The Key

Hotels
9.1 (809 reviews)
Mykhailivs'ka Street 24-Б , Kyiv , ua

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Lack of proper maintenance

Categories

Cleanliness
7.15
Multiple complaints about cleanliness including dirty bathrooms and unpleasant odors.
Service
10
Staff is described as friendly and welcoming, although there are some issues with competence.
Location
10
Centrally located, making it easy to access various attractions.
Room Quality
8.12
Rooms are comfortable but some issues mentioned with maintenance and size.
Amenities
9.16
Basic amenities are provided, but some are lacking or not replaced.
Value for Money
9.11
Generally perceived as fair value given location and service, but issues reduce value perception.
Food and Beverage
9.64
No specific comments, but the hotel offers basic food and beverage options.
Overall Experience
9.6
Guests express a mix of satisfaction mainly due to location and service, despite cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:31

Property Description

Luxurious Accommodation in the Heart of Kyiv

Convenient Location: Situated near major attractions like St. Michael's Golden-Domed Monastery and Khreshchatyk Metro Station, The Key offers easy access to the best of Kyiv.

Comfortable Rooms: Relax in well-equipped rooms featuring flat-screen TVs, private bathrooms, and cozy bedding for a restful stay.

Exceptional Service: Our multilingual staff is available 24/7 at the front desk to ensure your needs are met promptly and efficiently.

Experience the best of Kyiv at The Key - book your stay now for an unforgettable trip!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 809 reviews
Cleanliness: 7.15
Service: 10
Location: 10
Room Quality: 8.12
Amenities: 9.16
Value for Money: 9.11
Food and Beverage: 9.64
Overall Experience: 9.6
K
Kateryna • solo_traveller • ua
9
2026-06-11 • via Nuitee
A
Andrii • solo_traveller • ua
9
2026-06-10 • via Nuitee
Марія • couple • ua
10
Pros:

У самому центрі , зручно . Додатковий плюс , що помешкання знаходиться в безпечному місці і те що ролети закриваються на пульті .

Cons:

Душ підтікає , тому готуйте багато рушників .

2026-06-10 • via Nuitee
S
Sofiia • couple • ua
10
2026-06-10 • via Nuitee
N
Nadiia • solo_traveller • ua
9
2026-06-09 • via Nuitee
K
Kate • family_with_children • ua
10
2026-06-07 • via Nuitee
Èric • solo_traveller • se
10
Pros:

Senyora super amable, super bon tracte, i lloc on m he sentit molt segur, gràcies a el personal i la habitació del primer pis

2026-06-07 • via Nuitee
V
Viktoriia • solo_traveller • ua
9
Pros:

Самий центр міста, але в помешканні дуже тихо. В номері є шампунь, мило, фен. Є вода, вибір чаю. Чудовий вайфай

Cons:

Непросто було знайти, але ми впоралися

2026-06-07 • via Nuitee
Світлана • solo_traveller • ua
10
Pros:

Обслуговувпння песоналу, місце розташування, загалом гарне враження!

Cons:

Номер трохи затісний, але не критично

2026-06-04 • via Nuitee
Ольга • couple • ua
9
Pros:

Гарний персонал. Локація

Cons:

Невеликі кімнати й незручні сходи на другий поверх

2026-06-04 • via Nuitee
S
Simon Bath • solo_traveller • gb
9
Pros:

Great location close to Maiden. Staff friendly. Was told before hand that they didn't really speak English, but found them very welcoming and helpful. Had electronic shutters for the windows which was good as the night we stayed there were quite a few missiles close by. However the hotel was in a courtyard so I felt reasonably safe.

Cons:

Room was a little small. A little hard to find and the courtyard was a little dark at night.

2026-05-31 • via Nuitee
Анна • solo_traveller • ua
6
2026-05-29 • via Nuitee
Віталій • couple • ua
7
2026-05-29 • via Nuitee
Ніколь • solo_traveller • ua
10
Мені сподобалось, для робочих поїздок буду обирати цей готель знову.
Pros:

Для однієї ночі, коли подорожуєш у справах, то чудовий готель. Чисто, атмосферно, приємна жіночка на рецепції.

Cons:

-

2026-05-29 • via Nuitee
Андрей • couple • ua
8
2026-05-28 • via Nuitee
N
Nataliia • extended_group • ua
10
Все супер!
Pros:

Все сподобалось! Привітний персонал, гарний номер. За таку ціну - просто супер! Єдине, що було трішки незручно - це тільки одне дзеркало в номері (в ваній).

2026-05-28 • via Nuitee
Аліна • couple • ua
6
2026-05-23 • via Nuitee
Анастасія • extended_group • ua
8
2026-05-23 • via Nuitee
M
Myroslava • solo_traveller • it
10
2026-05-21 • via Nuitee
Олександра • solo_traveller • ua
10
Pros:

Чудове місце розташування та привітний персонал.

2026-05-20 • via Nuitee