Hilton London Canary Wharf

Hotels
•
Hilton Hotels & Resorts
8.7 (4831 reviews)
South Quay, Marsh Wall , London , GB

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, professional and helpful staff
Excellent location for O2 and close to underground
Clean and spacious rooms; family-friendly
Good/excellent breakfast
Upgrades and good value reported by several guests
Cons:
Isolated incidents of poor service (one reported rude staff member)
Limited amenities/room service hours
Maintenance issues for some rooms (dirty room, non-working fan, half-painted wall)
Occasional uncomfortable bed and poor room views
TV access/parking limitations mentioned

Categories

Cleanliness
8.6
Mostly reported as clean and spacious in many reviews, though one guest reported a dirty room and a non-functional fan which lowered the score slightly.
Service
9.9
Consistently praised as friendly, professional and helpful (complimentary gestures noted after a key issue); isolated report of a rude staff member (Owen) but overall service sentiment is very strong.
Location
9.8
Repeatedly described as excellent for accessing the O2, close to the underground, safe and convenient with many nearby restaurants.
Room Quality
8.1
Many mentions of spacious, upgraded rooms and comfortable junior suites, but some guests noted issues (uncomfortable bed for one guest, half-painted wall, view and some cheap materials).
Amenities
7.6
Mixed feedback: limited room service hours, some in-room functionality problems (fan, TV channel access), and comments about limited facilities for the price; bar hours noted positively.
Value for Money
8.7
Generally seen as good value by several guests (explicit 'excellent value' mentions), though a few felt the facilities were limited for the price.
Food and Beverage
8.9
Breakfast repeatedly praised as excellent with a strong hot and cold selection; limited room service hours noted as a drawback by some.
Overall Experience
8
Overall positive experiences dominate (many would stay again, families and business guests satisfied) but some notable negative incidents (early departure, rude staff) temper the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Luxurious 4-Star Stay in the Heart of Canary Wharf

Modern Amenities: Enjoy air-conditioned rooms with free Wi-Fi, a gym, and a restaurant & bar on-site.

Dining Experience: Indulge in modern international cuisine, drinks, and cocktails at the stylish Cinnamon Bar & Restaurant, or grab a coffee or cocktail at TwoRuba bar.

Convenience & Comfort: Take advantage of 24-hour room service, sauna, steam room, and a business centre. Relax in the lively atmosphere and lounge seats while enjoying your favorite beverage.

Book now for a memorable stay at The Hilton Canary Wharf, just minutes away from the O2 Arena and with easy access to the vibrant shops and restaurants of Canary Wharf.

Important information:

Please note that the card used to make the booking has to be present upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Guest Reviews

8.7
Based on 4831 reviews
Cleanliness: 8.6
Service: 9.9
Location: 9.8
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.7
Food and Beverage: 8.9
Overall Experience: 8
A
Amir • solo_traveller • es
9
2026-10-31 • via Nuitee
M
Marias • solo_traveller • gb
10
Pros:

The hotel staff were so friendly and professional.

Cons:

N/a

2026-10-31 • via Nuitee
C
camilla • solo_traveller • it
9
2026-10-29 • via Nuitee
İlayda • couple • tr
9
2026-10-27 • via Nuitee
D
Douneule Rachel • couple • fr
10
Personnelle trop à l’écoute
Pros:

Propreté, petit déjeuner copieux

2026-10-26 • via Nuitee
L
Lucy • extended_group • gb
10
The perfect base for our London stay!
Pros:

Loved this hotel!! The staff were just amazing. The breakfast was perfect to set us up for the day, and included a fantastic hot and cold selection - we were so glad we booked it! The location was great - not an area we have stayed before but felt really safe and close to the underground. Also there were plenty of restaurants close by. The room was great, stayed in a junior suite (which we were upgraded to free of charge) which was perfect for us and the kids. All in all I can't say enough good things about it!

Cons:

Nothing really - the only snag was that our room keys didn't work when we first checked in, but it was sorted after a couple of trips to reception. They gave us complimentary drinks to make up for it even though it was only a minor inconvenience- and they were very much appreciated!!

2026-10-26 • via Nuitee
K
Kevin • couple • gb
10
2026-10-26 • via Nuitee
S
Samantha • couple • gb
10
Great, highly recommend
Pros:

Comfortable, welcoming, fab location. Friendly staff

Cons:

All good

2026-10-25 • via Nuitee
N
natalie • couple • gb
5
2026-10-24 • via Nuitee
M
María José • family_with_children • es
9
2026-10-22 • via Nuitee
R
Rawcliffe • family_with_children • gb
8
Good clean hotel as base for trip to O2
Pros:

Used this hotel when attending an event at The O2, it is just 5 mins walk from the Jubilee Line one stop from Greenwich North and the O2. Good clean rooms with plenty of space and friendly and accommodating staff. Bar also open later than some for a drink after we got back.

Cons:

No issues at all TBH.

2026-10-22 • via Nuitee
C
Craig • family_with_children • gb
9
2026-10-22 • via Nuitee
I
Isadora • couple • gb
10
2026-10-21 • via Nuitee
L
LINDA • family_with_children • it
8
2026-10-20 • via Nuitee
W
Wes • couple • gb
10
Increadible
Pros:

Staff was lovely upon check in late at night, and when checking out as well very early in the morning

2026-10-19 • via Nuitee
R
Robert • solo_traveller • je
9
2026-10-19 • via Nuitee
A
Alexandra • family_with_children • gb
9
Great location for the O2. Super friendly staff thanks Shaima for the warm welcome.
Pros:

I really liked how easy it was to get to the O2 Arena from the hotel as we were staying especially for a concert.

2026-10-19 • via Nuitee
E
Erona • solo_traveller • ch
10
2026-10-17 • via Nuitee
S
Simon • couple • gb
9
Excellent value and friendly staff
Pros:

Room was excellent and staff friendly

Cons:

Room view

2026-10-16 • via Nuitee
J
Jean-Paul • extended_group • ke
8
2026-10-16 • via Nuitee