ibis Innsbruck

Hotels
•
ibis
8.2 (3398 reviews)
Sterzinger Straße 1 , Innsbruck , at
+43 512 5703000

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Pets allowed
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Cordial staff
Cons:
Cleanliness issues
High price for room quality

Categories

Cleanliness
7.76
Multiple reviews mentioned issues with cleanliness and room maintenance.
Service
8.73
General feedback indicated cordial staff and satisfactory service.
Location
9.27
Many reviews praised the location as convenient for access to the train station.
Room Quality
7.22
Some reviews indicated rooms were small, uncomfortable, or not up to expectations.
Amenities
7.75
Guests pointed out a lack of certain amenities like kettles in rooms.
Value for Money
8.21
Pricing was deemed high by some for the quality of rooms.
Food and Beverage
8.26
Breakfast was generally rated as basic but acceptable.
Overall Experience
8.43
Overall experience was mixed, with positive highlights on the location but negative points on room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:43

Property Description

Convenient Location
Located in front of Innsbruck’s main train station, the ibis Innsbruck offers easy access to key attractions like the Triumphal Arch and the old town.

Modern Amenities
Enjoy spacious and air-conditioned rooms, free internet access on a lobby computer, and the convenience of an underground car park.

24/7 Snack Bar
Indulge in snacks and drinks at the lobby bar any time of the day or night during your stay at ibis Innsbruck.

Experience comfort and convenience at ibis Innsbruck - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 3398 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.43
H
Hana • solo_traveller • cz
7
2026-07-25 • via Nuitee
K
Kevin • solo_traveller • gb
7
2026-07-25 • via Nuitee
M
Mikko • family_with_children • fi
8
2026-07-25 • via Nuitee
N
NAWAL • solo_traveller • kw
8
2026-07-25 • via Nuitee
A
Andreas • family_with_children • ch
8
Pros:

Sehr zentral gelegen. Direkt am Bahnhof. Dementsprechend halt etwas laut - auch in der Nacht.

2026-07-25 • via Nuitee
A
aloha_stacey • solo_traveller • ch
9
Pros:

super convenient location! And the breakfast was great 👍

Cons:

there's no fridge in the room.

2026-07-24 • via Nuitee
S
Scott • solo_traveller • us
10
2026-07-24 • via Nuitee
Ανδρεόπουλος • couple • gr
9
2026-07-23 • via Nuitee
D
Dawson • couple • au
5
Pros:

The location was very close to the train station and the staff on the front desk were very helpful.

Cons:

It was very expensive for the room provided and we were woken up at 9 am by cleaning staff knocking on the door and entering our room

2026-07-23 • via Nuitee
U
Urs • solo_traveller • ch
9
2026-07-23 • via Nuitee
A
AlanReadingUK • Couples • Edinburgh, Scotland
8
Typical Ibis. Fine for a few nights stay
Pros:

Fairly typical Ibis rooms and facilities. Clean comfortable rooms, poor very floppy pillows. Limited bar drink selection but they have the basics. Breakfast is the typical buffet, adequate but nothing exceptional.
Don't park in the station to unload like I did! Hotel parking is in the Motel One car park next door (50m south of the hotel entrance). Take a ticket on the way in, roller doors open, then left, right,left,right then along to the Ibis marked spaces at the end. The exit by the spaces gets you straight to the Ibis lift. Hotel is a little away from the tourist centre but very walkable.

2026-07-22 • via Tripadvisor
M
Maria • family_with_children • at
9
Sehr zufrieden ein paar Kleinigkeiten
Pros:

Das Frühstück war in Ordnung
Das Personal top

Cons:

Die Duschtüre hat gequietscht und war nicht ganz so saube

2026-07-22 • via Nuitee
L
Lukas • extended_group • ch
8
Cons:

Leider macht das Hotel nicht mit beim Welcome Card Programm. Auch hat mir eine Treppe gefehlt. Das wäre viel praktischer als der eine Lift.
Ich habe zufälligerweise den Architekten des Hotels getroffen. Es hätte viel schöner werden können wenn nicht alles dem maximalen Profit geopfert worden wäre.

2026-07-22 • via Nuitee
H
Helmut • solo_traveller • at
7
2026-07-21 • via Nuitee
F
Florian • solo_traveller • de
7
2026-07-21 • via Nuitee
S
Stefano • couple • it
9
2026-07-20 • via Nuitee
I
Ida Franziska • solo_traveller • ch
7
2026-07-20 • via Nuitee
G
Gunnar • solo_traveller • se
6
2026-07-20 • via Nuitee
G
Gabriela • solo_traveller • de
5
2026-07-19 • via Nuitee
F
Florian • couple • de
8
2026-07-19 • via Nuitee