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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Accessible parking
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Fitness classes
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Mobile app for room service
Review Highlights
Categories
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Property Description
Stunning Countryside Setting
Nestled in 65 acres of picturesque English countryside, the Mercure Warwickshire Walton Hall Hotel & Spa offers a tranquil escape just a stone's throw away from major motorways.
Unique Accommodation Options
With a total of 149 standard double and twin rooms, 19 rooms in The Coach House, and 37 superior rooms and suites in the historic 16th-century hall, guests can choose from a variety of charming and comfortable accommodations.
Luxurious Amenities
From the inviting reception and elegant restaurant to the cozy bar, stylish lounge, and scenic roof terrace with views of the Victorian garden, guests can indulge in a truly luxurious experience at Mercure Warwickshire Walton Hall Hotel & Spa.
Ready to experience the perfect blend of history and modern comfort? Book your stay now!
Opening hours:
Monday to Friday: 06:30 – 21:00
Weekends: 07:00 – 20:00
Last entry: One hour before closing
Pool closing times:
The pool closes 30 minutes before the facility closes
(20:30 Monday–Friday, 19:30 Saturday–Sunday)
Supervision:
The pool is not lifeguarded. While staff are trained pool responders, they also manage other duties.
Child policy:
Maximum ratio of 1 adult to 2 children (no exceptions)
Children’s swimming times: 09:00–11:00 and 16:00–19:00 daily.
Please note that all rooms are accessible only via stairs.
Guests under the age of 13 must be accompanied by an adult.
Pool is operational now.
Leisure facilities are not free- They are charged at 12 GBP per person per day and included gym, steam, sauna and pool.
Children aged 3–12 years years incur an additional charge of £30 per night. when using extra beds.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Not much
The deluxe room was in the older stately home type building but the whole building was deserted. No bar open, no staff, no lounge to sit in etc.
It's a very strange experience.
The restaurant, bar, reception etc are up in the newer buildings a bit of a walk away. That was the only place there were any staff.
Oh and the bar prices are outrageous.
The Spa area was very nice & staff their were very good.
The reception staff were welcoming. The waiting staff need more training & the senior supervisor needs to be more humble & less aggressive when being told of customer concerns.
Disappointing stay 26-28June. No Air Con in room, 2 fans provided which just circulated hot air. Air con in dining room didn’t work & the meal I had Pasta Alfredo was suppose to e (cream base) but was swimming in oil. Supervisor noted “thats how it’s made” very defensive. Breakfast, nothing special. Only 3 staff working Friday, was told (full compliment) even though we had to wait ages for drinks & food, & keep reminding them we were still waiting. Beds very lumpy; only good thing was the swimming pool & sauna. Make sure you screen shot on website the feee use of spa or they will charge you.
Photos are a bit misleading showing the main building and not the actual apartments. I did not catch that we would not be in the main building.
Location of rooms
Lovely Room, super quiet to get to sleep. Bed comfy.
Bar Prices/vending machine prices were high. & additional charge to use wellness facilities seemed high considering we were staying as a guest.
Location was beautiful.
Grounds looked tired.
Hotel rooms filthy - dead flys,stained carpet, broken aircon in 30+.c heat.
Room smelt horrible and damp.
Staff friendly offered to change room - to another room with no aircon.
No fridge in room.
Balcony filthy empty cans and cigarette butts.
Very very disappointed
The check in person and person on the leisure check in were very nice. The grounds are outstanding.
The room wasn’t clean. The tv didn’t work. The windows didn’t open and there was a hole in the duvet cover. We asked to be moved, which they did. We got moved to another not very clean room, with random furniture. It was like they kept it for their spare. No coffee pods for the coffee machine or shampoo and conditioner in bathroom. The carpets weren’t vacuumed.
Clean , great value for money , view across the fields .
You will not be in the Manor House ! That’s if you book a superior room , be warned !
Lovely spacious room, quiet location
Untidy hotel, outside the lovely room. Could be so much better with a little TLC. Not great breakfast, spa nice, no telephones working.
The worst experience trying to call the hotel itself to arrange something before our stay, probably over 20 calls diverted to call centre or cut off and no one could help. Very Frustrating.
Location.
Very run down. Poor standard of finish. Staff were poorly trained. One and a half hours to check in took four room changes before we finally got what we booked. Even then no hot water in the room for two days.
We were catfished basically.Once you're going on booking page ,it's showing this beautiful castle looking building,Victorian rooms etc.once we've started approaching, realised it's nothing what we've seen on the pictures.asked for receptionist to show us room , absolutely different,humidly hot.we said we won't stay there as it was deceiving as we thought it's totally different from what we've been sold to .
Reception said they won't charge us as we booked it at 5 pm , arrived for 8:30 pm ,he promised not to charge me and lied to my face as I'm into this dilemma now ,trying to prove my point through loads of emails back and forth.unbelievably frustrating
Beautiful place everything is so wonderful
The food was nice. The room was clean and spacious.
There was skeleton staff so had to wait ages be served at the bar and to be seated for breakfast. Evening meal was served but no interaction with the staff
Our room had no hot water. We were told maintenance would fix it. It wasn't fixed and we had to change rooms at 9pm at night. On arrival our room was in the old hall and there was no direction for the room which were upstairs but no signs to show this. We were wandering around for ages. No staff to help. No lifts and a lot of stairs so not for the infirm. Would not recommend to anyone else and wouldn't go again to this group of hotels
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