Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Hotels
Choice Hotels International
7.6 (3259 reviews)
Via Espana 111, Panama City, Panama, 1753 , Panama City , PA

Pets allowed

Facilities

Free breakfast
Full-service spa
Accessible bus station shuttle
Fitness facilities
Front entrance ramp
Health or beauty spa nearby
Proposal/romance packages available
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Nice pool area
Great location
Cons:
Poor cleanliness
Room issues
Inconsistent service
Noise disturbances

Categories

Cleanliness
4.73
Multiple reviews indicated poor cleanliness and issues with dirty rooms and towels.
Service
9.2
General sentiment was positive regarding the staff's attentiveness and courtesy.
Location
9.24
The location received several positive mentions in reviews.
Room Quality
5.69
Mixed feedback; some rooms were noted to be outdated and with faulty amenities.
Amenities
7.72
The pool and bar were appreciated, but other amenities were criticized.
Value for Money
7.68
General perception leaning towards undervalue due to service inconsistencies.
Food and Beverage
8.23
Breakfast received praise, but overall food quality had mixed reviews.
Overall Experience
8.3
Overall, experiences were mixed, balancing positive aspects with significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:00

Property Description

Experience the ultimate escape at Hotel El Panama by Faranda Grand, where luxury blends seamlessly with comfort in the heart of Panama City.

Indulgent Spa Services
Pamper yourself at our exquisite spa, offering rejuvenating massages, body treatments, and revitalizing facials to make your stay truly relaxing.

Culinary Delights
Savor mouthwatering dishes at our three acclaimed restaurants or enjoy the convenience of room service. Don't miss our complimentary buffet breakfast served daily, fueling your adventures ahead.

Recreational Retreat
Unwind in our outdoor pool, rejuvenate in the sauna, or try your luck at the casino for an exciting night out, ensuring your time with us is filled with fun and relaxation.

Discover luxury and comfort at Hotel El Panama. Book your stay today for an unforgettable experience!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PTY

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

  • Pets

    Pet max weight (per pet) in lb is 26

See all policies

Location

Guest Reviews

7.6
Based on 3259 reviews
Cleanliness: 4.73
Service: 9.2
Location: 9.24
Room Quality: 5.69
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.3
M
Marisa couple cl
4
Pros:

Esta muy bien el hotel

Cons:

Tuve una situacion de acoso sexual por parte de un empelado en el area de la piscina. Quien entregaba las toallas. Me hizo sentir muy mal y senti miedo pues no habia nadie en ese momento en el area.

2026-06-14 via Nuitee
P
PEREZ JIMENEZ couple co
9
2026-06-13 via Nuitee
M
medina muñoz couple pa
4
La Puscina no estaba habilitada
Pros:

Buena atención variedad en la comida

Cons:

En la mañana no pudimos disfrutar en la piscina el sr dijo que demoraría una hora en mantenimiento y ese no era el día correspondiente, demoró más de cuatro horas y me tocó retirarme del hotel, es decir mi pareja y yo NO PUDIMOS DISFRUTAR DE LA PISCINA, que sentido tenía pasar un momento diferente en el hotel si no pude relajarme en la piscina en mi estancia

2026-06-11 via Nuitee
W
Walker couple us
5
2026-06-10 via Nuitee
L
Laura hutchinson solo_traveller pa
10
2026-06-09 via Nuitee
I
iara de fatima extended_group br
10
2026-06-07 via Nuitee
A
Alicia solo_traveller kh
2
2026-06-05 via Nuitee
J
Jorge family_with_children nl
8
Gran opcion calidad precio en el centro de panama.
Pros:

El desayuno estaba muy bien, la piscina tambien, el tener restaurantes alli mismo tambien. LA habitacion tenia un buen tamaño. los empleados eran atentos.

Cons:

Precio demasiado alto de los restaurantes. Precio demasiado alto bebidas, precio demasiado alto de la lavanderia. A veces se hubiera agracido algo de paz, tenian la musica a todo volumen siempre.

2026-06-05 via Nuitee
N
nicolas solo_traveller pa
7
Good but blocking room access at checkout time
Pros:

Overall good hotel to stay in the city. Great pool and garden.

Cons:

The day of checkout your room key is deactivated automatically around checkout time. So if you are 5mins late, you can no longer access your room or even floor you stayed. Makes no sense to me and delays the checkout process even more. As we had a lot of luggage, I had to go back to the room for the remaining luggage, just to find out I could no longer enter the room. Had to go back to the reception, reactivate key, get luggage, back to reception, again in the line to be able to checkout. Extra 15mins to checkout for what?

2026-06-04 via Nuitee
Y
Yeikool couple pa
8
2026-06-04 via Nuitee
V
Valerio family_with_children co
10
En línea con el descanso
Pros:

El desayuno especular
La comodidad de las camas descanso sin ruido
Muy limpio todo el tiempo

Cons:

Las camas cuando uno se sube se van para ese lado entonces la persona se resbala

2026-06-04 via Nuitee
N
Nayelis couple pa
9
2026-06-04 via Nuitee
S
sulma family_with_children pr
8
Pros:

Nos gustó las atenciones del personal del Lobby, en especial el Gerente. Muy atento.

Cons:

No es que no me gustó. Solo una crítica constructiva. Darle una limpieza a los asientos que están en la piscina.

2026-06-02 via Nuitee
W
Waithe couple us
8
Overal It was a nice stay, staff were friendly besides the omelett cooks (they were rude) , nice accommodation
Pros:

The location was central , the kept the rooms clean , overall a decent hotel.

Cons:

The omelette cooks at breakfast had terrible attitudes and were very rude.

2026-06-02 via Nuitee
R
R. Hyman solo_traveller pa
8
2026-06-01 via Nuitee
K
Kate couple us
7
2026-05-31 via Nuitee
A
ANTONELA family_with_children ar
10
Pros:

Hermoso lugar

2026-05-31 via Nuitee
L
Luis Carlos extended_group cr
9
Pros:

Excelente

2026-05-31 via Nuitee
E
Edgar solo_traveller pa
7
2026-05-30 via Nuitee
L
Lana solo_traveller us
9
Pros:

Convenient location.

Cons:

N/A

2026-05-30 via Nuitee