what the location is like.
I am impressed and will return,as my stay this time was very brief-I was urgently called away to Douz.
The staff member when i checked in was very polite and smiling.
I send him greetings from Hammamet ❤️ now

Cons:

The light is insufficient

2026-09-15 • via Nuitee
S
Safia • couple • fr
6
Correct
Pros:

Correct rapport qualité prix.

Cons:

L'hôtel manque un coup de fraîcheur. Il est vieillot.

2026-09-15 • via Nuitee
I
Inigo • solo_traveller • es
10
2026-09-14 • via Nuitee
A
Alessandro • extended_group • it
8
Pros:

hotel bello e pulito con colazione e cena ottime.

2026-09-14 • via Nuitee
B
beatriz • couple • es
10
2026-09-13 • via Nuitee
T
Thery • solo_traveller • fr
8
Pros:

Super hotel

2026-09-13 • via Nuitee
F
Fabien • extended_group • ma
9
2026-09-11 • via Nuitee