Bull Eugenia Victoria & Spa

Hotels
8.4 (1283 reviews)
Avenida Gran Canaria, 26 , Playa del Ingles , es

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Value
Cons:
Cleanliness Issues
Limited Food Variety

Categories

Cleanliness
7.81
Mixed reviews about cleanliness, with some comments indicating that room cleaning was not satisfactory.
Service
9.28
Overall, staff received positive remarks for being friendly and accommodating.
Location
8.12
Some reviews mentioned the location being far from the beach, impacting the overall experience.
Room Quality
8.27
Rooms were generally appreciated, though some mentioned the need for modernization.
Amenities
8.3
Amenities like the spa and facilities were well-received; however, some issues with pool areas were noted.
Value for Money
8.76
Many reviewers found the hotel provided good value for the price.
Food and Beverage
7.91
Food variety was mentioned as a concern, particularly regarding the buffet options.
Overall Experience
8.78
General positive feedback, with guests expressing a likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:35

Property Description

Convenient Location and Shuttle Service
Eugenia Victoria is ideally situated just a short walk from the vibrant center of Playa del Inglés. Guests can also take advantage of the complimentary beach shuttle service for added convenience.

Relaxing Spa and Pool Area
Indulge in relaxation at the hotel's spa which features a variety of facilities including a hot tub, sauna, Turkish bath, and indoor swimming pool. Treat yourself to a range of rejuvenating treatments offered such as massages and beauty therapies.

Dining and Entertainment Options
Enjoy a culinary experience at the buffet restaurant or grab a snack at the poolside bar. With three bars on-site, including one with live music, guests can unwind and socialize in style.

Ready to experience the perfect blend of comfort and leisure at Eugenia Victoria? Book your stay now and make unforgettable memories.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you will have to pay with your credit card or in cash upon arrival.

Please note that the hotel has space in the car park for bikes. Alternatively guests can store bikes in their room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1283 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.12
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 7.91
Overall Experience: 8.78
R
Roberto solo_traveller es
9
Pros:

Spa y variedad en el menú del bufet

2026-07-20 via Nuitee
F
Fabio family_with_children pt
6
Pros:

Falta de fruta ao pequeno almoço

Cons:

Piso escorregadio á volta da piscina

2026-07-12 via Nuitee
S
Soraya family_with_children es
6
Pros:

El hotel está muy bien para los niños

Cons:

Los horarios de piscina y cena están adaptados a horario extranjero y no a horario español.
Había cucarachas y muchas por las zonas comunes ,creo que en un hotel no hay peor cosa que ver qué eso, es súper desagradable verlas correteando a sus anchas por las zonas comunes por las noches y también en la terraza de nuestra habitación,no había noche que no tuviéramos visita de ellas...
Las toallas del baño las cambian cada dos días y si tienes que esperar de sábado a martes como fue nuestro caso hasta 3 días sin toallas Limpias!
El suelo de toda la zona común resbalaba al máximo mi hijo de 5 años incluso con zapatillas puestas se escurrió unas cuantas veces y el bebé de casi dos años ...lo mismo.Ponian carteles de "atención suelo resbaladizo" pero creo que lo que deberían hacer es cambiarlo!

2026-07-11 via Nuitee
B
Badoiu family_with_children ro
9
2026-07-10 via Nuitee
L
Lidia family_with_children es
10
Hotel ideal para familias.Muy buen ambiente y servicios
Pros:

Pensando en volver el año que viene.Personal,limpieza,instalaciones,comida ,ambiente y todo excelente.Muy contentos.

2026-07-09 via Nuitee
L
Liliana solo_traveller es
10
Pros:

Las instalaciones y la comida excelente y el trato de los empleados hacia los clientes la verdad que muy bueno en general me gustó todo y calidad presio hacia tiempo que no encontraba algo igual

Cons:

Pues lo que menos me gustó fue lo del tema de las tortas en las marcas reservarlas desde por la manaña que ya a buena manaña no habían marcas pero bueno eso suele ocurrir en general en todos los hoteles y creo que es algo que si deberían de tomar más en cuenta no solo en este hotel si no e todos los otele y cadenas hoteleras

2026-07-07 via Nuitee
D
Diogo family_with_children pt
10
Gostamos muito
Pros:

A grande diversidade de atividades

Cons:

A zona das refeições deve ser repensada. Há muita confusão nas horas de refeição e a variedade de comida não é muito grande.

2026-07-07 via Nuitee
E
Elianny solo_traveller ae
10
Excelente
2026-07-07 via Nuitee
H
Helder family_with_children pt
7
Pros:

Espaços exteriores e spa muito bons

Cons:

Reservei 2 camas grandes mais sofá cama. Na realidade só havia uma cama grande. Erro inadmissível do booking.
Cama pouco confortável e espaços pequenos

2026-07-06 via Nuitee
M
maria luisa del carmen solo_traveller es
10
Pros:

El bufete y el spa

Cons:

La lejanía con la playa

2026-07-05 via Nuitee
I
Ifara solo_traveller es
8
Pros:

Nos gustó mucho el buffet,variedad de comida ,limpio y personal excelente

Cons:

Que la piscina estuviera un poco deteriorada

2026-07-04 via Nuitee
J
Jose family_with_children es
9
2026-07-02 via Nuitee
M
Moreneta family_with_children es
9
2026-07-02 via Nuitee
A
Antonio family_with_children gb
10
E stata una settimana molto rilassante e divertente grazie di tutto
Pros:

Tutto

Cons:

Le pulizie delle stanze

2026-07-02 via Nuitee
J
Jorge Luis solo_traveller es
10
Pros:

Todo la amabilidad del personal

Cons:

Nada

2026-06-28 via Nuitee
S
Senia family_with_children es
10
Lo recomiendo
Pros:

Todo

2026-06-23 via Nuitee
S
Stefania family_with_children it
8
Le Canarie non deludono mai, temperature perfette, bellissime giornate e paesaggi, ci siamo divertiti molto eravamo un g
Pros:

Mi è piaciuta molto la spa e le piscine, la colazione veramente varia e molto buona, molto carino anche il mini club e area giochi per bambini

Cons:

Il mini club aveva orari molto limitati i bambini non sono riusciti ad andarci molto, c’erano pochi snack il pomeriggio sopratutto per i bambini, e potevi solo entro le 16, i miei figli dopo pranzo riposano quando scendevano era chiuso il mini club e non si poteva più prendere niente per merenda.. inoltre purtroppo mia figlia ha bagnato un pochino il letto la notte e mi hanno fatto pagare 150€ per il materasso, mi sembra assurdo che un hotel per bambini non abbia dei copri materasso impermeabili…

2026-06-21 via Nuitee
K
Klaudja family_with_children it
7
2026-06-18 via Nuitee
A
AndreiaG10 solo_traveller pt
9
Excelente hotel de 3*com perfil de 4*
Pros:

As piscinas são espetaculares, o buffet do restaurante é excelente, extremamente variado e delicioso, o SPA também é maravilhoso e o atendimento muito amável e animado.

Cons:

Inexistência de opções de snacks para crianças pequenas fora do restaurante. Têm 3 bares junto às piscinas e nenhum deles tem iogurtes, bolachas, fruta, nada... só pizza, batatas fritas, hambúrgueres e cachorros quentes. Num regime de tudo incluído, tínhamos de sair para comprar fora ou trazer do restaurante, quando fosse possível. Os iogurtes do restaurante eram servidos em taças, não havia como levar para junto da piscina..

2026-06-15 via Nuitee
P
Patricia solo_traveller es
10
Para repetir
Pros:

Las instalaciones, todo lo que tiene para los niños. El trato del personal. Me encantó todo en general.

Cons:

Me gusto todo

2026-06-10 via Nuitee