Room Mate Macarena, Madrid Gran Vía

Hotels
•
Room Mate
9.4 (7503 reviews)
43 Calle Gran Vía , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Small rooms
Billing concerns

Categories

Cleanliness
8.69
Several reviews mentioned cleaning issues, affecting the score.
Service
9.66
Service was noted as friendly, with some minor issues regarding billing.
Location
10
Many reviews praised the perfect and convenient location.
Room Quality
8.7
Room quality varied, with some complaints about size and amenities.
Amenities
9.65
Amenities received positive feedback, especially breakfast.
Value for Money
9.18
Mixed sentiments; some found it worth the price while others disagreed.
Food and Beverage
9.64
Breakfast received high praise for variety and quality.
Overall Experience
9.69
Overall, guests were very satisfied with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:58

Property Description

Central Location in Madrid
Located in the heart of Madrid's Centro district, Room Mate Macarena – Gran Vía offers easy access to major attractions and metro stations, making it a convenient choice for travelers looking to explore the city.

Comfortable and Modern Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even offer stunning city views, ensuring a pleasant stay for our guests.

Friendly 24-Hour Service
Our dedicated staff, fluent in both English and Spanish, are available 24/7 at the front desk to assist you during your stay, ensuring a seamless and enjoyable experience at Room Mate Macarena – Gran Vía.

Ready to experience the charm of Madrid? Book your stay at Room Mate Macarena – Gran Vía now!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply. Once the reservation is made, the hotel will contact the guests to provide more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 7503 reviews
Cleanliness: 8.69
Service: 9.66
Location: 10
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
T
Thierry • family_with_children • fr
9
Sejour parfait au cœur de Ladrid
Pros:

Tout était parfait !
Petit déjeuner dehors en terrasse en pleine ville juste au top
Personnel très sympa et souriant 😃

Cons:

Piscine tres petite c est plutôt un bassin,pas chauffée mais il faisait hyper chaud alors pas de problème

2026-05-30 • via Nuitee
W
Waldheim • solo_traveller • se
9
Pros:

Ett bra hôtel med placering I mettent av Madrid. Bra frukostoch bra rum

2026-05-30 • via Nuitee
H
Housam • solo_traveller • sa
3
2026-05-30 • via Nuitee
E
Estela • couple • ar
8
2026-05-30 • via Nuitee
M
Merav • solo_traveller • il
10
2026-05-30 • via Nuitee
R
Richard • couple • gb
9
Perfect
Pros:

Perfect for city centre
Nearly everything we could hope for

Cons:

Bit more decor, eg faux plants on landings outside lifts but just splitting hairs there

2026-05-29 • via Nuitee
K
Karen • solo_traveller • pe
9
Una joya en plena Gran Vía
Pros:

La ubicación céntrica cerca a Callao, el tamaño de la habitación y la terraza con piscina

2026-05-28 • via Nuitee
G
Gerda • extended_group • nl
6
Pros:

Locatie midden in het centrum

Cons:

Bedjes bij zwembad niet voldoende. Onvriendelijk personeel.
Geen deur naar badkamer op de kamer

2026-05-27 • via Nuitee
A
Ana Sofia • couple • pt
10
2026-05-27 • via Nuitee
M
maria fernanda • couple • es
8
Pros:

La ubicación perfecta .
Estaba a la gram vía la habitación. No se escuchaba el ruido de la calle planta 7

2026-05-26 • via Nuitee
M
Marina • couple • de
9
2026-05-26 • via Nuitee
H
Henk • couple • nl
7
2026-05-26 • via Nuitee
S
Sara • couple • rs
10
Pros:

Location: 10/10
Cleanliness: 10/10
Staff: 10/10
I am beyond impressed! This hotel exceeded all my expectations, and it will definitely be my first and only choice whenever I visit Madrid again.❤️

Cons:

/

2026-05-26 • via Nuitee
M
Marina • couple • de
8
Lindo hotel en el corazón de Madrid
Pros:

Su ubicación, la decoración, el personal amable, su rooftop, la cama muy cómoda y habitación tranquila. Excelente contacto con el servicio al cliente. El desayuno está ok (nada especial. Se puede ir fuera también). Dos estaciones de metro importantes muy cerca y plaza de Cibeles se puede ir andando. El taxi del aeropuerto a la ciudad cobra €33 (cobro fijo).

Cons:

La vista era hacia el interior del edificio con las ventanas de otras habitaciones y se veían los otros huéspedes. El área del baño/ lavamanos e inodoro se cierra con una cortina. El ascensor es un poquito lento.

2026-05-26 • via Nuitee
C
Christine • solo_traveller • de
10
Pros:

Die Lage war top

Cons:

-

2026-05-26 • via Nuitee
F
FABRICIO • solo_traveller • br
10
2026-05-25 • via Nuitee
C
Carlos • couple • cl
10
Excelente Hotel, un lugar ideal para partir tu aventura en Madrid
Pros:

La ubicación, la habitación, la vista, el desayuno, la limpieza y seguridad

2026-05-25 • via Nuitee
A
Ana • couple • rs
9
2026-05-25 • via Nuitee
M
Mathieu • couple • fr
7
Pros:

L’emplacement

Cons:

Prix un peu excessif pour un 3etoiles

2026-05-25 • via Nuitee
V
Valerie • solo_traveller • ca
10
2026-05-24 • via Nuitee