Petit Palace Santa Cruz

Hotels
Petit Palace Hoteles
8.9 (2691 reviews)
Muñoz y Pabón, 18 (Plaza Ramón Ybarra Llosent) , Seville , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Issues with cleanliness
High price for decor and amenities

Categories

Cleanliness
8.4
Some reviews mentioned issues like towels being torn and dirt on windows.
Service
9.4
Multiple reviews highlighted friendly and helpful staff.
Location
9.4
Highlighted as perfect and convenient for sightseeing.
Room Quality
8.9
Generally good quality with some concerns about decor and noise.
Amenities
8.9
Good breakfast offerings, although some concerns about power outlets.
Value for Money
8.4
Mixed reviews on quality compared to price with mentions of high costs.
Food and Beverage
8.9
Breakfast is generally well-received, although some mention it's not extraordinary.
Overall Experience
8.9
Most guests appreciated their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:43

Property Description

Luxurious Boutique Hotel in Seville's City Centre

Free WiFi and Modern Amenities
Indulge in a stay at Petit Palace Santa Cruz, where every room is equipped with air conditioning, a flat-screen TV, and a modern bathroom with a hairdryer. Stay connected with complimentary WiFi throughout the property.

Historic Charm and Culinary Delights
Immerse yourself in the old Jewish Quarter of Santa Cruz, where our 16th-century mansion is nestled. Explore the winding streets and discover a variety of traditional restaurants and tapas bars just steps away from the hotel.

Explore Seville's Treasures
Conveniently located within a short walk of Seville Cathedral and the iconic Giralda Tower, our boutique hotel is the perfect starting point for your Seville adventures. Book now and experience the magic of Petit Palace Santa Cruz.

Important information:

Tourist license: H/SE/01070

- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Reservations of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The property will send guests instructions on how to check in online 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. This service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SVQ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 2691 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.9
Overall Experience: 8.9
S
stefania extended_group it
9
2026-06-20 via Nuitee
G
Giorgio solo_traveller it
10
Pros:

La posizione é ottima e centrale, le camere pulitissime e lo staff molto gentile

2026-06-20 via Nuitee
G
GUILLERMINA solo_traveller ar
10
Pros:

Espectacular y las chicas de recepción lo más. Y George Clooney casi en vivo...

Cons:

Nada. Todo bien.

2026-06-18 via Nuitee
S
sandra solo_traveller it
8
2026-06-16 via Nuitee
D
David couple au
8
2026-06-14 via Nuitee
F
Francisco extended_group es
8
Pros:

La situacion geografica.

Cons:

El plato fe la ducha tedbala y no hay asidero.

2026-06-11 via Nuitee
C
Carlos couple us
9
2026-06-10 via Nuitee
S
Susan solo_traveller gb
9
Pros:

Central location. Very clean hotel, good-sized rooms, comfy beds, essential air con in room. Friendly staff. There is plenty of choice for breakfast, and free coffee between 11-1pm was a lovely touch

2026-06-10 via Nuitee
A
ashraf solo_traveller us
9
2026-06-10 via Nuitee
S
Sarah solo_traveller it
9
2026-06-08 via Nuitee
A
Annie couple gb
10
Well located, very friendly and a pool!
Pros:

Well located, very friendly and a pool!

2026-06-08 via Nuitee
S
Shazia couple gb
7
Quaint hotel near the Alcazar
Pros:

The roon clean and comfortable Staff esp Amina was lovely. breakfast was good too.

Cons:

Room was a little small

2026-06-07 via Nuitee
J
John couple gb
10
The hotel is in a quiet location and in walking distance of all the major sites in Seville
Pros:

Clean and well appointed in a central location

Cons:

Nothing

2026-06-04 via Nuitee
R
R2459VWsarahm NONE
10
Lovely hotel, fantastic location
Pros:

This was a lovely hotel in a great location. Walking distance to everywhere. Would recommend. Very narrow streets to get there but our Uber driver did a great job. Friendly staff, air conditioning, nice room.

2026-06-03 via Tripadvisor
D
Darren family_with_children gb
9
Great hotel in excellent location, just a few mins from the sites of Seville
Pros:

The location is great being only a 5-10 min walk to the Cathedral and right in the hub of the key tourist attractions of the city. The breakfast was excellent, the room was modern, clean and had plenty of storage space with a balcony as well as good air con. I would defiantly recommend this hotel

Cons:

Nothing not to like,

2026-06-02 via Nuitee
P
PalmerAE1605 Family London, England
6
A mixed review
Pros:

Really hard to review this hotel, because we had a wonderful two thirds of the stay, and the customer service dealing with our issue was really lacking - not from the front of house staff but when we escalated the issue. I can say the hotel was clean, a great location for exploring and dining, and the front of house staff were all lovely. The streets outside are a little noisy in the evenings, but we thought it added to the city atmosphere and wasn't constant.

The issue was they have a new system of cards for rooms, and unforunately on the last night we were locked out of our room for 3 hours with a child. My sister had an early flight, and although they offered us a room to sit after 2 hours of sitting in the hallway - we were very inconvenienced. It wasn't anyones fault, and the front of house staff offered us all a free breakfast and a later check out, which we gladly accepted. Unfortunately, during the later check out, the same thing happened again, and after an hour in the hall again, we got back in and decided to check out in case our stuff got stuck and we couldn't go to the airport. I contacted the hotel once we were home as I felt that this had really affected the end of of our 3 day trip, and the management were really quite difficult and unmovable, saying we had been offered a different room to keep (which we hadn't) which left a bit of a sour taste. So a hotel I would have recommended, but if something goes wrong, don't expect too much - which is a shame.

2026-06-01 via Tripadvisor
I
itERRatOR solo_traveller au
10
Pros:

Great hotel in Santa Cruz with beautiful inner yard and amazing staff!

2026-06-01 via Nuitee
J
JORGE couple br
8
bom custo benefício
Pros:

Localização

2026-05-31 via Nuitee
L
Liz solo_traveller gb
10
2026-05-31 via Nuitee
M
ManuelinaF solo_traveller it
10
Soggiorno eccezionale in coppia
Pros:

Il personale all'accoglienza
La colazione abbondante e con prodotti vari e freschi
La pulizia della struttura
La posizione

Cons:

Nulla. Davvero tutto impeccabile.

2026-05-31 via Nuitee