Room Mate Macarena, Madrid Gran Vía

Hotels
•
Room Mate
9.4 (7667 reviews)
43 Calle Gran Vía , Madrid , es
+34911161191

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Small rooms
Billing concerns

Categories

Cleanliness
8.69
Several reviews mentioned cleaning issues, affecting the score.
Service
9.66
Service was noted as friendly, with some minor issues regarding billing.
Location
10
Many reviews praised the perfect and convenient location.
Room Quality
8.7
Room quality varied, with some complaints about size and amenities.
Amenities
9.65
Amenities received positive feedback, especially breakfast.
Value for Money
9.18
Mixed sentiments; some found it worth the price while others disagreed.
Food and Beverage
9.64
Breakfast received high praise for variety and quality.
Overall Experience
9.69
Overall, guests were very satisfied with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:58

Property Description

Central Location in Madrid
Located in the heart of Madrid's Centro district, Room Mate Macarena – Gran Vía offers easy access to major attractions and metro stations, making it a convenient choice for travelers looking to explore the city.

Comfortable and Modern Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even offer stunning city views, ensuring a pleasant stay for our guests.

Friendly 24-Hour Service
Our dedicated staff, fluent in both English and Spanish, are available 24/7 at the front desk to assist you during your stay, ensuring a seamless and enjoyable experience at Room Mate Macarena – Gran Vía.

Ready to experience the charm of Madrid? Book your stay at Room Mate Macarena – Gran Vía now!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply. Once the reservation is made, the hotel will contact the guests to provide more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 7667 reviews
Cleanliness: 8.69
Service: 9.66
Location: 10
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
L
Lydia Cristina • solo_traveller • es
10
Pros:

El hotel es increíble el personal simpatico agradables, te ayudaban en todo lo necesario. Las camas super cómodas. La decoración super bonita. La terraza una pasada

Cons:

Lo que menos me gustó es que aunque en la ducha y wc hay puertas no cierran como del todo y como que no sientes la privacidad de un baño y la cortina aunque la cierres pues es lo mismo que sientes poca privacidad perp por lo demás todo increible

2026-07-04 • via Nuitee
G
giuseppina • solo_traveller • it
8
Pros:

La posizione ottima, la terrazza con piscina

Cons:

Colazione con poca scelta in proporzione al costo

2026-07-04 • via Nuitee
S
SIG.MM • solo_traveller • br
7
2026-07-04 • via Nuitee
A
Archontoula • couple • gr
10
2026-07-04 • via Nuitee
F
Fernando Aureo • solo_traveller • es
10
2026-07-04 • via Nuitee
C
Cristian • couple • cl
8
Buena ubicación y habitaciónes
Pros:

La comodidad de las habitaciones, buen desayuno

Cons:

Horario de uso de piscina, nos hemos hospedado 6 veces ahí y no tienen un sistema de fidelización, de hecho esta vez tuvimos que ingresar datos nuevamente, era nuestra luna de miel, les avise y ni un dulce nos dieron ...antes daban espumante al llegar al hotel.

2026-07-04 • via Nuitee
A
Alicia • couple • es
10
2026-07-04 • via Nuitee
J
Jarek • couple • hu
8
2026-07-04 • via Nuitee
A
Ana • solo_traveller • es
10
Pros:

La ubicación
La piscina
La limpieza
La atención del personal

2026-07-04 • via Nuitee
E
Edwards • solo_traveller • gb
9
2026-07-03 • via Nuitee
C
Caterine • couple • es
10
2026-07-03 • via Nuitee
R
Ron • couple • il
10
2026-07-03 • via Nuitee
L
lohitzune • solo_traveller • es
10
Pros:

Todo sin escepción

2026-07-03 • via Nuitee
P
Paolo Vincenzo • solo_traveller • it
10
2026-07-03 • via Nuitee
E
Emma • solo_traveller • gb
8
Pros:

Excellent location, clean, quiet and comfy rooms.

2026-07-02 • via Nuitee
G
GONZALEZ MARTINEZ • solo_traveller • gt
10
Super recomendado, está en gran vía, todo cerca, la verdad me gusto mucho!!! El personal educado!
Pros:

Esta ubicado en gran vía

Cons:

Todo super

2026-07-02 • via Nuitee
A
Anna • solo_traveller • ua
10
2026-07-02 • via Nuitee
A
Ana Isabel • couple • es
10
2026-07-02 • via Nuitee
N
Niall • couple • ie
10
Comfortable, convenient and beautiful views
Pros:

Great location, staff were great and the terrace + pool were perfect with great views

Cons:

Nothing

2026-07-02 • via Nuitee
H
Helloise Barbosa • couple • br
10
Muito bem localizado, quarto moderno e aconchegante.
Pros:

Localização, conforto e limpeza dos quartos, staff atencioso.

Cons:

Apenas uma ressalva: o banheiro. Tem uma cortina e não um porta separando o quarto do banheiro. O que tira a privacidade. Fora isso, tudo perfeito.

2026-07-02 • via Nuitee