Hilton Garden Inn Jackson-Madison

Hotels
•
Hilton Garden Inn
9 (438 reviews)
320 New Mannsdale Road , Madison , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Convenient location
Cons:
Breakfast pricing
Noise issues
Maintenance concerns

Categories

Cleanliness
8.64
Generally clean, with some mentions of improvements needed in specific areas.
Service
9.61
Staff were friendly and accommodating, reflecting a solid service experience.
Location
9.65
Convenient location with easy access to nearby attractions.
Room Quality
8.6
Mostly comfortable rooms, but some complaints about noise and maintenance issues.
Amenities
9.13
Good amenities, though breakfast pricing was a concern for some guests.
Value for Money
8.59
Some amenities like breakfast felt overpriced for the overall value.
Food and Beverage
8.14
Mixed reviews on food pricing and quality; noted as an area for improvement.
Overall Experience
9.61
Overall positive experiences reported, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:01

Property Description

Convenient Amenities
Experience the convenience of our 24-hour store, indoor pool, and modern gym at the Hilton Garden Inn Madison.

Comfortable Rooms
Enjoy rooms equipped with a microwave, refrigerator, and coffee maker, along with ironing facilities and a hairdryer for your comfort.

Nearby Attractions
Explore Annandale Golf Course just 5 miles away, Ross R. Barnett Reservoir 13 miles away, and Downtown Jackson at a close distance.

Book your stay at the Hilton Garden Inn Madison now for a memorable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 438 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 9.61
M
McCabe Construction • couple • us
10
Just awesome all the way around!
Pros:

Front desk staff was awesome! Very friendly and helpful!

Cons:

nothing!

2026-09-14 • via Nuitee
K
Kyla • extended_group • us
10
My stay at the hotel was nice
Pros:

The breakfast was good they had so many choices to choose from. The price for the breakfast was very reasonable. Overall I rate my experience a 10

Cons:

The hotel was very clean,and the staff was nice,I would recommend this hotel to my friends and family

2026-09-10 • via Nuitee
C
Cherrida • couple • us
10
Pleasant stay very nice hotel.
Pros:

Big room and friendly staff.

Cons:

Nothing, everything was fine!

2026-09-08 • via Nuitee
J
Josh • solo_traveller • us
1
I will boycott your establishment until the end of time.
Pros:

Leaving

Cons:

They stafff the food the human trafficking ring in the basement . The Russian roulette being

2026-09-01 • via Nuitee
N
Nzinga • family_with_children • us
8
Pros:

Quan, the maintenance guy was really friendly and made sure we had what we needed.

Cons:

Price of breakfast.

2026-08-31 • via Nuitee
P
Paul • couple • us
10
Pros:

N/a

2026-08-25 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-08-19 • via Nuitee
R
Rasheeda • couple • us
10
2026-08-16 • via Nuitee
C
Cynthia • solo_traveller • us
10
Hilton is a trusted company
Pros:

Need more sugar free options.

2026-08-15 • via Nuitee
C
Chad • solo_traveller • us
8
2026-08-05 • via Nuitee
R
Ryia • solo_traveller • us
8
Pros:

Yard maintenance nice , clean

Cons:

My bed was very itchy! I’m not sure if I was allergic to something they wash with but my 1st night was horrible! I rarely slept! I was up at 2/3 am taking a shower because I was so itchy

2026-07-20 • via Nuitee
S
Sarantis Karamessinis • solo_traveller • gr
9
2026-07-14 • via Nuitee
S
Shawn • couple • us
7
2026-07-11 • via Nuitee
G
Gina • couple • us
9
Overall our stay was pleasant. The young man who checked us in was very helpful and friendly.
Pros:

Location

Cons:

We were on a non smoking floor, however the room smelled of cigarette smoke. It possibly could have been from cleaning products, not sure. If it is the cleaning products, I would change them.

2026-07-05 • via Nuitee
J
Jasmine • couple • us
10
2026-07-04 • via Nuitee
B
Bobby • couple • us
9
Every Enjoyable!
Pros:

Everything was Great!

Cons:

N/A

2026-07-03 • via Nuitee
B
Bobby • couple • us
9
We enjoyed the stay!
Pros:

N/A

2026-06-30 • via Nuitee
B
Barbara • couple • us
10
Very comfortable and enjoyed eveything
Pros:

Breakfast was excellent.

2026-06-29 • via Nuitee
W
Wayne • couple • us
8
2026-06-18 • via Nuitee
S
Shana • solo_traveller • us
8
2026-06-18 • via Nuitee