Carlton Hotel Bangkok Sukhumvit

Hotels
Carlton Hotel Bangkok Sukhumvit, 491 Sukhumvit Rd. Klongtoey Nua, Wattana , Bangkok , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location

Categories

Cleanliness
9.36
Rooms were reported as spotless and clean.
Service
9.83
Service was mentioned as excellent and attentive, with multiple staff members receiving praise.
Location
9.87
Perfect location with easy access to restaurants and transportation.
Room Quality
9.32
Spacious and modern rooms were highlighted positively.
Amenities
9.35
Amenities such as the pool and rooftop bar were praised.
Value for Money
9.81
Overall great value given the positive experiences detailed.
Food and Beverage
9.36
Food was described as tasty, particularly the Pad Thai.
Overall Experience
9.93
Overall experience was noted as fantastic, with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:03

Property Description

Luxurious Accommodation with City Views
Set in the heart of Bangkok, just steps away from the renowned Emporium Shopping Mall, Carlton Hotel Bangkok Sukhumvit offers a 5-star experience like no other. Enjoy stunning city views from every room, along with top-notch amenities including an outdoor pool, fitness centre, and a relaxing terrace.

Exceptional Dining Experience
Indulge in a culinary journey at our hotel with a variety of dining options. From Cantonese delicacies to French delights and Malaysian flavors, our restaurant caters to every palate. Don't miss the chance to savor our daily breakfast buffet with a selection of international cuisines to start your day right.

Unmatched Convenience and Services
Experience unparalleled hospitality with 24-hour front desk service, airport transfers, a kids' club, and complimentary WiFi throughout the property. Relax in the sauna, stay active in the fitness centre, or simply unwind in the comfort of your well-equipped room. Book your stay at Carlton Hotel Bangkok Sukhumvit for a truly unforgettable experience.

Important information:

We do not accept third party credit card.

All rooms are nonsmoking rooms. The hotel provides outdoor smoking designated areas for guests who wish to smoke. Smoking in hotel’s building is strictly prohibited, any room found to have been smoked in is subject to a cleaning fees of no less than THB 5,000. Smoking cannabis is strictly prohibited anywhere within the hotel premises.

Please note that Carlton Club Lounge benefits include a complimentary daily buffet breakfast at Plate Restaurant from 6:00 am to 10:30 am, complimentary nonalcoholic beverages throughout the day, and pre-dinner beverages with canapés from 6:00 pm to 8:00 pm (last order 7:45 pm). Alcohol is not served to guests under 20 years of age or to intoxicated guests.

Please note that a complimentary meeting room is available for 2 hours per stay, subject to availability. Non-Club guests will be charged THB 1,000++ per person per day (plus 10% service charge and 7% government tax).

Please note that in-room benefits include two complimentary laundry items per day (excluding dry cleaning and express service), late check-out until 3:00 pm (subject to availability), complimentary local calls within Bangkok, and high-speed internet access.

Please note that the Carlton Club Lounge dress code is business/smart casual, and children under 15 years must be accompanied by an adult. Food and beverages must be consumed only within the lounge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DMK

Location

Guest Reviews

Cleanliness: 9.36
Service: 9.83
Location: 9.87
Room Quality: 9.32
Amenities: 9.35
Value for Money: 9.81
Food and Beverage: 9.36
Overall Experience: 9.93
L
Lea couple fr
9
Incroyable
Pros:

Le personnel était très accueillant, le petit déjeuner est très diversifié, il y en a pour tous les goûts. L’emplacement est idéal et la vue est époustouflante.

2026-09-12 via Nuitee
B
Bigna Andrina couple ch
8
2026-09-12 via Nuitee
S
Samoilov solo_traveller ru
9
2026-09-12 via Nuitee
D
Donato solo_traveller it
10
2026-09-12 via Nuitee
L
Lea couple fr
9
2026-09-12 via Nuitee
M
Matan couple il
10
Amazing, glad to be returning in a few days!
Pros:

The Location was great, in the center of Bangkok, within a walking distance from both MRT and BTS stations, and shopping malls and many stores. The rooms are great, cleaned well, with a high quality feeling.

I'm glad that we also booked this hotel for when we return to Bangkok in a few days, as it was amazing.

2026-09-11 via Nuitee
T
Tshilumba couple gb
9
Excellent loved my stay will definitely return again
Pros:

Truly exceptional staff were super friendly would definitely stay here again for my next visit to Bangkok

Cons:

Traffic was heavy but it was nothing to do wth the hotel. Nothing but praise

2026-09-11 via Nuitee
K
KEITA couple jp
10
2026-09-11 via Nuitee
M
marie laure couple fr
10
Parfait
Pros:

Tout était parfait

Cons:

Rien

2026-09-11 via Nuitee
N
NAEL extended_group ae
8
2026-09-10 via Nuitee
J
Justin couple au
8
A modern, comfortable hotel in a fantastic Sukhumvit location
Pros:

The Carlton is a modern, well-presented hotel in an excellent location. The rooms were spacious, very clean and comfortable, and the hotel was a great base for exploring Bangkok. There are plenty of restaurants, cafés and shopping centres within walking distance, with both the BTS and MRT nearby.

The pool is large and has four very comfortable cabanas. The poolside bar was excellent, with friendly staff and plenty of food and drink choices. The pool facilities were also impressive, with bathrooms, showers, lockers and a steam room.

The rooftop bar was another highlight, with great views, a really nice atmosphere and delicious cocktails. Overall, the service throughout the hotel was friendly and professional, and we really enjoyed the location and facilities.

Cons:

There were only a few things that could be improved. Apart from the four cabanas, the pool seating consists of reclining loungers without cushions. They become quite uncomfortable after sitting on them for an hour or so, and cushions would make a big difference.

I also noticed significant warping in the pool decking. Having worked in construction for many years, it appears the decking has been poorly installed and will probably require replacement at some point. It doesn't significantly affect the stay, but it is noticeable and surprising for a hotel of this standard.

We also tried the Chinese restaurant. The food was decent, but we found it quite expensive compared with the many excellent dining options available within a short walk of the hotel. For the price, we would probably choose to eat elsewhere next time.

2026-09-09 via Nuitee
R
Ryan extended_group us
9
2026-09-08 via Nuitee
W
Waltteri family_with_children fi
10
Casual luxury
Pros:

The ambience is cool, casual luxury. The swimming pool area is absolutely fabulous. There are only limited number of lounge chairs, but you can still find a seat further back. The staff is superb as you would expect.

Cons:

Everything was great.

2026-09-07 via Nuitee
R
Renato couple br
10
Fantastic!
Pros:

Absolutamente tudo! Uma escolha acertada.

2026-09-07 via Nuitee
R
Roy couple nz
8
2026-09-07 via Nuitee
A
Andrea couple au
9
Pros:

Clean comfortable and great location!

2026-09-07 via Nuitee
H
Hassan couple qa
10
2026-09-07 via Nuitee
Y
Yael O solo_traveller il
9
Great stay in Carlton
Pros:

The service level was top notch!!
The stuff was very accurate in every interaction and very welcoming.the breakfast was delicious with various cousins.

Cons:

None

2026-09-06 via Nuitee
H
Hiraku solo_traveller id
6
2026-09-06 via Nuitee
N
Noa Shira Limor extended_group il
9
מעולה
Pros:

מלון מהמם במיקום מושלם, יחס הצוות נהדר.

Cons:

הכל מצויין

2026-09-06 via Nuitee