Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful hotel
Excellent service
Great location
Phenomenal amenities
Comfortable rooms
Cons:
Coffee machine not working
Noise from large groups in lobby
Breakfast could improve

Categories

Cleanliness
9.29
The cleanliness is top-notch, indicating high standards.
Service
9.76
The professional and extremely helpful staff made me feel special.
Location
9.8
Perfectly positioned in the Old Town meant easy access to attractions.
Room Quality
9.25
Rooms are spacious and comfortable, with lovely suite options available.
Amenities
9.28
Spa facilities were praised as phenomenal and luxurious.
Value for Money
9.24
The overall quality justifies the price paid for the luxurious experience.
Food and Beverage
8.79
Breakfast variety was mentioned positively, though not universally appreciated.
Overall Experience
9.76
Visitors expressed a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:45

Property Description

Luxurious Spa Centre and Sauna
Indulge in the ultimate relaxation experience at Grand Hotel Kempinski Riga's exquisite spa centre and sauna. Unwind in the bio sauna, steam room, or the serene relaxation area, ensuring a rejuvenating stay.

Elegant Rooms with Premium Amenities
Experience luxury at its finest in the well-appointed rooms featuring flat-screen TVs, cozy seating areas, and complimentary tea-making facilities. Pamper yourself in the private bathroom with plush bathrobes and slippers provided for your comfort.

Convenient Location and Access to Attractions
Situated just steps away from the Latvian National Opera, our hotel offers easy access to must-see landmarks like Riga Dome Cathedral and Riga Central Market. With Riga International Airport a short drive away, your journey to relaxation begins seamlessly at Grand Hotel Kempinski Riga.

Important information:

Guests are kindly asked to present their passport or ID upon check-in. In case a card is not presented, prepayment will be returned and a different payment method will be required.

Please note if booking 6 rooms and more, different policies may apply. Please contact property for more details.

Children are welcome to use Kempinski The Spa facilities daily from 10 AM to 4 PM. For all other guests spa is available every day from 9 AM to 9 PM.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIX

Location

Guest Reviews

9.4
Based on 1692 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.8
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 9.76
R
Rosa • couple • es
10
2026-11-07 • via Nuitee
D
Davron • solo_traveller • gb
9
2026-11-06 • via Nuitee
O
Olli • couple • fi
1
Beautiful hotel, but the service doesn’t match the price
Pros:

bar is nice and cozy

Cons:

Hotel Kämp has a wonderful location and a historic setting, but the service fell well short of what you’d expect from a hotel of this level. The hotel seems understaffed: we had to wait in line both at breakfast and at reception, which shouldn’t happen at a luxury property.

Reception was the biggest disappointment. When I brought up an issue, the staff didn’t try to solve it. They only explained the hotel’s rules. There was also no warm welcome on arrival. The overall attitude felt rigid and procedural rather than guest-focused.

A five-star hotel should be about hospitality and flexibility, not just following policy. With more staff and a more service-minded approach at the front desk, Kämp could live up to its reputation. Right now, it doesn’t.

2026-11-02 • via Nuitee
A
Aleksandra • couple • lv
10
2026-11-01 • via Nuitee
A
Auksė • couple • lt
10
2026-10-30 • via Nuitee
A
Auksė • family_with_children • lt
10
2026-10-30 • via Nuitee
B
beni • family_with_children • il
10
One of the best hotel i have ever been
Pros:

Well located in the start of the old city, very nice crew and amazing breakfast, i upgrade to dlx room so i had a lot of space and a salon in my room, best bed and pillows and parket and amazing shower and bathroom. Will be happy to come back again.

2026-10-30 • via Nuitee
H
hanne skjoldhammer • extended_group • no
9
2026-10-28 • via Nuitee
N
Natalia • couple • lv
7
Pros:

Номера, чистота

Cons:

Завтраки

2026-10-28 • via Nuitee
A
Andrejs • couple • lv
10
2026-10-27 • via Nuitee
L
Liva • couple • lv
8
2026-10-27 • via Nuitee
K
Kristaps • couple • lv
10
A fantastic experience, and here you can clearly see what you are paying for.
Pros:

I really liked the room, its size, and its layout. I also enjoyed the spa area, and the breakfast was excellent.

2026-10-26 • via Nuitee
L
Liis • solo_traveller • ee
9
2026-10-26 • via Nuitee
M
Maxim Tripon • couple • il
9
Placut dar frig in camera
Pros:

Personalul a fost deosebit de amabil si gata sa ajute in orice moment.
Hotelul este elegant si bine plasat.

Cons:

Nu am avut incalzire in camera si a fost chiar frig.
Nu era de asteptat la un hotel de asemenea nivel si cost sa nu iti poti regla temperatura in camera.

2026-10-20 • via Nuitee
F
Farkhod • couple • uz
9
Cons:

Входной дверь перестал работать , оказалась батарея села , пока ждали мастера чуть не опоздали на самолет

2026-10-18 • via Nuitee
L
Lutfi • solo_traveller • ae
10
2026-10-18 • via Nuitee
R
Roland • couple • lv
10
2026-10-18 • via Nuitee
L
Lesley • solo_traveller • gb
8
2026-10-16 • via Nuitee
V
Vladislav • family_with_children • de
10
2026-10-16 • via Nuitee
S
Shahd • couple • sa
10
Good place to stay in
Pros:

The location , the breakfasts , the gym
Loved the stay 😊 I do recommend it

Cons:

Nothing

2026-10-10 • via Nuitee