Best Western Hotel Centre Reims

Hotels
•
Best Western
7.5 (2446 reviews)
75 Place Drouet d'Erlon , Reims , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Parking convenience
Cons:
Cleanliness issues
Noisy rooms
Small breakfast area

Categories

Cleanliness
6.14
Some reviews indicate issues with cleanliness, particularly regarding bed sheets.
Service
7.61
Mixed feelings about service; some guests found staff pleasant while others noted dissatisfaction.
Location
9.15
Multiple reviews praise the hotel's excellent location for markets and attractions.
Room Quality
7.1
Rooms generally comfortable but with consistent complaints about noise and outdated decor.
Amenities
8.13
Amenities like parking and breakfast received positive mentions, but there is room for improvement.
Value for Money
7.59
General sentiment is that the hotel offers reasonable value, though some expect more based on room quality.
Food and Beverage
6.64
Breakfasts were criticized for being understocked and dining area being cramped.
Overall Experience
7.61
Despite some complaints, many guests had a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:16

Property Description

Convenient Location
Hotel Centre Reims, situated on Place Drouet d’Erlon in the heart of Reims, directly across from the train station, offers easy access for travelers.

Comfortable Accommodations
The hotel features rooms equipped with modern amenities including a flat-screen TV, telephone, and a private bathroom with complimentary toiletries.

Dining Options
Guests can enjoy a delicious buffet breakfast served daily and savor traditional cuisine at the partner restaurant, Les 3 Brasseurs, conveniently located on the ground floor.

Experience the charm of Reims and the Champagne region with Hotel Centre Reims as your welcoming abode. Book now for a delightful stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 2446 reviews
Cleanliness: 6.14
Service: 7.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 7.61
L
Léone • solo_traveller • fr
7
2026-06-12 • via Nuitee
A
Adriana • extended_group • ca
5
meet our expectations
Pros:

Well located to visit the city

2026-06-10 • via Nuitee
C
Claudia • couple • au
7
Friendly and welcoming
Pros:

Location to station. Afternoon treats, coffee machine

Cons:

No bedside tables, shower curtain set up

2026-06-08 • via Nuitee
N
NATSUKO • couple • jp
1
失敗
2026-06-07 • via Nuitee
J
Jean-Paul • couple • be
7
2026-06-07 • via Nuitee
A
Andrew • family_with_children • gb
1
Dreadful
Pros:

We booked the best western hotel for a family stop over on the way home from the south of France.
On check in we were told of a technical issue. And we could not stay at our chosen hotel. We were ushered across the road to another hotel. Not the best western. A more cheaper run down place instead. We had no choice as we had traveled all day. We booked two rooms next to each other for our daughter. Who was now 2 floors up.
The technical issue was over booking.
We were also told our parking would be 70€ which I declined as it seemed rather costly. Funny enough it was free on departure. Really bad experience and costly would never recommend the hotel at all.
It’s a shame as Reims is a lovely city. But this Hotel are taking the opportunity to see off the tourists.

Cons:

The hotel we booked looked nice enough. However the hotel we were taken too was run down uncomfortable and tired. Sink loose toilet loose great cracks in the walls etc. you get the picture if I had know this was the case would have booked another hotel. The air conditioning worked. Free glass of water. I did not have a half eaten pastry left on the side though.

2026-06-07 • via Nuitee
A
Arantxa • couple • es
4
Pros:

La Ubicación.

Cons:

Estaba en obras y las habitaciones no son como en las fotos.

2026-06-06 • via Nuitee
C
Claude • solo_traveller • fr
1
très très déçu
Cons:

il fallait traverser une zone de chantier pour rejoindre la chambre

2026-06-05 • via Nuitee
P
Pierre-André • couple • ch
4
Déçu de la part d’une grande chaîne d’hôtels…
Pros:

L’emplacement

Cons:

L’étage était en chantier (travaux de peinture complet seules quelques chambres disponibles dont la nôtre).
La chambre était sans table de nuit, sans armoire de rangement, sans sèche-cheveux, juste un lit, une porte coulissante, lourde et impossible à pousser de l’intérieur, et sans pour accéder aux commodités…
Literie de qualité pour terminer sur une note positive…

2026-06-04 • via Nuitee
C
Claudia • solo_traveller • de
6
Hotel in zentraler Lage mit den stadtmäßigen Einschränkungen
Pros:

Die Lage gut, mitten in der Fußgängerzone. Die Zimmer werden gerade abschnittsweise saniert.

Cons:

Die hinteren Zimmer des Gebäudes schauen nur auf die Vordächer...leider hört, sieht und riecht man dadurch auch die Abluft der Küchen drumherum und hört auch die Klimaanlagen . In unserem frisch renovierten Zimmer roch es noch nach Farbe und die Duschabtrennung war noch nicht eingebaut, so dass man das Zimmer eigentlich nicht hätte anbieten sollen, so ohne funktionierende Dusche

2026-06-04 • via Nuitee
R
Ritva • solo_traveller • fi
8
Cons:

Huone vaikutti keskeneräiseltä. Ei ripustuskoukkuja pyyhkeille tai yöpöytiä, irtonainen verho ripustamattomana tuolilla.

2026-06-04 • via Nuitee
N
Nicetraveller1021 • solo_traveller • ca
3
2026-06-04 • via Nuitee
A
Anne • extended_group • gb
7
Comfortable for a couple of days
Pros:

Location

Cons:

No hanging wardrobe space or hangers

2026-06-02 • via Nuitee
M
Michael • couple • de
8
Gute Lage und für eine Nacht ausreichend.
Pros:

Die Lage ist sehr gut

Cons:

Zimmer ohne jede Möglichkeit, Kleidung abzulegen oder aufzuhängen. Toilettentür ist eine lose vorgehängtes Brett 😀
Frühstück im Nachbarhotel

2026-06-02 • via Nuitee
K
Karolis • extended_group • lt
8
2026-06-01 • via Nuitee
F
FRANCK • solo_traveller • fr
7
très bon acceuil
Pros:

emplacement idéal
accueil très professionnel et sympathique
confort de la literie
belle rénovation des chambres avec des prestations modernes

Cons:

hotel en partie en travaux
odeur de peinture fraiche entêtante dans la chambre
c'est dommage....

2026-06-01 • via Nuitee
J
jan • solo_traveller • nl
8
Pros:

Dat hotel precies hartje centrum ligt en parkeergarage voor de deur. Nog geen 50 meter...lol

Cons:

Ontbijt niet erg veel keus. Maar prima. Alleen je wordt te veel in de gaten gehouden door medewerkers, alsof je snel weg zou willen. Dat was ons gevoel.

2026-05-31 • via Nuitee
C
Christine • couple • us
8
2026-05-31 • via Nuitee
J
Jean-Pierre • couple • fr
5
Hôtel bien situé mais cher pour tout ce qui précède
Pros:

L’amabilité du personnel et l’emplacement.

Cons:

Clim bruyante, fuite d’eau salle de bain, absence poubelle salle de bain, rideaux occultants qui n’occultent rien..,

2026-05-31 • via Nuitee
C
Colin • solo_traveller • gb
5
Mixed review
Pros:

Breakfast was good and glad it had Aircon as the outside temperature was very hot

Cons:

Room very small as was the bed and the bathroom shower screen had been removed so water flooded the floor. It's in the process of being internally redecorated so the smell of paint is quite strong. Unfortunate for us but I'm sure it will be ok soon.
The security safe was not secure at all and even so we couldn't figure out how to use it

2026-05-30 • via Nuitee