The Key

Hotels
9.1 (850 reviews)
Mykhailivs'ka Street 24-Б , Kyiv , UA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Lack of proper maintenance

Categories

Cleanliness
7.15
Multiple complaints about cleanliness including dirty bathrooms and unpleasant odors.
Service
10
Staff is described as friendly and welcoming, although there are some issues with competence.
Location
10
Centrally located, making it easy to access various attractions.
Room Quality
8.12
Rooms are comfortable but some issues mentioned with maintenance and size.
Amenities
9.16
Basic amenities are provided, but some are lacking or not replaced.
Value for Money
9.11
Generally perceived as fair value given location and service, but issues reduce value perception.
Food and Beverage
9.64
No specific comments, but the hotel offers basic food and beverage options.
Overall Experience
9.6
Guests express a mix of satisfaction mainly due to location and service, despite cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:31

Property Description

Luxurious Accommodation in the Heart of Kyiv

Convenient Location: Situated near major attractions like St. Michael's Golden-Domed Monastery and Khreshchatyk Metro Station, The Key offers easy access to the best of Kyiv.

Comfortable Rooms: Relax in well-equipped rooms featuring flat-screen TVs, private bathrooms, and cozy bedding for a restful stay.

Exceptional Service: Our multilingual staff is available 24/7 at the front desk to ensure your needs are met promptly and efficiently.

Experience the best of Kyiv at The Key - book your stay now for an unforgettable trip!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9.1
Based on 850 reviews
Cleanliness: 7.15
Service: 10
Location: 10
Room Quality: 8.12
Amenities: 9.16
Value for Money: 9.11
Food and Beverage: 9.64
Overall Experience: 9.6
O
Oleksandr • family_with_children • ua
8
2026-10-31 • via Nuitee
C
Chernenko • couple • ua
10
2026-10-30 • via Nuitee
L
Lukas • solo_traveller • lt
8
Minimalistic, silent, clean - hit my spot.
Pros:

Location is great! Very cosy corner hidden in the backyards that felt safe. Fat brick corridor walls gave a feelling of the bomb shelter. The frontdesk lady was very nice and welcoming. The room is small, thus extra balcony provided extra value. Overall I liked the whole setup and appreciated silence and discretion all around. The sheets were clean and shower room was decent enough. Minimalistic, silent, clean - pretty much hit my sweet spot. Enjoyed the staircase and second floor.

Cons:

What can be quickly fixed - lamps could use dust wipe for sure! :) Room walls feel a bit worn and have signs of previous visitors. Overall interior estetics could be revised - felt a bit cheap in taste.

2026-10-29 • via Nuitee
Анна • couple • ua
9
Чудове місце, гарна локація
Pros:

Зручне розташування, приємний інтерʼєр

Cons:

Через те що знаходиться близько до землі, відчувається висока вологість, це спричиняє певний дискомфорт

2026-10-25 • via Nuitee
Y
Yevheniia • couple • ua
9
2026-10-24 • via Nuitee
M
Maks • couple • ua
10
2026-10-23 • via Nuitee
N
Nadiia • solo_traveller • ua
10
2026-10-20 • via Nuitee
Алена • solo_traveller • ua
10
2026-10-19 • via Nuitee
Апетроаєй • couple • ua
9
2026-10-11 • via Nuitee
Анастасия • couple • ua
9
2026-10-07 • via Nuitee
O
Olena • family_with_children • ua
10
2026-10-07 • via Nuitee
Коденко • family_with_children • ua
10
2026-09-17 • via Nuitee
Даніленко • solo_traveller • ua
10
2026-09-12 • via Nuitee
Євгеній • extended_group • ua
10
2026-09-05 • via Nuitee
S
smakovska • family_with_children • ua
9
2026-08-31 • via Nuitee
O
Olga • solo_traveller • ua
10
2026-08-31 • via Nuitee
Олена • couple • ua
10
Pros:

Гарне розташування та привітний персонал.

Cons:

Немає

2026-08-31 • via Nuitee
Сиренко • family_with_children • ua
8
2026-08-31 • via Nuitee
Кибукевич • family_with_children • ua
10
Гарний чистий сучасний готель за гарною ціною
Pros:

Наш улюблений готель , коли буваємо в Києві .
Ідеальна поєднання ціни, зручностей , розташування та гостинності . Є нюанс , щоб знайти двері і заїхати машиною, але по телефону проводять

Cons:

Все сподобалось

2026-08-25 • via Nuitee
Ганна • solo_traveller • ua
7
2026-08-25 • via Nuitee