Hilton London Canary Wharf

Hotels
Hilton Hotels & Resorts
9.2 (4889 reviews)
South Quay, Marsh Wall , London , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor WiFi quality
Some cleanliness issues

Categories

Cleanliness
8.51
Room wasn't as clean as it should be for this level of hotel.
Service
9.98
The staff was very friendly, helpful, and attentive.
Location
9.52
Super location next to Canary Wharf and easy access to public transport.
Room Quality
9.47
Room was spacious and the king-size bed was very comfortable.
Amenities
9
Basic facilities available, but a need for improvement in some areas.
Value for Money
8.46
Some prices felt expensive for the overall experience.
Food and Beverage
9.01
Breakfast was wonderful, but some meals were basic and expensive.
Overall Experience
9.68
Overall, a wonderful stay with great hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:52

Property Description

Luxurious 4-Star Stay in the Heart of Canary Wharf

Modern Amenities: Enjoy air-conditioned rooms with free Wi-Fi, a gym, and a restaurant & bar on-site.

Dining Experience: Indulge in modern international cuisine, drinks, and cocktails at the stylish Cinnamon Bar & Restaurant, or grab a coffee or cocktail at TwoRuba bar.

Convenience & Comfort: Take advantage of 24-hour room service, sauna, steam room, and a business centre. Relax in the lively atmosphere and lounge seats while enjoying your favorite beverage.

Book now for a memorable stay at The Hilton Canary Wharf, just minutes away from the O2 Arena and with easy access to the vibrant shops and restaurants of Canary Wharf.

Important information:

Please note that the card used to make the booking has to be present upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Guest Reviews

9.2
Based on 4889 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 9.68
G
Garry extended_group gb
6
Bang average.
Pros:

Breakfast was decent.
Room was decent
Area was nice.

Cons:

Didn't like being charged a service charge when going to the bar myself. Especially as the prices are premium to begin with.

2026-08-15 via Nuitee
M
Mark solo_traveller gb
9
Pros:

Great location, lovely room and friendly staff

Cons:

Bathroom was a little dated

2026-08-15 via Nuitee
C
CHARILAOS solo_traveller gr
9
2026-08-14 via Nuitee
L
Laura solo_traveller gb
10
Pros:

The room was very spacious, and the staff were fantastic. There was an issue with our room booking, and the manager personally saw to it that we were given the room we needed. Will stay here again!

2026-08-14 via Nuitee
I
ISIL family_with_children tr
10
2026-08-14 via Nuitee
L
L6353NFirenec Friends getaway
10
Simply Fabulous
Pros:

We moved from another hotel to here .
Sadly it was only for one night .
The staff especially Anna in front office and concierge Robin went above and beyond to do everything to help us.
The standard of this hotel was exceptional . We hope to go back soon .
Thank you so much

2026-08-13 via Tripadvisor
A
ALA family_with_children jo
10
Highly recommended
Pros:

Very good in all aspects we stayed in the family room ( 2 connected rooms ), staff very helpful

2026-08-13 via Nuitee
G
Grace couple gb
9
2026-08-13 via Nuitee
A
ABDULRAHMAN family_with_children sa
10
العامل المغربي كبير السن اظن اسمه عادل، كان تعامله راقي جدا وخدمني خدمة جميلة بسبب وجوده سوف اكرر التجربة
Pros:

العامل المغربي كبير السن اظن اسمه عادل، كان تعامله راقي جدا وخدمني خدمة جميلة بسبب وجوده سوف اكرر التجربة

Cons:

العامل المغربي كبير السن اظن اسمه عادل، كان تعامله راقي جدا وخدمني خدمة جميلة بسبب وجوده سوف اكرر التجربة

2026-08-13 via Nuitee
R
rachelkyoungs Family Norwich, Norfolk, East Anglia, England
10
Very good
Pros:

A great family friendly place to stay. Excellent food. Great staff and meet individual needs

2026-08-12 via Tripadvisor
M
Maria Jesus extended_group es
9
Pros:

La ubicación, la habitación y el desayuno,
Las camas realmente muy cómodas, la habitación súper espaciosa mejor de lo esperado, la ropa de baño de exquisita calidad y la marca que utilizan para el aseo de crema y ducha son espectaculares. , personalmente me ha parecido que los desayunos además son i muy frescos variados, al menos muy a mi gusto, para repetir sin duda.

Cons:

El personal es mejorable

2026-08-12 via Nuitee
H
Hayley family_with_children gb
9
Handy location, value for money, great service.
Pros:

Location perfect for the price. if you need anything you can text the reception and they respond straight away.

Cons:

Not a great view from the room (on the third floor), but we didn't mind given the value for money and handy location.

2026-08-12 via Nuitee
H
HUNGCHI family_with_children tw
10
Pros:

Location

Cons:

My room 214 , too near the sky train, too much noise

2026-08-12 via Nuitee
L
laura family_with_children fr
10
Parfait
Pros:

Petit déjeuner, wifi, service

2026-08-11 via Nuitee
R
Romanch solo_traveller gb
8
Stay was good , the way I was attended was not fair
Pros:

Excellent location good spacious room

Cons:

The reception staff was very rude , they charged me £50 as security deposit and no where that was mentioned , further i requested for invoice for my booking and they sent me an invoice with zero amount in it , little disappointing as per Hilton standards where corporate employees bring business for them

2026-08-11 via Nuitee
M
michael couple gb
9
Great Hotel, Will Be Back Again
Pros:

Room was lovely, staff very helpful and friendly. Executive room comes with 2 hour visit to the Exexcutive Suite with drinks and snacks

Cons:

Breakfast was very canteenish, noisy and food not great but edible.

2026-08-11 via Nuitee
R
Rebecca solo_traveller gb
10
Pros:

Staff were friendly and helpful, beds were really comfortable and good sized room

Cons:

No pool, can't have everything though, it was in a good location still

2026-08-10 via Nuitee
P
Paula family_with_children br
9
Excelente localização e atendimento impecável
Pros:

⚬ Acolhimento para Famílias e Crianças: O hotel é incrivelmente bem preparado para receber crianças, com um cuidado muito acima da média. Logo na chegada, entregam pecinhas de Lego num saquinho para montarem e levarem para casa, além de comidinhas para alimentar os patos no canal próximo. No restaurante, contam com uma área especial no café da manhã e itens de distração.
⚬ Atendimento e Agilidade no Check-in: Eficiência impressionante. Fizemos a reserva apenas uma hora antes de chegar ao hotel e, mesmo com esse intervalo curtíssimo, o processo de check-in deu super certo e foi extremamente rápido.
⚬ Gastronomia e Café da Manhã: O café da manhã é super variado e muito gostoso, agradando tanto aos adultos quanto às crianças com opções pensadas especialmente para elas.
⚬ Localização e Arredores: Localização imbatível. Fica coladinho em várias opções de transporte rápido e prático (Jubilee Line, Elizabeth Line e DLR), facilitando o deslocamento econômico pela cidade. Basta atravessar a ponte para ter acesso a shoppings funcionais com ótimos restaurantes, farmácias e mercados.
⚬ Quarto e Conforto: Quarto muito espaçoso, com camas, roupas de cama e toalhas de excelente qualidade, garantindo muito conforto.
⚬ Infraestrutura: Os elevadores merecem destaque: são absurdamente rápidos, algo que nunca tinha visto igual em outro hotel e que otimiza muito o dia a dia.

Cons:

O único grande contratempo da estadia foi o disparo do alarme de incêndio por volta de meia-noite. Todos os hóspedes precisaram evacuar o prédio de pijama, incluindo as crianças. Tivemos que aguardar a liberação e avaliação dos bombeiros do lado de fora até podermos retornar. Ficou comprovado que era um alarme falso, mas causou um desconforto considerável no meio da noite.

2026-08-10 via Nuitee
A
Adaora family_with_children ng
8
It was a great experience for the family.
Pros:

The digital key to access the hotel, the breakfast and the friendliness of the staff. I also liked the welcome idea of our name on the TV.

Cons:

Nothing really

2026-08-10 via Nuitee
W
William couple gb
8
Reasonable value
Pros:

Good location

Cons:

Wasn’t the cheapest

2026-08-10 via Nuitee