Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Hotels
•
Faranda Hotels
7.8 (3547 reviews)
Via España 111 , Panama City , PA

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Attentive, friendly staff
Central, safe location (close to metro and restaurants)
Spacious rooms and comfortable beds
Excellent and varied breakfast
Pool and pleasant common areas
Cons:
Outdated facilities and furniture
Dusty/mildew smells and some unclean bathrooms
Pool water cleanliness issues
Noise from parties/events at night
Bathroom/maintenance problems in some rooms

Categories

Cleanliness
6
Multiple reviews mention dusty smells, mildew/odour in rooms, smudgy bathrooms and unclean pool water/filters — cleanliness is a clear weakness.
Service
9
Numerous comments praise attentive, friendly staff and specific help (e.g., Viktor on reception), indicating strong service.
Location
9.2
Repeatedly described as central, close to metro, safe and convenient for restaurants/shops — location is one of the hotel's highlights.
Room Quality
6.8
Rooms are often spacious with comfortable beds but several reports of old/deteriorated fixtures, inconsistent updates and maintenance issues.
Amenities
7.6
Pool and common areas are appreciated and the hotel offers solid amenities, but the pool and some facilities are dated and sometimes poorly maintained.
Value for Money
7.4
Guests often say the hotel is worth its price ("vale lo que se paga") thanks to location and breakfast, though dated condition reduces perceived value.
Food and Beverage
8.5
Breakfast is frequently described as excellent and very varied; minor negatives include moved items and limited vegetarian options.
Overall Experience
7.9
Overall positive stays driven by location, service and breakfast, tempered by noise incidents, dated facilities and some cleanliness/maintenance problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:55

Property Description

Luxurious Accommodation

Experience the epitome of comfort at El Panama by Faranda, boasting air-conditioned rooms with modern amenities like flat-screen cable TV and free WiFi. Relax in style with private bathrooms, coffee-makers, and scenic pool views available in select rooms.

Unmatched Facilities

Indulge in endless entertainment options with a casino, fitness centre, and outdoor pool at your disposal. The on-site convention centre caters to events of all sizes, accommodating up to 5,000 guests. Additionally, relish a diverse culinary experience at our 3 international restaurants, including Japanese and Barbecue specialties.

Convenient Location

Conveniently situated near Panama Metro Station, exploring the city is a breeze. With Tocumen Airport just a short drive away and shuttle services for guests, seamless travel is guaranteed. Book now for a memorable stay at El Panama by Faranda!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Location

Guest Reviews

7.8
Based on 3547 reviews
Cleanliness: 6
Service: 9
Location: 9.2
Room Quality: 6.8
Amenities: 7.6
Value for Money: 7.4
Food and Beverage: 8.5
Overall Experience: 7.9
E
ETHLYN • solo_traveller • pa
10
Pros:

Todo me gustó la atención el desayuno y el almuerzo.

Cons:

Todo estaba bien

2026-10-24 • via Nuitee
R
Renee • family_with_children • jm
9
Pros:

Wish that they had night entertainment

Cons:

No night life

2026-10-23 • via Nuitee
R
Richard • family_with_children • pa
9
2026-10-22 • via Nuitee
J
Jara • family_with_children • co
10
2026-10-22 • via Nuitee
A
Arnaud • family_with_children • pa
9
2026-10-22 • via Nuitee
S
sierra quijano • family_with_children • co
9
Pros:

La alberca es excelente

Cons:

El personal no es tan atento

2026-10-22 • via Nuitee
M
Medina • couple • cr
7
Bien pero con puntos de mejora
Pros:

La habitación y la piscina

Cons:

Mucho desorden en el desayuno y poco espacio para comer.

Me llevaron en una cena algo diferente a una de las entradas que pedí.

2026-10-21 • via Nuitee
L
Lusmery • family_with_children • pa
8
2026-10-19 • via Nuitee
C
Carlos • couple • cl
6
Baja relacion precio calidad
Pros:

Piscina con poco cuidado diario, las zonas de servicio nunca han sido remodeladas, ascensores a veces se detienen y tuvimos que usar los de servicio.

Cons:

falta mantención y por el mismo precio hay mejores hoteles, o hoteles en mejores condiciones.

2026-10-19 • via Nuitee
G
Gutierrez • family_with_children • pa
9
2026-10-19 • via Nuitee
Q
Q • family_with_children • us
10
Pros:

The location. Breakfast being included all onsite services and mostly the pool with swim up bar!

Cons:

Na

2026-10-19 • via Nuitee
J
Julio • couple • pa
8
Pros:

el desayuno variado, piscina

Cons:

HÚMEDO, viejo y había cucarachas.

2026-10-18 • via Nuitee
J
James • family_with_children • co
3
2026-10-18 • via Nuitee
M
Maria Antonia • family_with_children • ar
5
Cons:

La atención es pésima.

2026-10-18 • via Nuitee
C
Clinton • couple • bs
7
Beds comfortable . Bathroom fixtures falling of the wall Tub old and dirty Jad to report twice to get it cleaned..
Pros:

Good location

Cons:

Rooms needs to be upgraded . Tub old and dirty. Lights in bathroom too dim
Breakfast menu not appealing at all.

2026-10-17 • via Nuitee
E
Estrella • family_with_children • cl
8
Pros:

La habitación estaba muy bien, piscina también, cómodo, buen entorno. Desayuno bien en general, no tan variado.

Cons:

Restaurant de atención lenta, no tan rico y más caro que a los alrededores del hotel.
Aseo de la habitación muy tarde. ( un día 6 pm)
Había un evento por lo que se acaba el stock de toallas.

2026-10-17 • via Nuitee
C
Camila • couple • co
4
Pros:

El personal era muy amable, especialmente las personas de la recepción.

Cons:

La habitación no era lo que se esperaba, el aire acondicionado estaba muy muy fuerte y no se podía manejar desde el control, cuando pedimos que revisaran nos dijeron que era esa temperatura o apagarlo (porque el regulador estaba dañado).

2026-10-17 • via Nuitee
R
Ronald • family_with_children • de
7
Für eine Nacht okay.
Pros:

Der Pool ist sehr schön und das Personal ist sehr nett. Wir haben zwei riesige Suiten bekommen obwohl wir nur normale Zimmer gebucht hatten.

Cons:

Das Hotel hat seine besten Tage hinter sich und ist eigentlich dringend renovierungsbedürftig.

2026-10-17 • via Nuitee
V
VIVIAN CAROLINA • couple • co
8
Pros:

Me gustó, su ubicación, sus instalaciones, la comida

Cons:

No me gustó, el personal que nos atendió en horas de la noche, al hacer el check in, un señor bastante irrespetuoso

2026-10-16 • via Nuitee
C
Calpa Juaginoy • family_with_children • co
8
Nivel de satisfacción
Pros:

La atención del administrador, que nos colaboró de manera muy amable siempre

Cons:

El tema de la humedad de algunas habitaciones. Se debe revisar este aspecto para mejorar.

2026-10-15 • via Nuitee