INNSiDE by Meliá São Paulo Higienópolis

Hotels
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Innside by Melia
8.6 (2246 reviews)
Rua Maranhão 371 , Sao Paulo , br

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Cama confortável
Localização excelente
Cordialidade dos funcionários
Café da manhã excelente
Cons:
Quarto velho
Atendimento deixa a desejar
Limpeza e manutenção deficientes

Categories

Cleanliness
8.24
Some guests mentioned issues like old rooms and cleanliness concerns.
Service
9.21
Most guests praised the cordiality of the staff and quick check-in.
Location
9.25
Many reviews highlighted excellent location as a strong point.
Room Quality
7.7
Several reviews mentioned old furniture and poor room condition, but some appreciated renovated rooms.
Amenities
8.23
Amenities received mixed reviews; some praised the pool, while others mentioned poor maintenance.
Value for Money
8.69
Guests felt the price was acceptable given the location, despite some concerns.
Food and Beverage
8.74
Breakfast received positive remarks, though there were some mentions of decline in quality.
Overall Experience
8.71
Despite some issues, many guests noted they would return and enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:25

Property Description

Luxurious Amenities

This 4-star hotel in Higienópolis offers an outdoor pool, fitness center, and sauna. Enjoy complimentary WiFi and 24/7 room service.

Elegant Rooms

Each room at São Paulo Higienópolis Affiliated by Meliá boasts a minibar, flat-screen TV, safety box, and work desk. Indulge in free toiletries for added comfort.

Exquisite Dining Experience

Giallo Restaurant awaits with international cuisine for breakfast, lunch buffets, and dinner a la carte.

Experience the best of São Paulo at São Paulo Higienópolis Affiliated by Meliá. Book now for a memorable stay!

Important information:

All cots are subject to availability.

Please note, at check-in, guests must provide the credit card used to make the reservation.

When booking more than 9 rooms, different conditions of rates, availability and payment forms may apply. The property will contact you after you book to provide instructions.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Please note that an extra fee may apply for guests who wish to smoke inside the guestroom.

Please note that the room categories Premium Queen Room with Balcony, Premium Twin Room with Balcony, Family Room and Suite are available from the 8th floor and above. Please contact the property for further details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

8.6
Based on 2246 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 8.71
P
Patricia • family_with_children • ar
9
2026-08-21 • via Nuitee
V
Viviane • couple • br
9
2026-08-21 • via Nuitee
R
Regina Lucia • couple • br
10
2026-08-20 • via Nuitee
F
Flávia • couple • br
9
2026-08-20 • via Nuitee
R
Regina Lucia • solo_traveller • br
10
2026-08-20 • via Nuitee
W
Walter • couple • br
8
2026-08-19 • via Nuitee
L
Layla • couple • br
5
2026-08-18 • via Nuitee
F
FERNANDO • couple • br
9
Pros:

Cama muito confortável

Cons:

Podemos escutar tudo dos quartos ao lado

2026-08-17 • via Nuitee
M
MAGNOLIA • couple • ch
9
Excellent petit déjeuner, hôtel élégant, très bien situé.
Pros:

Gentillesse et efficacité du personnel

Cons:

La salle de bain aurait besoin de quelques rénovations : on constate notamment des taches noires sur les catelles, en particulier autour de la douche.

Les ascenseurs ont également rencontré des problèmes, notamment parce que les cartes des chambres ne fonctionnaient pas correctement.

J’ai séjourné plusieurs fois dans cet établissement, mais jamais le personnel de la réception n’a eu un mot aimable concernant mes précédents séjours. À chaque arrivée, j’ai eu l’impression d’être accueillie comme si c’était la première fois que je venais. C’est assez surprenant, surtout lorsque l’on sait que ces informations doivent normalement figurer dans leur système informatique. Un peu plus de reconnaissance envers les clients fidèles serait appréciée.

2026-08-16 • via Nuitee
A
Aharon • couple • il
6
Pros:

Location

Cons:

We had a room with prepaid breakfast. Since we left in the last day early for our vlight, we asked two days before for a small breakfast take-away and the person in the reception refused, saying that they do not do it. Asking again in the day after was with the same answer, accompanied with an antipathy.

2026-08-14 • via Nuitee
H
Heloisa • couple • br
10
2026-08-14 • via Nuitee
C
Christian • extended_group • ch
8
My place in São Paulo
2026-08-13 • via Nuitee
D
Dilia • solo_traveller • cl
9
2026-08-13 • via Nuitee
F
FINGERMANN • couple • br
10
muito boa
2026-08-12 • via Nuitee
F
Francesco • solo_traveller • it
7
2026-08-12 • via Nuitee
M
Marli • couple • br
10
2026-08-10 • via Nuitee
G
Giovana • couple • br
8
2026-08-06 • via Nuitee
J
Julio Cezar • solo_traveller • br
10
Cons:

Elevadores

2026-08-03 • via Nuitee
M
Maristela Cortez • couple • br
5
Pros:

Gentileza dos porteiros

Cons:

Banheiro vazando, luz queimada no banheiro. Check in muito lento. De 4 elevadores 2 estavam quebrados.

2026-08-02 • via Nuitee
E
Edda • family_with_children • ar
8
Pros:

el desayuno, las instalaciones y la ubicacion

Cons:

que la pileta no fuera climatizada

2026-07-24 • via Nuitee