Room Mate Macarena, Madrid Gran Vía

Hotels
•
Room Mate
9.4 (7803 reviews)
43 Calle Gran Vía , Madrid , es
+34 911 16 11 91

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Small rooms
Billing concerns

Categories

Cleanliness
8.69
Several reviews mentioned cleaning issues, affecting the score.
Service
9.66
Service was noted as friendly, with some minor issues regarding billing.
Location
10
Many reviews praised the perfect and convenient location.
Room Quality
8.7
Room quality varied, with some complaints about size and amenities.
Amenities
9.65
Amenities received positive feedback, especially breakfast.
Value for Money
9.18
Mixed sentiments; some found it worth the price while others disagreed.
Food and Beverage
9.64
Breakfast received high praise for variety and quality.
Overall Experience
9.69
Overall, guests were very satisfied with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:58

Property Description

Central Location in Madrid
Located in the heart of Madrid's Centro district, Room Mate Macarena – Gran Vía offers easy access to major attractions and metro stations, making it a convenient choice for travelers looking to explore the city.

Comfortable and Modern Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even offer stunning city views, ensuring a pleasant stay for our guests.

Friendly 24-Hour Service
Our dedicated staff, fluent in both English and Spanish, are available 24/7 at the front desk to assist you during your stay, ensuring a seamless and enjoyable experience at Room Mate Macarena – Gran Vía.

Ready to experience the charm of Madrid? Book your stay at Room Mate Macarena – Gran Vía now!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply. Once the reservation is made, the hotel will contact the guests to provide more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 7803 reviews
Cleanliness: 8.69
Service: 9.66
Location: 10
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
M
MAZZOCCAMAURO • solo_traveller • it
9
CENTRALISSIMO E PANORAMICO
Pros:

La posizione. Sulla gran Via, centralissima. Tutto a posto per visitare le attrazioni principali

Cons:

Un po' piccola la stanza

2026-07-25 • via Nuitee
G
Gianna • couple • it
10
Ottimo hotel in centro
Pros:

Moltissimo

Cons:

Nulla

2026-07-25 • via Nuitee
M
ma. victoria • family_with_children • ar
6
Pros:

El cuarto demasiado chiquito

2026-07-25 • via Nuitee
M
michel • solo_traveller • fr
9
Bon point de découverte de Madrid
Pros:

Moderne bien situé silencieux

Cons:

Pas de restaurant apparemment

2026-07-25 • via Nuitee
H
Hajnalka • solo_traveller • hu
9
Pros:

Staff was really helpful, breakfast was great and hotel is at a very good location.

2026-07-25 • via Nuitee
P
paolo • solo_traveller • it
9
Pros:

posizione perfetta su gran via ma essendo hai piani alti non si sentiva nessun rumore ottima e abbondante colazione

Cons:

peccato solo che la piscina al 10 piano siamo più una vasca

2026-07-25 • via Nuitee
C
CatarinaMarques • solo_traveller • pt
10
Pros:

A localização e o quarto super acolhedor e limpo.

Cons:

O elevador tem muita afluencia e as vezes temos de esperar 1 bocadinho.

2026-07-25 • via Nuitee
B
Bruno • couple • fr
10
Idéal pour un WE découverte de Madrid
Pros:

Emplacement, qualité de l’accueil et confort de l’hôtel

2026-07-24 • via Nuitee
M
Mathilde • couple • fr
10
Hôtel Rooftop Piscine Exceptionnel au cœur de Madrid
Pros:

L'hôtel est idéalement situé en plein cœur de Madrid, sur Gran Vía, ce qui est parfait pour découvrir la ville et visiter à pied.

Les lieux sont raffinés et particulièrement soignés : la réception, les espaces communs, le petit-déjeuner, le rooftop et la piscine offrent une atmosphère est à la fois élégante, calme et respectueuse, avec une musique d’ambiance très douce qui contribue à rendre le lieu vraiment très agréable.

Nous avons adoré la piscine au rooftop, pouvoir se baigner et se détendre au soleil et à l'ombre en plein cœur de Madrid, après nos journées de visite, particulièrement chaudes cet été, était un vrai plaisir et la raison principale de notre choix

La chambre était superbe, aussi bien en termes de décoration que de confort. Tout était vraiment au top c'était très appréciable !

Une très belle adresse que nous recommandons sans hésiter pour un séjour à Madrid !

Cons:

Tout était vraiment parfait et nous n’avons absolument rien à redire !

2026-07-24 • via Nuitee
A
Alfred • extended_group • cl
9
En plena gran vía.
Pros:

Ubicación y atención de todos

2026-07-24 • via Nuitee
B
bernard • solo_traveller • fr
9
Pros:

La decoration,
Le rooftop
L accueil et la bienveillance du personnel. .
Le confort

2026-07-23 • via Nuitee
R
ROCIO • couple • es
9
Hotel inmejorable para una escapada a Madrid
Pros:

La ubicación y el buen trato para las mascotas. Detalle precioso de la camita y el comedero.

Cons:

Nada

2026-07-23 • via Nuitee
A
Ana Brading • couple • gb
10
Nice and central hotel.
Pros:

Central location, good size room, rooftop bar and pool perfect for cooling off in summer days.

Cons:

during the day there was no hot water so no shower possible.

2026-07-23 • via Nuitee
L
luka • solo_traveller • ch
9
2026-07-23 • via Nuitee
V
Valérie • couple • be
10
Pros:

Excellent emplacement! Hôtel moderne, confortable et décoré avec goût. Péri-déjeuner au top!

Cons:

Rien!

2026-07-23 • via Nuitee
J
Jenny • extended_group • do
8
Excelente relación calidad-precio
Pros:

El hotel está súper bien ubicado cerca de muchos de los puntos de interés más importantes de Madrid y por el precio que tiene está muy bien

Cons:

Me quedé en el piso 8 y se escuchaban muchos ruidos del lobby y restaurante

2026-07-23 • via Nuitee
G
Giovanni • solo_traveller • it
10
Pros:

Tutto

Cons:

Dopo diversi aperitivi di pomeriggio volevo fare uno al rientro ma purtroppo mi sono imbattuto che mio figlio che era con noi non poteva stare sulla terrazza me dispiaciuto altrimenti sarebbe stato tutto da 10

2026-07-23 • via Nuitee
K
Kate • family_with_children • au
9
2026-07-23 • via Nuitee
S
Sonia • solo_traveller • es
10
Para repetir una y otra vez.
Pros:

La ubicación y el trato siempre es espectacular.

Cons:

No hay nada que no me guste.

2026-07-23 • via Nuitee
D
Donatella • solo_traveller • it
7
2026-07-23 • via Nuitee