INNSiDE by Meliá São Paulo Higienópolis

Hotels
•
Innside by Melia
8.6 (2274 reviews)
Rua Maranhão 371 , Sao Paulo , BR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Cama confortável
Localização excelente
Cordialidade dos funcionários
Café da manhã excelente
Cons:
Quarto velho
Atendimento deixa a desejar
Limpeza e manutenção deficientes

Categories

Cleanliness
8.24
Some guests mentioned issues like old rooms and cleanliness concerns.
Service
9.21
Most guests praised the cordiality of the staff and quick check-in.
Location
9.25
Many reviews highlighted excellent location as a strong point.
Room Quality
7.7
Several reviews mentioned old furniture and poor room condition, but some appreciated renovated rooms.
Amenities
8.23
Amenities received mixed reviews; some praised the pool, while others mentioned poor maintenance.
Value for Money
8.69
Guests felt the price was acceptable given the location, despite some concerns.
Food and Beverage
8.74
Breakfast received positive remarks, though there were some mentions of decline in quality.
Overall Experience
8.71
Despite some issues, many guests noted they would return and enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:25

Property Description

Luxurious Amenities

This 4-star hotel in Higienópolis offers an outdoor pool, fitness center, and sauna. Enjoy complimentary WiFi and 24/7 room service.

Elegant Rooms

Each room at São Paulo Higienópolis Affiliated by Meliá boasts a minibar, flat-screen TV, safety box, and work desk. Indulge in free toiletries for added comfort.

Exquisite Dining Experience

Giallo Restaurant awaits with international cuisine for breakfast, lunch buffets, and dinner a la carte.

Experience the best of São Paulo at São Paulo Higienópolis Affiliated by Meliá. Book now for a memorable stay!

Important information:

All cots are subject to availability.

Please note, at check-in, guests must provide the credit card used to make the reservation.

When booking more than 9 rooms, different conditions of rates, availability and payment forms may apply. The property will contact you after you book to provide instructions.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Please note that an extra fee may apply for guests who wish to smoke inside the guestroom.

Please note that the room categories Premium Queen Room with Balcony, Premium Twin Room with Balcony, Family Room and Suite are available from the 8th floor and above. Please contact the property for further details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

8.6
Based on 2274 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 8.71
C
Claudio • solo_traveller • gb
9
Pros:

Excelente localização, limpo e os funcionários super prestativos e educados. It’s my third stay with them.

2026-10-31 • via Nuitee
E
Emre • couple • us
10
2026-10-28 • via Nuitee
I
Ivanir Rocha • couple • br
10
Mto boa
Pros:

Quarto amplo , bebidas disponíveis, limpos , cama log size

2026-10-25 • via Nuitee
S
Susany • couple • br
9
Foi legal, mas poderia ter sido excepcional.
Pros:

A acomodação era confortável, quarto limpo e agradável, proporcionando uma ótima experiência durante a estadia.

Cons:

Não gostei das toalhas, estavam velhas e duras. Não foi uma boa experiência de toalhas de Hotel.
E o chão do banheiro dava impressão de sujo.
O café da manhã eu achei 6/10, muita coisa amanhecida . Fiquei 3 dias e praticamente era a mesma coisa todos os dias que eu tomei café da manhã lá.

2026-10-23 • via Nuitee
S
Susany • couple • br
9
2026-10-23 • via Nuitee
H
Hernandez Martinezl • couple • mx
9
Pros:

Brindan una excelente atención.

Cons:

El desayuno no es tan variado.

2026-10-23 • via Nuitee
W
wenjing • couple • br
10
2026-10-19 • via Nuitee
L
Lisandro Márcio • couple • br
8
Pros:

Atendimento

Cons:

Hotel em reforma

2026-10-19 • via Nuitee
F
FLAVIA • couple • br
9
Pros:

Localização, gentileza dos funcionários, limpeza

Cons:

Ar condicionado sem funcionamento eficiente, mesmo com a temperatura mínima e ventilação máxima, problema notado em 2 unidades do 6o andar. No verão pode ser um.problema na hospedagem.

2026-10-19 • via Nuitee
M
Maria • couple • bo
10
Pros:

Todo

2026-10-19 • via Nuitee
S
SERGIO • solo_traveller • br
9
Gostei,vou voltar.
Pros:

Do tamanho do quarto e das camas de solteiro.

Cons:

Dos travesseiros altos,precisa ter um mais fino.E o ar-condicionado muito barulhento.

2026-10-15 • via Nuitee
A
Alan • solo_traveller • gb
8
Great stay but try to reposition air on unit box with lights so it doesn’t hamper guests sleep. Also power points in mai
Pros:

It was clean and some staff spoke English, which helped with my limited Portuguese.

Cons:

I couldn’t keep the air conditioning on at night as the red light on the box kept me awake. It was good to have power points by the bedside but there weren’t any in the main part of the room so I had little narrow space to use the iron and ironing board by one side of the bed.

2026-10-15 • via Nuitee
J
janaina • couple • br
10
Gentileza e profissionalismo
Pros:

Equipe incrivelmente gentil, e solícita.
Não mediram esforços para nos ajudar, já que minha mala foi extraviada pela cia aérea.
Quarto muito confortável, limpo, café da manhã ótimo.
Hotel excelente, voltarei e recomendo a qualquer um.

2026-10-14 • via Nuitee
F
Felipe A Giansante • couple • br
1
Abandonado
Cons:

Quarto cheirando mofo!!!!!

2026-10-14 • via Nuitee
S
Suda • solo_traveller • br
9
2026-10-13 • via Nuitee
S
Suda • couple • br
9
2026-10-13 • via Nuitee
E
Euridice Fidelis Perez • couple • br
10
2026-10-12 • via Nuitee
I
INDIANARA • extended_group • br
10
2026-10-10 • via Nuitee
M
Matthew • couple • us
4
Great location but old air conditioning and plumbing that doesn’t work well.
Pros:

Great location. Friendly staff.

Cons:

The air conditioning did not work and the room was hot. The hot water ran out very quickly.

2026-10-09 • via Nuitee
H
Hung San • solo_traveller • hk
7
Excellent location and friendly staff!
Pros:

Excellent location in Higienopolis, proximity to subway, cafe, malls and Avenue Paulista.
Staff are very helpful.

Cons:

bathroom could use some upgrade but overall good.

2026-10-07 • via Nuitee