Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Hotels
Faranda Hotels
7.8 (3479 reviews)
Via España 111 , Panama City , pa

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Attentive, friendly staff
Central, safe location (close to metro and restaurants)
Spacious rooms and comfortable beds
Excellent and varied breakfast
Pool and pleasant common areas
Cons:
Outdated facilities and furniture
Dusty/mildew smells and some unclean bathrooms
Pool water cleanliness issues
Noise from parties/events at night
Bathroom/maintenance problems in some rooms

Categories

Cleanliness
6
Multiple reviews mention dusty smells, mildew/odour in rooms, smudgy bathrooms and unclean pool water/filters — cleanliness is a clear weakness.
Service
9
Numerous comments praise attentive, friendly staff and specific help (e.g., Viktor on reception), indicating strong service.
Location
9.2
Repeatedly described as central, close to metro, safe and convenient for restaurants/shops — location is one of the hotel's highlights.
Room Quality
6.8
Rooms are often spacious with comfortable beds but several reports of old/deteriorated fixtures, inconsistent updates and maintenance issues.
Amenities
7.6
Pool and common areas are appreciated and the hotel offers solid amenities, but the pool and some facilities are dated and sometimes poorly maintained.
Value for Money
7.4
Guests often say the hotel is worth its price ("vale lo que se paga") thanks to location and breakfast, though dated condition reduces perceived value.
Food and Beverage
8.5
Breakfast is frequently described as excellent and very varied; minor negatives include moved items and limited vegetarian options.
Overall Experience
7.9
Overall positive stays driven by location, service and breakfast, tempered by noise incidents, dated facilities and some cleanliness/maintenance problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:55

Property Description

Luxurious Accommodation

Experience the epitome of comfort at El Panama by Faranda, boasting air-conditioned rooms with modern amenities like flat-screen cable TV and free WiFi. Relax in style with private bathrooms, coffee-makers, and scenic pool views available in select rooms.

Unmatched Facilities

Indulge in endless entertainment options with a casino, fitness centre, and outdoor pool at your disposal. The on-site convention centre caters to events of all sizes, accommodating up to 5,000 guests. Additionally, relish a diverse culinary experience at our 3 international restaurants, including Japanese and Barbecue specialties.

Convenient Location

Conveniently situated near Panama Metro Station, exploring the city is a breeze. With Tocumen Airport just a short drive away and shuttle services for guests, seamless travel is guaranteed. Book now for a memorable stay at El Panama by Faranda!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Location

Guest Reviews

7.8
Based on 3479 reviews
Cleanliness: 6
Service: 9
Location: 9.2
Room Quality: 6.8
Amenities: 7.6
Value for Money: 7.4
Food and Beverage: 8.5
Overall Experience: 7.9
F
Fabio couple cl
7
Regular
Pros:

Restorán y piscinas

Cons:

Habitacion, cama muy chica para 2 personas. Aire condicionado no enfría mucho, pasamos calor al dormir.

2026-08-15 via Nuitee
G
Gassan solo_traveller pa
5
Pros:

No sé después que dejaron entrar a los clientes ala habitación tarde a las 3:15 de la tarde ,ya que estaban desde las 10 de la mañana esperando que entren ala habitación.
Y el dia siguiente salir antes de las 12 medio dia

Cons:

No tienen manera de hablar con respecto en la entrada y salida

2026-08-15 via Nuitee
J
Janivis Betegon solo_traveller pa
10
2026-08-15 via Nuitee
L
Lore family_with_children uy
4
No da con la talla de la cadena de hoteles.
Pros:

La amabilidad de la gente que trabaja ahí, el sector piscina exterior y restaurantes.

Cons:

La limpieza de los pasillos y habitaciones no era buena. Lo peor por lejos: el baño. No tiene extractor de aire y tiene una tapa de madera no estanca removible que conecta al ducto de la bajada de los caños, por ende eso emana olor a caño en toda la habitación, no sólo en el baño. La vista de los pisos bajos, olvidable.

2026-08-15 via Nuitee
A
Antonio family_with_children gt
8
2026-08-14 via Nuitee
J
JUAN PABLO family_with_children co
10
Pasamos una buena estadía
Pros:

El desayuno, la ubicación en general está bien conservado el hotel

Cons:

El baño de la habitación necesita renovación o por lo menos mantenimiento

2026-08-14 via Nuitee
K
Kyla couple gb
7
Pros:

Friendly and welcoming and helpful staff. Great breakfast, clean room and great location.

Cons:

The pool area and amenities weren’t always clean after previous users. The gym was not as advertised.

2026-08-13 via Nuitee
C
Christian solo_traveller us
1
To become a 3 star they wil need lots of work
Pros:

Nothing

Cons:

Arrived at 8:00 PM and had to wait until 10:00 PM to check in because the room "wasn't ready." Super rude and careless staff. The room looked nothing like the photos - old and run-down, and the shower was horrible. Don't recommend.

2026-08-13 via Nuitee
C
Cecilia couple co
10
Pros:

Todo

2026-08-13 via Nuitee
C
Carlos solo_traveller cl
8
Hotel bueno, con poco estadio para dejar la ropa
Pros:

Las habitaciones amplias y la cercanía de todo

Cons:

La falta de closet, somos una familia de 4 personas y estuvimos 5 días, y los 2 cajones disponibles no son suficientes

2026-08-12 via Nuitee
C
Carlos family_with_children cl
7
Viaje a Copa América 2026
Pros:

La comodidad, atención, ubicación, buen desayuno

Cons:

El poco espacio para acomodar la ropa, de una familia de 4 personas no se podían acomodar la ropa en 2 espacios

2026-08-12 via Nuitee
E
Eon solo_traveller gy
10
Pros:

Everything was amazing

2026-08-12 via Nuitee
P
Perez solo_traveller us
8
Pros:

La ubicación

Cons:

La bañera algo descuidada. No hay enchufes cerca de la cama, ni lámparas de noche.

2026-08-11 via Nuitee
M
Mayid Alfonso solo_traveller co
4
No volveria
Pros:

Indiferente

Cons:

Las habitaciones, son antiguas, el aire acondicionado es antiguo, no funciona bien. La habitaciones huelen a moho. Mobiliario no esta buenas condiciones.

2026-08-11 via Nuitee
D
Diana solo_traveller co
6
Pros:

La amabilidad de su personal.
El.desayuno
La ubicación

Cons:

Las instalaciones muy deterioradas. Muebles viejos. Corredores que parecen un hospital . Aseo deficiente. Planchas que no sirven.

2026-08-11 via Nuitee
L
Lewis solo_traveller es
3
2026-08-11 via Nuitee
D
DAMARIS SARAY couple ec
7
2026-08-11 via Nuitee
A
andreina family_with_children co
9
2026-08-10 via Nuitee
O
Omarys family_with_children pa
8
Excelente, céntrico y agradable
Pros:

Desayuno, comodidad

Cons:

El aire acondicionado

2026-08-10 via Nuitee
A
Ashleigh solo_traveller pa
10
2026-08-10 via Nuitee