Pets allowed

Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Concierge service
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor WiFi quality
Some cleanliness issues

Categories

Cleanliness
8.51
Room wasn't as clean as it should be for this level of hotel.
Service
9.98
The staff was very friendly, helpful, and attentive.
Location
9.52
Super location next to Canary Wharf and easy access to public transport.
Room Quality
9.47
Room was spacious and the king-size bed was very comfortable.
Amenities
9
Basic facilities available, but a need for improvement in some areas.
Value for Money
8.46
Some prices felt expensive for the overall experience.
Food and Beverage
9.01
Breakfast was wonderful, but some meals were basic and expensive.
Overall Experience
9.68
Overall, a wonderful stay with great hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:52

Property Description

Experience the perfect blend of comfort and sophistication at Hilton London Canary Wharf.

Recreational Retreat
Indulge in our top-notch amenities, including a rejuvenating sauna and a state-of-the-art 24-hour fitness center, ensuring relaxation and wellness during your stay.

Culinary Delights
Savor exquisite dining at our bar/lounge, TwoRuba, or enjoy a leisurely meal with 24-hour room service. Don't miss our English breakfast - the perfect start to your day!

Business and Event Facilities
With over 15,000 square feet of versatile meeting space and a 24-hour business center, we’re ideal for hosting everything from corporate events to intimate gatherings.

Book your luxurious stay at Hilton London Canary Wharf today and embrace the heart of London!

Important information:

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 4499 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 9.68
J
JUAN FELIPE • solo_traveller • co
10
2026-06-13 • via Nuitee
V
Vishal • solo_traveller • in
8
2026-06-12 • via Nuitee
S
sheenac850 • Couples
10
Best Front Desk staff
Pros:

As always - a wonderful stay, made especially so by the staff. Big call out to Front of House Team Members, Thilan and Shaima who made our visit so fantastic. Nothing was too much trouble and they went out of their way to make sure we had a first class experience. In addition, the rooms are comfortable and well appointed, the dining room food is excellent and the location is superb. Thank you all!

2026-06-10 • via Tripadvisor
S
Sebastiaan • extended_group • nl
8
Pros:

Personeel was vriendelijk, hotel keurig, uitgebreid en goed ontbijt. Goed bed met goede kussens.

Cons:

Locatie was vanaf de Metro wat moeilijk te vinden/zichtbaar

2026-06-10 • via Nuitee
M
Megan • couple • gb
10
2026-06-08 • via Nuitee
M
Michael • couple • bh
7
Great location. Clean and spacious suite let down by bed.
Pros:

The location is excellent for Canary Wharf and the tube station and the Docklands Light Railway. We had a junior suite which was a great size.

Cons:

The bed mattress was not great, really not supportive and not reflective of the cost of the room. Didn’t sleep at all well. The pillows were too soft too. These were replaced with foam ones very quickly when we asked.

2026-06-07 • via Nuitee
L
Laurenz Paul • couple • de
10
Pros:

Servicepersonal

2026-06-06 • via Nuitee
S
Stuart • couple • gb
10
Comfortable and grend.
Pros:

1109 very quiet and spacious. The bar was relaxing. Check in was smooth.

2026-06-06 • via Nuitee
M
Mesut • family_with_children • de
8
Angenehme Aufenthalt
Pros:

Zentrale Lage, schöne Umgebung

2026-06-05 • via Nuitee
P
Pridham • solo_traveller • gb
7
2026-06-04 • via Nuitee
R
Rachel • solo_traveller • gb
8
2026-06-04 • via Nuitee
F
Felix • family_with_children • gb
10
Pros:

clean friendly staff

Cons:

nothing

2026-06-04 • via Nuitee
M
Maxim • solo_traveller • il
8
2026-06-04 • via Nuitee
A
Alice • solo_traveller • gb
9
Perfect Stay for the O2
Pros:

On site underground parking was secure, the staff were friendly and very helpful. The location is perfect for the O2 - only 1 stop on the underground.

Cons:

The process of leaving your car parked outside the hotel entrance, down the side road to then check in was a bit strange and blocked traffic. Can imagine at busy check in periods that would get quite hectic. Would be easier to park in the car park first.

2026-06-03 • via Nuitee
S
Saqlain • family_with_children • sa
10
Very comfortable
Pros:

The staff was amazing!

2026-06-03 • via Nuitee
7
700PeteJ • Family • Hinckley, Leicestershire, England
10
Great service - a new default
Pros:

For years my default hotel in London has been the Radisson in Canary Wharf. However, over the last 12 months things have really gone downhill and so I’ve been looking for a new ‘regular’.

We stayed at the Hilton around Halloween last year and were impressed and so when we wanted to spend a long weekend in town last week, we booked again.

The experience was excellent. Booking was easy, and when we arrived the service was excellent. From the front desk to mealtimes.

The family room was spacious and comfortable and the staff had laid out some very nice touches for us. The snacks and the soft toys for our boys were appreciated.

When we needed help with cleaning we were put up in a lounge while it was done (thanks Ellie) and staff checked in with us regularly to see that we were ok.

We do love a proper hotel breakfast - the Hilton does a really good one. There’s a good selection and plenty of it.

If I had a moan, it is that the Hilton is usually more expensive than other local hotels.

However, this time I can’t complain. We had a lovely stay and we’ll be back.

2026-06-02 • via Tripadvisor
J
JARALLAH • couple • sa
10
Pros:

موقع الفندق رائع وتعامل الموظفين جدا رائع

Cons:

لاشي كله رائع

2026-06-02 • via Nuitee
J
Jill • family_with_children • gb
10
Brilliant stay for o2 concert
Pros:

Room was amazing, closely situated to the O2 via the jubilee line, short walk. Breakfast was amazing. Will definitely stay there again!

Cons:

We had to pay a £50.00 security deposit- wasn’t made aware of at the time of booking. Refund has been received

2026-06-02 • via Nuitee
T
Taija • solo_traveller • fi
8
Cons:

Ei ollut bideetä

2026-06-02 • via Nuitee
K
Katie • couple • gb
6
2026-06-01 • via Nuitee