Room Mate Macarena, Madrid Gran Vía

Hotels
•
Room Mate
9.4 (7942 reviews)
43 Calle Gran Vía , Madrid , ES
+34 911 16 11 91

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Small rooms
Billing concerns

Categories

Cleanliness
8.69
Several reviews mentioned cleaning issues, affecting the score.
Service
9.66
Service was noted as friendly, with some minor issues regarding billing.
Location
10
Many reviews praised the perfect and convenient location.
Room Quality
8.7
Room quality varied, with some complaints about size and amenities.
Amenities
9.65
Amenities received positive feedback, especially breakfast.
Value for Money
9.18
Mixed sentiments; some found it worth the price while others disagreed.
Food and Beverage
9.64
Breakfast received high praise for variety and quality.
Overall Experience
9.69
Overall, guests were very satisfied with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:58

Property Description

Central Location in Madrid
Located in the heart of Madrid's Centro district, Room Mate Macarena – Gran Vía offers easy access to major attractions and metro stations, making it a convenient choice for travelers looking to explore the city.

Comfortable and Modern Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even offer stunning city views, ensuring a pleasant stay for our guests.

Friendly 24-Hour Service
Our dedicated staff, fluent in both English and Spanish, are available 24/7 at the front desk to assist you during your stay, ensuring a seamless and enjoyable experience at Room Mate Macarena – Gran Vía.

Ready to experience the charm of Madrid? Book your stay at Room Mate Macarena – Gran Vía now!

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply. Once the reservation is made, the hotel will contact the guests to provide more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

9.4
Based on 7942 reviews
Cleanliness: 8.69
Service: 9.66
Location: 10
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
M
Magali • couple • fr
9
2026-11-07 • via Nuitee
L
Lourdes • family_with_children • us
10
Pros:

La amabilidad de los empleados , limpieza y localización del hotel

Cons:

Todo estuvo bien

2026-11-07 • via Nuitee
M
Mara • couple • ar
8
Pros:

La ubicación perfecta sobre Gran Vía, a pasos del Callao , Puerta del Sol y Plaza Mayor

2026-11-07 • via Nuitee
C
Cristiane • couple • br
10
Pros:

Localização excelente!

2026-11-07 • via Nuitee
C
Catherine • family_with_children • fr
10
Pros:

Hotel calme et super bien placé pour visiter Madrid

Cons:

Rien

2026-11-06 • via Nuitee
S
Sara • couple • ch
8
2026-11-06 • via Nuitee
R
Rodrigo • solo_traveller • br
10
2026-11-06 • via Nuitee
O
Ori Pinhas • couple • il
9
2026-11-06 • via Nuitee
M
Mariana • solo_traveller • es
10
Pros:

Todo

2026-11-06 • via Nuitee
A
ARY • couple • br
10
2026-11-05 • via Nuitee
G
guillaume • family_with_children • fr
10
2026-11-05 • via Nuitee
P
Philipp • couple • de
9
Perfektes Stadthotel in zentraler Lage mit geräumigem Zimmer und schöner Terrasse
Pros:

Sehr zentrale Lage auf der Gran Via, super Aussicht von der Terrasse, geräumiges Zimmer, große Dusche, ruhige Lage der Zimmer, Check in vor 15 Uhr möglich

Cons:

Keine Türe zum Bad, ansonsten alles top

2026-11-05 • via Nuitee
S
Shorena • couple • ge
10
2026-11-04 • via Nuitee
J
Juan Manuel • extended_group • ar
8
Cons:

que el baño no tenga puerta fija, solo una cortina

2026-11-04 • via Nuitee
D
dafa2906 • couple • ar
8
Pros:

La ubicacion EXCELENTE, el desayuno perfecto. El cuarto comodo, limpieza 10 puntos

Cons:

El acceso al hotel, complicado si vas por primera vez

2026-11-04 • via Nuitee
L
Luciana • solo_traveller • ar
10
2026-11-03 • via Nuitee
E
Eugenia • couple • ua
10
2026-11-03 • via Nuitee
H
HECTOR JAVIER • family_with_children • ar
10
Mi Nuevo Hogar en Madrid
Pros:

Ubicación excelente..Desayuno muy bueno..habitación amplia espaciosa y buena decoración

2026-11-03 • via Nuitee
L
Lorraine • couple • be
1
2026-11-03 • via Nuitee
A
Anna • family_with_children • it
9
2026-11-03 • via Nuitee