Best Western Hotel Centre Reims

Hotels
•
Best Western
7.5 (2420 reviews)
75 Place Drouet d'Erlon , Reims , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Parking convenience
Cons:
Cleanliness issues
Noisy rooms
Small breakfast area

Categories

Cleanliness
6.14
Some reviews indicate issues with cleanliness, particularly regarding bed sheets.
Service
7.61
Mixed feelings about service; some guests found staff pleasant while others noted dissatisfaction.
Location
9.15
Multiple reviews praise the hotel's excellent location for markets and attractions.
Room Quality
7.1
Rooms generally comfortable but with consistent complaints about noise and outdated decor.
Amenities
8.13
Amenities like parking and breakfast received positive mentions, but there is room for improvement.
Value for Money
7.59
General sentiment is that the hotel offers reasonable value, though some expect more based on room quality.
Food and Beverage
6.64
Breakfasts were criticized for being understocked and dining area being cramped.
Overall Experience
7.61
Despite some complaints, many guests had a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:16

Property Description

Convenient Location
Hotel Centre Reims, situated on Place Drouet d’Erlon in the heart of Reims, directly across from the train station, offers easy access for travelers.

Comfortable Accommodations
The hotel features rooms equipped with modern amenities including a flat-screen TV, telephone, and a private bathroom with complimentary toiletries.

Dining Options
Guests can enjoy a delicious buffet breakfast served daily and savor traditional cuisine at the partner restaurant, Les 3 Brasseurs, conveniently located on the ground floor.

Experience the charm of Reims and the Champagne region with Hotel Centre Reims as your welcoming abode. Book now for a delightful stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 2420 reviews
Cleanliness: 6.14
Service: 7.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 7.61
P
Patricia • solo_traveller • gb
2
Disappointed
Pros:

Central location

Cons:

The receptionist obviously didn't want to be there, not even a grin in welcome. The whole place was tatty and tired, couldn't wait to move on.

2026-05-23 • via Nuitee
G
Gladys • couple • co
1
Me aceptaron cancelación gratis.
Pros:

Ubicación

Cons:

Estaba en obra, olor a pintura, habitación pequeña, no tenía las dos camas individuales solicitadas, la ducha no tenía vidrio.

2026-05-23 • via Nuitee
M
MARIA ANGELES • couple • es
7
2026-05-21 • via Nuitee
P
Philippe • solo_traveller • be
8
Cons:

Le bruit venant de la rue.

2026-05-18 • via Nuitee
C
Chiara • couple • fr
8
Pros:

grande chambre silencieuse à dépit la proximité avec la rue animé.
très bon petit déjeuner et personnel gentil et disponible
emplacement centrale

Cons:

la TV ne fonctionnait pas

2026-05-17 • via Nuitee
J
Joeri • extended_group • be
6
2026-05-17 • via Nuitee
F
flavien • family_with_children • fr
10
Très bien.
2026-05-15 • via Nuitee
S
Stephan • solo_traveller • de
7
2026-05-15 • via Nuitee
P
Phillip • solo_traveller • us
7
Felt cramped
Pros:

Close to train station

Cons:

Elevator really tiny. Room was really small had to step over my luggage.

2026-05-15 • via Nuitee
K
kurt • couple • de
4
2026-05-14 • via Nuitee
M
MIKE • solo_traveller • gb
8
Pros:

BREAKFAST - SATISFACTORY

2026-05-14 • via Nuitee
J
jean-noel • solo_traveller • fr
7
un hôtel très bien situé mais un peu décevant
Pros:

hôtel très bien situé sur la place d'Erlon, à proximité de la gare de Reims, personnel sympatique et petit-déjeuner satisfaisant.

Cons:

chambre petite (plus petite que celle que j'avais à Paris pour un prix comparable )et sans charme, couloirs sombres, travaux et outils encombrant le couloir, propreté moyenne, rapport prix/qualité médiocre.

2026-05-12 • via Nuitee
F
Françoise • couple • de
5
Bien mais hotel a rénover rapidement
Pros:

Emplacement. Personnel sympa

Cons:

Pas mal de petits objets délabrés … douche notamment

2026-05-10 • via Nuitee
I
Inga • couple • lt
6
Pros:

Very good location

Cons:

The hotel only looks decent at first glance. In reality, it’s run-down, with peeling wallpaper and creaky floors. It hasn’t been renovated; they’ve just laid down carpets and put up new wallpaper to hide its poor condition.

2026-05-09 • via Nuitee
D
Derek • couple • gb
6
Overnight stay - one night stay is enough
Pros:

Location near railway station and centre

Cons:

Noisy and fairly basic

2026-05-09 • via Nuitee
V
Vicki • solo_traveller • au
9
A short but wonderful stay.
Pros:

It was is a fantastic location in the city centre. The rooms were modern and clean and the staff were very helpful.

2026-05-05 • via Nuitee
V
Vicki • solo_traveller • au
8
A great stay
Pros:

Location, rooms and staff were excellent

2026-05-05 • via Nuitee
F
Ferry • solo_traveller • nl
5
Pros:

Mooie kamers

Cons:

Erg gehorig met een club voor de deur

2026-05-05 • via Nuitee
D
Daniel • couple • nl
6
Redelijk
Pros:

De gastvrijheid

Cons:

Het nog in de verbouwing was

2026-05-04 • via Nuitee
T
Thijs • couple • nl
7
Oké, maar door te kleine kamer zou ik niet nog een keer terugkomen.
Pros:

Nieuwe kamers, douche gloednieuw.

Cons:

Hele kleine tweepersoons kamer, kan er nauwelijks twee tassen kwijt. Klink wc deur was kapot.
Op zaterdagnacht veel herrie door uitgaansleven

2026-05-03 • via Nuitee